IBM 3745 130 Setup guide

IBM 3745 Communication Controller
Models 130 to 17A IBM
Maintenance Information Procedures
SY33-2070-09

IBM 3745 Communication Controller
Models 130 to 17A IBM
Maintenance Information Procedures
SY33-2070-09

Note!
Before using this information and the product it supports, be sure to read the general information under “Notices”
on page xv.
Tenth Edition (June 1997)
The information contained in this manual is subject to change from time to time. Any such changes will be reported in subsequent
revisions.
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Contents
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
European Union (EU) Statement ........................... xv
Electronic Emission Notices .............................. xv
Trademarks and Service Marks ........................... xvi
Product Safety Information ............................. xvii
General Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Service Inspection Safety Procedures ...................... xvii
Service Inspection Safety Procedures for the 3745, 3746-900, and Controller
Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Control Panel LED Status Versus 3746-900 States .............. xxx
3745/3746-900 Power Supply CP/CB and Fuse Reference .......... xxx
Controller Expansion Fuse Reference ...................... xxx
Sicherheitsüberprüfungen für IBM 3745, 3746-900 und die Erweiterung der
Steuereinheit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxi
Einführung . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxi
Bedeutung der LEDs am Bedienungsfeld der 3746-900 ............ xlii
Stromversorgung der 3745/3746-900, Sicherungsautomaten (CB),
Überstromschutzschalter (CP) und Sicherungen (F) ............. xliii
Sicherungen der Erweiterung der Steuereinheit ................. xliii
Safety Label Locations ............................... lvii
Safety Labels on the 3745 ............................. lvii
Safety Label on the 3746-900 ........................... lix
Safety Label on LCB ................................ lix
3745/3746-900 Safety Label Identifications .................... lx
LCB Safety Label .................................. lxii
Controller Expansion Label Location ....................... lxii
Safety Label Part Numbers by Country ..................... lxiii
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . lxv
About this Manual .................................. lxv
Who Should Read this Manual .......................... lxv
How this Manual Is Organized ........................... lxv
Summary of Changes ............................... lxvii
Chapter 1. START: How to Begin Troubleshooting .............. 1-1
Console Use for Maintenance ........................... 1-1
Service Processor Window Overview ........................ 1-3
Selection Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
3745 Maintenance Actions ............................. 1-6
Problems During Machine, EC, or MES Installation ................ 1-7
Selection Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Symptom Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
General Verbal Symptoms ............................. 1-8
 Copyright IBM Corp. 1989, 1997 iii

3745 Console Symptoms ............................. 1-10
3745 Control Panel Symptoms ......................... 1-11
3745 Power Symptoms .............................. 1-12
Miscellaneous Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Using Reference Codes ............................... 1-14
3745 Control Panel Codes ............................. 1-15
Using the MIP FRU Group Table .......................... 1-48
3745 FRU Group Table ............................. 1-49
3745 Cable Location ............................... 1-52
3745 FRU List ................................... 1-53
3745 and Service Processor Maintenance Using a CPN .......... 1-55
Service Processor Maintenance Using an SRC Sequence Number .... 1-57
Engineering Data Transfer ............................. 1-58
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-58
Transferring Engineering Data from the Local Service Processor ..... 1-58
Transferring 3745 Engineering Data to MOSS-E ............... 1-58
Logon on the Remote Service Processor ................... 1-58
Transferring Engineering Data to the Remote Service Processor ..... 1-59
3745 Diagnostic Requirement .......................... 1-60
Disabling Procedure 0110: Preparing a CA for Maintenance ........ 1-61
Disabling Procedure 0120: Preparing a TSS/HPTSS/ESS for Maintenance 1-62
Disabling Procedure 0130: How to Put the MOSS Offline: Preparing the
MOSS for Maintenance ............................. 1-65
Disabling Procedure 0140: Preparing a TRSS for Maintenance ...... 1-66
Disabling Procedure 0150: Preparing LIC Type 1, 3, 4, 5, 6 for
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-69
LIC/Line Address Table ............................. 1-73
3745 Control Panel Use ............................... 1-78
Purpose of the Control Panel .......................... 1-78
Uses of the Control Panel ............................ 1-78
Explanation of 3745 Panel Keys, LEDs, and Switches ............ 1-79
Power On Indicator ................................ 1-79
Control Panel Display Description ........................ 1-79
How to Perform 3745 Control Panel Operations ................. 1-82
Power On Reset .................................. 1-82
General IPL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-82
MOSS IML . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-82
MOSS Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-82
Request Local Console .............................. 1-83
Force Local Console ............................... 1-83
Panel Test and Console Link Tests ....................... 1-83
Load from Diskette ................................ 1-83
Loop on MOSS Diagnostics ........................... 1-83
Display Stacked Errors .............................. 1-83
Chapter 2. Map for FRU Isolation ......................... 2-1
IOC Bus MAPs ..................................... 2-1
MAP 0100: IOC Bus Trouble Shooting ..................... 2-1
3745 MOSS MAPs ................................... 2-3
MAP 3200: MOSS Control Panel Code 001 .................. 2-3
MAP 3210: MOSS Control Panel Code 059 .................. 2-4
MAP 3220: Undefined Panel Message ..................... 2-5
MAP 3230: Console Link Procedure ....................... 2-6
3745 Line Adapter MAPs ............................... 2-7
iv 3745 Models 130 to 17A: MIP

MAP 3500: Activate/Deactivate Line Problem or Line Errors on the TSS .. 2-7
MAP 3520: Activate/Deactivate Ring Problems or Ring Errors on the TRSS 2-8
MAP 3530: Activate/Deactivate Line Problems or Line Errors on the
HPTSS/ESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
3745 Channel MAPs ................................. 2-10
MAP 3700: CA Isolation Procedure ...................... 2-10
3745 Power MAPs .................................. 2-12
MAP 3900: Overcurrent on Power Supply 1 ................. 2-12
MAP 3905: Power ON Problem in Host Mode or Host Power Sequence
Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
MAP 3910: Overcurrent on Power Supply 2 ................. 2-18
Power MAP 3920: Air Flow Detector Fault .................. 2-19
Power MAP 3925: Scheduled Power on Problems ............. 2-20
Power MAP 3930: Power Control Subsystem Problems .......... 2-21
Power MAP 3935: Power OFF not Possible in Host Mode ......... 2-25
Power MAP 3945: Power OFF not Possible in Local Mode ........ 2-26
Power MAP 3950: PCC-Detected Error on MOSS Reset .......... 2-27
Power MAP 3960: Power OFF not Possible in Network Mode ....... 2-28
Power MAP 3970: PCC-Detected Error on CCU Reset or on Remote
Power OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30
3745 LAN MAP .................................... 2-31
MAP 4500: 3745 Models 17A Permanent Console Link Problem ..... 2-31
3745 Control Panel Code ............................ 2-32
3745 RSF MAP .................................... 2-33
MAP 4510: 3745 Model 17A Manual Call ................... 2-33
3745/3746-900/Service Processor MAPs ..................... 2-37
MAP 5200: 3745/3746-900/Service Processor/Network Node Processor
Icon Color Symptoms .............................. 2-37
MAP 5205: LAN Checking . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-41
Service Processor MAPs .............................. 2-42
MAP 5600: LAN Problem on the LAN Attached to the Service Processor 2-42
Chapter 3. How to Run 3745 Diagnostics .................... 3-1
Diagnostic Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3745 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Errors During Diagnostics ............................. 3-2
Diagnostic Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Checkout Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
CBA Diagnostic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
How to Run MOSS Diagnostics ........................... 3-4
How to Loop MOSS Diagnostics ........................... 3-5
How to Run the Console Link Test for 3745 Models 130, 150, 160, and 170 . 3-6
Local/Remote or Alternate/RSF Link Tests ................... 3-6
How to Run the Control Panel Test ......................... 3-8
How to Run Internal Function Tests ......................... 3-9
How to Run the LIC Wrap Test with IFTs ..................... 3-13
How to Run the Wrap Test (WTT) for TSS, HPTSS, or 3746-900 ....... 3-15
Wrap Test Initial Selection for TSS ....................... 3-16
Wrap Test Initial Selection for HPTSS ..................... 3-18
Wrap Test Initial Selection for 3746-900 .................... 3-19
Available Wrap Options ............................. 3-20
How to Run the Channel Wrap Test ........................ 3-25
Chapter 4. 3745 FRU Exchange .......................... 4-1
Contents v

Exchange Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
List of 3745 FRUs .................................. 4-2
FRU Physical Locations ................................ 4-3
3745 Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Basic Board, Cards, Connectors, and Crossovers ............... 4-5
MOSS Board, Cards, and Connectors ..................... 4-11
LIC Board Type 1 ................................. 4-13
LIC Board Type 2 ................................. 4-13
LIC Board Type 3 ................................. 4-14
DMUX and SMUX Packaging .......................... 4-14
LIC Board Type 1 Packaging for LICs Type 1 to 4 .............. 4-15
LIC Board Type 2 Packaging for LIC Type 5 ................. 4-18
LIC Board Type 2 Packaging for LIC Type 6 (Low Speed) ......... 4-19
LIC Board Type 2 Packaging for LIC Type 6 (High Speed) ......... 4-20
LIC Board Type 3 Packaging for LIC Types 1 to 4 .............. 4-21
Ethernet Lines Tailgate .............................. 4-22
High Speed Lines Tailgate ............................ 4-23
Token-Ring Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Channel Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Console Operator Tailgate For 3745 Models 1X0 .............. 4-26
Console Operator Tailgate for 3745 Model 17A ................ 4-26
EPO Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
3745 Control Panel ................................ 4-28
Flexible Diskette Drive .............................. 4-29
Hard Disk Drive .................................. 4-29
Primary Power Box ................................ 4-30
Power Supply 1 .................................. 4-31
3745 Power Supply Cross Reference ..................... 4-31
Power Supply 2 .................................. 4-32
Fan 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Fan 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
3745 FRU Exchange Procedures ......................... 4-34
Card Exchange Procedure ............................ 4-34
DCREG Exchange Procedure .......................... 4-38
DMUX Exchange Procedure ........................... 4-39
SMUXA/B Exchange Procedure ......................... 4-41
LIC Exchange Procedure ............................. 4-44
Control Panel Exchange Procedure ....................... 4-46
Battery Exchange Procedure .......................... 4-48
Fan 1 Exchange Procedure ........................... 4-50
Fan 2 Exchange Procedure ........................... 4-51
FDD Exchange Procedure ............................ 4-52
HDD Exchange Procedure ............................ 4-56
TERMC/TERMR Exchange Procedure ..................... 4-61
TERMD/TERMI Exchange Procedure ..................... 4-62
ESS Tailgate Exchange Procedure ....................... 4-64
PS1 Exchange Procedure ............................ 4-67
PS2 and Primary Power Box Exchange Procedure .............. 4-69
EPO Exchange Procedure ............................ 4-73
Basic Board Exchange Procedure ....................... 4-77
LIC Board Type 1 and 3 Exchange Procedure ................ 4-84
LIC Board Type 2 Exchange Procedure .................... 4-88
MOSS Board Exchange Procedure ....................... 4-92
Channel Tailgate Exchange Procedure ..................... 4-96
vi 3745 Models 130 to 17A: MIP

Action to Take After a Diagnostic Run or an FRU Exchange .......... 4-99
Diagnostic and Exchange Result Analysis 0000 ............... 4-99
CE Leaving Procedure ............................. 4-102
Appendix A. Maintenance Aids . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Contacting Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Control Program Maintenance Aids ........................ A-1
MOSS Microcode Maintenance Aids ........................ A-2
Scanner Microcode Maintenance Aids ....................... A-2
Special Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
General Purpose Tools .............................. A-3
ESD Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Shipping Group Tools ............................... A-4
PKD (Portable Keypad Display) Maintenance Aids for LIC 5 and 6 ...... A-5
Appendix B. 3745 Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Service Personnel Definitions ............................ B-1
Customer Documentation for the 3745 (Models 130, 150, 160, 170, and 17A)
and 3746 (Model 900) ............................... B-2
Service Documentation for the 3745 (Models 130, 150, 160, 170, and 17A)
and 3746 (Model 900) ............................... B-6
Related Signal Converter Product Information .................. B-9
Related NCP Service Information ......................... B-10
World Wide Web ................................. B-10
List of Abbreviations ................................ X-1
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-7
Contents vii

viii 3745 Models 130 to 17A: MIP