HTC VIVE Cosmos Elite User manual

VIVE Cosmos Elite User guide

Contents
System requirements
What's inside the box? 5
What are the system requirements? 5
Headset and headphones
Headset 7
Headphones 27
Common solutions 39
Converter
About the converter for VIVE Cosmos Elite 41
Connecting the headset to your computer via the converter 41
Restarting the converter for VIVE Cosmos Elite 42
Can I use a laptop with VIVE Cosmos Elite? 43
My computer monitor and headset are turned on but why can't I see anything? 43
Base stations
About the VIVE base stations 44
Installing the base stations 45
Tips for setting up the base stations 47
Using the mounting kit 48
Updating base station firmware via cable connection 49
Updating base station firmware via Bluetooth 49
What does the status light on the base stations mean? 50
What should I do if any of the base stations is not detected? 50
Can I use the older version of the base stations together with SteamVR Base Station 2.0? 50
Which VIVE hardware is compatible with my base stations? 51
Are the base stations covered by warranty if accidentally damaged? 51
Controllers
About the VIVE controllers 52
Charging the controllers 53
Turning the controllers on or off 53
Pairing the controllers with the headset 53
Attaching the lanyards to the controllers 54
Updating controller firmware 54
What does the status light on the controllers mean? 55
What should I do if any of the controllers is not tracked? 55
How do I know which of the controllers is not being tracked? 55
What can I do if the controller's trackpad is oversensitive? 56
What should I do if my controller won't turn on? 56
The controller automatically turns off. What should I do? 56
My controller won't turn on after I accidentally unplugged it during firmware update. What should I do? 57
2 Contents

Play area
What is the play area? 58
Planning your play area 58
Choosing the play area 59
Setting up VIVE Cosmos Elite for the first time 60
Setting up a standing-only play area 60
Setting up a room-scale play area 61
Resetting the play area 61
Verifying your setup 62
After setting up, how do I turn the VIVE system on? 62
What is the recommended space for the play area? 63
Can I include space occupied by furniture for the play area? 63
Will VR apps for seated/standing-only experiences work with room-scale setup? 63
How do I resolve download errors during VIVE Setup installation? 63
I can't complete the room setup. What should I do? 63
Settings
System Dashboard 64
Changing the Chaperone settings 64
How can I capture screenshots in VR? 65
Disabling Volume limit 65
Enabling motion compensation 65
Updating the firmware 66
Troubleshooting VIVE Cosmos Elite 66
Joining the VIVE Cosmos Elite beta program 66
Seeing real surroundings 67
What do the error codes and messages mean? What can I do? 67
Trademarks and copyrights
Index
3 Contents

About this guide
We use the following symbols to indicate useful and important information:
This is a note. It provides detailed information for setup, common questions, and what to do in
specific situations.
This is a tip. It will give you an alternative way to do a particular step or procedure that you may
find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This is a warning. Take note to avoid potential problems or prevent damage to your hardware.
Information contained in this guide may have changed. For the most up-to-date information,
including the latest version of this guide, go to VIVE Support.
Before using the product, carefully review VIVE safety information and follow all product safety
and operating instructions on https://www.vive.com/legal/.
4 About this guide

System requirements
What's inside the box?
Your VIVE Cosmos Elite comes with the following items, which you'll use to experience immersive
VR environments:
Main
component
Accessories
VIVE Cosmos
Elite
§Headset cable (attached)
§Audio cable (attached)
§Top strap (attached)
§Face cushion frame with cushions (attached)
§Cleaning cloth
§On-ear headphones (attached)
To use your own headphones with VIVE Cosmos Elite, you'll need the replacement kit for
headphones. For details on how to order the kit, contact customer care.
Converter §Power adapter
§DisplayPort™cable
§USB 3.0 cable
§Mini DisplayPort to DisplayPort adapter
VIVE™
controllers
(x2)
§Power adapters (x2)
§Lanyards (attached, x2)
§Micro-USB cables (x2)
Base stations
(x2)
§Power adapters (x2)
§Mounting kit (2 mounts, 4 screws, and 4 wall anchors)
What are the system requirements?
To use VIVE Cosmos Elite, your computer must meet the following system requirements.
Component Minimum system requirements Recommended system
requirements
Processor Intel®Core™i5-4590/AMD FX™
8350 equivalent or better
Intel Core i5-4590/AMD FX 8350
equivalent or better
5 System requirements

Component Minimum system requirements Recommended system
requirements
GPU NVIDIA®GeForce®GTX 970 4GB,
AMD Radeon™R9 290 4GB
equivalent or better VR Ready
graphics card.
Refer to AMD or NVIDIA's VR Ready
website for a list of VR Ready
graphics cards.
NVIDIA GeForce GTX 1070/Quadro
P5000 equivalent or better, AMD
Radeon Vega 56 equivalent or better
VR Ready graphics card.
Refer to AMD or NVIDIA's VR Ready
website for a list of VR Ready graphics
cards.
Memory 4 GB RAM or more 8 GB RAM or more
Video output DisplayPort 1.2 or newer DisplayPort 1.2 or newer
USB port 1x USB 3.0 or newer 1x USB 3.0 or newer
Operating
system
Windows®10 Windows 10
6 System requirements

Headset and headphones
Headset
About the VIVE Cosmos Elite headset
The headset is your window to the VR environment.
The cameras on the headset are sensitive. Do not cover or scratch the cameras. These
cameras are used for inside-out tracking and to view real surroundings when the headset is
using a supported front cover. By default, VIVE Cosmos Elite does not use these cameras and
needs base stations for tracking.
Front and side views
1. Dual cameras
2. Front cover
3. Tracking sensor
4. Headset band
5. Top strap
6. Headset cable
7. Headset cable strip
7 Headset and headphones

8. On-ear headphone
9. Side cameras
10. Status light
11. Headset button
Back and bottom views
1. Adjustment dial
2. Side cushion
3. Front pad
4. Mic
5. Visor
6. Nose rest
7. Interpupillary distance (IPD) knob
8. Face cushion frame
9. Face cushion
10. Back pad
11. Headset band
Inner view (face cushion frame removed)
1. Front cover lock button
2. Headset cable
3. Audio cable
4. USB Type-C cable slot
5. Lenses
8 Headset and headphones

Putting on the VIVE Cosmos Elite headset
Before wearing the headset for the first time, make sure to:
§Peel off the protective film on the lenses.
§Fully loosen the band and peel off the protective film starting from the left side of the band.
1. Detach the velcro fastener on the top strap, and then loosen the band by turning the
adjustment dial counter-clockwise.
2. While holding the visor with one hand, pull up the band.
9 Headset and headphones

3. Hold the visor to your eyes. Adjust the position of the visor until you see a clear image
inside the headset.
4. Pull down the headset band around the back of your head until you hear a click. The click
indicates that the headset band has locked into place.
When you pull down the band, make sure the headset cable is not caught in between the band
and your head. Let the headset cable run straight down your back.
10 Headset and headphones

5. Turn the adjustment dial clockwise until the headset fits snugly.
Make sure the visor faces straight ahead. If the band sits too low or high on the back of
your head, the visor will be tilted. It will also be difficult to position the on-ear headphones
properly on your ears. If there's light leakage around the areas of your nose or cheeks,
adjust the position of the band.
6. Adjust the top strap until snug, and then fasten the velcro strap.
11 Headset and headphones

If there's light leakage around the areas of your nose or cheeks, readjust the strap and
reposition the band.
Can I wear my prescription glasses while using VIVE Cosmos Elite?
Most glasses fit inside the headset.
Make sure that no part of your glasses scratch the headset lenses.
Adjusting the IPD on the headset
Interpupillary distance (IPD) is the distance between the centers of your pupils. A quick way to get
an estimate is by facing a mirror and holding a millimeter ruler against your brow. Use this
measurement as a guide to adjust the distance between the lenses of the headset so that you'll
have a better viewing experience.
To increase the distance between the lenses, rotate the IPD knob clockwise. To decrease, rotate
the IPD knob counterclockwise.
As you adjust the IPD, you'll see a prompt indicating the current distance between the centers of
the lenses.
12 Headset and headphones

Flipping up the visor
Quickly take a break from VR to check your surroundings.
While wearing VIVE Cosmos Elite, hold the visor with one or both hands, and then gently flip it up.
To return it to its original position, tilt the visor down until it completely covers your eyes.
If you wear large glasses, you may need to adjust the headset to sit higher on your head when
flipping the visor up or down.
13 Headset and headphones

Connecting a USB device to VIVE Cosmos Elite
You can connect a compatible USB Type-C device to VIVE Cosmos Elite using a USB cable.
1. While holding the visor with one hand, pull up the band.
2. Detach the face cushion frame from the headset. To release the frame from its latches,
gently pull on any side of the frame starting from the bottom, and then pull one side at a
time on the top.
Avoid pulling or squeezing on the sides of the face cushion frame to prevent damaging the
frame.
14 Headset and headphones

3. Insert the cable connector of the device into the USB Type-C port on the headset.
4. Align and push the tabs on the face cushion frame into their corresponding slots on the
headset. Make sure to position the ridge of the face cushion frame below the headset,
audio, and USB cables. You'll hear a click when the face cushion frame locks in place.
5. Connect the other end of the USB cable to USB Type-C device.
15 Headset and headphones

Removing the face cushions
You can remove the face cushions for cleaning. To learn how to clean the face cushion, see
Cleaning the face cushions on page 24.
1. To remove the face cushions, gently peel starting from the bottom ends of each face
cushion until they detach from the face cushion frame.
2. To reattach, align one end of the face cushion with the marker on the bottom part of the
face cushion frame. Press down the face cushion against the outline of the frame, and then
check that the other end of the face cushion lines up with the marker on the top part of the
frame.
Make sure that the velcro and adhesive strips attach firmly.
16 Headset and headphones

Removing the front and back pads
You can remove the front and back pads from the headset band for cleaning.
To remove the front and back pads, peel starting from the ends of each pad until they detach
from the headset band.
17 Headset and headphones

Reattaching the front and back pads to the headset
Always make sure that the front and back pads are attached to the headset.
1. While holding the visor with one hand, pull up the band.
2. Starting from the middle, align the front pad tabs with their corresponding slots on the
band, and then press along the front pad. You may need to gently bend the ends of the
front pad to align the outermost tabs with the slots on the band.
Make sure to minimize the gap between the pad and the band and that all tabs are fully
locked into place.
3. Align the back pad tabs with their corresponding slots on the band, and then press along
the back pad to reattach.
18 Headset and headphones

Check that the headset cable strip is properly attached. For details, see Reattaching the
headset cable strip to the back pad on page 20.
You'll hear a click when the tabs are inserted.
Make sure to minimize the gap between the pad and the band.
19 Headset and headphones

Reattaching the headset cable strip to the back pad
The fabric strip guides the headset cable, and is inserted on the back pad.
1. Insert the back pad tabs second to the left-most corner tabs into the holes of the headset
cable strip with its flap down. Make sure that the strip is firmly attached.
12
2. Reattach the top strap to the headset band. For details, see Attaching the top strap to the
headset band on page 23.
20 Headset and headphones