Goldmedal 2102E User manual

Part No.47664
Revised: November 2004
DELUXE CITATION
Instruction Manual
Model #2102E,EN,EST,XE,XEN,XEST,XESTJ
Cincinnati, OH 45241-4807 USA

SAFETY PRECAUTIONS

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INSTALLATION INSTRUCTIONS
CHECKING SHIPMENT
Unpack all cartons and check thoroughly for any damage that may have occurred during
transit. Damage claims should be filed immediately with the transportation company. It is
your responsibility to file claim immediately.
Domestic models only:
A 120V/30 amp/60Hz. – 3 wire wall receptacle is shipped with each machine. This receptacle will accept
the attachment plug on the popper and must be used. Your electrician must furnish sufficient current for
proper operation of your machine. We recommend this popper be on a dedicated and circuit
protected line.
Export models only:
A 220V/3 amp/50Hz. – 3 wire wall receptacle is shipped with each machine. This receptacle will accept
the attachment plug on the popper and must be used. Your electrician must furnish sufficient current for
proper operation of your machine. We recommend this popper be on a dedicated and circuit
protected line.
FINAL PREPARATIONS
The popcorn machine was adjusted, inspected, and tested before it left the factory.
Connect the clear oil line from the pump to the aluminum line from the popper with the
supplied hose clamp. Connect the 6 pin connector from the popper to the receptacle on
the oil pump. Both Bucket pump (2114) and Bag-in-a-Box pump (2257) have the same
receptacle.
Follow the instructions provided in the oil pump manual to set the oil delivery amount.
The proper amount of oil for the 14oz. Citation is about 4.5 ounces.
To check for proper amount of oil, and assure oil is liquid, dispense a “shot” into a
measuring cup.

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OPERATING INSTRUCTIONS
CONTROLS AND THEIR FUNCTIONS
OIL SYSTEM MASTER SWITCH - Sends power to the oil pump, either the Bucket Pump or Bag-in-
a-Box models. The warmer/blower on the oil pump is activated. The warmer/blower on the oil pump will
keep coconut popping oil liquid if the doors on the base are kept closed. It may be desirable to keep this
switch on at night, if you have problems keeping the coconut oil liquid. Coconut oil will congeal at
temperatures below approximately 76ºF [24ºC].
“RED” OIL DISPENSE MOMENTARY SWITCH - When pushed, will dispense the predetermined
amount of oil into the kettle.
LIGHT SWITCH - Operates all the lights, interior and dome, on your popcorn machine.
WARMER SWITCH - Operates the blower and warmer in the corn storage area. Keeps popped corn
warm.
KETTLE MOTOR - Operates the kettle agitator motor.
KETTLE HEAT SWITCH - Operates the heating elements in the popping kettle.
LOAD/DUMP INDICATOR (YELLOW LIGHT & AUDIBLE SIGNAL ) - Alerts the operator to:
1. Load the corn and oil or
2. Dump the popped corn from the kettle or
3. Turn off the kettle heat switch if they are done popping corn.
POPPING CORN
1. Turn on the following switches: Oil Master, Lights, Warmer, Kettle Motor, and Kettle Heat.
2. When popping with coconut oil, be sure the oil is liquid. Dispense oil into a measuring cup first.
(should be about 4.5 oz.)
3. When the kettle is ready (about 5-8 minutes), the Yellow Light and Audible Signal will turn on. Lift
the kettle lid and pour in 14 oz. of corn (use the supplied corn cup) and 3 teaspoons (15 cc) of
Flavacol. Close lid.
4. Press the RED oil pump button. The proper amount of oil is pumped into the kettle. The Light and
Signal will turn off.
5. When the popcorn has completed popping, the Light and Signal will turn on. Dump the Popcorn.
6. On the final kettle of corn, turn the “KETTLE HEAT” switch off, just as the lids are forced open by the
popping corn. Turning the kettle heat switch off allows the heat to dissipate as the final batch is
popped. (This results in less smoke on the last batch.)
REMEMBER:
If the Yellow Load - Dump light is turned on and the Signal is sounding one of the following actions
should be taken:
1. Load the corn and oil or
2. Dump the popped corn from the kettle or
Turn off the kettle heat switch if you are done popping corn.
When you are finished popping, make sure “KETTLE HEAT” and “KETTLE MOTOR”
switches are turned “OFF”.
NEVER LEAVE THE HEAT ON WHEN YOU ARE NOT POPPING.

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CLEANING INSTRUCTIONS
DAILY:
Clean the Kettle
1. As you pop corn, wipe the kettle with a clean cloth. It is easy to keep the outside
clean when the kettle is warm and the oil is not baked on. CAUTION: The hot kettle
will cause burns if you touch it with your hand.
2. Every night, mix a gallon of Heat’n Kleen solution (2 tablespoons per gallon of
water). Turn on the kettle heat. When the water starts to boil, turn off the heat and let
it work overnight.
3. The next morning, dump the solution in a bucket and wipe the inside of the kettle
with a cloth.
Clean the Popcorn Machine
1. Wipe the stainless steel parts with a clean cloth and cleaner designed for stainless steel. Do not
use oven cleaners, as they will damage parts of the machine.
2. Ammonia cleaners will damage the plastic doors. Use only non-ammonia cleaners such as Gold
Medal’s Watch Dog Glass Cleaner. (Item #2588CN)
WEEKLY:
Clean the filter in the popcorn machine
1. Slide the filter (See figure 1 below) out of the bracket and clean with warm, soapy water.
CAUTION: Keeping the filters clean is important to let the exhaust system “do its job”.
Check the condition of the clear oil lines and tighten or replace as required.
Figure 1:
Filter

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MAINTENANCE INSTRUCTIONS
REPLACING BROKEN GLASS
Should you accidentally break a panel of glass, it can be replaced very easily without
disassembling the popper.
1. Remove all loose pieces of glass.
2. Unscrew the glass retaining strips.
3. Remove all rigid glass channels from around the glass to be replaced. Set it aside as it must be
reused.
4. Carefully remove the rest of the broken glass.
5. Slide rigid glass channels over the top, bottom, and side edges of the new glass, and maneuver
the new glass into place.
6. Replace glass retaining strips using the same screws you removed earlier.
GLASS DIMENSIONS:
Front Glass: 28 3/16 X 22 15/16
Side Glass: 28 3/16 X 15 ½
All glass purchased should be 1/8 inch thick, double strength.

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TROUBLESHOOTING
LONG POPPING CYCLES
If your pop cycle is longer than 4 minutes, it can be the result of several things:
A. LOW VOLTAGE - If the machine is operated on low voltage, this could cause the kettle not to
reach the proper operating temperature.
B. INADEQUATE SUPPLY LINES - Inadequately sized electrical supply lines, in addition to being a
fire hazard, would also prevent the kettle from reaching the proper operating temperature.
Check with a certified electrician.
C. INFERIOR CORN - Inferior quality corn would result in longer popping cycles. Use only top
quality hybrid popcorn from reputable suppliers. Even then, if you let your corn pick up moisture
or dry out, your popping cycles will be slow.
KETTLE DOES NOT HEAT
Trouble Shooting for Service Personnel
1. If the kettle does not heat and/or the buzzer sounds continuously, look on the heat control to
see if the red LED is on.(The red LED indicates the control is “asking” for heat in the kettle)
a. If the red LED is on the thermocouple connection is OK. Check for 120 VAC (or 220
VAC for export) between “LN” and “NO” at the ¼ “fastons of the heat control. If 120 VAC
(or 220 VAC for export) is present the heat control is OK. The problem is either the heat
relay or the Kettle high limit thermostat is open. If the 120 VAC (or 220 VAC for export) is
not present the heat control is defective.
b. If the red LED is not on the thermocouple connection is not OK. On the Deluxe Citation
check the Amp Plug to be sure the connection is tight. Check the kettle wiring for a loose
thermocouple wire.
2. If the kettle heats but the popping cycle is very long.
a. Check for a defective high limit thermostat. (buzzer operates normally)
b. Check for reversed thermocouple leads, see note 2 below. If the thermocouple leads are
reversed the kettle will heat up to about 370 °F and control around that set point. The
leads could be reversed at either the heat control itself or the Amp Connector.
3. If the kettle is popping normally but the buzzer does not sound, check for a defective buzzer.
4. Caution: If the kettle pops too quickly, and the buzzer does not sound, do not continue
popping corn. Check for a loose thermocouple in the kettle. This situation will result in the
control to “ask” for more heat and the kettle will operate on the high limit thermostat.
5. The machine works correctly for 6-8 batches and then quits popping corn. Check the input
wiring to the Athena Control. For the 120V volt models make sure the 120 volt hot lead from the
heat switch is connected to the 120 volt tab on the Athena control. For the 220 volt models
(export) the hot lead from the heat switch should be connected to the 220volt tab on the Athena
Control.
Notes:
1. Do not adjust the (2) painted potentiometers on the electronic heat control. If adjusted, the
performance will be erratic and could result in an over temperature condition.
2. Thermocouple wire consists of (2) different wires made of different materials that are color-
coded polarity. It is important that red (-) is connected to red (-), and yellow (+) is connected to
yellow (+), at the lead-in plug, the receptacle, and at the electronic heat control. Note that the
red lead is magnetic if you have trouble determining which is which.

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MOTOR WILL NOT TURN AGITATOR
WARNING! If the kettle agitator shaft is not rotating, do not pop corn.
Adjust the clearance between the kettle bottom and the stir blade to 1/32”. (use a dime)
Loosen the set screw in the collars above and below the crossbar and adjust the agitator shaft
as necessary. Then re-tighten the set screws in the collars.
OIL PUMP DOES NOT DELIVER OIL TO KETTLE
If the pump is operating but oil is not dispensed, the oil may be solid in the oil lines. If the pump
is not operating see the pump manual for instructions.

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ORDERING SPARE PARTS
1. Identify the needed part by checking it against the photos, illustrations, and/or the parts list.
2. When ordering, please include part number, part name, and quantity needed.
3. Please include your model name, serial number, and date of manufacture (located on the
machine nameplate) with your order.
4. Address all parts orders to:
Parts Department
Gold Medal Products Co.
10700 Medallion Drive
Cincinnati, Ohio 45241-4807
or, place orders at:
[phone]
[phone]
Fax: [phone]
E-mail: [email protected]
Web Page: www.gmpopcorn.com

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WHERE TO FIND PART NUMBERS
For kettle
Breakdown, see
Pages: 17-19
For hinge part
numbers, see
page: 20
For inside
cabinet
Components, see
Pages: 13-14
For warmer
components, see
Page: 15
For cabinet
components, see
Pages: 11-12.
For inside roof
Components, see
Page: 16

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CABINET ASSEMBLY – REAR VIEW
4
5
9
7,8
6
3
2
1

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CABINET ASSEMBLY – FRONT VIEW
9
12
11
10

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INSIDE CABINET COMPONENTS
24
23
22
19 21
18
14
13
20
14 15 17
16

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INSIDE CABINET COMPONENTS – CONTINUED
6
5
7,8
9
11

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WARMER ASSEMBLY
25
30 29 28
27 26

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INSIDE ROOF COMPONENTS
32
35
36
34
33
31

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KETTLE ASSEMBLY COMPLETE
Lid and agitator
parts on
page18.
Kettle bottom
parts on page
19.
38
37

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LID AND AGITATOR ASSEMBLY
43
44
40
39
41
46
45
47 42
48
49 50

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KETTLE BOTTOM
Note: Export kettle shown, domestic kettles have only (1) hi-limit thermostat.
52
54
55
53
51
56

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DOOR HARDWARE
57
59
58
65
64 61
63 62
60