Image Access WideTEK 12 User manual

WideTEK® 12
WideTEK® 25
Setup Guide
English
08/2021

Table of Contents
Revision overview.....................................................................................4
Notes on the instructions and the manufacturer ......................................4
Keep instructions available......................................................................4
Design features in the text ......................................................................5
Design features in illustrations ................................................................6
Associated documents.............................................................................6
Copyright .................................................................................................7
Contact details of the manufacturer in Germany....................................7
Technical support ....................................................................................7
Contact details of the manufacturer in the USA......................................7
Device safety ............................................................................................8
Intended use............................................................................................8
Basic safety instructions ..........................................................................9
Responsibility of the operator ...............................................................10
Personnel qualification ..........................................................................10
Design features of warnings ..................................................................11
Design features of notices of damage to property................................11
Description .............................................................................................12
Task and function...................................................................................12
Overview WideTEK® 12/25....................................................................13
WideTEK® 12/25 Overview with Backlight (Optional) ...........................14
Overview rear side WideTEK® 12...........................................................15
Overview rear side WideTEK® 25...........................................................16
Overview screen for the setup menu ....................................................17
Rating plate............................................................................................18
Serial number ........................................................................................19
User interfaces.......................................................................................20

Installation site .......................................................................................21
Environmental conditions ..................................................................... 21
Prepare setup..........................................................................................22
Connecting the power adapter ............................................................. 22
Establish network connection ............................................................... 23
Connecting the foot switch ................................................................... 23
Connecting the optional monitor.......................................................... 24
Connecting the optional touch screen .................................................. 24
Switch on scanner ................................................................................. 25
Switch off scanner ................................................................................. 27
Perform setup .........................................................................................29
Setup Wizard ......................................................................................... 29
Perform calibrations ...............................................................................31
Activate setup menu ............................................................................. 31
System Restore .......................................................................................34
Solid State Disk Software Error.............................................................. 34
Recovery points..................................................................................... 34
System Restore to Factory Defaults ...................................................... 35
System recovery of user settings........................................................... 36
Cleaning ..................................................................................................37
Technical Specifications ..........................................................................38
Scanner Specification WideTEK® 12 ...................................................... 38
Scanner Specification WideTEK® 25 ...................................................... 40
Umgebungsbedingungen ...................................................................... 41
Electrical Specifications ......................................................................... 42
Dimensions and weight WideTEK® 12................................................... 43
Dimensions and weight WideTEK® 25................................................... 43

Revision overview
4
Revision overview
Date
Rev.
Name
Description of
change
Reason for change
30.08.2021
1.0
JKN
First draft
First published version
Notes on the instructions and the
manufacturer
This manual will help you to safely prepare and perform the setup of the
WideTEK® 12/25 flatbed scanners. The WideTEK® 12/25 flatbed scanners
are referred to as "scanners" in the following.
The start button is referred to as the "power button" in this manual.
Keep instructions available
This manual is part of the scanner.
➢Always keep this manual with the scanner.
➢Make sure the manual is available to the user.
➢Include this manual when selling or otherwise transferring the scanner.

Notes on the instructions and the manufacturer
5
Design features in the text
Various elements of this guide have specified design features. This allows
you to easily distinguish the following elements:
normal text
BUTTONS OF THE SCREEN
"menu labels"
➢Action steps
•first level enumeration
Cross-references
Tips contain additional information, such as specific details on how to
prepare and perform the setup.

Notes on the instructions and the manufacturer
6
Design features in illustrations
When elements are referred to in a legend or in the running text, they are
given a number (1).
Associated documents
Accompanying documents include:
•Unpacking and packing instructions
•Legal information (EC declaration of conformity, safety and EMC
certificates, RoHS etc.).

Notes on the instructions and the manufacturer
7
Copyright
This manual contains information that is subject to copyright. This manual
may not be copied, printed, filmed, processed, reproduced or distributed
in any form, in whole or in part, without the prior written permission of
Image Access GmbH.
© Image Access GmbH 2021
All rights reserved.
Trademark
Scan2Net®, Scan2Pad®, Bookeye® and WideTEK® are registered
trademarks of Image Access, all other trademarks belong to their
respective owners.
Contact details of the manufacturer in Germany
Image Access GmbH
Hatzfelderstraße 161-163
42281 Wuppertal
Tel.: [phone]
E-Mail: [e-mail]
Internet address: www.imageaccess.de
Technical support
You can reach Image Access GmbH technical support at the following e-
mail address: s[email protected]e.
Contact details of the manufacturer in the USA
Image Access LP
2511 Technology Drive, Suite 109
Elgin, IL 60124
Tel: [phone]
Email: [e-mail]
Web address: www.imageaccess.us

Device safety
8
Device safety
Intended use
The scanner is used for scanning all kinds of images and documents. The
documents must comply with the characteristics according to the technical
specifications. The scanner is intended for use in closed rooms in the
commercial sector.
Intended use also includes reading and understanding this manual and
observing and following all instructions in this manual, especially the safety
instructions. Any other use is expressly considered improper and will void
any warranty and liability claims.
Environmental conditions
Make sure that the scanner is used only under the following environmental
conditions:
•Ambient temperature during operation: 5 °C to 40 °C (41 °F - 104 °F)
•Storage temperature: 0 °C to 60 °C (32 °F to 140 °F)
•Relative humidity: 20 to 80 %, non-condensing
➢Ensure that the scanner is not exposed to direct sunlight.

Device safety
9
Basic safety instructions
Avoid injury or death from electric shock
➢Never open the scanner case.
➢Do not expose the scanner to dripping or splashing water, and do not
place containers filled with liquid on the scanner. Liquid ingress may
damage the scanner.
➢Do not insert any objects into the scanner through any slots or
openings.
➢Only connect the scanner to a properly installed and grounded power
outlet using the supplied power adapter.
➢Do not use the power adapter if the housing or the cable of the power
adapter is damaged. In this case, replace the power adapter with a one
of the same type.
➢Do not use the scanner if it is visibly damaged. In this case, unplug the
power cord from the wall outlet. Contact Image Access technical
support, see the Technical Support section beginning on page 7.
Avoid burns
➢Do not cover the existing openings in the scanner housing. They are
used for ventilation. Otherwise, the scanner could overheat.
➢Do not place the scanner in front of air conditioners that emit intense
heat.
Avoid cuts
The glass plate of the scanner is only suitable for the weight of documents.
Objects or body parts with higher weight may destroy the glass plate and
cause cuts.
➢Make sure that the weight of the item to be scanned does not exceed
10 kg (22 lbs.)

Device safety
10
Avoid broken bones, bruises and contusions
Incorrect routing of the cables can cause tripping.
➢Lay the connection cables so that no one can trip over them.
The scanner weighs 28 kg (62 lbs.) and 45 kg. (100 lbs.), depending on the
model.
➢Handle the scanner only with the help of a second person.
➢Place the scanner only on a solid, level, vibration-free surface that is
strong enough to support the weight of the scanner.
Avoid material damage or malfunctions
➢Ensure good room ventilation to maintain ambient conditions.
➢Do not place the scanner near equipment that emits strong
electromagnetic radiation.
➢Always place the scanner on a suitable, stable table.
➢Do not use cleaning agents containing abrasive additives, solvents or
acids. Use a damp microfiber cloth.
➢Only operate the touchscreen with your finger or a suitable, conductive
pen with a rubber tip. Other objects can damage the touchscreen.
Responsibility of the operator
The scanner operator must ensure that only qualified personnel perform
the scanner setup.
Personnel qualification
Personnel performing setup of the scanner must be knowledgeable in
setting up, connecting, and operating computer accessories.

Device safety
11
Design features of warnings
This manual contains the following warnings:
WARNING
Notes with the word WARNING warn of a dangerous
situation that can possibly lead to death or serious injury.
CAUTION
Notes with the word CAUTION warn of a situation that may
result in minor or moderate injury.
The following symbols are used in the warnings:
Symbol
Explanation
Danger due to electric shock
General danger symbol
Design features of notices of damage to property
CAUTION!
Notes with the word CAUTION warn of a situation that will
result in property damage.

Description
12
Description
Task and function
The scanner is used for scanning all kinds of images and documents. The
characteristics of the documents such as size, weight must comply with the
specifications found in the technical data. The scanner is intended for use
in closed rooms in the commercial sector.
Intended use also includes observing and following all information in this
manual, especially the safety instructions. Any other use is considered
improper and will void the warranty and liability claims.

Description
13
Overview WideTEK® 12/25
No.
Designation
1
Lid
2
Glass plate
3
Power button
4
USB connection socket
5
Touchscreen

Description
14
WideTEK® 12/25 Overview with Backlight (Optional)
No.
Designation
1
Backlight
2
Glass plate
3
Power button
4
USB connection socket
5
Touchscreen

Description
15
Overview rear side WideTEK® 12
The following figure shows the back of the scanner.
No.
Designation
1
Connection socket 24 V DC for external mains adapter
2
Main power switch
3
Connection socket for foot switch
4
Connection socket 24 V DC for optional backlight
5
Network connection socket
6
DisplayPort connector socket
7
USB connection socket
8
Reset button

Description
16
Overview rear side WideTEK® 25
The following figure shows the back of the scanner.
No.
Designation
1
Connection socket 24 V DC for external mains adapter
2
Main power switch
3
Connection socket for foot switch
4
Connection socket 24 V DC for optional backlight
5
Network connection socket
6
DisplayPort connector socket
7
USB connection socket
8
Reset button

Description
17
Overview screen for the setup menu
No.
Designation
1
Buttons and parameters
2
Display of the menu designation
3
Display of online help 1
4
Button for exiting the setup menu to the start screen
5
Display of the serial number
6
Display of the IP address
7
Display of the firmware version
1Online Help display is only available when a second touch screen is
connected to the scanner.

Description
18
Rating plate
The rating plate is located on the back of the scanner.
The following figure shows the rating plate of the WideTEK®12 model.

Description
19
The following figure shows the rating plate of the WideTEK®25 model.
Serial number
The serial number of the scanner is located on the back of the device.
Keep the serial number handy when calling for support.

Description
20
User interfaces
The scanner can be operated in five ways.
•Via the touch screen and the ScanWizard Touch user interface.
•Via EasyScan or a client application.
•Via a standard web browser and the ScanWizard Client interface.
•Via the optional Scan2Pad® Hotspot.
•Via external scanning applications.