PAX S300 User manual

MENU LAYOUT AND KEY USAGE
• The PAX S300 has two menu menus: Transaction and
Administration (ADMIN)
• Use the on-screen scroll arrows to navigate the menus
• To enter letters using the numeric keypad, press the number
key for the corresponding letter and then press the ALPHA key
until the desired letter appears
• Press 0(zero) and then the ALPHA key to enter a space
• Press the on-screen Up arrow and then the ALPHA key to enter
special characters
• To confirm an entry, press the green key
• To correct an entry, press the yellow key
• To cancel a function, press the red Xkey
PREPARING THE TERMINAL FOR USE
1. Turn the terminal over and remove the back cover (you may
need to remove one screw).
2. Install the S300 connector cable to the terminal.
3. Replace the terminal’s back cover (fasten the screw if required).
4. Connect power adapter cable to S300 connector cable.
5. If using an Ethernet connection:
a. Connect an Ethernet cable to red LAN connector of the S300
connector cable.
b. Connect the other end of the Ethernet cable to your
network router.
6. If using a serial connection:
a. Connect the S80 download cable RJ11 plug to the blue
RS232A connector of the S300 connector cable.
b. Fasten the two DB-9 connectors together.
c. Connect the DB-9 to USB serial connector to a USB plug on
the POS system.
7. Press the terminal’s red cancel Xbutton to exit ECR mode.
8. Enter administrator password to enter Admin mode.
9. To return to ECR mode press yellow key.
CHANGING TEMPORARY ADMIN PASSWORD
1. Press the on-screen Up arrow to access the ADMIN menu.
2. Press 9to access the PASSWORD menu.
3. Press 2for ADMIN PWD.
4. Enter the temporary admin password (000000) and press the
green key.
5. Enter the new admin password and press the green key.
6. Re-enter the new password to confirm and press the green
key.
COMMUNICATION TO HOST SET-UP
NOTE: If you have not already, change the temporary Admin
password.
1. Press the on-screen Up arrow to access the ADMIN menu.
2. Press 3for SETUP.
3. Press 2for HOST SETUP.
4. Enter the admin password and press the green key.
5. Enter the assigned MERCHANT ID (provided by PayFacto) and
press the green key to confirm.
6. Enter the assigned TID (Terminal ID, provided by PayFacto) and
press the green key to confirm.
7. Select the FALLBACK TO DIAL option: press 1for Yes or 2for No.
NOTE: If you select Yes, ensure that the terminal has
a telephone connection.
8. Select the INPUT TYPE: press 1 for IP or 2for NAME.
9. Enter the information provided by PayFacto for the following
parameters and press the green key to confirm:
• IP ADDRESS or IP NAME (according to the option selected in
step 8)
• PORT
•CTP GWAY URL
• CTP GWAY PORT
10. Press the red Xkey two times to return to the main screen.
HOST DOWNLOAD
1. Press the on-screen Up arrow to access the ADMIN menu.
2. Press 6for MAINTENANCE.
3. Press 1for PARAM DLL.
4. Press the green key to perform the download.
5. After the download completes, press 2for EMV KEY DLL.
6. After the download completes, press 3for ASSOCIATION.
NOTE: This step is only required if the terminal will be used as a
wireless device.
S300 Integrated Mode
Quick Reference Guide

SYSTEM SET-UP
1. Press the on-screen Up arrow to access the ADMIN menu.
2. Press 3for SETUP.
3. Press 3for SYSTEM SETUP.
4. Enter the admin password and press the green key.
5. The TERMINAL DATE is set by the host; press the green key to
confirm.
6. The TERMINAL TIME is set by the host; press the green key to
confirm
7. Select the ECR TYPE: press 1for STANDARD or 2for CTP
GATEWAY.
8. If you select 1 – STANDARD:
• The PORT FOR ECR is set by the host; press the green key to
confirm.
• Select the ETHERNET SETUP: press 1for DYNAMIC or 2for
STATIC; go to step 10.
9. If you select 2 – CTP GATEWAY, select the ETHERNET SETUP:
press 1for DYNAMIC or 2for STATIC.
10. If you select 1 – DYNAMIC, the terminal obtains the configuration
information from the host; go to step 12.
11. If you select 2 – STATIC, configure the following connection
parameters:
• TERM IP ADRESS
• MASK IP
• GATEWAY ADDRESS
• PRIMARY ADDRESS
12. When the connection parameters are set, select a TEST
CONNECTION option: select 1(Yes) to test the connection or 2
(No) to return to the SETUP menu.
13. Press the red Xkey two times to return to the main screen.
PAYFACTO KEY EXCHANGE
1. Press the on-screen Up arrow to access the ADMIN menu.
2. Press 4 for KEY EXCHANGE.
The terminal connects to the host to update the security keys.
3. Press the green key to continue.
TERMINAL FUNCTIONS/OPTIONS SET-UP
1. Press the on-screen Up arrow to access the ADMIN menu.
2. Press 3for SETUP.
3. Press 1for OPTIONS.
4. Enter the admin password and press the green key.
5. Set the terminal’s operation using the on-screen options for the
following functions:
• MERCHANT LANG: Terminal language
• APPLICATION MODE: Sales environment
• TERMINAL TYPE: The accepted card type(s)
• TIP OPTION: Whether to enable tipping or not; selecting Yes
displays additional related settings
• CASHBACK OPTION: Whether to enable cashback or not;
selecting Yes displays additional related settings
• ENTER LAST 4 DIGITS: Whether to require the entry or the card’s
last 4 digits as fraud prevention
• INVOICE NUMBER: Whether the terminal prints an invoice
number on the receipt
• BUZZER: Enables or mutes terminal sounds
• OKS BEFORE PRINT: Whether the operator presses OK before
printing a receipt
• OKS ON SETTLEMENT: WHETHER THE OPERATOR PRESSES OK
BEFORE PERFORMING A SETTLEMENT
• COMPL W/O PAUTH: Selects if a transaction can be completed
without a preauthorization
• SETT HST TOTALS: Whether the terminal’s settlement history
totals are retained
• PAY TYPE QUES: Whether the terminal asks for the payment
type
• OKS CONFIRM AMOUNT: Whether the operator presses OK to
confirm an amount
BATCH CLOSE SETTLEMENT
NOTE: This function can also be completed in ECR mode.
IMPORTANT: Complete any open pre-authorizations
before closing a batch.
1. Press the on-screen Up arrow to access the ADMIN menu.
2. Press 1for SETTLEMENT.
3. Enter the admin password and press the green key.
4. Press the green key to confirm the SALES AND TRANSACTION
COUNT.
5. Press the green key to confirm REFUND details.
The settlement completes and closes the batch.
ENABLING CONTACTLESS TRANSACTIONS
1. Press the on-screen Up arrow to access the ADMIN menu.
2. Press 3for SETUP.
3. Press 4for CONFIG NFC.
4. Enter the admin password and press the green key.
5. To enable contactless transactions, press 1 – YES for ENABLE
CLESS.
6. For each contactless technology, select 1 – YES to accept or 2 –
NO to refuse:
• ENABLE PAYWAVE (Visa)
• ENABLE PAYPASS (MasterCard)
• ENABLE FLASH (Interac)
• ENABLE DPAS
• ENABLE XPRESSPAY
• ENABLE JSPEEDY
7. Press the red Xkey two times to return to the main screen.
S300 Integrated Mode
Quick Reference Guide

CHANGING MERCHANT AND ADMIN PASSWORDS
1. Press the on-screen Up arrow to access the ADMIN menu.
2. Press 9to access the PASSWORD menu.
3. Press 1for MERCH PWD (merchant) or 2for ADMIN PWD (admin).
4. Enter the current password and press the green key.
5. Enter the NEW PASSWORD and press the green key.
6. Re-enter the NEW PASSWORD to confirm and press the green
key.
PASSWORD PROTECT TERMINAL FUNCTIONS
You can protect certain terminal functions by restricting access
without a password.
1. Press the on-screen Up arrow to access the ADMIN menu.
2. Press 9to access the PASSWORD menu.
3. Select the function category to configure:
• Press 3for REPORT PWD to configure report-related
passwords.
• Press 4for FINAN PWD to configure terminal finance-related
passwords.
• Press 5for MISC PWD to configure passwords for
miscellaneous functions.
4. Enter the admin password and press the green key.
5. For each category function, press 1(Yes) to enable the
password requirement or press 2(No) to disable password use
for the function.
6. Press the red Xkey twice to return to the main screen.
CHANGING LANGUAGE
1. Press the on-screen Up arrow to access the ADMIN menu.
2. Press 3for SETUP.
3. Press 1for OPTIONS.
4. Enter the admin password and press the green key.
5. Select the desired language: 1for English or 2for Français.
6. Press the red Xkey three times to return to the main screen.
TRAINING MODE
NOTES :
• Training mode is unavailable if the batch is open (must perform
a settlement).
• Transactions are not recorded in training mode.
• Make sure to leave training mode before processing
transactions.
To access training mode:
1. Press the on-screen Up arrow to access the ADMIN menu.
2. Press 8for TRAINING.
3. Enter the merchant password and press the green key.
4. Press 1for YES to access training mode.
5. Press the red Xkey to return to the main screen.
To leave training mode:
1. Press the on-screen Up arrow to access the ADMIN menu.
2. Press 8for TRAINING.
3. Enter the merchant password and press the green key.
4. Press 2for No to leave training mode.
5. Press the red Xkey to return to the main screen.
For assistance contact us
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S300 Integrated Mode
Quick Reference Guide