HIK VISION UD19294B User manual

Face Recognion Terminal
Quick Start Guide
UD19294B
© 2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
This Manual is the property of Hangzhou Hikvision Digital Technology Co., Ltd. or its affiliates
(hereinaer referred to as “Hikvision”), and it cannot be reproduced, changed, translated, or
distributed, parally or wholly, by any means, without the prior wrien permission of Hikvision.
Unless otherwise expressly stated herein, Hikvision does not make any warranes, guarantees or
representaons, express or implied, regarding to the Manual, any informaon contained herein.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and
all other informaon hereinaer are for descripon and explanaon only. The informaon contained
in the Manual is subject to change, without noce, due to firmware updates or other reasons. Please
find the latest version of this Manual at the Hikvision website (hps://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in supporng the
Product.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properes of Hikvision in various
jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
LEGAL DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH
ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION,
OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON
BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN
CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS,
AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOP-
MENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS
ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
Data Protecon
During the use of device, personal data will be collected, stored and processed. To protect data, the
development of Hikvision devices incorporates privacy by design principles. For example, for device
with facial recognion features, biometrics data is stored in your device with encrypon method; for
fingerprint device, only fingerprint template will be saved, which is impossible to reconstruct a
fingerprint image.
As data controller, you are advised to collect, store, process and transfer data in accordance with the
applicable data protecon laws and regulaons, including without limitaon, conducng security
controls to safeguard personal data, such as, implemenng reasonable administrave and physical
security controls, conduct periodic reviews and assessments of the effecveness of your security
controls.
Scan the QR code to get the user manual for detailed informaon.
Note that mobile data charges may apply if Wi-Fi is unavailable.
Use only power supplies listed in the user instrucons:
Model Manufacturer Standard
C2000IC12.0-24P-DE
C2000IC12.0-24P-GB
MOSO Power Supply Technology Co., Ltd. CEE
MOSO Power Supply Technology Co., Ltd. BS
KPL-040F-VI Channel Well Technology Co., Ltd. CEE
The figures here are for reference only.
1Appearance 2Installation
3.1 Device Wiring (Normal)
126.6 mm
70.0 mm
44.0 mm
366.6 mm
122.1 mm
35.0 mm
Thermographic Module
White Light
IR LightIR Light
USB
Interface
Touch Screen
Camera
1
2
Lower Cover
Base
Screw 3
Turnstile
Upper Cover 4
Screws for
Elevation
Adjustment
Direct SunlightBacklight
Direct Sunlight
through Window
Indirect Sunlight
through Window
Close to Light
Installaon Environment:
The device should be at least 2 meters away
from the light, and at least 3 meters away
from the window.
Make sure the environment illuminaon is
more than 100 Lux.
Indoor and windless environment use only.
Moutning with Bracket
Steps:
15 mm (Suggested)
Width of Reinforcing Board＞125 mm
25 mm (Suggested)
The distance bwteen the turnstile and the board edge should be no longer than 10 mm
67 mm
67 mm
80 mm
45°
Use 4 screws (M3 or M4),
Secured by flange nuts
Press 8 rivet water-proof
nut
Model: BS-M6-1
4- 12 mm Soldering Hole
Solder the four holes,
polish the outer surface,
and implement with wire
drawing.
Inner Surface
of Turnsitle Reinforcing Board
Before you start:
1. Use 4 screws (M3 or M4), secured by flange
nuts, to install the reinforcing board on the inner
surface of the turnsle.
The distance between the turnsle and the edge
should be no longer than 10 mm.
2. Drill holes on the turnsle’s inner surface
according to the figure displayed below. And
install water-proof nut.
Solder aer pressing rivets to avoid water from
entering.
1Rotate to open the lower cover.
2Route the cables through the cable hole on the turnsle.
Align the holes on the base with those on the turnsle and
place the device with bracket on the tunsle.
Use 4 screws to secure the bracket and the turnsle.
3
4
Cover the lower cover on the base and rotate to secure.
Loosen the screws inside and adjust the device elevaon.
Aer adjustment, secure the screws and install the upper
cover.
The default elevaon angle is 15°. The adjustable elevaon
angle is from 0° to 15°.
BTN
Network Interface
(NC)
(COM)
(NO)
Door Contact
When connecng door magnec sensor and exit buon,
the device and the RS-485 card reader should use the common
ground connecon.
The Wiegand terminal here is a Wiegand input terminal. You
should set the face recognion terminal’s Wiegand direcon to
“Input”. If you should connect to an access controller, you should
set the Wiegand direcon to “Output”. For details, see the user
manual.
The suggested external power supply for door lock is 12 V, 1 A.
The suggested external power supply for Wiegand card reader
is 12 V, 1A.
Do not wire the device to the electric supply directly.

Regulatory Information
This product and - if applicable - the supplied accessories too are
marked with "CE" and comply therefore with the applicable
harmonized European standards listed under the RE Direcve
2014/53/EU, the EMC Direcve 2014/30/EU, the RoHS Direcve
2011/65/EU.
2012/19/EU (WEEE direcve): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the European
Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collecon points. For more informaon
see: www.recyclethis.info
2006/66/EC (baery direcve): This product contains a baery that
cannot be disposed of as unsorted municipal waste in the European
Union. See the product documentaon for specific baery
informaon. The baery is marked with this symbol, which may
include leering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the baery to your supplier or to a
designated collecon point. For more informaon see: www.recycle-
this.info
FCC Conditions
This device complies with part 15 of the FCC Rules. Operaon is subject to the
following two condions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operaon.
FCC Information
Please take aenon that changes or modificaon not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protecon against harmful interference in a residenal
installaon. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instrucons, may cause harmful
interference to radio communicaons. However, there is no guarantee that interference
will not occur in a parcular installaon. If this equipment does cause harmful
interference to radio or television recepon, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separaon between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This equipment should be installed and operated with a minimum distance 20cm
between the radiator and your body.
Safety Instruction
These instrucons are intended to ensure that user can use the product correctly to
avoid danger or property loss.
The precauon measure is divided into Warnings and Cauons:
Warnings: Neglecng any of the warnings may cause serious injury or death.
Cauons: Neglecng any of the cauons may cause injury or equipment damage.
Warnings
All the electronic operaon should be strictly compliance with the electrical safety
regulaons, fire prevenon regulaons and other related regulaons in your local
region.
Please use the power adapter, which is provided by normal company. The power
consumpon cannot be less than the required value.
Do not connect several devices to one power adapter as adapter overload may cause
over-heat or fire hazard.
Please make sure that the power has been disconnected before you wire, install or
dismantle the device.
When the product is installed on wall or ceiling, the device shall be firmly fixed.
If smoke, odors or noise rise from the device, turn off the power at once and unplug
the power cable, and then please contact the service center.
If the product does not work properly, please contact your dealer or the nearest
service center. Never aempt to disassemble the device yourself. (We shall not assume
any responsibility for problems caused by unauthorized repair or maintenance.)
Cauons
Do not drop the device or subject it to physical shock, and do not expose it to high
electromagnesm radiaon. Avoid the equipment installaon on vibraons surface or
places subject to shock (ignorance can cause equipment damage).
Do not place the device in extremely hot (refer to the specificaon of the device for
the detailed operang temperature), cold, dusty or damp locaons, and do not expose
it to high electromagnec radiaon.
The device cover for indoor use shall be kept from rain and moisture.
Exposing the equipment to direct sun light, low venlaon or heat source such as
heater or radiator is forbidden (ignorance can cause fire danger).
Do not aim the device at the sun or extra bright places. A blooming or smear may
occur otherwise (which is not a malfuncon however), and affecng the endurance of
sensor at the same me.
Please use the provided glove when open up the device cover, avoid direct contact
with the device cover, because the acidic sweat of the fingers may erode the surface
coang of the device cover.
Please use a so and dry cloth when clean inside and outside surfaces of the device
cover, do not use alkaline detergents.
Please keep all wrappers aer unpack them for future use. In case of any failure
occurred, you need to return the device to the factory with the original wrapper.
Transportaon without the original wrapper may result in damage on the device and
lead to addional costs.
Improper use or replacement of the baery may result in hazard of explosion.
Replace with the same or equivalent type only. Dispose of used baeries according to
the instrucons provided by the baery manufacturer.
Biometric recognion products are not 100% applicable to an-spoofing environ-
ments. If you require a higher security level, use mulple authencaon modes.
Indoor use. If installing the device indoors, the device should be at least 2 meters
away from the light, and at least 3 meters away from the window or the door.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited
Power Source with 100~240 VAC or 12 VDC according to the IEC60950-1 standard.
Please refer to technical specificaons for detailed informaon.
Add Face Picture
6
Activation
4
Tips When Collecting/
Comparing Face Picture
Expression
Posture
Size
Make sure your face is in the middle of the collecng window.
Correct Tilt RaiseSide Bow
Correct Too Close Too Far
Keep your expression naturally when collecng or comparing face pictures, just like the
expression in the picture on the right.
In order to get a good quality and accurate face picture, posion your face looking at
the camera when collecng or comparing face pictures.
Do not wear hat, sunglasses, or other accessories that can
affect the facial recognion funcon.
Do not make your hair cover your eyes, ears, etc. and
heavy makeup is not allowed.
Positions When Collecting/
Comparing Face Picture
(Recommended Distance: 0.5m)
0.5m
Too High
Too Low
Too Close Too Far
1.2m
0.5m 0.5m
Recommended Height:
1.43m to 1.90m
Device Wiring (With Secure Door Control Unit)
Power on and wire the network cable aer installaon. You should
acvate the device before the first login.
If the device is not acvated yet, it will enter the Acvate Device page aer powering on.
Steps:
1. Create a password and confirm the password.
2. Tap Acvate to acvate the device.
For other acvaon methods, see the device user manual.
The secure door control unit
should connect to an external power
supply separately. The suggested
external power supply is 12 V, 0.5 A.
STRONG PASSWORD RECOMMENDED–
We highly recommend you create a strong password of your
own choosing (using a minimum of 8 characters, including
upper case leers, lower case leers, numbers, and special
characters) in order to increase the security of your product.
And we recommend you reset your password regularly,
especially in the high security system, reseng the password
monthly or weekly can beer protect your product.
Secure Door
Control Unit
Wiring Terminal
Exit Buon
Power Input
SENSOR
BUTTON
B1
B2
B3
B4
Green/Brown
Black
Green/Black
Black
Lock Output
NC
C1
C2
C3
COM
NC
White/Purple
White/Black
White/Red
Red
Black Door Contact
Exit Buon
NO
Power
Electric
Dropbolt
Electric
Strike
Sensor Input
NO
Face Recognition Terminal Secure Door Control Unit
3.2
Temperature Measurement Settings
5
1 Hold the screen surface and verify the identy to enter the main page.
2. Tap “Temperature” to enter the Temperature Sengs page. Configure the parameters.
Enable Temperature Detecon:
When enabling the funcon, the device will authencate the permissions and at the same me take the tempearture.
When disabling the device, the device will authencate the permissions only.
Over-Temperature Alarm Threshold:
Edit the threshold according to actual situaon. If the detected temperature is higher than the configured one, an
alarm will be triggered. By default, the value is 37.3°。
Door Not Open When Detecng Abnormal Termperature:
When Enabling the funcon, the door will not open when the detected temperature is higher than the configured
temperature threshold. By default, the temperature is enabled.
Temperature Measurement Only:
When enabling the funcon, the device will not authencate the permissions, but only take the temperature. When
disabling the funcon, the device will authencate the permsissions and at the same me take the temperature.
Measurement Area Calibraon/Measurement Area Sengs
Configure the temperature measurement area and the correcon parameters.
Black Body Sengs:
When enabling the funcon, you can configure the black body’s parameters, including the distance, temperature, and
emissivity.
1 Hold the screen surface and verify the identy to enter the main page.
2. Enter the User Management page, tap + to enter the Add User page.
3. Set the user parameters according to actual needs.
3. Tap Face and collect the face informaon according to the instrucons.
You can view the captured picture at the upper right corner of the page.
Make sure the face picture is in good quality and size.
For details about the ps and posions when collecng or comparing the
face picture, see the contents on the right.
5. Tap to save the sengs.
Go back to the inial page to start authencaon.
For other authencaon methods, see the device user manual.
Use other authencaon methods if the device is affected by the light or
other items.
Biometric recognion products are not 100% applicable to an-spoofing
environments. If you require a higher security level, use mulple authenca-
on modes.