IDTECH ViVOpay VP5300M Use and care manual

ID TECH
10721 Walker Street, Cypress, CA 90630-4720
Tel: [phone] Fax [phone]
www.idtechproducts.com
ViVOpay™ VP5300M Integration Manual
80171500-001 Rev. F
28 July, 2020

ID TECH VP5300M User Manual
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Copyright2020 International Technologies and Systems Corporation. All rights reserved.
ID TECH
10721 Walker Street
Cypress, CA 90630 USA
This document, as well as the hardware and software it describes, is furnished under license and may
only be used in accordance with the terms of such license. The content of this paper is furnished for
informational use, subject to change without notice, and not to be construed as a commitment by ID
TECH. ID TECH assumes no responsibility or liability for any errors or inaccuracies that may appear in
this document.
Except as permitted by such license, no part of this publication may be reproduced or transmitted by
electronic, mechanical, recorded, or any other method, or translated into another language or
language form without the express written consent of ID TECH. ID TECH is a registered trademark of
International Technologies and Systems Corporation. ViVOpay and Value through Innovation are
trademarks of International Technologies and Systems Corporation. Other trademarks are the
property of the respective owner.
Warranty Disclaimer: The services and hardware are provided "as is" and "as-available," and the use
of these services and hardware are at the user’s own risk. ID TECH does not make, and hereby
disclaims, any and all other express or implied warranties, including, but not limited to warranties of
merchantability, title, fitness for a particular purpose, and any warranties arising from any course of
dealing, usage, or trade practice. ID TECH does not warrant that the services or hardware will be
uninterrupted, error-free, or completely secure.

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Table of Contents
1. OVERVIEW .......................................................................................................................................................................4
1.1. Features ..............................................................................................................................................................................5
1.2. Applicable Documents ....................................................................................................................................................6
1.3. VP5300M: Approvals.......................................................................................................................................................6
2. VP5300M: ELECTRICAL ..................................................................................................................................................7
2.1. VP5300M: Firmware .......................................................................................................................................................7
3. VP5300M: PHYSICAL/MECHANICAL CHARACTERISTICS ..........................................................................................9
3.1. VP5300M: Environmental Characteristics................................................................................................................9
3.2. VP5300M: Durability and Reliability Specs............................................................................................................10
3.3. VP5300M Contactless Specifications .....................................................................................................................10
4. VP5300M 3-VIEW DRAWING......................................................................................................................................11
5. VP5300M NFC ANTENNA 3-VIEW..............................................................................................................................13
6. VP5300M INSTALLATION ............................................................................................................................................14
6.1. Parts List ..........................................................................................................................................................................14
6.2. Installing the Reader.....................................................................................................................................................14
6.3. Mounting the VP5300M External NFC Antenna ..................................................................................................14
6.3.1. Flush-Mounting the Antenna...........................................................................................................................................................17
6.4. VP5300M Connectors..................................................................................................................................................18
6.5. Attaching the Cables from the Antenna to the VP5300M................................................................................18
6.6. Connecting to Power ....................................................................................................................................................18
6.7. Connecting to the Data Port.......................................................................................................................................18
6.8. VP5300M External Cable Pin Assignments: RS-232 .........................................................................................19
6.9. VP5300M External Cable Pin Assignments: USB................................................................................................19
7. LED MANAGEMENT ......................................................................................................................................................20
7.1. Front LED Status............................................................................................................................................................20
7.2. RF LED Status.................................................................................................................................................................20
7.3. Diagnostic LED Status..................................................................................................................................................21
8. USING THE VP5300M TO MAKE A CONTACTLESS PURCHASE...............................................................................22
8.1. Presenting Proximity Cards or NFC Phones..........................................................................................................22
9. INSTALLATION ...............................................................................................................................................................23
10. MAINTENANCE............................................................................................................................................................23
10.1. Cleaning the VP5300M .............................................................................................................................................23
11. PAIRING WITH PIN PAD .............................................................................................................................................25
11.1. Setting up the L100....................................................................................................................................................25
11.2. Setting up the VP5300M..........................................................................................................................................26
11.3. Pair the devices: ..........................................................................................................................................................29
12. RF INTERFERENCE .....................................................................................................................................................32
13. UPDATING VP5300M FIRMWARE............................................................................................................................33
14. TROUBLESHOOTING...................................................................................................................................................35
15. FCC WARNING STATEMENT......................................................................................................................................37
16. IC COMPLIANCE WARNING .......................................................................................................................................37
17. CAUTIONS AND WARNINGS......................................................................................................................................38

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1. Overview
ID TECH's VP5300M is a motorized, compact SRED credit card reader designed to support MSR
(MagStripe) and contact EMV, plus contactless EMV (when the device is mated with the VP5300M’s
NFC antenna).
The VP5300M is designed to deliver MSR, EMV, and optional NFC (contactless) payment acceptance
with SRED security and reliability in unattended payment scenarios, such as Parking, ATM, Ticketing,
and Payment Kiosks (among others).
The VP5300M leads the industry in low power consumption and ruggedness, with its plastic bezel
and IK07 and IP42 ratings to ensure long life in demanding conditions. The VP5300M is certified to
the latest payment standards of EMV (Level 1 and Level 2) and PCI (5.x) and offers easy integration of
payments into self-serve kiosk and unattended environments.
The VP5300M
NFC Antenna

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The VP5300M supports USB and serial (RS-232) host communication using the command protocol
defined in the NEO 2 Interface Developers Guide. This comprehensive guide describes all the firmware
commands and other features available in ID TECH's NEO-series devices; it is the authoritative source
for technical information of interest to systems integrators. Contact your ID TECH representative to
obtain a copy of this guide, which is available under NDA. Note, also, that a feature-rich, Windows-
based Universal SDK is available to aid in rapid development of applications that talk to the
VP5300M.
Be sure to check the Downloads page on the ID TECH Knowledge Base for the latest VP5300M
demos, utilities, SDK updates, white papers, and other downloads, all of which are freely available
without registration.
NOTE: The VP5300M requires the use of an external 12V DC power supply; it cannot run on USB port
power alone. When other peripherals are connected to it, such as an NFC antenna, the VP5300M
powers those peripherals.
1.1. Features
The VP5300M supports the following features:
•Contactless: ISO/IEC 14443 Type A and B
•PCI-PTS 5.x certification with SRED
•Tamper responsive (with automatic zeroization of keys in the event of tamper)
•MSR reads up to 3 tracks of data (Bi-Directional), with JIS-I and JIS-IIsupport
•ICC reader with landing contact
•Contact and Contactless EMV Level 1 certified
oContact EMV Level 2 certified, using ID TECH's proven Common Kernel
oAll major Contactless kernels supported
•State-of-the-art encryption support
oTriple DES
oAES
oTransArmor RSA
•Support for DUKPT key management (with 15 DUKPT slots) of data and/or MAC keys
•NGA Key Injection Protocol
•TR34 Remote Key Injection Protocol
•32 Key slots supported
•Optional contactless (NFC/RFID) antenna
•Mechanical and optical combination front switch
•Plastic bezel with a gate
•Dedicated RS232, USB, and Ethernet ports (for data communication)
•Dedicated DC 12 to 24V power input
•LAN with network function 2 colored LEDs for link state and speedindication
•Audio feedback for MSR, contact EMV, and contactless transactions
•RoHS 2, and REACH compliance

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•1-year manufacturer's warranty
This document assumes that users are familiar with their host systems and all related functions.
1.2. Applicable Documents
•ISO 7810 Identification cards: Physical characteristics
•ISO 7811 1 - 6 Identification Cards: Track 1 - 3
•ISO 7816 Identification cards: Integrated circuit cards
•ISO 4909 Magnetic stripe content for track 3
•80171400 Product Requirement Document: Motorized PCI SRED / EMV Insert Reader
•80000403-001 Enhanced Encrypted MSR Data Output Format
•80000404-001 ID-Tech Encrypt Data Format in Command Response Specification
•80000405-001 IDTECH NGA Key Injection Protocol
1.3. VP5300M: Approvals
Item
Regulation & Class
CE
EN55032/EN55035, Class- B
FCC
Part 15, Class-B
RoHS
Compliant
UL
Certification with UL regulation
REACH
Compliance with REACH regulation
USB IF
Compliance with USB IF regulation
EMV
Contact L1 & L2 / Contactless L1
PCI
PCI PTS 5.X Certified
Contactless Technology
Specification Compliance
American Express
American Express® ExpressPay 3.1
Discover
Discover® DPAS 1.0 Zip 3.1.2
MasterCard
MasterCard® MChip 3.1.1
Visa
Visa VCPS 2.2
Interac
Interac 1.5d
CUP
qPBOC 3.0 (ongoing)
JCB
JCB 1.4 (ongoing)
Mobile wallets
Apple Pay
Apple VAS
Android Pay
Google Smart Tap 2.1

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2. VP5300M: Electrical
Voltage requirement: 12V DC (minimum) is recommended, to 24V maximum.
Battery: The unit contains a small lithium battery to power the Real Time Clock and certain anti-
tamper features. This battery has a shelf life of five years. The battery is not user replaceable. Do not
attempt to open the VP5300M for any reason; this will trigger the anti-tamper features, causing the
unit to become inoperable. If a replacement battery is required, return the VP5300M to ID TECH.
Contact [e-mail] for more information.
2.1. VP5300M: Firmware
Feature
Support Function
Magnetic stripe
•
Meets ISO 7810/ISO 7811 specification Supports
AAMVA format
•Supports JIS I/II card format
•Supports single, dual and triple tracks; dual head.
Contactless
•
EMVCo Contactless Level 1/2
•ISO 14443 Type A&B, MIFARE, ISO 18092 Visa: VCPS
2.2 IRWIN listed
•MasterCard: M/Chip 3.1.1
•American Express: ExpressPay 3.1
•Discover: DPAS 1.0
•Interac: Flash version 1.5d
•CUP : qPBOC3.0
•JCB : JCB 1.4
•MIFARE: Classic, Ultralight C, DESFire, DESFire EV1
supported via passthrough mode
Contact
•
EMVCo Contact Level 1 & 2 (L2 Common Kernel)
Key injection
•
Compatible with FutureX and Geobridge HSMs for Data
Key Injection
•Can communicate with HSM via RS232 port
•Support for RSA keys generation and certificates
loading Support for Asymmetric TR-34 Remote Key
Injection
Security
•
PCI PTS SRED Certified (5.x or higher)
•Supports ID TECH Encrypted Data Output Format –
80000502-001
•Support multiple types of encryption formats:
oTDES
oAES
oRSA-based TransArmor
•Supports Multiple Key management techniques: DUKPT
•Master Session Key

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Feature
Support Function
•
Secure firmware. Remote key injection, and application
download using PKI
•Secure commands (PKI) for configuring device (RTC,
whitelist, reset device, etc.)
Command Set
•
Reference the NEO Interface Developers Guide -
800139403-001
Host Interfaces
•
RS232, USB-HID
Firmware/Application
Download
•
Use host interfaces to download firmware/application
Application
•
Future development to supports payment applications
hosted by the VP5300M to send payment packets to
different gateways/processors/acquirers
• QSPI Flash for code storage and SDRAM for memory
LEDs
•
LEDs – Green NFC Certification LED on antenna
•diagnostic LED
•1 tri-color LED indicator for MSR
Audio
•
Beep for contactless transaction and other functions
Logs
•
Keep logs for firmware/application download, secure
events

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3. VP5300M: Physical/Mechanical Characteristics
Item
Physical
Dimensions:
VP5300M Reader
163mm from back of mounting surface x 65mm flange width x
27.5 mm flange height (LxWxH)
Physical
Dimensions: VP5300
NFC Antenna Bezel
65mm x 54mm x 14.5mm (LxWxH), not counting 15.5mm-deep M4
studs that protrude from the back of the unit
Structure Material
Plastic bezel, PC UL 94V-0
Housing Color
Black
Weight
0.51 kg without SAM board
Bezel
Plastic bezel with texture
3.1. VP5300M: Environmental Characteristics
Category
Support
Operating Temperature
-0° C to 50° C (32° F to 122° F),
Storage Temperature
-20° C to 70° C (-4° F to 158° F)
Operating Humidity
10% to 95% non-condensing
Storage Humidity
10% to 95% non-condensing
Transit Humidity
5% to 95% non-condensing
Operating Environment
Water resistant for indoor use
IK Rating
IK07
IP Rating
IP42
ESD (Device)
Air discharge
±15kV (Discharge at Front Bezel Only)
Contact discharge
±8kV
Note: Cables and connectors must be fully isolated with insulating material to prevent ESD discharge.

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3.2. VP5300M: Durability and Reliability Specs
Item
Specification
Magnetic Head
600,000 cycles minimum
Chassis, card slot
600,000 cycles minimum
Smartcard contact block
600,000 cycles minimum
Bezel and gate
600,000 cycles minimum
Motorized mechanism
600,000 cycles minimum
Impact Resistance
The front face is impact resistant to IK07 rating
Ingress Resistance
The front face meets IP42 rating
3.3. VP5300M Contactless Specifications
Hardware
MTBF
Over 100,000 hours
Receiver Subcarrier Data
ISO 14443-2 Type A/ISO 14443-2 Type B:
ISO 18092
Typical Read Range
0~4cm(0~1.5 inches)

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4. VP5300M 3-View Drawing

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5. VP5300M NFC Antenna 3-View
Antenna mounting details:

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6. VP5300M Installation
This section provides information on how to install the VP5300M in an enclosure.
Note that the unit may be installed edgewise (vertically), or in a horizontal manner. It can also be
bolted to or custom-mounted flush with a surface. In the latter case, make sure to allow a 3mm
(minimum) cutout clearance around the edge of the metal face flange (assuming the enclosure is
metallic) to maintain good NFC performance. Do not tightly flush-mount the unit to a metal
enclosure. Test NFC performance thoroughly to be sure no interference or signal attenuation occurs.
6.1. Parts List
Verify that you have the following hardware for installing the VP5300M:
•IDM-101: VP5300M; Ethernet, No SAM, JIS; No conformal coating; Production Unit; No
custom features.
•(Optional) ViVOpay 5300M NFC Antenna P/N ID-80152002-003. You will need this item and
its cable (P/N 80152235-001 or 80152236-001) to use VP5300M’s contactless (NFC)
capabilities.
•USB cable P/N 80171201-001, or RS-232 cable P/N 80171203-001.
•Power supply P/N AC0005R-12 with cable 80171204-001.
6.2. Installing the Reader
Refer to the VP5300M 3-view drawing. Verify that power cords can physically reach the unit. Then
proceed to:
•Locate, mark, and drill holes for the mounting points of the unit.
•Secure the unit to the enclosure with bolts or screws of appropriate depth. Note that the anti-
tamper nubs, located on the unit's left side, must be depressed when the unit is mounted.
6.3. Mounting the VP5300M External NFC Antenna
Refer to the VP5300M Antenna 3-view drawing. If you are using the VP5300M’s contactless
capability, you will need to install the optional NFC antenna and its cabling.
Use the following instructions to mount the antenna on the exterior of a kiosk.
Note: It is recommended that you experiment with and verify the orientation of the VP5300M NFC
Antenna before marking and drilling mounting holes, ensuring that the antenna is far enough away
from the main body of the VP5300M so that insertion of a "tap card" in the unit's contact-EMV slot
doesn't trigger an unwanted NFC interaction.
Important: Mark holes in such a way as to ensure that the ViVOpay NFC Antenna is oriented with the
LEDs at the top.

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1. Locate and mark the four 4.5 mm (3/16 inch) mounting holes.
2. Locate and mark two 14.0 mm (0.551 inches) access holes (used for connecting the
antenna barrel connector and the LED power and data cable to the unit. Notice that these
holes are located off-center toward the top of the unit.
3. Drill the four 4.5 mm (3/16 inch) mounting holes.
4. Drill the two access holes (14.0 mm, 0.551 inch) holes using a 35/64 drill bit.
5. Use the nuts that are supplied with the unit (in plastic bag).

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6. Route the end of the cable (80152235-001) with the RJ-45 connector through the
matching 14.0 mm (0.551 inch) hole into the kiosk. Make sure that the front of the
antenna will be properly oriented (not upside down) on the kiosk before inserting the four
screws into the mounting holes.
7. Align the four threaded posts with their mounting holes and attach the ViVOpay NFC
Antenna to the mounting surface. Make sure that the cable is not pinched, rubbing, or
binding.
8. Use the four nuts to secure the ViVOpay NFC Antenna to the surface of the kiosk. Make
sure to tighten the nuts securely so that the antenna does not move freely on the outside
surface of the kiosk.
Note: Tighten the nuts to 5-7 in/lbs. for a good weather-tight seal.

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9. Attach the end of the cable with the SMB barrel connector through the right 14.0 mm
(0.551 inch) hole and secure it to its socket on the back of the antenna. The SMB
connector pushes onto the socket.
10. Attach the RJ-45 connector (male) coming from the ViVOpay NFC Antenna to the RJ-45
receptacle (female) on the 80152236-001 cable.
6.3.1. Flush-Mounting the Antenna
The antenna’s RF field is sensitive to the proximity of metal. There are three options when flush-
mounting the antenna in a metal surface or bezel:
1. Mount with the RF emitting surface of the antenna at least 1cm forward of anymetal.
2. Mount with the RF emitting surface of the antenna at least 1cm behind any metal. Note: this
reduces the antenna’s effective range.
3. Mount flush with the metal but allow a minimum of 1cm spacing between the antenna and
the metal.
In all three cases, make sure to test the antenna mounting before engaging in a production-ready
installation.

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6.4. VP5300M Connectors
#
Description
Cable
1
SAM slot
Additional SAM slot (optional)
2
USB port
80171201-001, 4-pin USB cable
3
Antenna
80152236-001, connect to NFC antenna (ID-80152002-003)
4
Power
80171204-001, 2-pin power cable, with adaptor AC0005R-12
5
PINPAD
80141220-001, L100 cable
6
RS-232
80171203-001, 9-pin RS-232 cable
7
Ethernet
RJ-45 Ethernet cable (optional)
6.5. Attaching the Cables from the Antenna to the VP5300M
1. Attach the SMB barrel end of the cable (80152236-001) from the antenna to the SMB
post of the VP5300M. The connector slides on.
2. Attach the 8-pin end of the cable (80152235-001) from the antenna to the VP5300M,
where the receptacle sits next to the RJ-45 (Ethernet) receptacle.
6.6. Connecting to Power
The VP5300M is powered through the power input connector.
1. Connect the 12V DC power supply (P/N AC0005R-12) with cable 80171204-001 to the
receptacle on the bottom side of unit.
2. Plug the unit in to an AC outlet and verify that the VP5300M lights up.
6.7. Connecting to the Data Port
Use 9-pin JST P/N PHR-9 (or equivalent) for the RS232 connector or 5-pin JST P/N PHR-5 (or
equivalent) for the USB connector. See diagrams below for RS-232 or USB, as appropriate.

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6.8. VP5300M External Cable Pin Assignments: RS-232
6.9. VP5300M External Cable Pin Assignments: USB

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7. LED Management
The VP5300M has three LED indicators:
•One user-interface LED on the reader’s front bezel
•Four LEDs on the RF antenna on the front of the unit
•One diagnostic LED on the back of the device
7.1. Front LED Status
•The LED turns green when the unit is idle.
•LED handling for MagStripe card operation is as follows:
State
LED1
Buzzer
Indicated State
1
Off
Off
No external power.
2
Solid Green
Off
Idle or a non-MagStripe card was inserted.
3
Off ->Solid Green->Off
One short beep
Successfully read MagStripe card.
4
Off ->Solid Red->Off
Off
Failed to read MagStripe card.
7.2. RF LED Status
•The LED on the VP5300M’s external antenna shows the transaction status for smart and
contactless cards.
•The LEDs can be off, solid, or flashing slow or fast, depending on the indicated status.
State
LED1
LED2
LED3
LED4
Buzzer
Indicated State
1 Off Off Off Off Off RF antenna is not connected to the unit.
2
Slow
Flashing
Off Off Off Off Unit is ready.
3 Solid Off Off Off Off Unit is waiting to read cards.
4
Fast
Flashing
Off Off Off Off
Powering on the smart card slot and
starting smart card operation.
5 Solid Solid Solid Solid
One long
beep Successful contactless card transaction.
6 Off Off Off Off
Three
short
beeps
Failed contactless card transaction.
7 Off Off Off Off
Two short
beeps
Declined contactless card transaction.
8 Solid Solid Solid Solid
One short
beep
Successful MagStripe card read.