Hughes HN9200 User manual

1038622-0001
Revision B
March 2, 2011
HN9200 Satellite Modem
Installation Guide

Copyright © 2010-2011 Hughes Network Systems, LLC
All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC.
No part of this publication may be reproduced in any form or by any means without the written
permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown, Maryland 20876.
Hughes Network Systems, LLC has made every effort to ensure the correctness and completeness of
the material in this document. Hughes Network Systems, LLC shall not be liable for errors contained
herein. The information in this document is subject to change without notice. Hughes Network Systems,
LLC makes no warranty of any kind with regard to this material, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose.
Trademarks
Hughes, Hughes Network Systems, and HughesNet are trademarks of Hughes Network Systems, LLC.
All other trademarks are the property of their respective owners.

Contents
Understanding safety alert messages.................................................................................xi
Messages concerning personal injury.....................................................................................................xi
Messages concerning property damage...................................................................................................xi
Safety symbols........................................................................................................................................xi
Chapter 1: Satellite modem overview............................................................1
Scope of this installation guide................................................................................................................2
Satellite modem specications.................................................................................................................2
Chapter 2: Preparing for installation.............................................................3
Installation summary................................................................................................................................4
Installation checklist.................................................................................................................................5
Items required for installation..................................................................................................................6
Conducting a site survey..........................................................................................................................7
Power supply information........................................................................................................................7
Computer and networking requirements..................................................................................................8
Computer requirements................................................................................................................8
Networking and Internet browser requirements...........................................................................9
Related components.................................................................................................................................9
Antenna........................................................................................................................................9
IFL cables...................................................................................................................................10
Requirements for cables, connectors, and ground blocks..............................................10
Labeling the IFL cables..................................................................................................10
Hub or similar network device...................................................................................................10
Instructions for related components...........................................................................................11
Chapter 3: Installing the satellite modem....................................................13
Prerequisites for installing the modem...................................................................................................14
Selecting the modem installation location..............................................................................................14
Ventilation and heat sources.......................................................................................................14
Modem operating position.....................................................................................................................14
Connecting the transmit and receive cables...........................................................................................15
Connecting the installer laptop to the modem........................................................................................16
Connecting the power supply.................................................................................................................17
Connecting an AC/DC power supply.........................................................................................17
Connecting and assembling a DC/DC power supply.................................................................18
Powering up the modem.........................................................................................................................19
AC/DC power supply.................................................................................................................19
DC/DC power supply.................................................................................................................19
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LEDS on power-up.................................................................................................................................19
Chapter 4: Commissioning the satellite modem.........................................21
Satellite-based commissioning...............................................................................................................22
Obtaining an IP address from the satellite modem.....................................................................22
Verifying the Ethernet connection..............................................................................................23
Uploading the sbc.cfg le to the satellite modem......................................................................24
Entering commissioning parameters..........................................................................................26
Entering the antenna location.........................................................................................27
Entering the antenna location (manual entry)................................................................28
Entering satellite parameters..........................................................................................29
Entering satellite parameters (manual entry)..................................................................31
Entering radio parameters..............................................................................................33
Receive antenna pointing – Ka-band..........................................................................................37
Receive antenna pointing – Ku-band.........................................................................................41
Transmit antenna pointing – Ku-band........................................................................................41
Registering the satellite modem.................................................................................................43
Registering in the United States or Canada....................................................................45
Registering outside the United States and Canada.........................................................47
Completing registration..................................................................................................48
Manual commissioning .........................................................................................................................50
Entering parameters—manual commissioning..........................................................................51
Manually accessing the antenna pointing screens......................................................................53
Software download—manual commissioning............................................................................53
Chapter 5: Completing the installation........................................................55
Conrming that the satellite modem’s les are up to date.....................................................................56
Connecting the satellite modem to the customer’s computer.................................................................57
Verify that the customer can browse the Internet...................................................................................57
Printing the System Information page....................................................................................................58
Creating a shortcut to the System Control Center..................................................................................58
Installation complete..............................................................................................................................59
Chapter 6: System Control Center...............................................................61
Accessing the System Control Center....................................................................................................62
System Control Center home page.........................................................................................................62
Text links....................................................................................................................................63
Common features on System Control Center screens............................................................................64
Button links................................................................................................................................65
System Status button......................................................................................................66
IPSec icon...........................................................................................................66
Links in the left panel.................................................................................................................67
Small icon on System Control Center screens (Advanced Pages).............................................67
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Contents

Status and information screens...................................................................................................68
Red ag indicator...........................................................................................................68
Features a customer may not see............................................................................................................69
System Status page.................................................................................................................................69
Reception Information page...................................................................................................................71
Examining receive status............................................................................................................72
Transmission Information page..............................................................................................................73
Examining transmit status..........................................................................................................73
System Information page........................................................................................................................74
Help page................................................................................................................................................76
System Control Center tools for troubleshooting...................................................................................77
Chapter 7: LEDs............................................................................................79
Front panel LEDs...................................................................................................................................80
LAN port LEDs......................................................................................................................................81
Using LEDs for troubleshooting............................................................................................................81
Chapter 8: Troubleshooting..........................................................................83
Important troubleshooting information..................................................................................................84
Troubleshooting reference diagram........................................................................................................84
Troubleshooting common problems.......................................................................................................85
Cannot access the Internet......................................................................................................................86
Conrming that the satellite modem is commissioned..............................................................87
Conrming the receive signal....................................................................................................88
Conrming the transmit signal...................................................................................................88
Conrming that TCP Acceleration is operational......................................................................89
Conrming that Web Acceleration is operational......................................................................90
Conrming NOC connectivity...................................................................................................91
Conrming NOC connectivity (Static IP Address)........................................................92
Conrming Internet connectivity...............................................................................................93
Checking the DNS setting..............................................................................................93
Checking for viruses and rewall issues....................................................................................94
Cannot access the System Control Center..............................................................................................94
Satellite modem connected directly to a computer....................................................................94
Satellite modem connected to an Ethernet device......................................................................94
Using the front panel LEDs for troubleshooting....................................................................................95
Power LED off and one or more LEDs ashing........................................................................96
All LEDs ashing.......................................................................................................................96
All LEDs off...............................................................................................................................96
Checking the Power LED...........................................................................................................97
Checking the LAN LED.............................................................................................................97
Problem with a connected device...........................................................................................................98
Transmit LED is off....................................................................................................................98
Receive LED is off.....................................................................................................................99
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System LED is off......................................................................................................................99
Using the LAN port LEDs for troubleshooting ...................................................................................100
Orange LED and the front panel LAN LED are both off.........................................................100
Orange LED is on but the front panel LAN LED is not...........................................................100
Troubleshooting other problems...........................................................................................................100
Slow speed or intermittent operation........................................................................................101
Viewing problem-related statistics.......................................................................................................101
Checking for possible AC outlet problems..........................................................................................102
Chapter 9: Advanced Pages........................................................................103
Accessing the Advanced Pages............................................................................................................104
Expanding and collapsing menus.........................................................................................................105
Opening the Installation sub-menu.......................................................................................................105
Appendix A: LNB selection reference........................................................107
Appendix B: Updating the modem software.............................................109
Extracting les.....................................................................................................................................109
Update instructions...............................................................................................................................109
Appendix C: Standards compliance...........................................................111
Safety – Operating conditions for Canada...........................................................................................111
Repairs in Canada.....................................................................................................................111
Electromagnetic interference (EMI).....................................................................................................112
FCC Part 15..............................................................................................................................112
Canada Class B warning...........................................................................................................112
R&TTE (EU)............................................................................................................................112
Electromagnetic compatibility (EMC).................................................................................................113
R&TTE (EU)............................................................................................................................113
IPoS......................................................................................................................................................113
Appendix D: Acronyms used in this guide................................................115
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Contents

Table of Figures
Figure 1: HN9200 satellite modem..................................................................................................................................1
Figure 2: Satellite modem and related terminal components...........................................................................................4
Figure 3: AC power supply for the HN9200 satellite modem.........................................................................................7
Figure 4: HN9200 in vertical position............................................................................................................................15
Figure 5: Connecting the transmit and receive cables to the modem.............................................................................15
Figure 6: Connecting the installer laptop computer to the modem................................................................................16
Figure 7: Connecting an AC power supply....................................................................................................................18
Figure 8: DC/DC power supply.....................................................................................................................................18
Figure 9: Successful ping test.........................................................................................................................................23
Figure 10: Failed ping test..............................................................................................................................................23
Figure 11: Satellite Setup menu.....................................................................................................................................25
Figure 12: Conguration File Upload screen.................................................................................................................26
Figure 13: Conrming the sbc.cfg le upload...............................................................................................................26
Figure 14: Satellite Setup menu.....................................................................................................................................27
Figure 15: Antenna Location screen..............................................................................................................................28
Figure 16: Verication of Antenna Location screen......................................................................................................28
Figure 17: Manual Entry of Antenna Location screen...................................................................................................29
Figure 18: Satellite Parameters screen...........................................................................................................................30
Figure 19: Verifying the satellite parameters screen......................................................................................................31
Figure 20: Satellite Parameters screen...........................................................................................................................32
Figure 21: Manual Entry of Satellite Parameters screen................................................................................................32
Figure 22: Receive LNB Selection screen—two variations...........................................................................................34
Figure 23: Verication of Receive LNB Parameters screen..........................................................................................35
Figure 24: Transmit Radio Parameters screen................................................................................................................35
Figure 25: Selecting the transmit radio by part number.................................................................................................36
Figure 26: Verication of Transmit Radio Parameters screen.......................................................................................37
Figure 27: Receive Antenna Pointing screen.................................................................................................................38
Figure 28: DAPT Antenna Pointing Status window......................................................................................................38
Figure 29: DAPT Antenna Pointing Status window – nal validation passed..............................................................39
Figure 30: KA Antenna Pointing Validation screen – nal validation passed...............................................................40
Figure 31: Receive pointing screen with signal quality window...................................................................................41
Figure 32: Initiating a manual cross-polarization test....................................................................................................42
Figure 33: Manual cross-polarization warning message................................................................................................43
Figure 34: Manual cross-polarization test results...........................................................................................................43
Figure 35: Selecting the registration server....................................................................................................................44
Figure 36: Registration in Progress screen.....................................................................................................................45
Figure 37: Redirect notication message.......................................................................................................................45
Figure 38: Installer notice and subscriber agreement screen.........................................................................................46
Figure 39: Entering SAN and PIN.................................................................................................................................47
Figure 40: Entering a site ID..........................................................................................................................................48
Figure 41: Registration Welcome screen........................................................................................................................49
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Figure 42: Registration screen with modem identication information........................................................................49
Figure 43: Registration complete – restarting the modem.............................................................................................50
Figure 44: Satellite Setup menu.....................................................................................................................................51
Figure 45: Manual Commissioning page.......................................................................................................................52
Figure 46: Antenna pointing screen...............................................................................................................................53
Figure 47: System Status page.......................................................................................................................................56
Figure 48: Connecting the HN9200 to the customer’s computer...................................................................................57
Figure 49: Icon used to create shortcut..........................................................................................................................59
Figure 50: System Control Center home page...............................................................................................................63
Figure 51: Common features on System Control Center screens..................................................................................64
Figure 52: System Control Center button links..............................................................................................................65
Figure 53: IPSec icon.....................................................................................................................................................66
Figure 54: Icon for accessing the Advanced Pages........................................................................................................67
Figure 55: Format of status and information screens.....................................................................................................68
Figure 56: Red ag problem indicator...........................................................................................................................69
Figure 57: System Status page.......................................................................................................................................70
Figure 58: Reception Information page..........................................................................................................................71
Figure 59: Finding additional Receive Status information............................................................................................72
Figure 60: List of all RxCodes.......................................................................................................................................72
Figure 61: Transmission Information page....................................................................................................................73
Figure 62: Finding additional Transmit Status information...........................................................................................74
Figure 63: List of TxCodes (not all codes are shown)...................................................................................................74
Figure 64: System Information page..............................................................................................................................75
Figure 65: Help page......................................................................................................................................................77
Figure 66: Front panel LEDs on the HN9200 modem...................................................................................................80
Figure 67: LAN port LEDs............................................................................................................................................81
Figure 68: Troubleshooting reference diagram..............................................................................................................85
Figure 69: Problem Troubleshooting page.....................................................................................................................86
Figure 70: System Info page..........................................................................................................................................87
Figure 71: Reception Info page......................................................................................................................................88
Figure 72: Transmission Info page.................................................................................................................................88
Figure 73: Conrming that TCP Acceleration is operational........................................................................................89
Figure 74: Connectivity Test – initial page....................................................................................................................91
Figure 75: Connectivity Test – results page...................................................................................................................92
Figure 76: Detailed Problem Statistics.........................................................................................................................101
Figure 77: Selecting a category of statistics.................................................................................................................102
Figure 78: Icon for accessing Advanced Pages (arrow)...............................................................................................104
Figure 79: Advanced Pages example showing the Advanced menu............................................................................104
Figure 80: Selection aid for Ka-band LNBs.................................................................................................................107
Figure 81: Selection aid for Ku-band LNBs................................................................................................................108
Figure 82: IPoS symbol................................................................................................................................................113
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Table of Figures

Table ofTables
Table 1: Specications for the HN9200 satellite modem.................................................................................................2
Table 2: Power supply specications for the HN9200 satellite modem..........................................................................8
Table 3: Related installation documents.........................................................................................................................11
Table 4: Button links on System Control Center screens...............................................................................................65
Table 5: System Status button colors.............................................................................................................................66
Table 6: System Status page parameters........................................................................................................................70
Table 7: Reception Information page parameters...........................................................................................................71
Table 8: Transmission Information page parameters.....................................................................................................73
Table 9: System Information page parameters – HN9200 Info section.........................................................................75
Table 10: Front panel LED indications..........................................................................................................................80
Table 11: HN9200 standards compliance.....................................................................................................................111
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Understanding safety alert messages
Safety alert messages call attention to potential safety hazards and tell you how to avoid them.
These messages are identied by the signal words DANGER, WARNING, CAUTION, or
NOTICE, as illustrated below. To avoid possible property damage, personal injury, or in some
cases possible death, read and comply with all safety alert messages.
Messages concerning personal injury
The signal words DANGER, WARNING, and CAUTION indicate hazards that could result in
personal injury or in some cases death, as explained below. Each of these signal words indicates
the severity of the potential hazard.
DANGER indicates a potentially hazardous situation which, if not
avoided, will result in death or serious injury.
WARNING indicates a potentially hazardous situation which, if
not avoided, could result in death or serious injury.
CAUTION indicates a potentially hazardous situation which, if
not avoided, could result in minor or moderate injury.
Messages concerning property damage
NOTICE is used for messages concerning possible property damage,
product damage or malfunction, data loss, or other unwanted results—but not personal injury.
Safety symbols
The generic safety alert symbol calls attention to a potential personal injury hazard.
It appears next to the DANGER, WARNING, and CAUTION signal words as part of the signal
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word label. Other symbols may appear next to DANGER, WARNING, or CAUTION to indicate
a specic type of hazard (for example, re or electric shock). If other hazard symbols are used
in this document they are identied in this section.
Additional symbols
This document also uses these symbols:
Indicates a safety alert message that concerns a potential electric shock hazard.
Indicates a safety alert message that concerns a potentially hazardous situation in
which you could be exposed to radio frequency (RF) energy.
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Chapter
1
Satellite modem overview
The HN9200 satellite modem connects to a satellite network to provide Internet
or intranet service or both to a host—typically a computer—or to multiple hosts
Topics:
•Scope of this installation guide on a wired (Ethernet) or wireless LAN. The modem has an Ethernet port so it
can be connected to a computer or LAN.
•Satellite modem specifications
The HN9200 can be used in either a Ka-band or Ku-band bent-pipe satellite
network. This installation guide includes instructions for both Ka-band and
Ku-band installations.
Figure 1: HN9200 satellite modem
Terminology
In this installation guide:
•Satellite modem and modem both refer to the HN9200 satellite modem.
•Installer Support refers to organizations that provide assistance to
professional installers of Hughes satellite equipment. If you do not know
who provides your support, contact your program manager.
•Acronyms are identied in Acronyms used in this guide on page 115.
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Scope of this installation guide
This installation guide explains how to install, commission, activate, and troubleshoot the HN9200
satellite modem. It also contains certain reference information concerning operation of the
satellite modem, such as troubleshooting information.
Audience
This guide is intended to be used by professional installers. It may also be useful for:
• Trainers who train installers
• Call center operators who respond to customers’ calls
Satellite modem specifications
Table 1: Specifications for the HN9200 satellite modem
1.6 lb (0.73 kg)Weight
8.0 inches (20.3 cm)Height
1.6 inches (4.1 cm); 2.4 inches (6.1 cm) at baseWidth
9.0 inches (22.9 cm)Depth
41 ºF to 104 ºF (5 ºC to 40 ºC)
Above 5,000 ft (1,524 m) altitude, the maximum
temperature is reduced by 1 ºC per 1,000 ft (305 m).
Operating temperature range
5% to 90% non-condensingOperating humidity range
Up to 15,000 ft (4,572 m)Altitude
ConvectionCooling method
TCP/IP (Transmission Control Protocol / Internet
Protocol) protocol suite
Protocol support
Ka-band or Ku-bandSupported frequency ranges
RJ-45 Ethernet LAN port supporting 10BaseT or
100BaseT operation
Network interface ports
See Power supply information on page 7.
Power supplies and power requirements
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Satellite modem overviewChapter 1

Chapter
2
Preparing for installation
This section describes preparations for installing the satellite modem and includes
information you should know before you begin. Review this information before
Topics:
•Installation summary you install the satellite modem, antenna assembly, antenna mount, or IFL cables.
Refer also to Installation summary on page 4.
•Installation checklist
•Items required for installation To install the satellite modem, you need the Installation Reference Sheet, which
contains installation parameters and other installation information specic to
•Conducting a site survey
•Power supply information your installation site. Print the Installation Reference Sheet for your installation
site from your installation support web site.
•Computer and networking
requirements
•Related components
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Installation summary
This guide explains how to install the HN9200 satellite modem. It includes limited information
about other satellite terminal components. The satellite modem is the small indoor unit. The
satellite terminal includes the satellite modem and the antenna, radio assembly, and IFL cables,
as shown in Figure 2: Satellite modem and related terminal components on page 4.
Figure 2: Satellite modem and related terminal components
This summary focuses on installation of the satellite modem, but also includes some information
on related tasks such as antenna installation and pointing. The tasks listed below are the main
installation tasks, but these are not all of the installation tasks.
Complete all steps in the order they are presented in this installation guide unless you have a
specic reason for doing them in a different order. In any case, make sure all steps are completed.
You must install the antenna before the satellite modem can be commissioned. Then you point
the antenna as part of the modem commissioning procedure.
Details for the satellite modem installation tasks are included in later chapters in this guide.
Preparing for the installation
• Make sure you have all items required for installation, including the Installation Reference
Sheet, all equipment to be installed, and required tools for the outdoor equipment.
•Make sure the customer's computer meets the requirements listed in Computer and networking
requirements on page 8.
• Conduct a site survey.
• Assemble and install the antenna and radio as instructed in the antenna installation guide.
Installing the satellite modem
• Connect the transmit and receive cables.
• Connect the modem to the installer laptop.
• Connect the power supply.
• Power up the modem and observe the LEDs to verify normal operation.
Commissioning the modem and pointing the antenna
•Upload the sbc.cfg le (if you are instructed to upload it).
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Preparing for installationChapter 2

• Enter the antenna location and satellite and radio parameters.
• Point the antenna.
• Register the satellite modem.
Completing the installation
• Conrm that all les are current.
• Connect the modem to the customer’s computer.
Installation checklist
To help ensure a successful installation, pay careful attention to the items listed in the checklist
below as you install the satellite modem, antenna, and IFL cables.
IFL cables
For specic cable information see Table 3: Related installation documents on page 11.
Use only Hughes-approved cables.
Do not exceed maximum length for the ODU type (1 W or 2 W), cable type, and cable part
number.
Do not exceed the cable bend radius.
Properly terminate cables.
Connectors and connections
Use only connector types approved for cable type used. Check all connections for tightness.
Outdoors:
Make sure F connectors connected to the radio assembly are tightened to 20 inch-lb torque.
Carefully follow waterproong procedures, using dielectric grease and Hughes-approved
weatherproof tape.
Power source
Check AC power outlet for correct wiring
Before connecting the modem power supply to the AC power source (using a surge protector),
use an AC outlet tester to verify that the outlet is wired correctly. Wiring problems may include:
• Hot and neutral wires reversed
• Neutral and ground wires reversed
• Open ground (incomplete connection)
• Open neutral
If the outlet is wired improperly, notify the customer you are not permitted to connect the system
to a faulty outlet. Do not proceed with installation until a properly wired outlet is provided.
Check neutral-ground (N-G) voltage
With a digital multimeter set to AC voltage, measure the voltage between neutral and ground
at the AC power outlet. If the N-G voltage measures 2 VAC or greater, please advise the customer
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Chapter 2Preparing for installation

to have an electrician evaluate the electrical power outlet. N-G voltages may have a negative
impact on the performance of electronic equipment.
Grounding (modem, antenna, radio, and IFL)
Adhere to Hughes grounding requirements.
Use only approved ground wires, ground blocks, lugs, and clamps.
For detailed information refer to the appropriate FSB, as listed in Table 3: Related installation
documents on page 11.
Items required for installation
To install the HN9200 satellite modem, you need:
• HN9200 satellite modem
• Power supply (provided in the shipping carton)
• Surge protector (recommended), provided by the customer
• Cat-5 Ethernet cable
•sbc.cfg le (if you are instructed to upload it)
• Installation Reference Sheet (provided to the installer)
•Welcome to HughesNet quick start guide (1038043-0001) (to give to the customer)
Notes
sbc.cfg le – If needed, you can download the most current sbc.cfg le from your installation
support web site.
SAN and PIN – Identication numbers are required to register the satellite modem. Customers
who purchased their system from a Hughes retail channel in the United States or Canada receive
an order conrmation e-mail containing their site account number (SAN) and personal
identication number (PIN).
DC/DC power supply – If the site has a DC power source, it requires a DC/DC power supply.
See Table 2: Power supply specications for the HN9200 satellite modem on page 8. The
installer must provide the wire required to assemble the DC input power cable.
Additional equipment
• Antenna
• Hughes antenna pointing tool (DAPT for Ka-band, DAPT or OPI for Ku-band)
• IFL cables, cable connectors, and ground blocks
For more information on these items, see Related components on page 9.
No tools are required to install the modem. For tools needed to install the antenna mount and
antenna and point the antenna, see:
•Antenna Site Preparation and Mount Installation Guide (1035678-0001)
• The installation guide for the antenna model you are installing
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Preparing for installationChapter 2

Conducting a site survey
Survey the customer site to conrm that the location meets the requirements for installation of
the satellite modem. For complete site survey information, including site requirements, see the
Antenna Site Preparation and Mount Installation Guide (1035678-0001).
The key site survey tasks related to installation of the satellite modem are:
1. Make sure there is an unobstructed line of sight to the satellite specied on the Installation
Reference Sheet.
2. Review the Installation Reference Sheet for site-specic instructions.
Power supply information
See also Connecting the power supply on page 17.
The power supply is included in the satellite modem shipping carton.
Figure 3: AC power supply for the HN9200 satellite modem
Before proceeding, make sure you have the correct power supply. Check the part number on the
power supply and refer to Figure 3: AC power supply for the HN9200 satellite modem on page
7.
• Always use the power supply provided with the satellite modem. The modem’s performance
may suffer if the wrong power supply is used.
• Connect the AC/DC power supply to a three-wire, grounded outlet with an input of 110/240
VAC. A suitable surge protector is recommended to protect the satellite modem from possible
damage due to power surges.
• Always connect the DC power cord to the HN9200 rear panel before applying power to the
power supply. If you apply power to the power supply and then connect the DC power cord,
the satellite modem may not perform properly and could be damaged.
• Observe the power standards and requirements of the country where it is installed.
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Chapter 2Preparing for installation

If there is any reason to remove power from the satellite
modem, always unplug the AC power cord from the power source (power outlet, power strip,
or surge protector). Do not remove the DC power cord from the modem’s rear panel. Doing so
could result in an electrical shock or damage the modem.
When you re-apply power to the modem, plug the AC power cord into the power source.
Table 2: Power supply specifications for the HN9200 satellite modem
Electrical requirementsPart numberPower supply type
Input line voltage:1500089-0001AC/DC (64 W)
90 to 264 VAC, 2 A maximum
Input line frequency:
50 to 60 Hz AC
Rated power consumption: 64 W
Input line voltage:1500185-0001AC/DC (80 W)
90 to 264 VAC, 2 A maximum
Input line frequency:
50 to 60 Hz AC
Rated power consumption: 80 W
Input line voltage:
12 to 24 VDC, 10 A maximum
1033554-0001DC/DC (65 W)
Rated power consumption: 65 W
All listed power supplies may be used with a 1 W or 2 W Ka-band or Ku-band radio. All have a detachable
power cord.
Computer and networking requirements
This section lists the requirements for the computer or other device, network, and browser to be
used with the satellite modem.
Computer requirements
The HN9200 satellite modem can be used with any device that supports IP and has a 10/100
BaseT Ethernet LAN port. Typically, the modem is connected to a customer's computer. However,
the HN9200 is self-hosted; it does not require a computer for any of its functions.
Requirements for the computer to be used with the satellite modem are the same for the laptop
computer you use to install the modem and the customer’s computer that will be connected to
the modem. In either case, the computer should meet the minimum requirements specied by
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Preparing for installationChapter 2