Ingenico AXIUM DX8000 User manual

AXIUM DX8000
User Guide
www.ingenico.com
13-17 rue Pagès, 92150 Suresnes – France
Banks and Acquirers International Holding, SAS / 814 767 216 RCS Nanterre

Table of Contents
1. Introduction
2. Presentation
2.1 Content of the box
2.2 Overview of AXIUM DX8000
2.3 Keypad Functions
2.4 Touch Panel
3. Use of the terminal
3.1 Power on/Power off the terminal
3.2 Reading cards
3.3 Usage of Front Camera
3.4 USB Type-C
4. Installation
4.1 Recommendations
4.2 Screen Protective film
4.3 Installing modules
4.3.1 SAM1/SAM2/SIM1/SIM2
4.3.2 MicroSD Memory Card
Contents
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AXIUM DX8000
07/11
Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
All rights reserved

15
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4.4 Paper roll
4.4.1 Main characteristics of INGENICO paper roll
4.4.2 Installing paper roll
4.5 Battery
4.5.1 Charging the battery
4.5.2 Installing the battery
4.6 Visual Impaired Accessory
5. Recommendations
5.1 Safety
5.2 Security of your terminal
5.3 Fixed installation
5.4 Cleaning the terminal
5.5 Transport and storage
6. Standard
7. Troubleshooting
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AXIUM DX8000
07/11
Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
All rights reserved

We hope that you will be fully satisfied with your new AXIUM DX8000
terminal.
Read this guide to understand and make the best use of your terminal. It
presents you the necessary information about use, installation,
maintenance, safety and security recommendations.
1. Introduction
WARRANTY/ SECURITY
This symbol indicates an important Warning.
This symbol indicates a piece of advice.
Use only the power supply included with the product to
ensure best performance and safety. Maintenance should
only be provided by Ingenico authorized technician.
Failure to comply with these instructions will void the
manufacturer’s responsibility.
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AXIUM DX8000
07/11
Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
All rights reserved

2. Presentation
2.1 Contents of the box
Power adapter
A battery pack
This user guide
WARNING
The power supply unit provided with your equipment is
specially designed for INGENICO AXIUM DX8000 terminal.
Do not use any other power supply. The use of a power
supply with apparently similar voltage/current characteristics
may damage your terminal.
ADVICE
Keep the package. It must be re-used whenever the
terminal is shipped.
AXIUM DX8000 terminal unit equiped with a
paper roll
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AXIUM DX8000
07/11
Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
All rights reserved

1) Contactless landing zone
3) LCD and touch screen
5) Buzzer
7) LEDs for Contactless Card
9) Power Key
11) Battery cover
2) Easy Loading Printer
4) Magnetic card reader
6) Smart card reader
8) Front scanner
10) Volume Keys
12) USB Type-C connector
2.2 Overview of AXIUM DX8000
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AXIUM DX8000
07/11
Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
All rights reserved

13) Rear camera
15) Battery socket
17) Micro SD slot
19) Lanyard hole
21) SIM 2 card slot
23) Base Charging interface -
14) Flash
16) Battery compartment
18) Base Charging interface+
20) SAM cards slots
22) SIM 1 card slot
24) Speaker
Weight
Dimension (L x W x H)
Electrical mains network
450g (including battery)
198 X 83X 62.5mm
100-240VAC/50-60Hz Class II
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AXIUM DX8000
07/11
Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
All rights reserved

2.3 Keypad Functions
Three physical keys on the left side of the terminal: a power button and two
volume keys.
If the terminal has a 5.99 inch screen,there are three virtual keys at the
bottom of the screen: Menu,Home and Back keys.
If the terminal has a 5.5 inch screen,there are three capacitive keys at the
bottom of the screen: Menu,Home and Back keys.
The AXIUM DX8000 is equipped with touch panel that allows you capture
functions and menus by your finger .
2.4 Touch Panel
Back
Power button Volume Keys
Home
Menu
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AXIUM DX8000
07/11
Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
All rights reserved

ADVICE
Before using the terminal, always check if the roll of
paper is present.
3. Use of the terminal
3.1 Power on/Power off the terminal
Make sure the terminal battery is correctly installed.
Press <Power> button for about 1s until the display is turned on.
Press and hold <Power> button for more than 2s until the display shows
the following menu.
Press <Power off>.
Power On Terminal:
Power Off Terminal:
If the battery is empty, the terminal will automatically shut off.
In the event of abnormal behavior of the terminal, press and hold the
power button for 8 seconds to force the terminal to power off.
To conserve battery power, the screen may be turned off with a short
press of the power button. (approximately 0.5 seconds)
Terminal restart:
Screen saver mode:
Battery Low:
9
AXIUM DX8000
07/11
Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
All rights reserved

3.2 Reading cards
The card can be read bi-direction-
ally, with the stripe facing the
terminal.
Use a regular movement in order to
ensure a reliable card reading.
Bring the card firmly up to the
active zone.
Keep the card close to the reader
during the transaction.
On the front,LEDs are displayed to
indicate transaction processing.
Magnetic stripe card
Contactless card
10
AXIUM DX8000
07/11
Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
All rights reserved