Grandstream Networks GRP2612 Instruction Manual

Grandstream Networks, Inc.
GRP2612/GRP2612P/GRP2612W
GRP2613 & GRP2614
Carrier-Grade IP Phones
Administration Guide
GRP2612
GRP2612P
GRP2612W
GRP2613
GRP2614

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COPYRIGHT
©2019 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.

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GNU GPL INFORMATION
GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 firmware contains third-party software licensed
under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the
GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/sites/default/files/Resources/grp_gpl_color.tar.gz

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Table of Contents
DOCUMENT PURPOSE .................................................................................................8
GUI INTERFACE EXAMPLES........................................................................................9
WELCOME ...................................................................................................................10
PRODUCT OVERVIEW ................................................................................................ 11
Feature Highlights ...................................................................................................................................11
GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 Technical Specifications ................................11
GETTING STARTED.....................................................................................................16
Equipment Packaging..............................................................................................................................16
GRP2600 Phone Setup ...........................................................................................................................17
Using the Phone Stand ........................................................................................................................17
Using the Slots for Wall Mounting........................................................................................................17
Connecting the GRP2600 .......................................................................................................................18
Configuration via Keypad ........................................................................................................................18
Configuration via Web Browser...............................................................................................................26
Saving Configuration Changes................................................................................................................27
Rebooting from Remote Locations..........................................................................................................27
CONFIGURATION GUIDE............................................................................................28
Definitions................................................................................................................................................28
Status Page Definitions ...........................................................................................................................28
Account Page Definitions ........................................................................................................................30
Settings Page Definitions ........................................................................................................................45
Network Page Definitions ........................................................................................................................73
Maintenance Page Definitions.................................................................................................................78
Directory Page Definitions .......................................................................................................................84
BLF LED PATTERNS ...................................................................................................88
NAT SETTINGS ............................................................................................................90

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BLUETOOTH (AVAILABLE ON GRP2614 ONLY) .......................................................91
PACKET CAPTURE .....................................................................................................92
OUTBOUND NOTIFICATION SUPPORT .....................................................................93
UPGRADING AND PROVISIONING ..........................................................................105
Upgrade via Keypad Menu ....................................................................................................................105
Shortcut of Upgrade and Provision via Keypad Menu ..........................................................................105
Upgrade via Web GUI ...........................................................................................................................105
No Local TFTP/FTP/HTTP Servers.......................................................................................................106
Configuration File Download .................................................................................................................106
No Touch Provisioning...........................................................................................................................109
GRP2600 TOOLS ....................................................................................................... 110
RESTORE FACTORY DEFAULT SETTING ................................................................111
Restore to factory using hard keys.........................................................................................................111
Restore to factory using LCD menu ...................................................................................................... 112
EXPERIENCING GRP2600 ........................................................................................ 113

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Table of Tables
Table 1: GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 Features in a Glance...........................11
Table 2: GRP2612/GRP2612P/GRP2612W Technical Specifications........................................................12
Table 3: GRP2613 Technical Specifications ...............................................................................................13
Table 4: GRP2614 Technical Specifications ...............................................................................................14
Table 5: Equipment Packaging ...................................................................................................................16
Table 6: Configuration Menu .......................................................................................................................19
Table 7: Status Page Definitions .................................................................................................................28
Table 8: Account Page Definitions ..............................................................................................................30
Table 9: Settings Page Definitions ..............................................................................................................45
Table 10: Network Page Definitions ............................................................................................................73
Table 11 : Maintenance Page Definitions....................................................................................................78
Table 12: BLF LED Patterns........................................................................................................................88
Table 13: Action URL - Supported Events...................................................................................................93
Table 14: Action URL - Supported Dynamic Variables................................................................................94
Table 15: Action URL Parameters P-values................................................................................................95
Table 16: Action URL – Add Destination Settings .......................................................................................97
Table 17: Action URL - Destination P-values ..............................................................................................97
Table 18: Action URL – Notification Options ...............................................................................................98
Table 19: Action URL Notification – Events and Dynamic Attributes ..........................................................99
Table 20: Action URL Notification P-values...............................................................................................103

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Table of Figures
Figure 1: GRP2600 Package Content ........................................................................................................16
Figure 2: Phone Stand and Mounting Slots on the GRP2600. ...................................................................17
Figure 3: Tab on the Handset Cradle ..........................................................................................................17
Figure 4: GRP2600 Back / Side View .........................................................................................................18
Figure 5: Packet Capture in Idle .................................................................................................................92
Figure 6: Packet Capture when running .....................................................................................................92
Figure 7: Action URL Settings Page............................................................................................................94
Figure 8: Action URL Packet .......................................................................................................................95
Figure 9: Action URL - Add Destination.......................................................................................................96
Figure 10: Action URL - Add Notification.....................................................................................................98
Figure 11: Config File Download ...............................................................................................................107
Figure 12: Certificates Files Download .....................................................................................................108
Figure 13: GRP2600 tools......................................................................................................................... 110
Figure 14 : Confirmation for Factory Reset................................................................................................111
Figure 15 : GRP2600 LCD - Confirm Factory Reset ................................................................................ 112

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DOCUMENT PURPOSE
This document describes how to configure GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614
features via phone’s LCD menu and Web GUI menu. The intended audiences of this document are phone
administrators.
To learn the basic functions of GRP2612 / GRP2612P / GRP2612W / GRP2613 / GRP2614, please visit
http://www.grandstream.com/support to download the latest “GRP2612 / GRP2612P / GRP2612W /
GRP2613 / GRP2614 User Guide”.
This guide covers the following topics:
•Product Overview
•Configuration Guide
•Upgrading and Provisioning
•Restore Factory Default Settings
•Experiencing GRP2600

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GUI INTERFACE EXAMPLES
http://www.grandstream.com/sites/default/files/Resources/GRP2600_web_gui.zip
1. Screenshot of Login Page
2. Screenshots of Status Pages
3. Screenshots of Accounts Pages
4. Screenshots of Settings Pages
5. Screenshots of Network Pages
6. Screenshots of Maintenance Pages
7. Screenshots of Phonebook Pages

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WELCOME
Thank you for purchasing Grandstream GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 Carrier-
Grade IP Phones.
GRP2612/GRP2612P/GRP2612W is featuring 4 dual-color line keys (can be digitally programmed as up to
16 provisionable BLF/fast-dial keys), 2.4” (320x240) TFT color LCD, 4 programmable context-sensitive soft
keys, 100M network ports, integrated PoE (GRP2612P & GRP2612W only), integrated dual-band WiFi
(GRP2612W only), 3-way conference, and Electronic Hook Switch (EHS).
GRP2613 is featuring 6 dual-color line keys (can be digitally programmed as up to 24 provisionable
BLF/fast-dial keys), 2.8” (320x240) TFT color LCD, 4 programmable context-sensitive soft keys, 1000M
network ports, integrated PoE, 3-way conference, and Electronic Hook Switch (EHS).
GRP2614 is featuring 4 dual-color line keys (can be digitally programmed as up to 16 provisionable
BLF/fast-dial keys), 2.8” (320x240) TFT color LCD, 4 programmable context-sensitive soft keys, 2.4”
(320x240) additional screen dedicated to up to 24 multi-purpose keys, 1000M network ports, integrated
PoE, Wi-Fi and Bluetooth support, 3-way conference and Electronic Hook Switch (EHS).
The GRP2600 series deliver superior HD audio quality, rich and leading-edge telephony features, protection
for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms.
GRP2600 series is the perfect choice for enterprise users looking for a high quality, feature rich multi-line
executive IP phone with advanced functionalities and performance.