Goldmedal Medallion User manual

Part No. 49000
Medallion
52oz. Popcorn Machine
Instruction Manual
10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA

52 oz. Medallion
Model #2911E
2
SAFETY PRECAUTIONS
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle. Keep cord and plug off the ground and away
from moisture. Always unplug the equipment before cleaning or servicing.
DO NOT immerse any part of this equipment in water.
DO NOT use a water jet or excessive water when cleaning. 008_012221
DANGER
Improper installation, adjustment, alteration, service, or maintenance can
cause property damage, injury, or death. Any alterations to this equipment
will void the warranty and may cause a dangerous condition. This appliance
is not intended to be operated by means of an external timer or separate
remote-control system. NEVER make alterations to this equipment. Read the
Installation, Operating, and Maintenance Instructions thoroughly before
installing, servicing, or operating this equipment.
014_020416
WARNING
To avoid burns, DO NOT touch the kettle or any heated surface.
DO NOT place or leave objects in contact with heated surfaces.
013_092414
WARNING
ALWAYS wear safety glasses when servicing this equipment.
010_010914
WARNING
No user serviceable parts inside. Refer servicing to qualified service
personnel.
011_051514
WARNING
Read and understand operator’s manual and all other safety instructions
before using this equipment. To order copies of the operator’s manual go to
gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive,
Cincinnati, OH 45241 USA 1-(800)-543-0862
022_060215

52 oz. Medallion
Model #2911E
3
WARNING
DO NOT allow direct contact of this equipment by the public when used in
food service locations. Only personnel trained and experienced in the
equipment operation may operate this equipment.
Carefully read all instructions before operation.
012_010914
WARNING
This machine is NOT to be operated by minors.
007_010914
CAUTION
If the supply cord is damaged, it must be replaced by Gold Medal Products Co.,
its service agent or similarly qualified persons in order to avoid a hazard.
039_080614
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
DO NOT install equipment in an area where a water jet is used.
Unit to be installed in locations where ambient temperatures are between a minimum of 5°C
(41°F) and a maximum of 55°C (131°F).
Unit to be installed in locations where it can be overseen by trained personnel.
Install unit on a level surface.
Unit is for popcorn.
Note: Improvements are always being made to Gold Medal’s equipment. This information may
not be the latest available for your purposes. It is critical that you call Gold Medal’s Technical
Service Department at 1-800-543-0862 for any questions about your machine
operations, replacement parts, or any service questions. (Gold Medal Products Co. does
not assume any liability for injury due to careless handling and/or reckless operation of this
equipment.) General images may be used in manual for reference only.

52 oz. Medallion
Model #2911E
4
INSTALLATION INSTRUCTIONS
Inspection of Shipment
After unpacking, check thoroughly for any damage which may have occurred in transit. Claims should be
filed immediately with the transportation company. The warranty does not cover damage that occurs in
transit, or damage caused by abuse, or consequential damage due to the operation of this machine, since it
is beyond our control (reference warranty in back of manual).
Manual
Read and understand the operator’s manual and all other safety instructions before using this equipment.
To order copies of the operator’s manual go to gmpopcorn.com or write to Gold Medal Products Co., 10700
Medallion Drive, Cincinnati, OH 45241 USA 1-(800)-543-0862.
Electrical Requirements
The following power supply must be provided:
DOMESTIC UNITS: 120/208 or 120/240 V~, 60 Hz (reference unit Data Plate for Wattage requirement)
Domestic units are designed to operate on single phase, 50 AMP, 4 wire supply, 120/208 or 120/240
V~ (2 Hot, 1 Neutral, 1 Ground). All electrical components in this machine are 120 V (motors, heat
elements, lights, etc.) and therefore require “Hot to Neutral” connection (NOT “Hot to Hot”). A 50
AMP wall receptacle (NEMA 14-50) is supplied with the machine. The receptacle will accept the
attachment plug on the machine and must be used; reference the Receptacle Wiring Diagram for
NEMA 14-50 for receptacle installation instructions.
EXPORT UNITS: 220-230 V~, 50/60 Hz (reference unit Data Plate for Wattage requirement)
Potential Electrical Variations: 220 V~, 60 Hz
Export units are designed to operate on single phase, 16 AMP, 4 wire supply, 230 V~
(2 Hot, 1 Neutral, 1 Ground). All electrical components in this machine are 230 V (motors, heat
elements, lights, etc.) and therefore require “Hot to Neutral” connection (NOT “Hot to Hot”). A
certified electrician must supply and install the wall receptacle for this unit; reference the Receptacle
Wiring Diagram for Export Units.
Australia - 52 oz. units are designed to operate on single phase, 36 AMP, 2 wire supply, plus
ground. All electrical components in machine are 230 V (motors, heat elements, lights, etc.) A
certified electrician must supply and install the wall receptacle for this unit.
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle. Keep cord and plug off the ground and away
from moisture. Always unplug the equipment before cleaning or servicing.
DO NOT immerse any part of this equipment in water.
DO NOT use a water jet or excessive water when cleaning. 008_012221
A certified electrician must furnish sufficient power for proper machine operation and install any supplied
receptacle (reference unit Data Plate for model specific Volts AC, Hertz, and Wattage requirements). We
recommend this equipment be on a dedicated and protected circuit. Failure to wire properly will void the
warranty and may result in damage to the machine. It is Gold Medal Products Co.’s recommendation that

52 oz. Medallion
Model #2911E
5
this machine be plugged directly into a wall outlet. The use of extension cords is not recommended due to
safety concerns, and may cause sacrificed and/or reduced performance. Make sure cord is located to
prevent a trip hazard or unit upset.
Receptacle Wiring Diagram for NEMA 14-50 (Domestic)
A certified electrician must follow the IMPORTANT instructions below for installation of the NEMA 14-50
Receptacle (Gold Medal Item No. 82920) provided with the unit.
If the receptacle is wired incorrectly, the heat elements/kettle and other electrical components could be at
208 or 240 V potential instead of the needed 120 V, resulting in excessive temperatures in the heat
elements (i.e.: kettle) and possible fire, and/or damage to electrical components.
Receptacle Wiring Diagram (for Export Units –except Australia)
A certified electrician must supply and install the required wall receptacle for this unit, follow the
IMPORTANT instructions shown.
This unit is designed to operate on single phase, 16 AMP, 4 wire supply. All electrical components in this
machine are 230 V. If the receptacle is wired incorrectly, the heat elements/kettle and other electrical
components could be at 400 V potential instead of the needed 230 V, resulting in excessive temperatures in
the heat elements (i.e.: kettle) and possible fire, and/or damage to electrical components.
3P+N+E IEC 309 Receptacle - Front and Back View
PE-G
L2
L1
Connect to Black
(Hot) Wire
Connect to Brown
(Hot) Wire
Connect to
Green/Yellow
(Ground) Wire
Connect to Blue
(Neutral) Wire
L3
N
Not Used
(If 5 wires provided,
connect Grey here.)
NEMA 14-50 Receptacle - Front and Back View
Connect to Green
(Ground) Wire
Connect to Red
(Hot) Wire
Connect to Black
(Hot) Wire
Connect to White
(Neutral) Wire

52 oz. Medallion
Model #2911E
6
Before You Plug In Machine
1. Make sure all machine switches are OFF before plugging equipment into receptacle.
2. Make sure wall outlet can accept the grounded plugs (where applicable) on the power supply
cord.
3. The wall outlet must have the proper polarity. If in doubt, have a competent electrician inspect
the outlet and correct if necessary.
4. DO NOT use a grounded to un-grounded receptacle adapter (where applicable).
5. Install unit in a level position.
CAUTION
If the supply cord is damaged, it must be replaced by Gold Medal Products Co.,
its service agent or similarly qualified persons in order to avoid a hazard.
039_080614
Oil Dispense Installation
This popcorn machine was adjusted, inspected, and tested before it left the factory.
To connect and calibrate the oil dispense system to this popper; refer to the Bucket Pump
(Gold Medal Item No. 2114) or Bag-in-a-Box (Gold Medal Item No. 2257) Instruction
Manual included with the unit.
The proper amount of oil for the 52oz. unit is between 13oz. to 17oz.
To check for proper amount of oil, and assure oil is liquid; dispense a test amount into a
measuring cup.

52 oz. Medallion
Model #2911E
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OPERATING INSTRUCTIONS
CONTROLS AND THEIR FUNCTIONS
LIGHT SWITCH
Turns on all the lights, interior and dome, on your popcorn machine.
POPCORN CONDITIONER SWITCH
Operates the blower in the corn storage area, keeps popcorn fresh and crisp.
KETTLE HEAT SWITCH
Operates the heating elements in the popping kettle.
KETTLE MOTOR AND EXHAUST SWITCH
Operates both the kettle agitator motor, and the exhaust blower. The exhaust blower is only required
when popping corn.
OIL SYSTEM MASTER SWITCH
Sends power to the oil pump. (Either the Bucket Pump or Bag-in-a-Box models) The warmer/blower
on the oil pump is activated, as well as the heated line kits (If provided / purchased separately). The
warmer/blower on the oil pump will keep coconut popping oil liquid if the doors on the base are kept
closed. It may be desirable to keep this switch on at night, if you have problems keeping the coconut
oil liquid. Coconut oil will congeal at temperatures below approximately 76º F [24º C]. (Reference the
Instruction Manual for the oil dispense unit.)
“RED” OIL DISPENSE PUSH BUTTON SWITCH
When pushed, this button switch will dispense the pre-set amount of oil into the kettle. (Reference
the Instruction Manual for the oil dispense unit to program the oil dispense volume.)
YELLOW LIGHT & AUDIBLE SIGNAL (LOAD –DUMP)
Alerts the operator to:
1. Load the corn and oil or
2. Dump the popped corn from the kettle or
3. Turn off the kettle heat switch if they are done popping corn
PASS THRU SWITCHES (IF EQUIPPED)
Has double switches for the kettle heat, motor, and oil on the front side and the operator side of
popper.
FLEXI-POP SWITCH (IF EQUIPPED)
Changes energy to kettle for the load switch from 52 oz to 32 oz. It will automatically adjust the oil
amount on the 2257D model of oil pump. (Reference the Instruction Manual for the oil dispense
unit.)
SALT-SWEET SWITCH (IF EQUIPPED)
Changes the temperature setting to 50ºF lower for the sweet option.

52 oz. Medallion
Model #2911E
8
POPPING CORN
Popping Corn (Standard)
1. Turn on all Switches (except Flexi-Pop and Salt-Sweet if equipped.)
2. When popping with coconut oil, be sure the oil is liquid. Dispense oil into a measuring cup first (oil
should be between 13 oz. to 17 oz.), and then use that oil for the first popping cycle.
3. When the kettle is ready (about 5-8 minutes), the Yellow Light and Audible Signal will turn on. Lift
the kettle lid and pour in 52 oz. of corn (use the supplied corn cup) and 4 tablespoons (1/4 cup) of
Flavacol. Close lid.
4. Press the RED oil pump button. The proper amount of oil is pumped into the kettle. The Light and
Signal will turn off.
5. When the popcorn has completed popping, the Light and Signal will turn on. Dump the Popcorn.
NOTE: The signal “To Dump” was factory set based on our popcorn and oil. If the signal occurs
before or after the popping has stopped, the signal timing must be adjusted (reference the Electronic
Temperature Control section).
6. On the final kettle of corn, turn the “KETTLE HEAT” switch off just as the lids are forced open by the
popping corn. This saves electricity, and helps eliminate smoke and odor after you have stopped
popping.
Popping Corn (Flexi-Pop - If Equipped)*
1. Turn on all Switches (except Salt-Sweet if equipped.)
2. When popping with coconut oil, be sure the oil is liquid. Dispense oil into a measuring cup first
(should be between 8 oz. to 10.5 oz.), and then use that oil for the first popping cycle.
3. When the kettle is ready (about 5-8 minutes), the Yellow Light and Audible Signal will turn on. Lift
the kettle lid and pour in 32 oz. of corn (use the supplied smaller corn cup) and 2 tablespoons (29.6
cc) of Flavacol. Close lid.
4. Press the RED oil pump button. The proper amount of oil is pumped into the kettle. The Light and
Signal will turn off.
5. When the popcorn has completed popping, the Light and Signal will turn on. Dump the Popcorn.
NOTE: The signal “To Dump” was factory set based on our popcorn and oil. If the signal occurs
before or after the popping has stopped, the signal timing must be adjusted (reference the Electronic
Temperature Control section).
6. On the final kettle of corn, turn the “KETTLE HEAT” switch off, just as the lids are forced open by the
popping corn. This saves electricity, and helps eliminate smoke and odor after you have stopped
popping.

52 oz. Medallion
Model #2911E
9
Popping Corn (Sweet - If Equipped)*
1. Turn on all Switches (except Flexi-Pop if equipped.)
2. When popping with coconut oil, be sure the oil is liquid. Dispense oil into a measuring cup first
(should be between 13 oz. to 17 oz.), and then use that oil for the first popping cycle.
3. When the kettle is ready (about 5-8 minutes), the Yellow Light and Audible Signal will turn on. Lift
the kettle lid and pour in 52 oz. of corn (use the supplied corn cup.) Close lid. Wait approximately 30
to 45 seconds, then add 26 oz. of Glaze Pop or Sugar. When using sugar, we recommend the use
of Compound “S” to help keep the kettle clean.
4. Press the RED oil pump button. The proper amount of oil is pumped into the kettle. The Light and
Signal will turn off.
5. When the popcorn has completed popping, the Light and Signal will turn on. Dump the Popcorn.
NOTE: The signal “To Dump” was factory set based on our popcorn and oil. If the signal occurs
before or after the popping has stopped, the signal timing must be adjusted (reference the Electronic
Temperature Control section).
6. On the final kettle of corn, turn the “KETTLE HEAT” switch off just as the lids are forced open by the
popping corn. This saves electricity, and helps eliminate smoke and odor after you have stopped
popping.
Remember (For all Popping Modes):
If the Yellow Load - Dump light is turned on and the Signal is sounding one of the following actions
should be taken:
1. Load the corn and oil or
2. Dump the popped corn from the kettle or
3. Turn off the kettle heat switch if you are done popping corn
When you are finished popping, make sure “KETTLE HEAT” and “KETTLE MOTOR” switches
are turned “OFF”.
NEVER LEAVE THE HEAT ON WHEN YOU ARE NOT POPPING!

52 oz. Medallion
Model #2911E
10
Care and Cleaning
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
DO NOT immerse in water. DO NOT clean appliance with a water jetor steam
cleaner. Always unplug the equipment before cleaning or servicing. 025_051321
WARNING
To avoid serious burns, DO NOT touch the kettle while it is hot!
028_082715
Good sanitation practice demands that all food preparation equipment be cleaned regularly (only use non-
toxic, food grade cleaners).
For surfaces needing further cleaning or degreasing, Watchdog Stainless Cleaner (Item No. 2088) or
Watchdog Concession Equipment Degreaser (Item No. 2580) is available for use accordingly. For any
cleaning products used, follow the manufacturer’s instructions on the product. DO NOT use oven cleaners or
abrasive materials as they will damage parts of machine.
Note: It is extremely important to follow all cleaning procedures, otherwise parts damage and
equipment failure will result. The warranty does not cover parts that are damaged due to
improper cleaning.
Daily Kettle Cleaning Instructions
1. Turn machine OFF and unplug it.
CAUTION: A hot kettle will cause burns if you touch it. Allow kettle to cool at least 1 hour before
attempting to clean. DO NOT use ice or water to cool down a hot kettle! Severe kettle
damage will result and steam burns may occur!
2. When cool, wipe outsideof kettle clean using a clean, soft cloth and Gold Medal Watchdog
Stainless Cleaner (Item No. 2088). DO NOT use oven cleaners or abrasive materials as they will
damage the kettle.
3. Mix 2 tablespoons (29.6 ml) of Gold Medal’s Heat’n Kleen (Item No. 2095) in 1 gallon (3.8 L) of
water.
4. Only pour enough of the Heat’n Kleen pre-mixed solution into the kettle to fill it 1/2 inch (12.7 mm)
deep (it is not necessary to use the entire gallon at once).
5. Plug in the unit.
6. Turn kettle heat ON. When solution starts to boil, turn kettle heat OFF.
7. Allow kettle to cool at least 1 hour, then unplug unit.
8. Dump solution into a bucket, do not spill any in the interior of machine.
9. Rinse kettle interior with clean water and a clean cloth.
10. Dump any water remaining into a bucket (do not spill any in the interior of machine), then wipe
the kettle interior clean with a clean dry cloth.
For an extra dirty kettle, the process may be repeated; or, after turning kettle heat OFF, allow
solution to sit in kettle overnight. The next morning, finish the cleaning steps.