Infinity MOSAIC User manual

MOSAIC
4D MASSAGE CHAIR
User Manual

Welcome to
Thank you and congratulations on purchasing an Infinity Massage Chair - you’ve made a
great choice.
With over a decade of experience designing, building and servicing massage chairs,
Infinity takes pride in every chair sold, including yours. We are here for you. The US-
based Customer Care team can be reached at [phone] or visit us online at www.
infinitymassagechairs.com and find valuable self service resources under the SUPPORT tab,
including electronic copies of all documents and video tutorials.
Inside this manual, you will find everything you need to setup and safely enjoy your chair.
Please review the entire manual, including all safety information, before assembling or
using your chair. If you are assembling the chair yourself, please see the Assembly Guide
next and reference the online assembly video.
For convenience, we’ve also created a Quick Start Guide. We suggest you keep it in the
remote pocket as a tool to get to know all the features of your new chair.
Get ready to sit back, relax and enjoy the Ultimate Massage Experience.
We know you can’t wait to sit in your new Infinity Massage chair! Take a picture of you enjoying the ultimate
massage experience and make sure to tag us on social media with the hashtag #infinitymassagechairs
Register your product at www.infinitymassagechairs.com/warranty
to ensure it is in our system. This will simplify the warranty process
should you ever need it.
Alternatively, scan the QR code to go directly to the URL above.
Before assembling your chair, watch an assembly video at:
www.infinitymassagechairs.com/assembly-tutorials
Alternatively, scan the QR code to go directly to the URL above.
THE ULTIMATE MASSAGE EXPERIENCE
@infinitymassagechairs@infinitymassagechairs @infinity_chairs@infinity_chairs @infinitymassagechairs@infinitymassagechairs
SCAN CODE
SCAN CODE
Warranty Registration
Assembly Video

Table of Contents
Your Chair
Chair Features
External Structure
4
5
3
Warning! Read important safety information
found on page 30 before using or operating chair.
WARNING
Before Getting Started
Chair Setup
Taking Control
Installation Site
Clearance Space for the Chair
Floor Protection
Move Methods
Connect to Power
6
6
6
7
7
Main Power Switch
Adjust Pillow
Increase Intensity of Massage - Manually
TrueFit™Body Scanning
Getting out of the Chair
Chair Entry and Exit Hazards
Tablet Remote Display
Tablet Remote Operation
8
8
8
8
9
9
10
11
Auto Programs
TrueFit™Body Scanning
In-Use Screen
Auto Program Descriptions
12
12
12
13
Custom Selections from Auto Programs
Adjustments
4D Intensity
Kneading Speed
Tapping Speed
Air (Air Bag) Intensity
Leg/Back Angle Adjust
Weightless Zero Gravity Recline
Airbag Massage
Air Region
Sounds
SootheMe™Sound Therapy
Voice Demo
Touch-Tone
Bluetooth
Volume Level
Quick Access Control Panel
System
Language
Display Brightness
Sleep Mode
Massage Time
Engineering Mode
14
14
15
15
15
15
15
15
16
16
16
17
17
17
17
17
18
19
19
19
19
19
19
Troubleshooting
Specifications
Frequently Asked Questions
Warranty
25
25
26
27
Staying Safe
Settings
Fixing Issues
22
Set Your Environment
Infinity Control
Back Massage Technique
Focus Zone
Back Mechanism Adjust
Massage Width
Additional Settings
Back Heat
Foot Rollers
Calf Kneading
Adjustments
Air Massage
20
20
20
20
21
21
21
21
21
21
21
Build Your Own

Dual Reflexology Foot
Rollers
See page 14 & 21
Chair Features
4
Your Chair
Zero Wall FitTM Space-
Saving Technology
See page 6
Infinity Control Manual
Settings
See page 20
4D Back Massage
Mechanism
See page 14 & 15 See page 17
SoothMe™Sound
Therapy
Premium Bluetooth®
Speakers
See page 17
Tablet Remote
See page 10 & 11
Truefit
TM
Body
Scanning + Leg Extension
See page 8
Lumbar Heat
See page 14 & 21
Weightless Zero
Gravity Recline
See page 15
Quick Access Panel
See page 18
A
A
Calf Kneading
See page 14 & 21

5
External Structure
Back Cushion
Side Panel
Power Box
Pedestal
Castor
Pillow Pad
Speaker
Shoulder Airbags
Arm Airbags
Seat Cushion
Footrest
Tablet Remote
Quick Access Panel

6
- 6” clearance for the recline of the backrest; 20” clearance for the extension of footrest and
sliding forward of the chair.
- Keep it 3 feet away from the TV, radio or other audio & video appliance to avoid signal
interference.
Clearance Space for the Chair
Installation Site
Before Getting Started
To protect ANY floor type, hard surface or carpeted, from scratches or other markings,
place the chair on a sacrificial pad or mat that extends from under the footrest to the rear of
the chair.
Floor Protection
- Do not use the massage chair in high moisture environment such as near a swimming pool or bathroom to
prevent electric shock accident.
- Please keep the massage chair away from heated surfaces to prevent fire hazard or damage to the product.
WARNING
- Keep the distance between the power socket and power switch within 60” to avoid damage of power cord
while massage chair sliding forward.
- Straighten the power cord while in use to avoid tangle or damage.
CAUTION
- To avoid serious injury or death, before sliding chair forward or backward check to make sure area is clear
of children, pets, or obstacles.
WARNING
Massage chair
Floor
Sacrificial pad/mat

7
Apply pressure to the back of the massage chair from behind to pivot on the Castors.
Have a second person up front to guide the Footrest until in the correct position. Maintain
clearances as mentioned above. Gently lower into place. Do not pull on the side arms.
Move Methods
Connect to Power
CAUTION
- Do not move the chair when there is user inside.
- Chair is heavy. Use caution and get assistance when lifting to avoid injury. Do NOT lift chair by footrest or
armrests to avoid damage to product.
Plug into a 120V grounded outlet.
WARNING – Improper connection of the equipment-
grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or serviceman if you are in doubt as to
whether the product is properly grounded. Do not modify the plug
provided with the product – if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
This product is for use on a nominal 120-V circuit and has a
grounding plug that looks like the plug illustrated. Make sure that
the product is connected to an outlet having the same configuration
as the plug. No adapter should be used with this product.
Earthing
This massage chair is a Class 1 electrical appliance. Make sure to
use a grounded outlet to the grounded power supply circuit and a
properly installed earth grounding rod with ground connection, to
avoid electric shock.
Grounding Instructions
To avoid risk of electrical shock, turn power switch off before plugging unit into electrical outlet. Use only
with properly grounded outlet (3 prong). Do not plug into ungrounded outlet.
Grounded
outlet
Grounding pin
WARNING
Castors

8
Getting Comfortable
Chair Setup
- When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled
and that the unit be placed in an environment free of dust and moisture.
- To avoid possible damage to product or injury to unsupervised children, always turn off power switch and
unplug massage chair from electrical outlet immediately after use.
CAUTION
To power up the chair, flip the main power
switch located on the back of the base of
the chair to ON. Ensure the electrical cord
is connected to a 110V grounded outlet and
plugged into the power cord port located on
the back of the base of the chair.
Main Power Switch
TrueFit
TM
Body Scanning
Select any auto program. The chair will automatically begin scanning your body, mapping your
back, shoulders, and neck. During this process it is important to remain seated back into the
chair without lifting your head.
The scan can be viewed on the Tablet Remote screen. If fine tuning is needed just after your
body scan, wait for the shoulder adjust prompt to appear and then use the Back Adjustment
buttons to move the massage rollers up or down for the perfect shoulder kneading position.
Power Cord
Port Main Power Switch
A
Take a seat in the chair and take note of where the neck
pillow rests on your neck. Adjust the neck pillow so that
it rests comfortably in the arch of your neck. Do this by
removing it from the velcro, aligning it, and then reattaching
to the velcro once it is in the desired position.
Adjust Pillow Neck Pillow
Pillow Pad
To make the massage more intense, remove the neck pillow
and pillow pad cushioning between you and the massage
mechanism in the seat back. To remove the neck pillow,
simply remove it from the velcro. To remove the pillow pad,
un-zip the zipper.
Increase Intensity of your Massage - Manually

9
Smart tip: To increase intensity in the neck
and shoulder region, flip the pillow or the
pillow and pillow pad up so you lay directly
on the seat back pad.
9
To easily exit the chair at any time, tap the POWER
button on the top right of the home display, on the
Tablet Remote to restore the chair to the upright
position. Alternatively, you can also press and hold
the joystick power button, found on the right arm
panel next to the Quick Access Control Panel, until
the chair starts resetting.
WARNING! Check to make sure children and pets are
clear of chair before tapping power button to return
chair to upright position.
Getting Out of The Chair
Chair Entry and Exit Hazards
WARNING! The areas under the footrest and behind the back rest are potentially dangerous for a child or
pet. The chair back is heavy and reclines with force. A small child or pet located behind the chair could be
crushed as chair is reclined resulting in serious injury or death. When chair is reclined, small children or pets
who have crawled under the leg rest may not be visible to the user and could be crushed when leg rest is
lowered or when chair is returned to upright position. To avoid serious injury or death, check these areas
carefully before reclining, lowering leg rest, or returning chair to upright position.
Make sure to check for children
or pets between the chair back
and the base of the chair before
entering zero gravity recline.
TrueFit
TM
Body Scanning
Make sure to check for children or
pets underneath the footwell before
exiting zero gravity recline and
returning to upright position.
Make sure to check for
children or pets between the
footrest and the chair body
before lowering the legrest.
Press OK to start massage.
DANGER
DANGER
DANGER
n

10
Tablet Remote Display
Taking Control
Power Buttons – Use the main power button on the top right edge of the tablet remote to
turn the chair on/off. Once the chair is on, you can now also tap the circular power button
on the screen to turn the chair on/off.
Power On
Chair Here
Power On
Chair Here
Power On
Chair Here