IBM 2074 Setup guide

2074 Console Support Controller
Installation and Maintenance Information
G229-9028-03
ERserver


2074 Console Support Controller
Installation and Maintenance Information
G229-9028-03
ER s e r v e r


Notice!
Before using this information and the products it supports, be sure to read the general information
under Appendix B, “Notices”, on page B-1.
Fourth Edition (June 2003)
This document refers to the IBM
®
2074 Console Support Controller.
This major revision replaces the third edition and makes it obsolete.
There may be a newer version of this document in PDF format available on Resource Link
™
.Goto
http://www.ibm.com/servers/resourcelink and click on Library in the navigation bar. A newer version is indicated
by a lower case alphabetic letter following the form number suffix (for example: 00a, 00b, 01a, 01b).
© Copyright International Business Machines Corporation 2000, 2003. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Figures ............................v
Tables ............................vii
Safety and Environmental Notices .................ix
About This Publication .....................xi
Who Should Use This Publication ..................xi
Terms Used ..........................xi
What Is Included In This Publication .................xi
Related Publications .......................xi
How To Send Your Comments ...................xii
Summary of Changes .....................xiii
Chapter 1. Installation .....................1-1
Physical Planning Information ...................1-1
Physical Specifications.....................1-1
Installation Flowchart ......................1-4
2074 Setup Instructions .....................1-4
Customer Information ......................1-7
Power on the 2074 .......................1-7
Verify the 2074 Start Up .....................1-8
Chapter 2. Maintenance Information ................2-1
Service Start Map .......................2-1
Diagnostics ..........................2-3
Diagnostic Tools Overview ...................2-3
Identifying Problems Using LEDs .................2-4
Troubleshooting 2074 Hang Conditions................2-5
Client Terminal Session Troubleshooting ...............2-6
ESCON Troubleshooting.....................2-11
″ESCON 1″- Troubleshooting Guidelines .............2-11
Steps...........................2-11
Summary .........................2-13
″ESCON 2″- Troubleshooting Guidelines .............2-14
Steps...........................2-14
Summary .........................2-16
2074 LAN Adapter Diagnostics ..................2-16
Token-Ring or Ethernet LAN adapter diagnostics...........2-18
End of Call .........................2-25
Chapter 3. Service Procedures ..................3-1
Service Procedures Problem/Action List ...............3-1
Determining Whether the 2074 Channel Adapters Are Active ........3-3
Collecting I/O Traces and Logs...................3-3
Summary of Operation (AWSABEND.CMD) .............3-4
Snap Shot Dump .......................3-4
I/O Trace ..........................3-4
2074 Error Logs ........................3-5
AWSERROR.LOG ......................3-6
INSTALL.LOG ........................3-6
POPUPLOG.OS2.......................3-6
© Copyright IBM Corp. 2000, 2003 iii
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LANTRAN.LOG .......................3-6
2074 I/O Trace (AWSTRACE.LST) .................3-7
LAN3274 Data Stream Trace ...................3-7
Sending Traces and Logs to IBM Service (SENDLOG.CMD) ........3-8
Summary of Operation (SENDLOG.CMD)..............3-8
2074 FTP Site .........................3-8
Change Management Tools ....................3-8
Determining Code and Patch Level ................3-8
Downloading Patches .....................3-9
Unpacking Patches ......................3-9
Installing Patches.......................3-9
Creating Diagnostic Diskettes ...................3-10
Procedures ........................3-10
Configuration Save/Restore Procedures ...............3-11
Configuration Save/Restore Steps ................3-11
Method ..........................3-12
Loading the 2074 Hard Drive ...................3-12
Replacing an ESCON Card ...................3-13
Updating VPD Data ......................3-14
Chapter 4. Discontinuance / Relocation...............4-1
Appendix A. Customer Information Worksheet............A-1
Appendix B. Notices ......................B-1
Trademarks and Service Marks ..................B-2
Electronic Emission Notices ....................B-2
Index ............................X-1
iv : 2074 Console Support Controller Installation and Maintenance Information
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Figures
1-1. Flowchart describing the installation process ...................1-4
1-2. Proper label placement. ...........................1-5
1-3. Model 3 connector and slot locations - tower view .................1-6
1-4. 2074 Operation Information Panel - Model 003 ..................1-8
2-1. 2074 Diagnostics Panel ...........................2-4
2-2. Sample Output for LAN3274 Query Command ..................2-6
2-3. Sample 3270 Emulator Session Header .....................2-7
2-4. How things relate on the 2074. ........................2-10
2-5. Example of OS/2 window showing valid PCI configuration. .............2-26
3-1. OS/2 Desktop Displaying 2074 Icons ......................3-2
3-2. Example of the Display of 2074 CA0 started window. ................3-3
3-3. The 2074 I/O Trace screen..........................3-5
3-4. DIAG.PAC ...............................3-10
3-5. 2074 Start up Menu ............................3-13
3-6. Removal of the 2074 Cover (Tower Configuration).................3-14
© Copyright IBM Corp. 2000, 2003 v
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vi : 2074 Console Support Controller Installation and Maintenance Information

Tables
2-1. Status of LED Summary ..........................2-11
2-2. LED Display Status Summary ........................2-14
2-3. Sample Command Output .........................2-16
2-4. Slot Locations of Network Adapters ......................2-18
2-5. Ethernet Link State Definitions ........................2-20
2-6. Startup Sequence of LED States .......................2-21
2-7. Problems Shown by Adapter LED states ....................2-21
2-8. Common Problems and Solutions.......................2-25
© Copyright IBM Corp. 2000, 2003 vii
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viii : 2074 Console Support Controller Installation and Maintenance Information

Safety and Environmental Notices
Safety
Safety notices may be printed throughout this guide. DANGER notices warn you of
conditions or procedures that can result in death or severe personal injury.
CAUTION notices warn you of conditions or procedures that can cause personal
injury that is neither lethal nor extremely hazardous. Attention notices warn you of
conditions or procedures that can cause damage to machines, equipment, or
programs.
World Trade Safety Information
Several countries require the safety information contained in product publications to
be presented in their national languages. If this requirement applies to your country,
a safety information booklet is included in the publications package shipped with the
product. The booklet contains the safety information in your national language with
references to the US English source publications. Before using a US English
publication to install, operate, or service this IBM product, you must first become
familiar with the related safety information in the booklet. You should also refer to
the booklet any time you do not clearly understand any safety information in the US
English publications.
Product Recycling and Disposal
This unit contains materials such as circuit boards, cables, electromagnetic
compatibility gaskets and connectors which may contain lead and copper/beryllium
alloys that require special handling and disposal at end of life. Before this unit is
disposed of, these materials must be removed and recycled or discarded according
to applicable regulations. IBM offers product return programs in several countries,
for country specific instructions please refer to the following web site:
http://www.ibm.com/ibm/environment/products/prp.shtml.
This product may contain a sealed lead acid battery(s) or a nickel-cadmium
battery(s). The battery(s) must be recycled or disposed of properly. Recycling
facilities may not be available in your area. In the United States, IBM has
established a collection process for reuse, recycling, or proper disposal of used
sealed lead acid, nickel cadmium, and nickel metal hydride batteries and battery
packs from IBM equipment. For information on proper disposal of the batteries in
this product, please contact IBM at 1-800-426-4333. For information on disposal of
sealed lead acid or nickel cadmium batteries outside the United States, contact your
local waste disposal or recycling facility.
© Copyright IBM Corp. 2000, 2003 ix

x: 2074 Console Support Controller Installation and Maintenance Information

About This Publication
This publication describes the installation and maintenance information for the 2074
Models 001, 002 and 003.
Who Should Use This Publication
This publication is intended for the technical staff who will install and maintain their
particular 2074 model.
Terms Used
The following terms are used throughout this publication. It is important that
you understand their meaning before proceeding.
vESCON
®
:Enterprise Systems Connection.
vESCON1: This term is used to define the specific ESCON card that has two
LEDs exposed on the back edge of the card. This card can be installed in the
2074 Models 001 and 002 only.
vESCON2: This term is used to define the specific ESCON card that has an LED
display exposed on the back edge of the card. This card can be installed in ALL
current 2074 models (Models 001, 002 and 003).
vVPD: Vital Product Data is defined for this publication as the machine type,
model and serial number of the 2074.
What Is Included In This Publication
This publication contains the following chapters and appendices:
vChapter 1, “Installation”, on page 1-1 describes the 2074 installation process.
vChapter 2, “Maintenance Information”, on page 2-1 provides maintenance
information about the 2074.
vChapter 3, “Service Procedures”, on page 3-1 describes the 2074 service
procedures.
vChapter 4, “Discontinuance / Relocation”, on page 4-1 is a flow chart which lists
the steps to be followed for a 2074 discontinuance or relocation.
vAppendix B, “Notices”, on page B-1lists the trademarks and service marks used
in this publication, the environmental and electronic emission notices, and
information about the use of IBM online books.
Related Publications
Important
Please ensure that you are using the most recent version of all related
documentation.
Other IBM publications that you will find helpful and that you should use along with
this publication include:
v2074 Overview Document.
v2074 Console Support Configuration Guide, SC28-6806.
vxSeries
™
340 Type 8656 Hardware Management Manual, part number 19K6113
(for the 2074 Model 001).
© Copyright IBM Corp. 2000, 2003 xi
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vxSeries 342 Type 8669 Hardware Management Manual, part number 24P2922
(for the 2074 Model 002).
vxSeries 235 Type 8671 Hardware Management Manual, part number 59P6524
(for the 2074 Model 003).
Note: The 2074 Overview Document (Overview.pdf) can be sourced from the
following locations:
vC:\present
v2074 Load CD in the PRESENT subdirectory
vftp:\\P390.IBM.COM\doc\2074
vftp:\\s390is.pok.ibm.com\doc\2074
Note: The Hardware Management Manuals (HMMs) can also be found on the
CD-ROM in the HMM subdirectory.
How To Send Your Comments
Your feedback is important in helping to provide the most accurate and high-quality
information. Send your comments by using Resource Link at
http://www.ibm.com/servers/resourcelink. Select Feedback on the Navigation bar on
the left. Be sure to include the name of the book, the form number of the book, the
version of the book, if applicable, and the specific location of the text you are
commenting on (for example, a page number or table number).
xii : 2074 Console Support Controller Installation and Maintenance Information
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Summary of Changes
Summary of Changes for G229-9028
2074 Installation and Maintenance Information
Release Level Date Changes in Level
00 07/00 Initial Release - Model 001.
01 01/01 Miscellaneous corrections and clarifications along with
updates for the 2074’s Driver 1.0.7 level of code.
02 01/02 Miscellaneous corrections and clarifications along with
the addition of Model 002 information.
03 06/03 Addition of Model 003 information.
© Copyright IBM Corp. 2000, 2003 xiii
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xiv : 2074 Console Support Controller Installation and Maintenance Information

Chapter 1. Installation
This chapter provides the basic information needed to install the 2074. This section
is written with the experienced user in mind.
Physical Planning Information
Physical Specifications
Each Frame = Dual Univ. Power PS&Cords
Physical Specifications
Size: The 2074 package is a rack-model box measuring
approximately:
· Width: 16.30 inches (standard 19-inch rack)
· Height: 5.25 inches (3U)
· Depth: 26.00 inches
The following additional space is required for the machine
to function properly:
· A 100-mm clearance should be allowed in the rear for
cables.
Weight: 2074 system weight can be approximately 60
pounds when fully configured.
Power Requirements and Heat Output: The 2074 without
a display will use the following power:
· 100-127 V AC 50 Hz or 60 Hz 4.1A
· 200-240 V AC 50 Hz or 60 Hz 2.1A
The BTU output of a 2074 without a display is 1,280
BTU/hr (375 watts), .41KVA
120 or 240V, 1-Phase, 3-Wire
2074-001 Console
Support Controller
Used as S/390 or operating system console
Connects to a host via an ESCON channel or with a FICON Bridge
Connects to client PCs with:
- Ethernet (10 Mb/s) - FC 7401
- Fast Ethernet (100 Mb/s) - FC 7402
- 4/16 MB Token Ring - Integrated
- 4/16 MB Token Ring - Integrated
1 ESCON Std - FC 7403 (16) 3270 Sessions
2nd ESCON - FC 7403 (16) 3270 Sessions
Cables supplied by Customer
Powercords:
Power Cords 9870 NC - Default US/CAN 10A/125V
Power Cords 9871 NC - 250V 2.8m -
Power Cords 9872 NC - 250V 2.8m -
Power Cords 9873 NC - 250V 2.8m -
Power Cords 9874 NC - 250V 2.8m - Israel
Power Cords 9875 NC - 250V 2.8m - China
Power Cords 9876 NC - 250V 2.8m - Australia,NZ
Power Cords 9877 NC - 250V 2.8m - UK,UAE,HK
Power Cords 9878 NC - 250V 2.8m - Fr.Ger.
Power Cords 9879 NC - 250V 2.8m - Den.
Power Cords 9880 NC - 250V 2.8m - So.Af.
Power Cords 9881 NC - 250V 2.8m - Japan
(4) Adapter Cables Included in Ship Group
US Default NEMA 5-15P(qty 2) Included in Ship Group
Default IEC320(qty 2) Included in Ship Group
IEC320-C13(FM) PDU(FM) IEC320-C14(M)
2074(M)
IEC320-C13(FM) NEMA 5-15R(FM) NEMA 5-15P(M)
2074(M)
cbr 01/22/03
2074Unit
© Copyright IBM Corp. 2000, 2003 1-1
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Each Frame = Dual Univ. Power PS&Cords
Physical Specifications
Size: The 2074 package is a rack-model box measuring
approximately:
· Width: 17.3 inches (standard 19-inch rack)
· Height: 5 inches (3U)
· Depth: 27.3 inches
The following additional space is required for the machine
to function properly:
· A 100-mm clearance should be allowed in the rear for
cables.
Weight: 2074 system weight can be approximately 60
pounds when fully configured.
Power Requirements and Heat Output: The 2074 without
a display will use the following power:
· 100-127 V AC 50 Hz or 60 Hz 4.1A
· 200-240 V AC 50 Hz or 60 Hz 2.1A
The BTU output of a 2074 without a display is 1,280
BTU/hr (375 watts), .41KVA
120 or 240V, 1-Phase, 3-Wire
2074-002 Console
Support Controller
cbr 01/22/03
2074Unit
Used as S/390 or operating system console
Connects to a host via an ESCON channel or with a FICON Bridge
Connects to client PCs with:
- (2) Auto-sensing Ethernet (10/100 Mb/s) - Integrated
- (2) Auto-sensing Token Ring (4/16 Mb/s) - Integrated
1 ESCON - Integrated Std (32) 3270 Sessions
2nd ESCON - FC 7408 (32) 3270 Sessions
Cables supplied by Customer
Powercords:
Power Cords 9870 NC - Default US/CAN 10A/125V
Power Cords 9871 NC - 250V 2.8m -
Power Cords 9872 NC - 250V 2.8m -
Power Cords 9873 NC - 250V 2.8m -
Power Cords 9874 NC - 250V 2.8m - Israel
Power Cords 9875 NC - 250V 2.8m - China
Power Cords 9876 NC - 250V 2.8m - Australia,NZ
Power Cords 9877 NC - 250V 2.8m - UK,UAE,HK
Power Cords 9878 NC - 250V 2.8m - Fr.Ger.
Power Cords 9879 NC - 250V 2.8m - Den.
Power Cords 9880 NC - 250V 2.8m - So.Af.
Power Cords 9881 NC - 250V 2.8m - Japan
(4) Adapter Cables Included in Ship Group
US Default NEMA 5-15P(qty 2) Included in Ship Group
Default IEC320(qty 2) Included in Ship Group
IEC320-C13(FM) PDU(FM) IEC320-C14(M)
2074(M)
IEC320-C13(FM) NEMA 5-15R(FM) NEMA 5-15P(M)
2074(M)
1-2 : 2074 Console Support Controller Installation and Maintenance Information
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Each Frame = Dual Univ. HS Power & Cords
Physical Specifications
Size: The 2074 package is a rackable/tower box measuring
approximately:
Tower (as shipped):
· Width: 8.7 inches
· Height: 17.31 inches
· Depth: 27.5 inches
Rack (optional kit required):
· Width: 17.31 inches (standard 19-inch rack)
· Height: 8.6 inches (5U)
· Depth: 27.5 inches
The following additional space is required for the machine
to function properly:
· A 100-mm clearance should be allowed in the rear for
cables.
Weight: 2074 system weight can be approximately 75
pounds when fully configured. Power supplies must be
removed before attempting a two person lift.
Power Requirements and Heat Output: The 2074 without
a display will use the following power:
· 100-127 V AC 50 Hz or 60 Hz 8A
· 200-240 V AC 50 Hz or 60 Hz 4A
The BTU output of a 2074 without a display is between
341 and 2600 BTU/hr (100-760 watts)
120 or 240V, 1-Phase, 3-Wire
2074-003 Console
Support Controller
MZ 06/23/03
2074Unit
Used as zSeries Operating System console
Connects to a host via an ESCON channel or with a FICON Bridge
The ESCON card on this model has an MT-RJ connector
Connects to client PCs with: (each must be on seperate subnet)
- (2) Auto-sensing Ethernet (10/100/1000 Mb/s)
- (2) Auto-sensing Token Ring (4/16 Mb/s)
1 ESCON - Std (48) 3270 Sessions
2nd optional ESCON - FC 7409 additional (48) 3270 Sessions
Optional Rack mount conversion kit FC 7420. Not MESable
LAN and ESCON Cables supplied by Customer
Powercords:
9870 US/CAN 125V 2800mm
9871 Italy 2800mm
9872 Switzerland 2800mm
9873 Argentina 2800mm
9874 Israel 2800mm
9875 China 2800mm
9876 Australia 2800mm
9877 UK 2800mm
9878 Europe 2800mm
9879 Denmark 2800mm
9880 South Africa 2800mm
9881 Japan 2800mm
9882 Brazil 2800mm
9883 Chicago 125V 1800mm
9886 Korea 2800mm
9887 India 2800mm
9888 US/CAN 250V 2800mm
9889 Chicago 250V 1800mm
(4) Adapter Cables Included in Ship Group
No Default, but IEC320(qty 2) Included in Ship Group
IEC320-C13(FM) PDU(FM) IEC320-C14(M)
2074(M)
IEC320-C13(FM) NEMA 5-15R(FM) NEMA 5-15P(M)
2074(M)
Chapter 1. Installation 1-3
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Installation Flowchart
Use the following flowchart as a guide for installing the 2074:
Unpack the Controller
Install the Rack Mount Kit (if required)
(Instructions are in the Country Kit)
Apply (2) 2074
Rack Mount Labels
Install the Controller
in the Rack
Verify the Controller Inventory
Install the Service label
Plug in the Following Cables:
Keyboard, Mouse, and Display
Connect the Power Cables
Connect the ESCON Cable(s)
Connect the LAN Cable(s)
Complete the
“Customer Information Worksheet”
Start the Controller
No
Clean Up the Site
Install Microcode Updates
Go to the Maintenance Information Section
Release the Controller to the Customer
for Configuration
Is the
Controller Working
Properly?
*
*Remove hot-pluggable power supplies prior to two-person lift
2074 Setup Instructions
Unbox the 2074.
Unbox the monitor and keyboard that came with it.
Figure 1-1. Flowchart describing the installation process
1-4 : 2074 Console Support Controller Installation and Maintenance Information
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