IBM Infoprint Color 1354 Product information sheet

Infoprint Color 1354
User Reference Guide
G510-2700-00


Infoprint Color 1354
User Reference Guide
G510-2700-00


2
Table of contents
Chapter 1: Notices .............................................................................5
Edition notice ........................................................................................................5
Trademarks ..........................................................................................................5
Licensing notice ....................................................................................................7
Safety information .................................................................................................7
Cautions and warnings .........................................................................................8
Electronic emission notices ..................................................................................8
Noise emission levels .........................................................................................10
Laser notice ........................................................................................................10
Chapter 2: Printer overview ............................................................11
Chapter 3: Printing ..........................................................................13
Understanding the printer operator panel ...........................................................14
Sending a job to print ..........................................................................................15
Canceling a print job ...........................................................................................16
Loading the trays ................................................................................................17
Loading the multipurpose feeder ........................................................................22
Printing on specialty media (transparencies, labels, other) ................................24
Linking trays .......................................................................................................25
Linking bins .........................................................................................................25
Holding a job in the printer ..................................................................................26
Tips for successful printing .................................................................................29
Understanding fonts ...........................................................................................31
Printing sample fonts ..........................................................................................38
Chapter 4: Paper and specialty media specifications ..................39
Chapter 5: Using printer menus .....................................................40
Color Menu .........................................................................................................41
Finishing Menu ...................................................................................................44
Help Menu ..........................................................................................................47
Job Menu ............................................................................................................47

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Network Menu .................................................................................................... 49
Parallel Menu ..................................................................................................... 51
PCL Emul Menu ................................................................................................. 53
Paper Menu ........................................................................................................ 55
PostScript Menu ................................................................................................. 62
Serial Menu ........................................................................................................ 63
Setup Menu ........................................................................................................ 65
Supplies Menu ................................................................................................... 70
USB Menu .......................................................................................................... 70
Utilities Menu ...................................................................................................... 72
Chapter 6: Understanding printer messages ...............................74
Chapter 7: Clear paper jams ...........................................................89
Understanding jam messages ............................................................................ 90
Access doors and trays ...................................................................................... 91
Clearing the entire paper path ............................................................................ 92
Clearing mailbox or output expander jams (Area M) .......................................... 96
Clearing fuser jams ............................................................................................ 97
Clearing image transfer unit jams ...................................................................... 98
Clearing finisher jams (Areas 1–6) ................................................................... 104
If you still need help ......................................................................................... 104
Chapter 8: Maintenance ................................................................105
Determining the status of supplies ................................................................... 106
Conserving supplies ......................................................................................... 106
Ordering supplies and maintenance items ....................................................... 107
Replacing print cartridges ................................................................................ 108
Replacing the fuser .......................................................................................... 111
Replacing the toner waste container ................................................................ 113
Replacing the image transfer unit and transfer roller ....................................... 115
Removing memory and option cards ............................................................... 125
Chapter 9: Troubleshooting .........................................................131
Calling for service ............................................................................................. 132
Checking an unresponsive printer .................................................................... 132
Printing a menu settings page .......................................................................... 132
Changing menu settings .................................................................................. 133
Disabling Power Saver ..................................................................................... 134

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Disabling the operator panel menus ................................................................ 134
Enabling the menus ......................................................................................... 135
Printing multi-language PDFs .......................................................................... 135
Solving printing problems ................................................................................. 136
Solving mailbox problems ................................................................................ 137
Solving option problems ................................................................................... 138
Solving paper feed problems ........................................................................... 138
Solving print quality problems .......................................................................... 138
Solving color quality problems ......................................................................... 143
Restoring factory default settings ..................................................................... 147
Aligning the image transfer unit ........................................................................ 148
Using the Coverage Estimator ......................................................................... 149
Configuring printer alerts .................................................................................. 150
Size sensing ..................................................................................................... 151
Index ...............................................................................................152

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1Notices
• Edition notice
• Trademarks
• Licensing notice
• Safety information
• Cautions and warnings
• Electronic emission notices
• Noise emission levels
• Laser notice
Edition notice
Edition: June 2003
© 2003 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial
computer software and documentation developed exclusively at private expense.
Trademarks
Lexmark, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United
States and/or other countries.
PCL®is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This
printer is intended to be compatible with the PCL language. This means the printer recognizes PCL
commands used in various application programs, and that the printer emulates the functions
corresponding to the commands.

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PostScript® is a registered trademark of Adobe Systems Incorporated. PostScript 3 is Adobe Systems’
designation of a set of printer commands (language) and functions included in its software products. This
printer is intended to be compatible with the PostScript 3 language. This means the printer recognizes
PostScript 3 commands used in various application programs, and that the printer emulates the functions
corresponding to the commands.
The following terms are trademarks or registered trademarks of these companies:
Albertus The Monotype Corporation plc
Antique Olive Monsieur Marcel OLIVE
Apple-Chancery Apple Computer, Inc.
Arial The Monotype Corporation plc
Candid Agfa Corporation
CG Omega Product of Agfa Corporation
CG Times Based on Times New Roman under license from The
Monotype Corporation plc, is a product of Agfa Corporation
Chicago Apple Computer, Inc.
Clarendon Linotype-Hell AG and/or its subsidiaries
Eurostile Nebiolo
Geneva Apple Computer, Inc.
GillSans The Monotype Corporation plc
Helvetica Linotype-Hell AG and/or its subsidiaries
Hoefler Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman International Typeface Corporation
ITC Lubalin Graph International Typeface Corporation
ITC Mona Lisa International Typeface Corporation
ITC Zapf Chancery International Typeface Corporation
Joanna The Monotype Corporation plc
Marigold Arthur Baker
Monaco Apple Computer, Inc.
New York Apple Computer, Inc.
Oxford Arthur Baker
Palatino Linotype-Hell AG and/or its subsidiaries
Stempel Garamond Linotype-Hell AG and/or its subsidiaries
Taffy Agfa Corporation
Times New Roman The Monotype Corporation plc
TrueType Apple Computer, Inc.
Univers Linotype-Hell AG and/or its subsidiaries
Wingdings Microsoft Corporation

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Other trademarks are the property of their respective owners.
Licensing notice
The printer resident software contains:
•Software developed and copyrighted by Lexmark
•Lexmark modified software licensed under the provisions of the GNU General Public License
version 2 and the GNU Lesser General Public License version 2.1
•Software licensed under the BSD license and warranty statements
Click the title of the document you want to review:
The Lexmark modified GNU licensed software is free software; you can redistribute it and/or modify it
under the terms of the licenses referenced above. These licenses do not provide you any rights to the
Lexmark copyrighted software in this printer.
Since the GNU licensed software that the Lexmark modifications are based upon is supplied explicitly
without warranty, use of the Lexmark modified version is similarly provided without warranty. See the
warranty disclaimers in the referenced licenses for additional details.
Safety information
•The power cord must be connected to a properly grounded electrical outlet that is near the product
and easily accessible.
CAUTION: Do not set up this product or make any electrical or cabling connections, such as the
power cord or telephone, during a lightning storm.
•Refer service or repairs, other than those described in the operating instructions, to a professional
service person.
•This product is designed, tested, and approved to meet strict global safety standards with the use
of specific Lexmark components. The safety features of some parts may not always be obvious.
Lexmark is not responsible for the use of other replacement parts.
•Your product uses a laser.
CAUTION: Use of controls or adjustments or performance of procedures other than those
specified herein may result in hazardous radiation exposure.
•Your product uses a printing process that heats the print media, and the heat may cause the media
to release emissions. You must understand the section in your operating instructions that
discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
BSD License and Warranty statements
GNU General Public License

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CAUTION: Do not set up this product, make electrical connections, or use a fax modem feature
during a lightning storm.
Cautions and warnings
CAUTION: A caution identifies something that might cause you harm.
WARNING:A warning identifies something that might damage your printer hardware or software.
Electronic emission notices
With a network cable or high-capacity output finisher installed
Federal Communications Commission (FCC) compliance information statement
This printer, type 5060 or type 4921, has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference, in which case the user will be required to correct the interference at his own
expense.
The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a
Class A computing device, use a properly shielded and grounded cable. Use of a
substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
European Community (EC) directives conformity
A declaration of conformity with the requirements of the directives has been signed by the Director of
Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.

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This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
Radio interference notice
WARNING:When a network cable or high-capacity output finisher is attached, this is a Class A
product.Inadomesticenvironment, this product maycause radiointerference,inwhich
case, the user may be required to take adequate measures.
The United Kingdom Telecommunications Act 1984
This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to
the public telecommunications systems in the United Kingdom.
Without a network cable or high-capacity output finisher installed
Federal Communications Commission (FCC) compliance information statement
This printer, type 5060 or type 4921, has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user's authority to operate this equipment.
Note: To assurecompliance with FCCregulations on electromagnetic interferencefora Class
B computing device, use a properly shielded and grounded cable. Use of a substitute
cable not properly shielded and grounded may result in a violation of FCC regulations.
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.

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Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/
23/EEC on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage
limits.
A declaration of conformity with the requirements of the directives has been signed by the Director of
Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
The United Kingdom Telecommunications Act 1984
This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to
the public telecommunications systems in the United Kingdom.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with
ISO 9296.
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class
I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of
IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b)
laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795
nanometers. The laser system and printer are designed so there is never any human access to laser
radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.
1-meter average sound pressure, dBA *
Printing 51 dBA
Idling 34 dBA
* These values are subject to change.

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2Printer overview
The following illustration shows the color laser printer.
Standard output bin
Front door
Standard tray
Upper right access
door (redrive area)
Lower right access
door (fuser area)

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The following illustration shows the printer configured with a duplex unit and three optional 500-sheet
drawers.
The following illustration shows the printer configured with a duplex unit, one optional 500-sheet drawer,
and one optional 2000-sheet drawer.
Duplex unit
500-sheet drawers
500-sheet drawer
2000-sheet drawer
Duplex unit

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3Printing
• Understanding the printer operator panel
• Sending a job to print
• Canceling a print job
• Loading the trays
• Loading the multipurpose feeder
• Printing on specialty media (transparencies, labels, other)
• Linking trays
• Linking bins
• Holding a job in the printer
• Tips for successful printing
• Understanding fonts
• Printing sample fonts

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Understanding the printer operator panel
The operator panel has five buttons, a display, and a light that flashes when the printer is processing a job
indicated by the Busy message.
Operator panel buttons
Button Function
Go Press Go to:
• Return to the Ready state if the printer is offline (the Ready message does not appear on the
display).
• Exit printer menus and return to the Ready state.
• Clear some operator panel messages.
• Resume printing after loading paper or clearing paper jams.
•ExitPowerSaver.
If you have changed printer settings from the operator panel menus, press Go before sending a job
to print. The printer must display Ready for jobs to print.
Menu Press Menu to:
• Take the printer offline (out of the Readystate) and enter the menus. When the printer is offline,
press Menu to scroll through the menus and menu items.
• List the menu items in the Job Menu (during Busy state).
For menu items that have numerical values, such as Copies, press and hold Menu to scroll through
the list of values. Release the button when the number you want appears.
If you see a Menus Disabled message, you will not be able to change default settings. You can
still clear messages and select items from the Job Menu when printing. When you send a job to
print, change printer properties to select the settings you want for your job.
Select Press Select to:
• Open the menu shown on the second line of the display.
• Save the displayed menu item as the new user default setting.
• Clear certain messages from the display.
• Continue printing after the Change <x> message appears. See Change <x> for more
information.
Return Press Return to go back to the previous menu level or menu item.
1 Menu 2Select 3Return4
Go5Stop 6
Display
Ready

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See the menu map for a brief overview of the printer menus available from the operator panel.
Sending a job to print
To print a job from a typical Windows application:
1Open the file you want to print.
2From the File menu, select Print.
3Verify that the correct printer is selected in the dialog box.
4Modify the printer settings as appropriate (such as the pages you want to print or the number of
copies).
Note: Click Properties or Setup to adjust printer settings not available from the first screen,
and click OK.
5Click OK or Print to send the job to the selected printer.
Stop Press Stop at the Ready, Busy, or Waiting message to temporarily take the printer offline. The
message changes to Not Ready. No data is lost.
Press Go to return the printer to the Ready, Busy, or Waiting state.
1, 2, 3, 4, 5, 6 Use the numbers located next to the names of the buttons to enter your personal identification
number (PIN) after you send a confidential job.
Button Function

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Canceling a print job
From the printer operator panel
If the job you want to cancel is printing, and Busy appears on the display:
1Press Menu until you see Job Menu, and then press Select.
2Press Menu until you see Cancel Job, and then press Select.
From the Windows taskbar
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1Double-click the printer icon. A list of print jobs appears.
2Select the job you want to cancel.
3Press Delete on your keyboard.
From a Windows desktop
1Minimize all programs to reveal the contents of the desktop.
2Double-click My Computer.
3Double-click Printers. A list of available printers appears.
4Double-click the printer you selected when you sent the job. A list of print jobs appears.
5Select the job you want to cancel.
6Press Delete on your keyboard.
From a Macintosh computer
When you send a job to print, the icon for your selected printer appears on the desktop.
1Double-click the printer icon on your desktop. A list of print jobs appears.
2Press Control and click the print job you want to cancel.
3Select Stop Queue from the pop-up menu that appears.

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Loading the trays
Helpful hints:
•Never mix media types within a tray.
•Flex the print media back and forth to loosen the sheets, and then fan them. Do not fold or crease
the print media. Straighten the edges of the stack on a level surface.
•Never remove paper trays while a print job is printing. It could damage the tray or the printer.
Loading 500-sheet trays
Follow these instructions to load any of the 500-sheet trays.
1Remove the tray.

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2Squeeze the front guide lever and slide the guide to the front of the tray.
3Squeeze the side guide lever and slide the guide to the correct position for the size paper you are
loading.
Icons along the back of the tray indicate paper sizes.
4Flex the sheets back and forth to loosen them, and then fan them.
Do not fold or crease the paper. Straighten the edges of the stack on a level surface.