Image Access WideTEK 12 Manual

WideTEK® 12
WideTEK® 25
Setup Instructions
English
07/2019

Contents
Revision History........................................................................................5
Information about the Instructions and the Manufacturer .......................6
Keep Instructions with the Scanner.........................................................6
Design Features in Text............................................................................7
Design Features in Pictures......................................................................8
Associated Documents ............................................................................8
Copyright .................................................................................................8
Contact Data of the Manufacturer in Germany.......................................9
Technical Support ....................................................................................9
Contact Data of the Manufacturer in the U.S..........................................9
Safety......................................................................................................10
Intended Use .........................................................................................10
Basic Safety Information........................................................................10
Avoiding Property Damage and Malfunctions.......................................12
Responsibility of the Owner ..................................................................12
Staff Qualifications.................................................................................12
Design Features of Warning Notices .....................................................13
Formatting of Information Regarding Property Damage.......................13
Description .............................................................................................14
Purpose and Function............................................................................14
WideTEK® 12/25 Overview....................................................................14
WideTEK® 12/25 Overview with Backlight (Optional) ...........................15
Rear View of the WideTEK® 12..............................................................16
Rear View of the WideTEK® 25..............................................................17
User Interfaces.......................................................................................18
Setup Menu Overview Screen ...............................................................19
Rating Plate............................................................................................20

Device Location.......................................................................................22
Environment.......................................................................................... 22
Prepare for Setup....................................................................................23
Remove the Transport Locks ................................................................. 23
Connect the Power Supply .................................................................... 24
Establish the Network Connection........................................................ 25
Connect the Optional Foot Switch ........................................................ 25
Connect the Optional Monitor .............................................................. 26
Connect the Optional Touchscreen....................................................... 26
Switch On the Scanner .......................................................................... 27
Switch Off the Scanner .......................................................................... 29
Perform Setup.........................................................................................31
Change the Menu Language.................................................................. 31
Activate the Setup Menu....................................................................... 33
Perform White Balance ......................................................................... 37
Perform White Balance with Backlight Cover ....................................... 45
Assign the IP Address ............................................................................ 53
Modify User Settings ............................................................................. 61
Set the Time and Date........................................................................... 68
Perform Test Suite................................................................................. 73
Perform Touchscreen Test .................................................................... 77
Recovery .................................................................................................81
Hard Disk / Solid State Disk Software Failure........................................ 81
Recover the HD/SSD to Factory Default ................................................ 82
Preparations to Recover an HD/SSD...................................................... 82
Recovery Process................................................................................... 82
Recovery Process 2 - Update Scanner Firmware................................... 85
Recovery Process 3 - Adjustments ........................................................ 85
Maintenance...........................................................................................86
Touchscreen .......................................................................................... 86

Surfaces .................................................................................................86
Cleaning the Glass Plate.........................................................................87
Repair.....................................................................................................87
Technical Specifications ..........................................................................88
WideTEK® 12 Scanner Specifications.....................................................88
WideTEK® 25 Scanner Specifications.....................................................90
Ambient Conditions ...............................................................................91
Electrical Specifications .........................................................................91
Dimensions and Weight WideTEK® 12 ..................................................93
Dimensions and Weight WideTEK® 25 ..................................................93

Revision History
5
Revision History
Date
Rev.
Name
Description of
Change
Reason of Change
16.10.2017
1.0
JKN
First draft
First published version
23.07.2019
1.1
JKN
Second draft
New power button,
optional backlight

Information about the Instructions and the
Manufacturer
6
Information about the Instructions and the
Manufacturer
These instructions show you how to safely prepare and perform the setup
for the flatbed scanners WideTEK® 12 and WideTEK® 25. The flatbed
scanners WideTEK® 12 and WideTEK® 25 are hereinafter referred to as
"Scanner".
In these instructions, the start button is called "power button".
Keep Instructions with the Scanner
These instructions are a part of the scanner.
➢Please always store these instructions together with the scanner.
➢Ensure that the instructions are available for the user.
➢Enclose the instructions when you sell the scanner or transfer it in any
other way.

Information about the Instructions and the
Manufacturer
7
Design Features in Text
Many text passages in these instructions have been formatted to indicate
specific elements, as illustrated below:
Normal text
BUTTONS OF THE SCREEN PAGE
"Menu names"
➢Action steps
•Enumeration of the first level
Cross-references
Tips contain additional information, such as special information to
prepare for and perform the setup.

Information about the Instructions and the
Manufacturer
8
Design Features in Pictures
Where a reference is made to elements in a legend or in the text, these are
marked with a number (1).
Associated Documents
In addition to these instructions, other documents associated with the
operation of the scanner include:
•Unpacking and Repacking Instructions
•Legal Information (Declarations of Conformity, FCC Declaration, Safety
& EMI Certificates, RoHS etc.).
Copyright
These instructions contains information that is subject to copyright. These
instructions may not be reproduced in any form, printed, filmed, edited,
copied or distributed, in whole or in part, without prior written permission
from Image Access GmbH.
© Image Access GmbH 2019
All rights reserved.

Information about the Instructions and the
Manufacturer
9
Trademarks
Scan2Net®, Scan2PAD®, Bookeye® and WideTEK® are registered
trademarks of Image Access, all other trademarks are the property of their
respective owners.
Contact Data of the Manufacturer in Germany
Image Access GmbH
Hatzfelderstraße 161-163
42281 Wuppertal
Phone: [phone]
E-Mail: documentatio[email protected]
Internet address: www.imageaccess.de
Technical Support
Image Access technical support can be reached at the e-mail address:
[e-mail].
Contact Data of the Manufacturer in the U.S.
Image Access LP
2511 Technology Drive, Suite 109
Elgin
IL 60124
Phone: [phone]
E-Mail: [e-mail]
Internet address: www.imageaccess.us

Safety
10
Safety
Intended Use
The scanner is used for scanning images and documents. It is designed for
use in enclosed spaces in the commercial sector.
Intended use also includes observing and following all information
provided in these instructions, especially the safety instructions. Any other
use is considered to be improper and will void the warranty and liability
claims.
Ambient Conditions
Ensure that the scanner is used exclusively under the following
environmental conditions:
•Ambient temperature during operation: +5 °C to +40 °C
•Storage temperature: 0 °C to +60 °C
•Relative humidity: 20 to 80%, non-condensing
➢Ensure that the scanner is not exposed to direct sunlight.
Basic Safety Information
Avoid Injury or Death by Electric Shock
➢Never open the housing of the scanner.
➢Do not expose the scanner to dripping or splashing water and do not
place any vessel filled with liquid on the scanner. Penetrating liquid can
damage the scanner.
➢Do not insert objects through existing slots or openings into the interior
of the scanner.
➢Only connect the scanner with the plug of the supplied AC adapter to a
professionally installed and grounded outlet.
➢Do not use the AC adapter if the power supply's housing or the cable are
damaged. In this case, replace the power supply with a power supply of
the same type.
➢Do not use the scanner if it is visibly damaged. In this case, unplug the
power cord from the wall outlet. Contact Image Access technical
support, see section Technical Support starting at page 9.

Safety
11
Avoid Burns
➢Do not cover the existing openings in the scanner housing. They serve to
ventilate. Covering the openings could cause overheating.
➢Do not place the scanner in front of air conditioning units, which
produce high heat.
Avoid Cuts
The glass plate on the scanner is only suitable for the weight of documents.
Objects or body parts with higher weights can destroy the glass plate and
cause cuts.
➢Ensure that the weight of the original to be scanned does not exceed 10
kg / 22 lb.
Avoid Fractures, Contusions and Bruises
Incorrect installation of the cables can cause tripping.
➢Lay the connecting cables so that no one can trip over them.
The scanner weighs between 28 and 44 kg, depending on the model.
➢Only carry the scanner with a second person.
➢Place the scanner only on a stable, level and vibration-free surface that
has sufficient strength for the weight of the scanner.

Safety
12
Avoiding Property Damage and Malfunctions
➢Ensure adequate ventilation to comply with the environmental
conditions.
➢Prior to initial installation, remove the mounted transport locks.
➢Install the transport locks before transporting the scanner to a new
location.
➢Do not place the scanner in the vicinity of devices that emit strong
electromagnetic radiation.
➢Do not use any cleaning agents containing abrasive additives, solvents
or acids. Use a damp microfiber cloth.
➢Operate the touchscreen only with your finger. Other objects can
damage the touchscreen.
Responsibility of the Owner
The scanner owner must ensure that only qualified personnel carry out the
setup of the scanner.
Staff Qualifications
The staff that carries out the setup of the scanner must have knowledge in
installing, connecting and putting computer accessories into operation.

Safety
13
Design Features of Warning Notices
In these instructions, the following warning information can be found:
WARNING
Notices with the word WARNING warn about a dangerous
situation that could lead to death or serious injuries.
CAUTION
Notices with the word CAUTION warn about a situation that
could lead to light or medium-scale injuries.
The following symbols are used in the warnings:
Symbol
Explanation
Danger from electrical shock
General danger symbol
Formatting of Information Regarding Property Damage
ATTENTION!
These notices warn of situations that can lead to property
damage.

Description
14
Description
Purpose and Function
The scanner is used for scanning images and documents. It is designed for
use in enclosed spaces in the commercial sector.
WideTEK® 12/25 Overview
No.
Name
1
Cover
2
Glass plate
3
Power button
4
USB connector
5
Touchscreen

Description
15
WideTEK® 12/25 Overview with Backlight (Optional)
No.
Name
1
Backlight
2
Glass plate
3
Power button
4
USB connector
5
Touchscreen

Description
16
Rear View of the WideTEK® 12
No.
Name
1
Main switch
2
Network connector
3
24 Vdc connector for external power supply
4
Foot switch connector
5
Recovery key connector
6
HDMI connector
7
USB connector

Description
17
Rear View of the WideTEK® 25
No.
Name
1
Main switch
2
Network connector
3
24 Vdc connector for external power supply
4
Foot switch connector
5
HDMI connector
6
USB connector
7
Recovery key connector

Description
18
User Interfaces
The scanner can be operated in four ways.
•Via the integrated small touch screen and the ScanWizard App user
interface.
•Via the externally connected former preview monitor, as touch screen
for the ScanWizard Touch user interface.
•Via a standard web browser and the ScanWizard Client user interface.
•Via the Batch Scan Wizard scan application connected over a network
PC.

Description
19
Setup Menu Overview Screen
No.
Name
1
Buttons and parameters
2
Menu name
3
Display the online help1
4
Button to leave the setup menu to the start screen
5
Firmware version
6
IP address
7
Serial number
1The display of the online help is only available when a second
touchscreen is connected to the scanner.

Description
20
Rating Plate
The rating plate is attached to the back of the scanner.
The following figure shows the WideTEK® 12 rating plate.