Grandstream Networks GXV3380 User manual

Grandstream Networks, Inc.
GXV3380
IP Multimedia Phone for AndroidTM
User Guide

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GXV3380 User Guide
Version 1.0.1.5
COPYRIGHT
©2019 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.

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GXV3380 User Guide
Version 1.0.1.5
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
The device complies with FCC radiation exposure limits set forth an uncontrolled environment and it also
complies with Part 15 of the FCC RF Rules. This equipment must be installed and operated in accordance
with provided instructions and the antenna(s) used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction
with any other antenna or transmitter. End-users and installers must be provided with antenna installation
instructions and consider removing the no-collocation statement.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Caution
Any changes or modification not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.

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GXV3380 User Guide
Version 1.0.1.5
CE DECLARATION OF CONFORMITY
This transmitter complies with the essential requirements and provisions of directives 2014/53/EU,
2014/30/EU, 2015/35/EU and subsequent amendments, according to standards
Draft ETSI EN 301 489-1 V2.2.1;Draft ETSI EN 301 489-17 V3.2.0;
EN 55032:2015 /AC:2016;EN55035:2017;EN61000-3-3:2013;EN 61000-3-2:2014
ETSI EN 300 328 V2.1.1;ETSI EN 301 893 V2.1.1;EN 62311: 2008;EN 62368-1:2014
Manufacturer:
Grandstream Networks, Inc.
126 Brookline Ave, 3rd Floor Boston, MA 02215, USA
EUT Feature
Tx/Rx Frequency
Range
2402~2480 MHz
2402~2480 MHz
2412~2472 MHz
5150~5250 MHz
5250~5350 MHz
5470~5725 MHz
Number of Channels
79
40 (37 hopping + 3
advertising channels)
13
UNII Band I:
802.11a/n-HT20-VHT20: 4 channels
802.11n/ ac -HT40-VHT40: 2 channels
802.11ac-VHT80:1 Channel
UNII Band II:
802.11a/n-HT20-VHT20: 4 channels
802.11n/ ac -HT40-VHT40: 2 channels
802.11ac-VHT80:1 Channel
UNII Band III:
802.11a/n-HT20-VHT20: 11 channels
802.11n/ac-HT40-VHT40: 5 channels
802.11ac-VHT80:2 Channels
Carrier Frequency of
Each Channel
f=2402+k MHz
(k=0,1,2….,78)
f=2402+k MHz
(k=0,2,4…,39)
-
-
Antenna Type/Gain
Internal PCB Antenna /
gain 4.0 dBi
Internal PCB Antenna
/ gain 4.0 dBi
Internal PCB Antenna /
gain 4.0 dBi
Internal PCB Antenna /
gain 5.0 dBi
Type of Modulation
Bluetooth BR 1Mbps: GFSK
Bluetooth EDR 2Mbps: π/4-
DQPSK
Bluetooth EDR 3Mbps:
8DPSK
Bluetooth LE: GFSK
802.11b: DSSS (DBPSK /
DQPSK / CCK)
802.11g/n: OFDM (BPSK /
QPSK / 16QAM / 64 QAM)
802.11a/n/ac: OFDM (BPSK / QPSK /
16QAM / 64QAM)
Operation
temperature
0 °C ~ +40 °C
Storage temperature
-10 °C ~ +60 °C

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GXV3380 User Guide
Version 1.0.1.5
Humidity
10 ~ 90% non-condensing
Domestic use
Industrial use Class B
Caution: Exposure to Radio Frequency Radiation
This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance of 20 cm between the radiator and your
body.
CE Authentication
Hereby, Grandstream Networks, Inc. declares that the radio equipment GXV3380 is in compliance with
Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
http://www.grandstream.com/support/resources/

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GXV3380 User Guide
Version 1.0.1.5
RF Power and Power Adapter Statement
WLAN
Standard
Frequency
EIRP Power (dBm)
Wi-Fi 2.4G
2.4~2.4835GHZ
18.70
Wi-Fi 5G
5.15~5.25GHz
22.06
5.25~5.35GHz
19.21
5.47~5.725GHz
18.24
Bluetooth
Bluetooth version
EIRP Power (dBm)
EDR
12.14
LE
8.42
The power adapter is a power-off device.

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GXV3380 User Guide
Version 1.0.1.5
GNU GPL INFORMATION
GXV3380 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/sites/default/files/Resources/gxv33XX_gpl.zip

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GXV3380 User Guide
Version 1.0.1.5
Table of Content
DOCUMENT PURPOSE ...............................................................................................17
CHANGE LOG..............................................................................................................18
Firmware Version 1.0.1.5 .....................................................................................................................18
WELCOME ...................................................................................................................19
PRODUCT OVERVIEW ................................................................................................20
Feature Highlights................................................................................................................................20
GXV3380 Technical Specifications ......................................................................................................20
GETTING STARTED.....................................................................................................23
Equipment Packaging ..........................................................................................................................23
Description of the GXV3380 ................................................................................................................24
Front View.....................................................................................................................................24
Back View .....................................................................................................................................25
Side View......................................................................................................................................26
Connecting and Setting Up the GXV3380 ...........................................................................................26
Using the Phone Stand.................................................................................................................26
Using the Slots for Wall Mounting ................................................................................................27
Connecting the GXV3380 ....................................................................................................................28
GETTING TO KNOW GXV3380....................................................................................29
Use the Touchscreen ...........................................................................................................................29
Use the Desktop ..................................................................................................................................31
Desktop Menu...............................................................................................................................31
Add Widget to Desktop .................................................................................................................32
Manage Desktop Items.................................................................................................................32
Set Wallpapers .............................................................................................................................34
Manage Running Applications ......................................................................................................35
Idle Screen...........................................................................................................................................36
Switch Idle Screens ......................................................................................................................36
Set Up Idle Screen........................................................................................................................36
Use the Status Bar...............................................................................................................................38

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GXV3380 User Guide
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Notifications in Status Bar....................................................................................................................40
System Settings in Status Bar ......................................................................................................42
Use the GXV3380 Keys .......................................................................................................................43
Keypad Shortcut Functions ..........................................................................................................43
Use the On-Screen Keyboard..............................................................................................................44
Use the Message Waiting Indicator .....................................................................................................46
MAKE PHONE CALLS .................................................................................................47
Register SIP Accounts .........................................................................................................................47
Account Status..............................................................................................................................47
Configure SIP Account..................................................................................................................48
Dial a Number Directly .........................................................................................................................49
Redial...................................................................................................................................................50
Dial a Number via Contact ...................................................................................................................50
Dial a Number via Call History.............................................................................................................50
Answer a Call.......................................................................................................................................51
Single Incoming Call .....................................................................................................................51
Multiple Calls/Call Waiting ............................................................................................................54
Call Progress Status .....................................................................................................................55
Call Hold ..............................................................................................................................................55
Call Recording .....................................................................................................................................56
MPK Monitoring ...................................................................................................................................56
Mute .....................................................................................................................................................57
Turn on Video during Audio Call ..........................................................................................................58
Switch Audio Channel During Call .......................................................................................................59
Call Transfer.........................................................................................................................................60
Blind Transfer................................................................................................................................60
Attended Transfer .........................................................................................................................61
Transfer via MPKs ........................................................................................................................63
7-Way Conference ...............................................................................................................................64
Initiate Conference........................................................................................................................64
Remove Party from Conference ...................................................................................................67
End Conference............................................................................................................................68
Hold and Resume Conference .....................................................................................................68

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GXV3380 User Guide
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Auto Conference Mode.................................................................................................................68
UCM Conference .................................................................................................................................69
Participate in UCM Conference Room .........................................................................................69
CCM: Conference Call Menu:.......................................................................................................69
Conference Call Operations .........................................................................................................70
CEI: Conference Event Indicator: .................................................................................................72
Missed Call ..........................................................................................................................................73
DND (Do Not Disturb) ..........................................................................................................................74
Voicemail/Message Waiting Indication ................................................................................................74
Call Forward.........................................................................................................................................75
Call Features........................................................................................................................................77
CONTACTS...................................................................................................................79
Local Contacts .....................................................................................................................................79
Add Single Contacts ............................................................................................................................79
Import/Export Contacts ........................................................................................................................80
Download Contacts..............................................................................................................................82
Search Contacts ..................................................................................................................................82
Use Contacts .......................................................................................................................................83
Make a Call to Contacts ...............................................................................................................83
Select Contacts.............................................................................................................................83
Add Contacts to Favorites ............................................................................................................84
Edit Contacts ................................................................................................................................85
Send Contacts to Desktop Shortcut .............................................................................................85
Share Contacts Via Bluetooth ......................................................................................................85
Add Contacts to Blacklist ..............................................................................................................85
Add Group ....................................................................................................................................86
Add contacts to Group ..................................................................................................................86
Contacts Storage Status...............................................................................................................86
GXV3380 SETTINGS....................................................................................................88
HARASSMENT INTERCEPTION .................................................................................90
Blocked Contacts .................................................................................................................................90
Block History ........................................................................................................................................90
Delete Block History .....................................................................................................................90

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GXV3380 User Guide
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Edit Blacklist .................................................................................................................................91
Intercept Anonymous calls ...................................................................................................................92
CALL HISTORY ............................................................................................................93
Local Call History .................................................................................................................................93
Dial Out from Call History .............................................................................................................94
Call History Options ......................................................................................................................94
Delete Call History ........................................................................................................................94
Call History Details .......................................................................................................................95
SMS ..............................................................................................................................96
View SMS.............................................................................................................................................96
Create New SMS .................................................................................................................................97
Delete SMS..........................................................................................................................................97
SMS Settings .......................................................................................................................................98
RECORDER.................................................................................................................. 99
Call Records ........................................................................................................................................99
Audio Records .....................................................................................................................................99
Recorder Settings ..............................................................................................................................101
Files operations..................................................................................................................................103
FILE MANAGER.........................................................................................................104
Files Operations.................................................................................................................................104
Copy and Paste Files..................................................................................................................104
Move Files ..................................................................................................................................105
Send Files...................................................................................................................................106
Delete Files.................................................................................................................................106
Rename a File ............................................................................................................................107
File Categories...................................................................................................................................108
GS MARKET...............................................................................................................109
FTP SERVER.............................................................................................................. 110
CAMERA .................................................................................................................... 112
Take Picture ....................................................................................................................................... 112

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GXV3380 User Guide
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Record Video ..................................................................................................................................... 112
Angle Adjustment ............................................................................................................................... 113
Gallery................................................................................................................................................ 113
Screensaver....................................................................................................................................... 116
BROWSER ................................................................................................................. 118
ACTION URL ..............................................................................................................120
CONNECT TO NETWORK AND DEVICES................................................................121
Ethernet .............................................................................................................................................121
WI-FI ..................................................................................................................................................121
Turn On/Off Wi-Fi........................................................................................................................121
Connect to Wi-Fi Networks .........................................................................................................121
Wi-Fi Settings Shortcut ...............................................................................................................123
Bluetooth............................................................................................................................................124
Turn On/Off Bluetooth.................................................................................................................124
Change Bluetooth Device Name ................................................................................................125
Pair GXV3380 with a Bluetooth Device ......................................................................................125
Unpair a Bluetooth Device..........................................................................................................126
Bluetooth Settings Shortcut ........................................................................................................126
EHS Headset .....................................................................................................................................127
USB Headset .....................................................................................................................................128
USB....................................................................................................................................................129
MicroSD Card ....................................................................................................................................130
EMERGENCY CALL................................................................................................... 131
EXPERIENCING THE GXV3380 APPLICATION PHONE ..........................................132

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GXV3380 User Guide
Version 1.0.1.5
Table of Tables
Table 1: GXV3380 Features in a Glance ....................................................................................................20
Table 2: GXV3380 Technical Specifications................................................................................................20
Table 3: Equipment Packaging ...................................................................................................................23
Table 4: GXV3380 Front View.....................................................................................................................24
Table 5: GXV3380 Back View .....................................................................................................................25
Table 6: GXV3380 Side View ......................................................................................................................26
Table 7: GXV3380 Status Bar Notification Icons ........................................................................................40
Table 8: GXV3380 Keys ..............................................................................................................................43
Table 9: GXV3380 MWI LED Status ...........................................................................................................46
Table 10: GXV3380 Feature Code..............................................................................................................77

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GXV3380 User Guide
Version 1.0.1.5
Table of Figures
Figure 1: GXV3380 Package Content.........................................................................................................23
Figure 2: GXV3380 Front ............................................................................................................................24
Figure 3: GXV3380 Back View....................................................................................................................25
Figure 4: GXV3380 Side View ....................................................................................................................26
Figure 5: Built in Stand and Mounting Slots on GXV3380 ..........................................................................27
Figure 6: Tab on The Handset Cradle .........................................................................................................27
Figure 7: GXV3380 Back / Side View .........................................................................................................28
Figure 8: GXV3380 Default Home Screen..................................................................................................29
Figure 9: GXV3380 Onscreen Menu...........................................................................................................29
Figure 10: GXV3380 Finger Gestures on the Touch Screen ......................................................................30
Figure 11: GXV3380 Desktop Menu ...........................................................................................................31
Figure 12: Add Widget to the Desktop ........................................................................................................32
Figure 13: Open Clock Widget ....................................................................................................................33
Figure 14: Resize MPK Widget ...................................................................................................................33
Figure 15: Move Clock Widget ....................................................................................................................34
Figure 16: GXV3380 Choose Wallpaper.....................................................................................................35
Figure 17: GXV3380 Recent Applications...................................................................................................35
Figure 18: GXV3380 Switch Idle Screens...................................................................................................36
Figure 19: Set up Home Idle Screen...........................................................................................................36
Figure 20: Add an Idle Screen ....................................................................................................................37
Figure 21: Delete an Idle Screen ................................................................................................................37
Figure 22: GXV3380 Top Status Bar...........................................................................................................38
Figure 23: Status Bar - More Options .........................................................................................................38
Figure 24: GXV3380 Top Status Bar – Notification.....................................................................................39
Figure 25: GXV3380 Top status Bar - Get more information ......................................................................39
Figure 26: GXV3380 Top status Bar – Wi-Fi...............................................................................................40
Figure 27: System Settings in Status Bar ...................................................................................................42
Figure 28: GXV3380 Keys ..........................................................................................................................43
Figure 29: GXV3380 Onscreen Keyboard - English Keyboard...................................................................44
Figure 30: GXV3380 Onscreen Keyboard - Lowercase and Uppercase ....................................................45
Figure 31: English Keyboard - Number and Symbols.................................................................................45
Figure 32: English Keyboard - More Symbols ............................................................................................45
Figure 33: GXV3380 Account Widget .........................................................................................................47
Figure 34: GXV3380 Dial Screen................................................................................................................48
Figure 35: Disable Video Call Feature on Dial Screen ...............................................................................49
Figure 36: GXV3380 View Contacts ...........................................................................................................50
Figure 37: GXV3380 Call History ................................................................................................................51
Figure 38: Single Incoming Call – Audio.....................................................................................................51
Figure 39: Single Incoming Call – Video.....................................................................................................52
Figure 40: Single Incoming Call – Preview-1 ..............................................................................................52

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GXV3380 User Guide
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Figure 41: Single Incoming Call – Preview-2 ..............................................................................................53
Figure 42: Single Incoming Call - Transfer -1 .............................................................................................53
Figure 43: Single incoming Call - Transfer - 2.............................................................................................54
Figure 44: Call Waiting................................................................................................................................54
Figure 45: Touch to Return to Call Screen ..................................................................................................55
Figure 46: Call on Hold ...............................................................................................................................55
Figure 47: GXV3380 Call Recording...........................................................................................................56
Figure 48: MPK button ................................................................................................................................56
Figure 49: MPK list ......................................................................................................................................57
Figure 50: GXV3380 Call Mute ...................................................................................................................57
Figure 51: Turn on Video During Audio Call................................................................................................58
Figure 52: Accept Video During Audio Call .................................................................................................58
Figure 53: Switch Audio Channel during Call..............................................................................................59
Figure 54: Blind Transfer.............................................................................................................................60
Figure 55: Attended Transfer.......................................................................................................................61
Figure 56: Attended Transfer - Transferring ................................................................................................61
Figure 57: Attended Transfer – Split ...........................................................................................................62
Figure 58: Attended Transfer.......................................................................................................................63
Figure 59: Transfer via MPK .......................................................................................................................63
Figure 60: MPK list ......................................................................................................................................64
Figure 61: Add Conference Members from Dial Screen .............................................................................65
Figure 62: Add Conference Members from Dial Screen 2 ..........................................................................65
Figure 63: GXV3380 Conference Screen ...................................................................................................66
Figure 64: GXV3380 Conference - Add Existing Call to Conference .........................................................66
Figure 65: 3-Way Conference Call Established ..........................................................................................67
Figure 66: Notification of joining the conference.........................................................................................67
Figure 67: Notification of exiting the conference.........................................................................................67
Figure 68: GXV3380 Conference - Remove Party from Conference..........................................................68
Figure 69 : Join UCM conference room ......................................................................................................69
Figure 70: UCM conference Menu ..............................................................................................................69
Figure 71 : Conference Menu Options ........................................................................................................70
Figure 72: Conference's members list ........................................................................................................70
Figure 73: Invite a Member .........................................................................................................................71
Figure 74: Conference Bridge .....................................................................................................................71
Figure 75: Member joined conference Event ..............................................................................................72
Figure 76 : Member Left the conference room Event .................................................................................72
Figure 77: Invitation sent Event Notification................................................................................................73
Figure 78: Missed Call Screen ....................................................................................................................73
Figure 79: Enable/Disable DND ..................................................................................................................74
Figure 80: Retrieve Voicemail .....................................................................................................................75
Figure 81: Unconditional Call Forward........................................................................................................75
Figure 82: Call Forward – Unconditional.....................................................................................................76
Figure 83: Call Forward - Time Based ........................................................................................................76

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GXV3380 User Guide
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Figure 84: Call Forward - Busy/No Answer/DND ........................................................................................76
Figure 85: GXV3380 Contacts ....................................................................................................................79
Figure 86: GXV3380 Contacts - Add New Contact.....................................................................................80
Figure 87: Add to Contacts from Dial Pad...................................................................................................80
Figure 88: GXV3380 Contacts - Import Contacts .......................................................................................81
Figure 89: GXV3380 Contacts - Export Contacts .......................................................................................81
Figure 90: GXV3380 Contacts - Download Contacts .................................................................................82
Figure 91: GXV3380 Contacts - Search Contacts ......................................................................................83
Figure 92: GXV3380 Contacts - Select Contacts........................................................................................84
Figure 93: Add Contacts to Favorites..........................................................................................................84
Figure 94: GXV3380 Contacts - Add New Group .......................................................................................86
Figure 95: GXV3380 Contacts - Storage Status .........................................................................................87
Figure 96: GXV3380 Settings .....................................................................................................................88
Figure 97: List of blocked contacts .............................................................................................................90
Figure 98: Block History ..............................................................................................................................90
Figure 99: GXV3380 Blacklist - Add Number to Blacklist ...........................................................................91
Figure 100: Manually Add Number to Blacklist ...........................................................................................91
Figure 101: Intercept Anonymous Calls ......................................................................................................92
Figure 102: GXV3380 Call History ..............................................................................................................93
Figure 103: GXV3380 Call History – Options .............................................................................................94
Figure 104: GXV3380 Call History - Details................................................................................................95
Figure 105: GXV3380 SMS Message .........................................................................................................96
Figure 106: View SMS Dialog .....................................................................................................................96
Figure 107: Create a New SMS ..................................................................................................................97
Figure 108: SMS Settings ...........................................................................................................................98
Figure 109: Recorder Application................................................................................................................99
Figure 110: Recording Audio.....................................................................................................................100
Figure 111 : Flag Mark...............................................................................................................................100
Figure 112: Recorded Files .......................................................................................................................100
Figure 113: Recorder Menu ......................................................................................................................101
Figure 114: Menu Options .........................................................................................................................101
Figure 115: Recorder Settings ..................................................................................................................102
Figure 116: Set Password .........................................................................................................................102
Figure 117: Change Password..................................................................................................................102
Figure 118: Files operation........................................................................................................................103
Figure 119: Export/Delete files ..................................................................................................................103
Figure 120: GXV3380 File Manager – Copy File......................................................................................104
Figure 121: Paste File ...............................................................................................................................105
Figure 122: GXV3380 File Manager - Move .............................................................................................105
Figure 123: GXV3380 File Manager - Options..........................................................................................106
Figure 124: Delete File(s) via File Manager..............................................................................................107
Figure 125: Rename File...........................................................................................................................107
Figure 126: GS Market - Onscreen Menu.................................................................................................109

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GXV3380 User Guide
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Figure 127: FTP Server – Start ................................................................................................................. 110
Figure 128: FTP Server – Stop ..................................................................................................................111
Figure 129: FTP Server – Settings.............................................................................................................111
Figure 130: GXV3380 Camera..................................................................................................................112
Figure 131: Recent pictures and videos page .......................................................................................... 113
Figure 132: Edit Picture............................................................................................................................. 114
Figure 133: Access to the Gallery .............................................................................................................114
Figure 134: GXV3380 Gallery ................................................................................................................... 115
Figure 135: GXV3380 Gallery - Picture Options ....................................................................................... 115
Figure 136: Screensaver settings ............................................................................................................. 116
Figure 137: Use Network Images .............................................................................................................117
Figure 138: Network Image Path .............................................................................................................. 117
Figure 139: GXV3380 Web Browser......................................................................................................... 118
Figure 140: GXV3380 Browser Menu Options.......................................................................................... 118
Figure 141: Open New Window in Browser .............................................................................................. 119
Figure 142: GXV3380 Web Browser-Bookmarks ..................................................................................... 119
Figure 143: GXV3380 Connect to Wi-Fi ...................................................................................................122
Figure 144: GXV3380 Connect to Wi-Fi-Show Advanced Options...........................................................122
Figure 145: Wi-Fi - Add network ...............................................................................................................123
Figure 146: Wi-Fi Settings Shortcut ..........................................................................................................123
Figure 147: Wi-Fi Shortcut - Wi-Fi List......................................................................................................124
Figure 148: GXV3380 Bluetooth - Paired Device .....................................................................................126
Figure 149: Bluetooth Settings Shortcut ...................................................................................................126
Figure 150: Bluetooth Setting shortcut 2...................................................................................................127
Figure 151: EHS headset..........................................................................................................................128
Figure 152: USB Headset Connected.......................................................................................................128
Figure 153: USB Headset Used for Call ...................................................................................................129
Figure 154: Switch Between Speaker and USB mode .............................................................................129
Figure 155: USB Storage Device Connected to GXV3380.......................................................................130
Figure 156: Emergency Access under GXV3380 Locked Screen ............................................................131
Figure 157: Emergency Dial Screen .........................................................................................................131

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GXV3380 User Guide
Version 1.0.1.5
DOCUMENT PURPOSE
This document describes how to configure the GXV3380 via phone's LCD menu and web UI menu to fully
manipulate phone's features. To learn advanced functions of GXV3380, please visit
http://www.grandstream.com/support to download the latest “GXV3380 Administration Guide”.
This guide covers following topics:
▪Product Overview
▪Getting started
▪Getting to know GXV3380
▪Make phone calls
▪Contacts
▪GXV3380 Settings
▪Harassment Interception
▪Call history
▪SMS
▪Recorder
▪File manager
▪GS Market
▪FTP Server
▪Camera
▪Browser
▪Action URL
▪Connect to network and devices
▪Emergency call
▪ Experiencing the GXV3380 applications

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GXV3380 User Guide
Version 1.0.1.5
CHANGE LOG
This section documents significant changes from previous versions of user guide for GXV3380. Only major
new features or major document updates are listed here. Minor updates for corrections or editing are not
documented here.
Firmware Version 1.0.1.5
•This is the Initial Version.

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GXV3380 User Guide
Version 1.0.1.5
WELCOME
Thank you for purchasing Grandstream GXV3380 IP Multimedia Phone for AndroidTM. The GXV3380 IP
Video Phone for Android combines a 16-line IP video phone with a multi-platform video conferencing
solution and the functionality of an Android tablet to offer an all-in-one communications solution. The phone
features an 8” 1280x800 capacitive touch screen IPS LCD, Mega pixel camera, dual Gigabit ports with
PoE/PoE+, HD audio and video, integrated Wi-Fi (Dual band 802.11a/b/g/n/ac) & Bluetooth 4.2+ EDR, rich
peripheral interfaces, and Android 7.1.1. By combining a state-of-the-art IP video phone, an advanced video
conferencing solution, and the functionality of a tablet, businesses throughout the world can now use the
GXV3380 for all communication and productivity needs.