IDTECH ViVOpay VP3300BT User manual

ID TECH
10721 Walker Street, Cypress, CA 90630
Voice: [phone] Fax: [phone]
idtechproducts.com
ViVOpay VP3300BT
User Manual
80149515-001 Rev. M
25 February 2021

ViVOpay VP3300BT User Manual
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Copyright © 2021 ID TECH. All rights reserved.
This document,as well as the software and hardware described in it, is furnished under license
and may be used or copied online in accordancewith the terms of such license. The content of this
document is furnished for information use only, is subject to change without notice, and should
not be construedas a commitmentbyID TECH. While everyeffort hasbeenmade toensure the
accuracy of the information provided,ID TECH assumes no responsibilityor liability for any
unintentionalerrors or inaccuracies that may appear in this document. Except as permitted by
such license,no part of this publication may be reproduced or transmitted by electronic,
mechanical, recording, or otherwise, or translated into any language form without the express
written consent of ID TECH.
ID TECH and ViVOpay are trademarks or registered trademarks of ID TECH.
Warranty Disclaimer
The servicesand hardware are provided"asis" and "as-available" and the use of the services and
hardware are atits own risk. ID TECH does not make, and hereby disclaims,any and all other
express or implied warranties,including, but not limited to, warranties of merchantability,fitness
for a particular purpose,title, and any warranties arising from a course of dealing,usage, ortrade
practice.ID TECH does not warrant that the services or hardware will be uninterrupted,error-free,
or completelysecure.
This device complies with Part 15 of the FCC Rules:
•This device may not cause harmfulinterference,and
•This device mustacceptanyinterferencereceived,includinginterferencethatmaycause
undesired operationofthe device.
Cautions and Warnings
Caution: Danger of Explosion if battery is incorrectly charged. Use only
standard USB 5V power source.
Device contains a lithium battery. Approved temperaturerange for
storage: -20℃to +60℃. Disposal:Contactyour local recycling center.
Warning: Avoid close proximity to radio transmitters, which may
reduce the capabilities of the reader.

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FCC RegulatoryCompliance:Notices: Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B digital device
pursuant to Part15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmfulinterference in a residentialinstallation. This equipment generates, uses, and can
radiate radio frequency energy,and if not installed and used in accordance with the
manufacturer's instructions,maycause harmfulinterferenceto radio communications. However,
there is no guarantee that interference willnot occur in a particular installation. This device
complies with Part 15 of the FCC rules. Operation is subject to two conditions: (1) This device may
not cause harmfulinterference,and (2) this device mustacceptanyinterference received,
including interference thatmaycause undesiredoperation.
If this equipmentdoes cause harmfulinterference to radio or televisionreception,whichcan be
determinedbyturning the equipment off and on, the user is encouraged to try to correct the
interference byone or more ofthe following measures:
•Reorientor relocate the receiving antenna.
•Increase the separationbetween the equipmentand the receiver.
•Connectthe equipment into an outlet on a circuit different from that to which the receiver
is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to the VP3300BT not expressly approved by ID TECH could void the
user's authority to operate the VP3300BT.

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Table of Contents
1. INTRODUCTION....................................................................................................................................................................5
2. MAJOR FEATURES...............................................................................................................................................................5
2.1. MagStripe Features....................................................................................................................................................6
2.2. ICC Contact Card Features.........................................................................................................................................6
2.3. Contactless NFC Features.........................................................................................................................................6
2.4. Operation and Storage: Environmental Limits.....................................................................................................6
2.5. Other Agency Approvals and Compliances............................................................................................................6
2.6. Suppo rted USB and Bluetooth Interfaces .............................................................................................................6
3. BEFORE USING THE VP3300BT ......................................................................................................................................7
3.1. VP3300BT Pin Reset ..................................................................................................................................................7
4. BATTERY CHARGING INSTRUCTIONS.............................................................................................................................8
4.1. Electrical Power...........................................................................................................................................................8
4.2. Battery Life ...................................................................................................................................................................8
4.3. LED Display for Power Management (Bottom LED)............................................................................................8
4.4. VP3300BT Powe r States...........................................................................................................................................9
4.5. What Kind of USB Cable to Use with a VP3300BT ........................................................................................... 10
5. BLUETOOTH CONNECTIVITY AND LED INDICATORS ............................................................................................... 11
5.1. Bluetooth Pairing/Connection (Top LED)............................................................................................................ 11
5.2. Bluetooth Range.......................................................................................................................................................12
5.3. VP3300BT LED State Indicators........................................................................................................................... 12
5.4. LED Display for Bluetooth Status (Top LED) ...................................................................................................... 12
5.5. LED Display During Transactions and Operation.............................................................................................. 12
5.6. iOS Connectivity: BLE and VP3300BT ................................................................................................................. 13
5.7. Android Phone Connectivity .................................................................................................................................. 13
5.8. Bluetooth Priority Ve rsus USB Prio rity ............................................................................................................... 13
6. FOR SOFTWARE DEVELOPERS: SOFTWARE DEVELOPMENT SUPPORT ........................................................... 14
6.1. Best Practices for VP3300BT Developers.......................................................................................................... 14
6.2. Universal SDK Demo App .......................................................................................................................................15
7. UPDATING VP3300BT FIRMWARE .............................................................................................................................. 16
8. FOR MORE INFORMATION.............................................................................................................................................17

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1. Introduction
The ViVOpay VP3300BT from ID TECH is a compact, Bluetooth-based, 3-in-1EMV card reader
designed to allow magnetic stripe reads (MSR),ICC (chipcard)reads,and contactless transactions
(via NFC technology) using Bluetooth connectivity to mobile phones, tablets, or other devices.
The device'ssmallform factorand Bluetooth interface make it ideal for mobile applications
requiring magnetic stripe or smart card reading. As a mobile reader,the VP3300BT works in
conjunction with Android, iOS, or Windows phones and tablets.The VP3300BT is compatible with
a wide range of third-party paymentapplications,and the available ID TECHUniversalSDK
(describedfurtherbelowin For Software Developers) is ideal for developing applications that use
the VP3300BT.
Contact your acquirer, gateway, or POS partner for instructions on setting up and pairing the
VP3300BT to a compatible paymentapplicationandassociated hostdevice.
2. Major Features
•Communicates via Bluetooth BLE (Bluetooth Low Energy)
•Supports Apple iOS, Android, and Windows platforms
•Rechargeable battery,no externalpowernecessary.
•MagStripe: ISO 7810/ISO 7811, Hi-Co+Lo-Co Magnetic, JIS1/JIS2
•ICC: EMV Level 1 andEMV L2 approval
•Front-facing contactless transaction support via Near Field Communication (NFC)
•LED status indicator
•Audio feedback
•Micro USB (for battery charging and communication)
•Field upgradable firmware
•Bi-directional3 trackmagnetic stripe reader
•Low power consumption when reader is in standby mode
•Compactand ergonomic design to integrate with a variety of mobile devices
•Supports Triple DES and AES encryption,with DUKPT key management
•Visa Ready
•Supports 16 contact and 16 contactless AIDs, for a total of 32 AIDs

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2.1. MagStripe Features
•ISO 7810 / ISO 7811
•AAMVA format
•JIS I / II
•Single / Dual / Triple Track Support
•Bi-directional reading
2.2. ICC Contact Card Features
•EMVCoContactLevel1 & 2 certified
2.3. Contactless NFC Features
•ISO 14443 Type A&B
•ISO 18092 (P2P)
•MasterCard® MCL (Formerly PayPass)
•Visa payWave/VCPS
•Visa IRWIN
•Discover® DPAS
•American Express® ExpressPay
•MIFARE
•Apple Pay
•Samsung Pay NFC
•Android Pay
•Google Wallet / Softcard SmartTap
2.4. Operation and Storage: Environmental Limits
Item
Specification
Note
Operating Temperature
0 °C to 55 °C
or
32°Fto 131°F
Non-condensing.
Product operation temperature is limited to this range due to
constraints of the Li-Battery specification.
Storage Temperature
-20 °C to 60 °C
or
-4°F to 140°F
Non-condensing.
Product storage temperature is limited to this range due to
constraints of the Li-Battery
specification.
Operating Humidity
Up to 95%
Non-condensing.
Storage Humidity
Up to 95%
Non-condensing.
2.5. Other Agency Approvals and Compliances
•CE (EN55022/EN55024, Class- B)
•FCC (Part 15, Class-B)
•RoHS (DIRECTIVE 2011/65/EU)
•REACH
•TQM
2.6. Supported USB and Bluetooth Interfaces
•USB: USB-HID and USB-KB
•Bluetooth: BT-HID only; VP3300BT readers do not support KB emulation over Bluetooth.

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3. Before Using the VP3300BT
The VP3300BT is a mobile device for reading magnetic-stripe cards and ICC chip cards. The
VP3300BT operates in conjunction with certified third-party payment software and compatible
host devices such as Bluetooth or USB-equipped tablets and smartphones as the host device.
Before connecting the VP3300BT to the host device, install and activate the software application
service according to the instructions provided by the paymentapplicationservice andsoftware
provider, then connectthe VP3300BT to the mobile device via the Bluetooth or through the
included micro-USBcable andenjoythe convenienceofmobile paymentprocessing offered by
the VP3300BT.
3.1. VP3300BT PinReset
Note that the VP3300BT has a pin reset switch, located on the bottom of the device.
Using the pin reset reboots the device without changing any of the device’s transaction keys or
configuration settings.

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4. Battery Charging Instructions
The VP3300BT is powered by a lithium ion polymerbatteryandis deliveredin a partially charged
state. Make sure to fully charge the battery before using the VP3300BT for the first time. Allow 4-
6 hours for the initial charge.
Use the included USBto micro-USB cable to charge the unit. An LED battery indicator displays
current battery charging status; see the LED Displayfor PowerManagementsection for details.
4.1. Electrical Power
Run mode
54.6mA
Low Powermode
2.35~5.5mA
Contact
<90mA
Contactless
< 400mA
Magnetic stripe transaction
< 90mA
Off mode
2.5uA
4.2. Battery Life
72-hour standby,including 100 EMV transactions, 100 MSR transactions,and 100 NFC
transactions from full batteryuntil unit shuts off.
4.3. LED Display for Power Management (Bottom LED)
•The back-middle LED displays solid red: Battery is charging.
•The back-middle LED flashes amber andgreen: Battery power is low. Charge the battery
or connect the VP3300BT to a powersource.The VP3300BT remains fully functional
when connected to a powersource.
•The back-middle LED turns off whenconnected to a power source:Batteryis fully
charged.

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4.4. VP3300BT Power States
The VP3300 Bluetooth unit has 3 differentmodes:Run Mode,SleepMode, and Power Off (listed
below as“Low Power Mode”). Differentmechanisms allowone mode to switch to another:
•Run Mode to Sleep Mode:
oThe VP3300BT enters Sleep Mode if it hasbeenidle for severalseconds (the
defaultis five seconds,but the time can be modified in configuration settings)
•Sleep Mode to Run Mode:
Any of the following actions “wakes up” the reader:
oThe host sends any firmware command
oA userplugs the readerinto a USB port
oA user inserts an ICC card
oA userswipes a card
•Run Mode to Low Power Mode:
The following situations sendthe readertoenterLow Power Mode:
oThe host sends a firmware command initialize LowPower Mode
oLow batterylevel causes the readerto enterLow PowerMode
•Sleep Mode to Low PowerMode:
oThe VP3300BT enters Low Power Mode if it has beenin Sleep Mode for several
seconds (the defaultnumber is 20 seconds,but the time can be modified in
configuration settings)
•Low PowerMode to Run Mode:
The following actionssend the readerfrom Low PowerMode to Run Mode:
oA userpressesthe power button
oA userplugs the readerinto a USB port

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4.5. What Kind of USB Cable to Use with a VP3300BT
The table below providesscenariosforusing a VP300 BT with a USB cable andthe type of cable
required.
Scenario
Device Communication
Cable Required
I want to charge the VP3300BT. None
Standard micro USB
cable
I want to connect the VP3300BT to a
computertopowerthe device and use the
computeras a host device.
USB-HID Standard micro USB
cable*
I want to connect the VP3300BT to a
mobile device to powerthe VP3300BT and
connect to the host device via Bluetooth.
Bluetooth Standard micro USB
cable
I want to connect the VP3300BT to a
mobile device to powerthe VP3300BT,
use the mobile device as a host device,
and power both the VP3300BT and mobile
device via power injection.
USB-HID Powered OTG micro USB
cable*
*Also supports updating firmware.

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5. Bluetooth Connectivity and LED Indicators
The following sections describe pairing the VP3300BT to mobile devices and LED indicators for
Bluetooth-related functionality.
5.1. Bluetooth Pairing/Connection (Top LED)
In addition to the following instructions, see the sectionfurther below on iOS Connectivity for
details on using an iPad or iPhone in conjunction with a VP3300BT.
1. Enable the Bluetooth device search function on the mobile hostdevice (smartphone or
tablet).
2. Make sure the VP3300BT is charged orconnected to a powersource via USB.
3. If connected to a power source, the VP3300BT automatically activates Bluetooth. When
not connected to a powersource,pressthe VP3300BT’s Bluetooth function button to
activate Bluetooth. The button is located on the side of the case, near the ICC slot.
4. Find Bluetooth ID VP3300BT on the host smart phone or tablet and selectPairto finish
the pairing process.
5. Follow the instructions for the compatible payment software to perform a payment
transaction.
The VP3300BT will remain connected to the host indefinitely (via Bluetooth) if powered via a USB
cable. If the unit is operating on battery power, the defaultvalue is for the unit to enterlow-power
mode afterfive seconds of idling and to sleepafter20 secondsof idling to extendbatterylife. To
perform a transaction again,press the Bluetooth function button to re-establish the Bluetooth
connection.
For connection to an iOS device,follow the software maker's instructions after
Installing the compatible paymentsoftware.Also see the section on iOS Connectivity below.
Note: Tohave your host phone or tabletsearch fora specific BT UUID,see the ID TECH Universal
SDK documentation for iOS or Android on the ID TECH Knowledge Base.

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5.2. Bluetooth Range
The VP3300BT’s Bluetooth range is 10 meters within line-of-sight.
5.3. VP3300BT LED State Indicators
The VP3300BT uses the following LEDs to indicate power management,Bluetooth status,and
transaction status.
Device State
LED1
LED2
LED3
LED4
Back LED
Top LED
Battery charging
●
off
●
off
●
off
●
off
●
on
●
off
Battery power low
●
off
●
off
●
off
●
off
●●
flashing
●
off
Bluetooth ready
●
off
●
off
●
off
●
off
●
off
●
fast blink
Bluetooth connected
successfully
●
off
●
off
●
Off
●
off
●
off
●
fast blink
Bluetooth in sleep
mode
●
off
●
off
●
off
●
off
●
off
●
off
Bluetooth on standby
●
off
●
off
●
off
●
off
●
off
●
slow blink
Transaction successful
●
on
●
on
●
on
●
on
●
off
●
off
Transactionfailed
●
off
●
off
●
off
●
off
●
fast blink
●
off
5.4. LED Display for Bluetooth Status (Top LED)
•The Bluetooth LED is off: Bluetooth is in sleep mode.
•The LED flashes at normalduration speed:Bluetooth is on stand-by.
•The LED flashes at shortduration speed: Bluetooth is paired and connected.
5.5. LED Display During Transactions and Operation
•First front LED flashes green: ICC processing. The payment hostdisplays status during
transaction; do not remove card untilthe display shows the transaction has been
completed.
•All front LEDs flash green:
oContactless read successful. Host display shows the transaction as successful.
oMagnetic stripe read successful.Host display shows the transaction successful.
•Middle backLED flashes red: Magnetic stripe read failed.Hostdisplay shows the
transactionfailed;please swipe card again.

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5.6. iOS Connectivity: BLE andVP3300BT
The VP3300BT uses Bluetooth 4.0, also known as Bluetooth BLE (Bluetooth Low Energy). Unlike
previous versions of Bluetooth, BLE devicesdonot require pairing first through the Bluetooth
Settings on an iOS device. If the payment application provider has enabled BLE scanning in
software,iOS automaticallyscans, locates, and connects to allBLE devicesinrange.
Unlike other operating systems that candetectorspecifya BLE device byits MACaddress,due to
security reasons Apple does NOT allow for specifying a BLE device byMAC address.Instead,after
the user selects a device by its "friendly" name (see nextparagraph),iOScalculates a unique
identifier to directly make any further connections to that device.
The VP3300BT has a default friendly name of " IDTECH-VP3300-XXXXX" (the XXXXX is the
device’sserialnumber).This is the defaultname the ID TECH Universal SDK uses to connect to the
first VP3300BT it encounters when no other friendly name is set in the SDK,or when no iOS-
generated device identifier is provided.
See links near the end of this document forinformation aboutthe Universal SDK.Note that the
UniversalSDK is primarily of interest to developers.If the application provider or POS software
partner has already provided software to use in conjunction with the VP3300BT, the SDK is not
required.
5.7. Android Phone Connectivity
In some caseswhere the VP3300BT cannotconnect to a Bluetooth device,users can use an OTG
cable to connect the VP3300BT to an Android device that supports OTG. Connecting to an Android
device with an OTGcable allows transactions to work via USB HID interface.
5.8. Bluetooth Priority Versus USB Priority
Note that if a VP3300BT prioritizes the USB connection to its host device over its Bluetooth
connection. Disconnecting the USBcable forces the VP3300BT to switch communication modes
to Bluetooth.
To ensure that the VP3300BT only communicates via Bluetooth,make sure it is not connected to
a hostdevice via USBcable.

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6. For Software Developers: Software Development Support
By virtue of its EMV L2 kernel, the VP3300BT is compatible with a wide range of third-party
paymentapplications.Leveraging the Universal SDK (available for iOS, Android, or Windows) in
addition to ID TECH’s common contact kernelenables rapid application development using the
VP3300BT as the targetdevice.The Universal SDK includes versatile libraries that make sending
commandstothe VP3300BT while greatly facilitating debugging and eventhandling.
To obtainthe UniversalSDK free ofcharge,visit the VP3300BT productpage and selectthe SDK
version for the desired host platform (Android, iOS, Linux, MacOS, or Windows). Normally,
applications thattake advantage of the VP3300BT's capabilities can developedin a high-level
language like C# or Java using convenience objectsanddata structuresdefinedinthe Universal
SDK,obviating the needto sendbyte commandsdirectly.
Nevertheless,developers cancommunicate with the device with low-levelcommands. For a
command reference for the VP3300BT, contact an ID TECH representative to requestthe NEO
Interface Developers Guide (IDG), P/N 80139403-001. This document includes not only low-level
(firmware) commands but error codes, response codes, and information on various default
settings.
6.1. Best Practices for VP3300BT Developers
When developing payment applications for Android and iOS, make sure to consult the ID TECH
Universal SDK Guide for your respective platform for best practices to follow. Download the
Universal SDK Guide from the VP3300BT product page as partof the ZIP file for your development
platform.
ID TECH strongly recommends that integrators include a wayfor users to update their
passwords.

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6.2. Universal SDK Demo App
The UniversalSDK comes with a fully-featured demo app that connects to the VP3300BT in USB
mode (users can download the USDK Demo appas a standalone executable,separate from the
SDK; the demoappdoes not require the full SDK).
To use USDK Demo app:
1. Install the app with UniversalSDKDemo.exe
2. Plug the VP3300BT into the host computerwith a USB-to-micro-USB cable (not included)
3. Openthe USDK Demo app
The USDK Demo app displays the VP3300BT's available commandsin a commandtree,as shown
above. Single-click on a command to populate the centerpanelof the window with optional
settings relevant to the command (e.g., Amount and Start EMV Additional Tags). In some cases,
text fieldsappearfor users to enter custom values.
To execute the commandinquestion,double-clickitin the command tree (oruse the Execute
Commandbutton).The command executes inrealtime anda data trace appearsautomaticallyin
the center and right-hand panels.Use the Clear Logs button to clear both panels.
Download the USDK Demoapp on the ID TECH Knowledge Base.

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7. Updating VP3300BT Firmware
The steps below describe the process for updating VP3300BT firmware via the UniversalSDK
Demo.
When developing payment applications, make sure to consider that recommended firmware
updates include newfeatures, enhancements,and bug fixes.ID TECH strongly recommends
that paymentapplication developers include one of the existing methods for firmware updates:
via the ID TECH Universal SDK or via low-levelcommands.
To implementthe USDK method,reviewthe USDK packagewith sample source code and
documentation appropriate to the desired platform. To implementthe low-levelcommand
method,contactyour ID TECH representative for information.
Note: Before starting, contactyourID TECH representative to receive the mostrecentVP3300BT
firmware. Download the ZIP file and extract it to your computer.
1. Connectthe VP3300BT to yourPC via USB or serialport.
2. Download and install the latest USDK Demo app from the ID TECH Knowledge Base (if you
cannot access the link, please contact support).
3. Open the USDK Demo app from the Windows Start menu.

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4. Under Device,selectUpdate Device Firmware, then click Execute Command.
5. Navigate to and select the VP3300BT firmware file you downloaded earlier and click
Open.
6. The VP3300BT reboots and enters the bootloader,atwhich point the USDK Demo app
begins updating the device.
7. When the firmware update completes, the VP3300BT rebootsagainand the USDK Demo
app prints Firmware Update Successful in the Results panel.
8. For More Information
•To learn more about the VP3300BT and other ID TECH products, be sure to visit the ID
TECH Knowledge Base.
•To learnmore aboutEMV appdevelopmentwith the UniversalSDK,read EMV
Transactions with Universal SDK.pdf.
•Visit us online at http://idtechproducts.com.
•Find more Tech Support resources at http://www.idtechproducts.com/contact/tech-
support.