Hioki 3910-20 User manual

Operation Guide
For...は専用機種。複数の場合は「/」で区切る。
不要の場合はとる。
3910-20, 3911-20, 3912-20
COMMUNICATION BASE
形名を入力。 複数の場合は「/」で区切る。
COMMUNICATION UTILITY
品名を入力。

Contents
Software Installation 3
Measurement Preparations 4
Setting Measurement Conditions 5
To set 3631-20 to 3635-2X, 3641 settings 6
To set 3636-20 settings 7
To set 3637-20 settings 8
To set 3638-20 settings 9
To set 3639-20 settings 10
To set 3640-20 settings 11
To set 3645-20 settings 12
Loading Measurement Data 13
Saving Measurement Data 14
Graph Operation 15
List of Functions 22
Troubleshooting 23
Installation-Related Problems 23
Communication-Related Problems 25

1
_____________________________________________________________________
______________________________________________________________
The latest version of COMMUNICATION UTILITY is now
available at our web site for downloading. Visit our site at:
http://www.hioki.co.jp/
NOTE
This operation guide is to introduce the user to main operations
of 3910-20, 3911-20, 3912-20 COMMUNICATION BASE
application software COMMUNICATION UTILITY.
For details, refer to 3910-20, 3911-20, 3912-20 instruction
manual and HELP in application software.
Hereinafter, when the term "COMMUNICATION BASE" is
used, the description is commonly applicable to the 3910-20,
3911-20, and 3912-20.
This operation guide is divided into six sections.
・Software installation
・Setting measurement conditions
・Loading measurement data
・Saving measurement data
・Graph operation
・List of functions
Notation
Unless otherwise specified, "Windows" represents Windows 98, Me,
2000, XP, or Vista.
Dialog box represents a Windows dialog box.
Menus, commands, dialogs, buttons in a dialog, and other names on
the screen and the keys are indicated in brackets.
Mouse Operation
Click : Press and quickly release the left button of the mouse.
Right-click : Press and quickly release the right button of the mouse.
Double click : Quickly click the left button of the mouse twice.
Drag : While holding down the left button of the mouse, move
the mouse and then release the left button to deposit
the chosen item in the desired position.
Activate : Click on a window on the screen to activate that
window.

2
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A USB is not necessary when the PC is used in conjunction
with the 3910-20 or 3911-20.
A COM port is not necessary when the PC is used in
conjunction with the 3912-20.
NOTE
Operating environment
Computer with Pentium 90 MHz CPU or higher
Microsoft Windows98/Me/2000/XP/Vista (32 bit version)
At least 32 MB of main memory
A display with 800 X600 dot resolution
At least 256 colors
At least 4 MB of empty space on the hard disk
USB1.1 or higher is necessary, COM port
Recommended environment
Computer with Pentium 200 MHz CPU or higher
Microsoft Windows2000/XP/Vista (32 bit version)
At least 32 MB of main memory
A display with 800 X600 dot resolution
At least 65536 colors
At least 4 MB of empty space on the hard disk
USB1.1 or higher is necessary, COM port
Registered trademarks
Windows, Visual Basic and Word are registered trademarks of
Microsoft Corporation.
Pentium is registered trademark of Intel Corporation.

3
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Software Installation
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Software Installation
Packaged application software must be installed in personal
computer to use COMMUNICATION BASE and logger series.
How to install
(1) Before installing, close all running applications on your
personal computer.
(2) Execute "X: \ ENGLISH\SETUP.EXE" from attached CD-R
to COMMUNICATION BASE to install. After executing
SETUP.EXE, follow instructions on the screen to complete
installation.
(X: is CD-ROM drive)
(3) After installation, go to [Start] from the Windows menu to
start [COMMUNICATION UTILITY].
How to uninstall
Go to [Add and delete application software] from control
paneltodelete[
COMMUNICATION UTILITY].
When upgrading version, delete older application software
before installation.

4
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Measurement Preparations
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Measurement Preparations
Before using the COMMUNICATION BASE, select its
connection port. To select a connection port, first move the
mouse pointer to [Communications] in the toolbar, and then to
[Select Communication Port].
USB and COM1 through COM6 will be displayed in the
submenu. Click on the appropriate port for your
COMMUNICATION BASE. When the 3910-20 or 3911-20 is
used, select the port number to which the 3910-20 or 3911-20
is connected from among COM1 through COM6. When the
3912-20 is used, select USB.

5
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Setting Measurement Conditions
______________________________________________________________
"Settings for COMMUNICATION BASE" allow common settings
such as current time, interval, recording method and start
control in all series.
Connect COMMUNICATION BASE and logger to set settings.
"Settings for each series" are available only when personal
computer, COMMUNICATION BASE and logger are connected.
Do not disconnect the USB cable during communication with
the COMMUNICATION BASE.
NOTE
Setting Measurement Conditions
How to set measurement conditions with COMMUNICATION
UTILITY.
Go to Windows [Start] menu and start up [COMMUNICATION
UTILITY].
Select [Communications]-[
Set Measurement Conditions]on
the menu bar.
After measurement conditions are set, select [Send] to send
measurement conditions.

6
_____________________________________________________________________
Setting Measurement Conditions
______________________________________________________________
Settings for 3631-20 to 3635-2X and 3641 allow comment
setting in addition to common settings such as current time,
interval, recording method and start control.
NOTE
To set 3631-20 to 3635-2X, 3641 settings
Settings for 3631-20 to 3635-2X, 3641 are available only when
personal computer, COMMUNICATION BASE and logger are
connected.
Send is disabled when logger is recording, waiting for recording
or at sleep.

7
_____________________________________________________________________
Setting Measurement Conditions
______________________________________________________________
Settings for 3636-20 allow comment setting in addition to
common settings such as current time, interval, recording
method and start control.
Also as unique settings, settings for recording mode,
measurement channel, range and alarm are available.
Once alarm's upper and lower limit values are set, alarm signal
is output when the value exceeds either upper or lower limit.
NOTE
To set 3636-20 settings
Settings for 3636-20 are available only when personal computer,
COMMUNICATION BASE and logger are connected. Send is
disabled when logger is recording, waiting for recording or at
sleep.

8
_____________________________________________________________________
Setting Measurement Conditions
______________________________________________________________
Settings for 3637-20 allow comment setting in addition to
common settings such as current time, interval, recording
method and start control.
Also as unique settings, settings for recording mode are
available.
NOTE
To set 3637-20 settings
Settings for 3637-20 are available only when personal computer,
COMMUNICATION BASE and logger are connected. Send is
disabled when logger is recording, waiting for recording or at
sleep.

9
_____________________________________________________________________
Setting Measurement Conditions
______________________________________________________________
Settings for 3638-20 allow comment setting in addition to
common settings such as current time, interval, recording
method and start control.
Also as unique settings, settings for recording mode,
measurement interval, measurement channel, range and alarm
are available.
Only channel 1 can be selected if the measurement interval is
set to 0.2 s.
Once alarm's upper and lower limit values are set, alarm signal
is output when the value exceeds either upper or lower limit.
NOTE
To set 3638-20 settings
Settings for 3638-20 are available only when personal computer,
COMMUNICATION BASE and logger are connected. Send is
disabled when logger is recording, waiting for recording or at
sleep.

10
_____________________________________________________________________
Setting Measurement Conditions
______________________________________________________________
Settings for 3639-20 allow comment setting in addition to
common settings such as current time, interval, recording
method and start control.
Also as unique settings, settings for filter and alarm are
available.
NOTE
To set 3639-20 settings
Settings for 3639-20 are available only when personal computer,
COMMUNICATION BASE and logger are connected. Send is
disabled when logger is recording, waiting for recording or at
sleep.

11
_____________________________________________________________________
Setting Measurement Conditions
______________________________________________________________
Settings for 3640-20 allow comment setting in addition to
common settings such as current time, interval, recording
method and start control.
Also as unique settings, settings for range are available.
NOTE
To set 3640-20 settings
Settings for 3640-20 are available only when personal computer,
COMMUNICATION BASE and logger are connected. Send is
disabled when logger is recording, waiting for recording or at
sleep.

12
_____________________________________________________________________
Setting Measurement Conditions
______________________________________________________________
Settings for 3645-20 allow comment setting in addition to
common settings such as current time, interval, recording
method and start control.
Also as unique settings, settings for the preheating time, range
are available.
Set the preheating time to be less than the recording interval. If it
is set greater than the recording interval, an error will occur when
[Send] is selected.
NOTE
To set 3645-20 settings
Settings for 3645-20 are available only when personal computer,
COMMUNICATION BASE and logger are connected. Send is
disabled when logger is recording, waiting for recording or at
sleep.

13
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Loading Measurement Data
______________________________________________________________
When error occurs in 3911-20, press SEND button or RECEIVE
button on 3911-20 to reset. To recover from an error, press one
of the buttons on the COMMUNICATION BASE.
Logger returns to normal status. Open interval setting display
again ("INTVL" displayed) and restart communication.
NOTE
Loading Measurement Data
Go to [Communications] and select [Load Data from
COMMUNICATION BASE]or[
Load Data from Logger]. After
selecting the destination for saving data, select [Start loading].
Choose [Load Data from Logger] when personal computer,
COMMUNICATION BASE and logger are connected. Loading
is disabled when logger is recording, waiting for recording or at
sleep.
After loading measurement data is complete, measurement data
is displayed.
When data is saved, go to [File]-[
Open] to select and open
the data file to be opened.

14
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Saving Measurement Data
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Data saved in text format(.csv) cannot be opened with
COMMUNICATION UTILITY.
NOTE
Saving Measurement Data
(1) Select [File]-[Save].
Save Selected Channels window appears.
(2) Select channels to be saved and saving file format.
Select [OK] to proceed with selecting file names and
destination for saving.
(3) Select [Save] to execute saving.

15
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Graph Operation
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Scrolling measurement data
Horizontal axis
scroll bar
Horizontal axis
slider button
Vertical axis slider button
Vertical axis scroll bar
Graph Operation
Click horizontal axis slider button or drag horizontal scroll bar
to move time axis.
Click vertical axis slider button or drag vertical axis scroll bar
to move vertical axis.

16
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Graph Operation
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Measuring with A/B cursors
Cursor control button Cursor A/B scroll bars
Time at cursor A/B position
Displays time and date at
cursor A/B position
Cursor value
Displays data at cursor A
and cursor B position.
Select with a check to calculate
maximum, minimum, average
value between cursor A/B.
Click cursor control button to move cursor A and cursor B
sideways.
Drag cursor A/B scroll bars to move cursors.