Huawei Mate 10 Pro User manual

User Guide

Contents
Exciting Features
Tips 1
Smart Life 2
Camera Tips 6
More Features 8
New Device
Appearance 11
Insert the Cards 11
New Device Configuration 12
Smart Charging: Charge Your Device Faster and Safer 13
Getting Help 14
Gestures and Operation
Operate Your Phone with Your Knuckles 19
Screenshots and Screen Recording 20
Home Screen
Navigation Bar 26
Quick Switch 27
Notification and Status Bar 28
Use Shortcuts to Access Frequently Used Features 32
Screen Lock and Unlock 33
Go Back to Basics with Simple Mode 35
Home Screen Management 36
Contacts
Managing Business Cards 40
Search Contacts 42
Managing Contacts 43
Merging Third-Party App Contacts 44
Dialing
Basic Calling Functions 46
Block Nuisance Calls: Get the Peace and Quiet You Deserve 48
VoLTE 48
Message
Basic Messaging Functions 50
Camera
Basic Camera Functions 52
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Wide Aperture 56
Panorama 58
3D Panorama 59
Pro Mode 61
Beautification 65
Slow Motion Recording 66
Light Painting Mode 67
Use Time-lapse to Condense Hours into Minutes 71
Discover New Possibilities with Customized Shooting Modes 72
Gallery
Highlights 73
Photo Management 75
Phone Manager
Use One-touch Optimization 79
Manage Your Mobile Data 79
Optimize Power Consumption 80
Use Virus Scan to Keep Your Phone Safe 81
Email
Add Email Accounts 82
Manage Email Accounts 82
Manage VIP Email Contacts 83
Set Auto Response for Exchange Email 83
Calendar
Calendar: Your Event Management Center 84
Navigate the Calendar 84
Import To-Dos to Keep Your Work Organized 85
View Global Holidays 86
Clock
Use the Clock 87
Notepad
Manage Your Notes to Keep Your Records in Order 89
Utilities
Smart Remote 90
Use Recorder to Make Audio Notes 91
Phone Clone 92
Huawei ID and Multiple Users
Multiple Users 95
Device Connection
Contents
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Bluetooth 97
Near Field Communication (NFC) 99
Projection 101
Multi-screen Display 105
Connecting USB Device 107
Transfer Files Using Huawei Share 109
Security and Privacy
Fingerprint 111
Location Information Protection 113
PrivateSpace 114
Use App Lock to Lock Important Apps 116
More Security Settings 117
Backup and Restoration
Data Backup: Prevent Data Loss 119
Back Up Your Data to Internal Storage 119
Back Up Your Data to a USB Storage Device 119
Back Up Your Data to a Computer 120
Wi-Fi and Network
Wi-Fi 121
Mobile Network 124
Share Your Mobile Network with Other Devices 124
Apps and Notifications
App Twin: Log in to Two Social Media Accounts at Once 127
Sound and Display
Configure Do Not Disturb Mode 128
Configure Your Sound Settings 128
Enable Eye Comfort Mode to Prevent Eye Strain 129
Change the Display Settings 130
Storage
Storage Cleaner 132
Smart Assistance
Navigation Bar and Navigation Dock 134
Use a Leather Flip Case for Smart Protection 134
Enable or Disable Touch-disable Mode 135
System
Language and Input Method 137
Accessibility 137
Contents
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General Settings 140
System Update
Performing an Online Update 146
Contents
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Exciting Features
Tips
Use Shortcuts to Access Frequently Used Features
Touch and hold an app icon to display a menu of frequently used features for quick access. You
can also touch and hold a feature and drag it to your home screen to create a shortcut.
If you touch and hold an app icon and a shortcut is not created, the app does not support
home screen shortcuts.
Quickly access frequently used app features: Touch and hold an app icon on your home
screen, and then touch a frequently used feature to access it. Each app supports up to four
frequently used features. These are preset by the app and cannot be changed. For example, to
take a selfie, touch and hold the camera icon, and then touch Selfie in the pop-up menu.
Add shortcuts to your home screen: Touch and hold an app icon on your home screen to
bring up the menu. Touch and hold the desired feature, and then drag it to your home screen to
create a shortcut. For example, you can add a shortcut for the camera's selfie feature for quick
access to the selfie camera.
1

Transfer Files Using Huawei Share
You can use Huawei Share to quickly transfer photos, videos and other files between Huawei
devices. Huawei Share uses Bluetooth to detect nearby Huawei devices and Wi-Fi to quickly
transfer files without using mobile data.
Huawei Share uses Wi-Fi and Bluetooth to transfer data. When Huawei Share is enabled,
Wi-Fi and Bluetooth are automatically enabled.
Huawei Share
Use Huawei Share to send files: Select the file you want to share and touch Share. Select the
receiving device from the list of nearby devices to send the file.
Use Huawei Share to receive files: Swipe down from the status bar, open the shortcuts panel,
and then touch to enable Huawei Share. Touch Accept when a file transfer notification is
displayed. Received files are saved to the Huawei Share folder in Files by default.
Smart Life
Smart Remote: Control Your Home Electronics with Your Phone
Smart Remote allows you to control your household appliances using your phone. You only need
one device to easily take control of a wide variety of electronics (such as TVs, air conditioners,
set-top boxes, DVD players, cameras, projectors, and streaming boxes).
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lThe Smart Remote can be used with home electronics that have accompanying infrared
remotes. It does not work with devices that use Bluetooth or other non-infrared remote
controls.
lThe remote control will not work when you are in a video call, when there is a phone call
in the background, when there is a third-party app sending a voice message, or while the
earpiece speaker is in use.
lThere is no unified industry standard for infrared codes. This means the Smart Remote
may not be able to control some home electronics.
lTurn your phone into a universal remote control: Add your home electronics to the Smart
Remote and you won't have to worry about misplacing remotes any more. The remote control
buttons can be customized to fit your own preferences so the remote is easier to use.
lUse your phone as a remote control for your camera: Take better group photos by using
your phone as a remote control for your camera. Smart Remote helps you to get the best shot
and capture natural expressions when taking photos.
Multiple Users: Create Separate User Accounts on Your Phone
Want to lend your Phone to someone else but don't want them accessing your private files and
information? Add multiple users and user types to protect your information privacy when lending
your Phone to others. Your settings and files will not be affected. You can also log in to your
Exciting Features
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Phone with two user accounts, such as one for work and one for personal use, and quickly
switch between them with a single touch.
You can create three different types of users:
lOwner: The Phone's owner. Log in as the owner when you are using your device. As the
owner, you have access to all actions, such as adding or deleting users and guests, and giving
users permission to make calls and send text messages.
lUser: Add family members and close friends as users. Users can perform most actions but
cannot perform actions that will affect the owner, such as restoring the device to factory
settings or enabling Do not disturb mode.
lGuests: Add casual acquaintances as guests. Guests can only perform a limited number of
actions.
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Some carriers may not support this feature.
App Twin: Log in to Two Social Media Accounts at Once
Have you ever wished you could log in to two WeChat and Facebook accounts on your Phone
without the hassle of constantly switching between them? App twin lets you log in to two WeChat
and Facebook accounts at the same time, allowing you to keep your work and private life
separate.
The App twin feature only works with WeChat, QQ, LINE, Facebook, Snapchat, WhatsApp,
and Messenger. Download the latest versions of these apps before using this feature.
Open Settings. Go to Apps & notifications > App twin and enable App twin for WeChat,
QQ, LINE, Facebook, Snapchat, WhatsApp, or Messenger as required.
When App twin is enabled, two WeChat, QQ, LINE, Facebook, Snapchat, WhatsApp, or
Messenger app icons are displayed on the home screen. This means that you can log in to two
accounts at the same time. Touch and hold the twinned app icon on the home screen to quickly
disable App twin.
Exciting Features
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Camera Tips
Highlights: Turn Your Photos into a Personalized Video
Having to sort through a sea of photos to relive and share past moments can be a pain.
Highlights intelligently selects photos and videos by location to generate short video clips, so you
can easily look back on your wonderful memories. You can choose different animation effects
and background music for the videos and share them with friends and family.
lHighlights automatically creates videos based on the geographical information in your
photos. To use this feature, open Camera, go to Settings, and check that GPS tag is
enabled.
lCheck that your Phone is connected to the Internet.
lHighlights albums are created automatically when your Phone is charging, the screen is
switched off, and the battery is at least 10% charged. It may take some time for your
Phone to create the album. Your Phone will not create a Highlights album if there is an
insufficient number of photos or videos in your Gallery.
Use Portrait Mode to Capture Stunning Portraits
Want to always look your best in your selfies? Portrait mode lets you configure different
beautification settings and create an information database for custom beautification.
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If you take a selfie at night or in low light conditions, your Phone will detect the low ambient
light and automatically enable Night mode to improve the quality of selfies. This mode does
not have a switch and is automatically enabled when your device detects low ambient light.
Your device will prompt you when it enables this mode.
lPortrait mode: Enable Portrait mode to automatically apply beautification effects to everyone
in the frame.
lPerfect selfie: Enable Perfect selfie and your Phone will create a custom beauty plan for you.
The higher the beautification level, the more pronounced the effects.
3D Panorama: Capture 3D Photos in Motion
Do you ever feel let down by the feeling of flatness in your panoramas? 3D panorama gives you
a great way to liven your panoramas up. You can tilt your Phone or drag your photos to create a
3D effect.
3D panorama is a pre-installed camera mode in your Phone. You can use 3D panorama to
create moving panoramic shots of objects, people, and landscapes.
Monochrome: Explore the Beauty of Light and Shadow
The world is an amazingly colorful place. But sometimes too much color can be distracting.
Monochrome mode filters out color, helping to bring out light and shadows and give photos more
mood and atmosphere.
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Open Camera and swipe right on the screen. Touch Monochrome, and then touch to
take photos in black and white.
More Features
PrivateSpace: Keep Your Private Information Hidden
Want to keep your personal apps and data (such as photos and videos) hidden on your Phone,
secure from other users? Look no further than PrivateSpace. With PrivateSpace, you can create
an independent space on your phone to keep your private information. For example, you can
install a separate WeChat in both your MainSpace and PrivateSpace, keeping the two apps
completely independent of each other.
Wi-Fi+: Your Smart Connectivity Assistant
Wi-Fi+ intelligently connects to Wi-Fi networks to save mobile data consumption. When your
device detects a known or free Wi-Fi network, it will automatically turn on Wi-Fi and connect to
the network. Your device will also automatically select the optimal network in the area for the
best Internet connection.
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Once you have enabled Wi-Fi+, your device will:
lAutomatically select and connect to the optimal network: Automatically select and connect
to Wi-Fi networks you've previously connected to, free networks, or your mobile data network,
depending on the signal strength at your current location.
lAutomatically turn Wi-Fi on and off: Depending on the Wi-Fi networks you have connected
to previously, Wi-Fi will be automatically enabled or disabled in specific locations. This will
prevent your device from constantly searching for new networks.
lAssess the quality of available networks: Evaluate currently available network hotspots and
prevent your device from automatically connecting to networks with no Internet connection.
Clean Up Memory for Faster Performance
Does your Phone slow down over time? Do you want to clean up your system storage but are
unsure which files to delete? Memory cleanup helps you quickly clear your cache, large and
residual files, and unused app files to speed up system performance and keep your Phone in top
shape.
When your system performance slows down or remaining storage space is low, Phone Manager
will remind you to clean up. You can follow the onscreen prompts to clean up your Phone's
memory and free up storage space.
Clean: Scan for and clean up trash files and system cache to quickly free up memory and
internal storage space without affecting your Phone usage.
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Deep clean: Scan for redundant files including WeChat files, large files, videos, images, app
residual files, music files, unnecessary installation packages, unused files, and files that take up
a lot of space, and obtain cleaning suggestions based on the scan results. This helps you free
up storage space without accidentally deleting important files.
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New Device
Appearance
lTo power on your device, press and hold the power button until the screen turns on.
lTo power off your device, press and hold the power button, and then touch .
lTo force your device to restart, press and hold the power button until your device vibrates.
NFC
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Insert the Cards
lDo not insert or remove the SIM card when your device is powered on.
lEnsure that the card is correctly aligned and that the card tray is level when you insert it
into your device.
lBe careful not to scratch your device or hurt yourself when using the eject pin. Store the
eject pin out of the reach of children to prevent accidental swallowing or injury.
lDo not use cut or modified SIM or microSD cards with your device as these may not be
recognized and could damage the card tray(slot).
11

New Device Configuration
Connecting to the Internet
Connect to Wi-Fi networks effortlessly with your device.
Connecting to a Wi-Fi network
1Swipe down from the status bar to open the notification panel.
2Touch and hold to open the Wi-Fi settings screen.
3Switch on Wi-Fi. Your device will list all available Wi-Fi networks at your location.
4Select the Wi-Fi network you want to connect to. If you select an encrypted network, you will
also need to enter the Wi-Fi password.
Connecting using mobile data
Before using mobile data, ensure that you have a data plan with your carrier to avoid
incurring excessive data charges.
1Swipe down from the status bar to open the notification panel.
2Touch to enable mobile data.
When you don't need to access the Internet, disable mobile data to save battery power
and reduce data usage.
New Device
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Smart Charging: Charge Your Device Faster and Safer
Many people find ordinary charging too slow, but worry about the safely of fast-charging. Worry
no more: SmartCharge has you covered. SmartCharge establishes a direct connection between
the Phone and the charger and intelligently coordinates the charging voltage and current based
on the battery power of the Phone to provide a smarter, faster, and safer charge.
Make sure you are using the original charger and USB cable when charging your Phone.
Using a third-party charger or USB cable may cause repeated restarts, longer charges,
overheating, and in extreme cases, Phone battery damage or even explosion.
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New Device
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Getting Help
Security Features List
Huawei Phone offers a range of security measures that allow you to use your Phone with peace
of mind.
Screen lock mode and
password Set a lock screen password, lock the screen, and protect your privacy.
Fingerprint unlocking
Your fingerprint replaces the password, making your Phone more
secure, and also making a range of security operations more
convenient, from unlocking the screen to accessing Safe and locked
apps, to making secure payments.
microSD card lock
To prevent the information in your microSD card from being leaked, you
can lock that microSD card using your device. When the locked
microSD card is used for the first time on another device, it requires
password authentication to be used.Not all devices support microSD
cards.
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SIM card lock
The SIM card lock function uses a PIN code to lock the SIM card. Every
time your Phone is powered on or replaced, the system requires the
correct PIN code to unlock. This prevents any lost Phone from being
used to tamper with bank accounts or for identity theft purposes.
Malicious website
recognition
Opening the malicious website recognition function will automatically
identify any harmful sites linked in SMS messages and issue a safety
prompt, helping you avoid any unnecessary harm.
Harassment filter
Phone Manager includes a harassment filter function, allowing you to
set up a blacklist, enable smart blocking, and take other security
measures to prevent you from being targeted by telemarketers,
scammers, and other unwanted persons, letting you use your Phone
with greater peace of mind.
App lock
Activating App lock helps you encrypt the selected app, and makes it
require a password to be accessed. This prevents the unauthorized use
of your Phone's key functions by others.
Virus scanner
Phone Manager also contains a virus scanner function, able to scan
and destroy various old and new viruses and Trojans, helping to keep
your Phone secure.
PrivateSpace
PrivateSpace is a private and convenient space on your Phone, used to
save your private photos or files, and can be accessed with a fingerprint
or password different from that used by your MainSpace.
Water and Dust Resistance
Under controlled tests, the device is water and dust resistant. The resistance level complies with
IP67 as described by the international standard IEC 60529. Water and dust resistance are not
permanent, and resistance may decrease as a result of normal wear over time. Do not charge
the device while it is wet.
To prevent damage caused by liquid, do not:
lExpose the device to pressurized or high-speed water. For example, carrying the device with
you when taking a shower, swimming, sailing, or surfing.
lUse the device in environments with high temperature or humidity. For example, using the
device in saunas, spas, and bathrooms.
lExpose the device to liquids other than pure water. For example, salt water, beverages
containing alcohol or sugar, cosmetic lotions, or detergents.
lIntentionally soak the device in water or place it in other environments that may cause
damage.
lConnect the device to accessories or charge it when it is wet.
lAllow the device to be impacted against, or disassembled by anyone other than authorized
repair technicians.
New Device
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