IBASE Technology AGS100 User manual

AGS100
AGS102
Advanced Gateway &
Ultra-Compact Fanless System
User’s Manual
Version 1.0
(Aug. 2018)

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AGS100 & AGS102 User Manual
Copyright
©2018 IBASE Technology, Inc. All rights reserved.
No part of this publication may be reproduced, copied, stored in a retrieval system, translated
into any language or transmitted in any form or by any means, electronic, mechanical,
photocopying, or otherwise, without the prior written consent of IBASE Technology, Inc.
(hereinafter referred to as “IBASE”).
Disclaimer
IBASE reserves the right to make changes and improvements to the products described in
this document without prior notice. Every effort has been made to ensure the information in
the document is correct; however, IBASE does not guarantee this document is error-free.
IBASE assumes no liability for incidental or consequential damages arising from
misapplication or inability to use the product or the information contained herein, nor for any
infringements of rights of third parties, which may result from its use.
Trademarks
All the trademarks, registrations and brands mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

AGS100 & AGS102 User Manual
iii
Compliance
This product has passed CE tests for environmental specifications and limits. This
product is in accordance with the directives of the Union European (EU). If users
modify and/or install other devices in this equipment, the CE conformity declaration
may no longer apply.
This product has been tested and found to comply with the limits for a Class B
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with manufacturer’s instructions, may cause
harmful interference to radio communications.
WEEE
This product must not be disposed of as normal household waste, in
accordance with the EU directive of for waste electrical and electronic
equipment (WEEE - 2012/19/EU). Instead, it should be disposed of by
returning it to a municipal recycling collection point. Check local
regulations for disposal of electronic products.
Green IBASE
This product is compliant with the current RoHS restrictions and
prohibits use of the following substances in concentrations exceeding
0.1% by weight (1000 ppm) except for cadmium, limited to 0.01% by
weight (100 ppm).
•Lead (Pb)
•Mercury (Hg)
•Cadmium (Cd)
•Hexavalent chromium (Cr6+)
•Polybrominated biphenyls (PBB)
•Polybrominated diphenyl ether (PBDE)

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AGS100 & AGS102 User Manual
Important Safety Information
Carefully read the precautions before using the device.
Environmental conditions:
•Lay the device horizontally on a stable and solid surface in case the device may
fall, causing serious damage.
•Make sure you leave plenty of space around the device for ventilation.
•Use this product in environments with ambient temperatures -40˚C ~ 70˚C for E-
series CPU and -20˚C ~ 60˚C for N-series CPU.
•Do not leave this device in an environment where the storage temperature may
go below -40˚C or above 85˚C. This could damage the device. The device must
be used in a controlled environment.
Care for your IBASE products:
•Before cleaning the device, turn it off and unplug all cables such as power in case
a small amount of electrical current may still flow.
•Use neutral cleaning agents or diluted alcohol to clean the device chassis with a
cloth. Then wipe the chassis with a dry cloth.
•Vacuum the dust with a computer vacuum cleaner to prevent the air vent or slots
from being clogged.
WARNING
Attention during use:
•Do not use this product near water.
•Do not spill water or any other liquids on your device.
•Do not place heavy objects on the top of the device.
•Operate this device from the type of power indicated on the marking label. If you
are not sure of the type of power available, consult your distributor or local
power company.
•Ensure that you apply correctly the power supply voltage.
•Do not walk on the power cord or allow anything to rest on it.
•If you use an extension cord, make sure that the total ampere rating of the
product plugged into the extension cord does not exceed its limits.
Avoid Disassembly
You are not suggested to disassemble, repair or make any modification to the device.
Disassembly, modification, or any attempt at repair could generate hazards and
cause damage to the device, even bodily injury or property damage, and will void any
warranty.

AGS100 & AGS102 User Manual
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CAUTION
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
Warranty Policy
•IBASE standard products:
24-month (2-year) warranty from the date of shipment. If the date of shipment
cannot be ascertained, the product serial numbers can be used to determine
the approximate shipping date.
•3rd-party parts:
12-month (1-year) warranty from delivery for the 3rd-party parts that are not
manufactured by IBASE, such as CPU, memory, storage device, power
adapter, panel and touchscreen.
＊PRODUCTS, HOWEVER, THAT FAILS DUE TO MISUSE, ACCIDENT,
IMPROPER INSTALLATION OR UNAUTHORIZED REPAIR SHALL BE
TREATED AS OUT OF WARRANTY AND CUSTOMERS SHALL BE BILLED
FOR REPAIR AND SHIPPING CHARGES.
Technical Support & Services
1. Visit the IBASE website at www.ibase.com.tw to find the latest information about
the product.
2. If you need any further assistance from your distributor or sales representative,
prepare the following information of your product and elaborate upon the
problem.
•Product model name
•Product serial number
•Detailed description of the problem
•The error messages in text or in screenshots if there is any
•The arrangement of the peripherals
•Software in use (such as OS and application software, including the version
numbers)
3. If repair service is required, you can download the RMA form at
http://www.ibase.com.tw/english/Supports/RMAService/. Fill out the form and
contact your distributor or sales representative.

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AGS100 & AGS102 User Manual
Table of Contents
Compliance....................................................................................................iii
Important Safety Information.......................................................................iv
WARNING ......................................................................................................iv
CAUTION ........................................................................................................v
Warranty Policy..............................................................................................v
Technical Support & Services ......................................................................v
Chapter 1 General Information................................................................1
1.1 Introduction.............................................................................................2
1.2 Features..................................................................................................2
1.3 Packing List ............................................................................................3
1.4 Optional Accessories ..............................................................................3
1.5 Specifications..........................................................................................4
1.6 Overview –AGS100................................................................................6
1.7 Overview –AGS102................................................................................8
1.8 Dimensions –AGS100..........................................................................10
1.9 Dimensions –AGS102..........................................................................10
Chapter 2 Hardware Configuration.......................................................11
2.1 Installations...........................................................................................12
2.1.1 Memory Installation / Replacement.........................................12
2.1.2 Mini-PCIe & M.2 Cards Installation / Replacement .................13
2.1.3 WiFi / 3G / 4G Antenna Installation.........................................13
2.1.4 Mounting Installation...............................................................14
2.1.5 Pinout for COM Ports & DC-In Power Connector....................16
2.2 Setting the Jumpers..............................................................................18
2.2.1 How to Set Jumpers ...............................................................18
2.3 Motherboard Jumper & Connector Locations........................................19
2.4 Motherboard Jumpers Quick Reference................................................21
2.4.1 Clearing ME Register (JP1)..................................................21
2.4.2 Clearing CMOS Data (JP2)..................................................21
2.5 Motherboard Connectors Quick Reference...........................................22
2.5.1 Battery Connector (BAT1)....................................................23
2.5.2 Reset Button Connector (J1)................................................23
2.5.3 Power Button Connector (J3)...............................................23
2.5.4 Board-to-Board Connector (J11)..........................................24

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2.6 Carrier Board Connectors Quick Reference (for AGS102 only).............25
Chapter 3 Driver Installation .................................................................26
3.1 Introduction...........................................................................................27
3.2 Intel®Chipset Software Installation Utility..............................................27
3.3 Graphics Driver Installation...................................................................29
3.4 HD Audio Driver Installation..................................................................31
3.5 Intel®Trusted Execution Engine Driver Installation................................32
3.6 USB 3.1 Driver Installation....................................................................33
3.7 LAN Driver Installation ..........................................................................34
Chapter 4 BIOS Setup............................................................................36
4.1 Introduction...........................................................................................37
4.2 BIOS Setup...........................................................................................37
4.3 Main Settings........................................................................................38
4.4 Advanced Settings................................................................................39
4.4.1 ACPI Settings.........................................................................40
4.4.2 iSmart Controller.....................................................................41
4.4.3 Fintek Super IO Configuration ................................................42
4.4.4 Fintek Hardware Monitor ........................................................47
4.4.5 CPU Configuration..................................................................48
4.4.6 Network Stack Configuration ..................................................48
4.4.7 CSM Configuration.................................................................49
4.4.8 USB Configuration..................................................................50
4.5 Chipset Settings....................................................................................51
4.5.1 HD-Audio Configuration..........................................................52
4.5.2 PCI Express Configuration......................................................52
4.5.3 SATA Drives...........................................................................54
4.5.4 USB Configuration..................................................................55
4.6 Security Settings...................................................................................56
4.7 Boot Settings.........................................................................................57
4.8 Save & Exit Settings..............................................................................58
Appendix ......................................................................................................59
A. I/O Port Address Map............................................................................60
B. Interrupt Request Lines (IRQ)...............................................................62
C. Watchdog Timer Configuration..............................................................63

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Chapter 1
General Information
The information provided in this chapter includes:
•Features
•Packing List
•Optional Accessories
•Specifications
•Overview
•Dimensions

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AGS100 & AGS102 User Manual
1.1 Introduction
AGS100 & AGS102 are IBASE embedded computing system, applicable to
thin clients, smart industrial automation or controller, and retail equipment. It is
a compact and fanless design with an Intel®Atom™/ Pentium®/ Celeron®
processor. This product series also features iSmart that allows the device
capable of auto-scheduling for general applications and gives energy savings
on power. It supports wide-range operating temperature ranging from -40 to
70°C or -20 to 60°C (for N-series processor).
AGS100
AGS102
1.2 Features
•Ultra-Compact, rugged and fanless system with Intel®Atom™E3950 /
E3930, Pentium®N4200 or Celeron®N3350 series processor
•Over/Under/Reverse voltage protection
•9V~36V DC wide-range power input
•Display output through DisplayPort and DVI-I
•DIN-rail mount & Wall mount compatibility
•GPIO 4-in & 4-out with isolation function for AGS102 only
•iSmart
•1 x mini-PCIe

General Information
AGS100 & AGS102 User Manual
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1
1.3 Packing List
Your product package should include the items listed below. If any of the
items below is missing, contact the distributor or the dealer from whom you
purchased the product.
•AGS100 / AGS102 x 1
•Power Cord
•Wall Mount Kit x 1
•Round Head Screw (for Wall Mount Kit) x 4
•Terminal Block for DC-In Power Adapter (3 pins) x 1
•Thermal Pad
19 x 19 x 2 mm x 1
28 x 18 x 2 mm x 1
•Disk (including drivers and this user manual) x 1
1.4 Optional Accessories
IBASE provide optional accessories as follows. Please contact us or your
dealer if you need any.
•WiFi Antenna Kit
•Side Mount Bracket
•DIN Rail Bracket