HiBoost Smart Link Series User manual

Smart Link Series
Installation Guide
10K Smart Link

Package Contents
10K Smart Link
01
Booster Light Patterns
Signal Booster Outdoor Cable Indoor Antenna
Outdoor Cable
Outside Antenna
Power Supply waterproof tape Accessories for main parts
are all provided to protect connections SMA-Male to SMA-Female
Bluetooth and
Wi-Fi antenna
Through-Window Cable
(No drilled hole)
32.8ft NM-SMAM 16.4ft SMAF-NM 30ft NM-NM
Indoor Cable
ALARM
Power LED
ISO
LED STATUS
Normal
Slight Overload
Overload
Slow Flashing Green
Solid Green
Quick Flashing Green
Quick Flashing Red
Green
Off
Solid Green
Slow Flashing Green
Quick Flashing Green
Quick Flashing Red
Normal
Slight Loopback
Loopback
Booster automatically shut
Normal
DC Power Problem
INDICATION
off due to strong loopback
Booster automatically shut off
Note: If the booster automatically shut off , please manually reboot it.
due to strong overload

02
Bands contained in the Gauges on Signal Supervisor
Gauge Band Uplink Downlink
LTE700
CELL800
PCS1900
AWS2100 4 1710-1755MHz 2110-2155MHz
12/17 698-716MHz 728-746MHz
13 776-787MHz 746-757MHz
5 824-849MHz 869-894MHz
25/2 1850-1915MHz 1930-1995MHz
Please focus on the gauge that contains the band you are using.
Getting Started
LED STATUS INDICATORS
LED
Bluetooth
Wi-Fi Slow Flashing Green Wi-Fi Connected
STATUS INDICATION
Slow Flashing Green Bluetooth Disconnected
Quick Flashing Green Bluetooth Connected
Solid Green Wi-Fi Disconnected
Step 2
Download the Signal Supervisor App, register ID and
booster.
Connect the Power Supply and the whip antenna to the
Booster
Step 1
Register an ID first and log in.
Add the booster to the device list.

Download NetWork Cell Info Lite in the Google store and open it.
It can be seen from the example picture that the frequency band is band 13.
(According to the form before, you need to pay attention to Gauge LTE700)
Then click MAP. You can see your phone connecting to a tower, and you can try
aiming your outdoor antenna at it. But sometimes this is not accurate. You could also
move to Step 3.2 to find the tower
Note: Please take screenshots at this stage.
03
Step 3
Find the cell tower & Determine the outdoor antenna’s position
3.1 Find the band you are using
For Android

04
(1)Dial *3001#12345#*
(2)Follow the instructions, take the screenshots as required.
(1) Enter cellmapper.net
(2) Choose your own carrier and band here.
3.2 Find the cell tower
For ios
AT&T AT&T

05
(3) Then enter the coordinate of where you are trying to install the signal booster, and press
Enter key.
(In fact when you open Cellmapper, the map on the right will automatically locate your area
if you've given the site permission to access your location. If you found tower sites not even
displayed on the map, it might because the app intercepts the locations for security
reasons.)
(4) After the map jumps to the location, you can scroll the mouse pulley and zoom it out,
then you will see the tower near the location. It would be better to take a screenshot of this
page to guide the following installing steps. Should you have any questions, please contact
our tech support.
Note: If you need help finding the tower, please contact our tech support and provide your
carrier, band and screenshots taken in the last steps.

06
Step 4
Connect the outdoor antenna with the booster
3.3 Determine the outdoor antenna’ s position
The outdoor antenna is usually placed at one of the 4 ends of the roof.
Please choose the position according to the tower’ s location. Make sure there are no barriers
between the antenna and the tower.
Note：At this stage, don’ t connect the indoor antenna to the booster.
SMA-Male to SMA-Female
Through-Window Cable
(No drilled hole)
Signal BoosterOutdoor Cable Outdoor Cable to BoosterOutside Antenna
32.8ft NM-SMAM 16.4ft SMAF-NM

Step 5
Adjust and fix the Outdoor Antenna
Step 6
Connect the indoor antenna with the booster
Step 7
Adjust the indoor antenna
Have your outdoor antenna pointed to the cell tower
you found before and observe the reading on the
app. Adjust the outdoor antenna accordingly.
Notes:
(1) The output power should be the higher the better.
(2) The full output power for 10k Smartlink is 12dBm.
And the full gain is 65dB.
Have your indoor antenna pointed to the area you would
like to cover with signal.
Notes:
(1)It would be best if you could make the two antennas face
opposite directions.
(2)Make sure that the gain reaches about 60dB. If not, please
adjust the direction of the indoor antenna/increase the vertical
and horizontal distance between the two antennas/add some
barriers.
07
Indoor Antennna NF
Indoor Cable
30ft NM-NM
30ft
Panel antenna
30ft

08
Step 8
Signal quality test
You could do the following:
(1)First make sure the signal gauge value is unchanged from that during
the outdoor antenna installation.
(2)Do speed tests with the booster on and off, and make a comparison.
(3)Check if the number of signal bars increases.
(4)Make a phone call or send messages and check if the voice and
streaming are better.
Step 9
Fix the Inside Antenna and the Booster
Fix the booster with the provided expansion bolt and hook.
Fix the indoor antenna with the provided expansion bolt and hook.

09
OVERLOAD
DL GAIN OUTPUT POWER REASON SOLUTIONLED LIGHT PATTERN
<60dB >=10dBm
Outdoor signal is
too strong
<60dB
<60dB
<60dB
>=10dBm
>=10dBm
>=10dBm
LTE700
CELL800
PCS1900
AWS2100
4 Regular Problems and 1 normal status
Iftheboosterisworkingnormally,nofurtheradjustmentisrequired
Have your outdoor antenna
pointed slightly away from the
cell tower
Alarm light quick
blinking green or red
ISO light blinking
green or red
Alarm light and
ISO light solid
green
LOOP BACK
DL GAIN OUTPUT POWER REASON SOLUTIONLED LIGHT PATTERN
<60dB <10dBm
<10dBm
<10dBm
<10 dBm
<60dB
<60dB
<60dB
LTE700
CELL800
PCS1900
AWS2100
1、Increase vertical and
horizontal distance.
2、Make the indoor and
outdoor antennas face
opposite directions.
3、Add barriers(e.g. walls)
Please try these solutions until
the gain reaches or is over
60dB.
Inadequate
separation of the
indoor and outdoor
antennas
POOR SIGNAL
DL GAIN OUTPUT POWER REASON SOLUTIONLED LIGHT PATTERN
>=60dB
>=60dB
>=60dB
>=60dB
--/NEGATIVE
--/NEGATIVE
--/NEGATIVE
--/NEGATIVE
LTE700
CELL800
PCS1900
AWS2100
1、Try adjusting the outdoor
antenna to the best direction
2、Try adjusting the outdoor
antenna to another cell tower
3、Try increasing the height of
the outdoor antenna and make
sure there are no barriers
between the tower and the
outdoor antenna
Please try these solutions until
the output power reaches or is
over -5dBm.
Input signal is too weak

Note:
Some customers have some misunderstandings about boosters, and we would like to clarify
it here:
If you can't even get a stable 1 bar outside the house or on the roof, then we suggest you
return it as it won't work in areas with very weak signal, the same is true of all boosters on the
market.
Technical Specifications
Alarm light and ISO
light solid green
Alarm light and ISO
light solid green
NORMAL
DL GAIN OUTPUT POWER REASON SOLUTIONLED LIGHT PATTERN
>=60dB
>=60dB
>=60dB
>=60dB
>=-5dBm
>=-5dBm
>=-5dBm
>=-5dBm
LTE700
CELL800
PCS1900
AWS2100
Normal but No Boosted Signal
DL GAIN OUTPUT POWER REASON SOLUTIONLED LIGHT PATTERN
>=60dB
>=60dB
>=60dB
>=60dB
>=-5dBm
>=-5dBm
>=-5dBm
>=-5dBm
LTE700
CELL800
PCS1900
AWS2100
Check the band you are using
again. If it stays at band66,get
into the 'Detail'/ 'Setting' of
gagues on Signal Supervisor
and switch off RF switch of
AWS2100, then adjust the
outdoor antenna again. It
would be better if there are two
persons and one can stay near
the indoor antenna to check if
the signal is boosted.
1、The band is not
supported
2、The Signal is from
Other Carriers
10
Working Bands
UL Frequency Range
DL Frequency Range
Maximum Gain
Maximum Output Power
I/O Port
Weight
Dimensions
MGC(Step Attenuation) >25 dB /1 dB Step
> 4.0 lb / 1.8 kg
4.7in x 7.8in x1.4in /
120mm x 198mm x 34mm
8.6in x 6.5in x 2in /
218mm x 165mm x 50mm
> 5.0 lb / 2.2 kg
Impedance
Environment Condition
Power Supply Input AC 100~240V, 50/60Hz, Output DC 12 V/3 A
50 ohm
IP40
728-746 / 746-757 / 869-894 / 1930-1995 / 2110-2155
Band 12/17/Band 13/Band 5/Band 25/2/Band 4
698-716 / 776-787 / 824-849 / 1850-1915 / 1710-1755
60 dB
UL 24 dBm, DL 10 dBm
N-Female & SMA-Female
65 dB 72 dB
UL 24 dBm, DL 12 dBm
4K Smart Link
Model No. 10K Smart Link 15K Smart Link

Download Signal Supervisor or enter our website.
a. You can download the specific user manual.
b. You can reach our technical support for help.
For more information
www.hiboost.com.
11

3150 Premier Drive,Suite 130,
Irving, TX 75063
[phone]
ser[email protected]
www.hiboost.com