Inspur SA5112M4 User manual

Inspur Server User Manual
SA5112M4（NF5170M4）

© Copyright Inspur 2016. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any
means without prior wrien consent of Inspur.
The informaon in this manual is subject to change without noce.
Inspur is the registered trademark of Inspur. All the other trademarks or registered
trademarks menoned in this manual are the property of their respecve holders.

Abstract
This manual contains technical information such as specifications, hardware operations,
software configuration, fault diagnosis, etc. that are relevant to the maintenance and
operation of this server.
It is recommended that server installation, configuration, and maintenance is performed by
experienced technicians only.
Target Audience
This manual is intended for:
● Technical support engineers
● Product maintenance engineers
●Technicians
Warnings:
This manual introduces the server’s technical features, system installaon and setup, which
will help the user to understand how best to ulize the server and all its funconalies.
1.For your safety, please do not disassemble the server’s components arbitrarily. Please do
not extend conguraon or connect other peripheral devices arbitrarily. If needed, please
conduct Inspur for our support and guidance.
2.Before disassembling the server’s components, please be sure to disconnect all the power
cords connected to the server.
3.BIOS and BMC setup is a signicant factor in correctly conguring your server. If there
are no special requirements, it is suggested to use the default values and not alter the
parameter sengs arbitrarily.
4.Please install the product-compable operang system and use the driver shipped with the
server or provided in Inspur ocial website. If you use an incompable operang system or non-
Inspur driver, it may cause compability issues and aect the normal use of the product, Inspur
will not assume any responsibility or liability.

Content
1 Safety Instructions......................................................................................................................... 1
2 Product Specification Introduction................................................................................................ 6
2.1 Introduction........................................................................................................................6
2.2 Features and Specification .................................................................................................7
3 Component Identification ............................................................................................................. 10
3.1 Front Panel Component .....................................................................................................10
3.2 Front Control Panel Buttons and LEDs................................................................................ 11
3.3 Hard Drive Bay LEDs ...........................................................................................................11
3.4 Rear Panel...........................................................................................................................12
3.5 PCI Slot Definition...............................................................................................................13
3.6 System Board Components ................................................................................................ 13
3.7 System Board Jumper Introduction .................................................................................... 14
4 Operations..................................................................................................................................... 15
4.1 Power up the Server...........................................................................................................15
4.2 Power down the Server......................................................................................................15
4.3 Extend the Server from the Rack........................................................................................ 15
4.4 Remove the Access Panel...................................................................................................16
4.5 Install the Access Panel ......................................................................................................17
4.6 Remove the PCI Riser Cage................................................................................................. 17
4.7 Install the PCI Riser Cage ....................................................................................................18
4.8 Remove the Air Baffle.........................................................................................................18
5 Setup ............................................................................................................................................. 19
5.1 Optimum Environment.......................................................................................................19
5.2 Rack Warnings ....................................................................................................................22

5.3 Identifying the Contents of the Server Shipping Carton.....................................................22
5.4 Installing Hardware Options............................................................................................... 23
5.5 Installing the Server into the Rack...................................................................................... 23
5.6 Installing the Operating System.......................................................................................... 24
6 Hardware Options Installation....................................................................................................... 25
6.1 Introduction........................................................................................................................25
6.2 Processor Option................................................................................................................25
6.3 Memory Options ................................................................................................................27
6.4 Hot-plug Hard Drive Option................................................................................................ 29
6.5 Removing a Hot-plug Hard Drive ........................................................................................ 30
6.6 Redundant Hot-plug Power Supply Option ........................................................................31
6.7 Expansion Board Options ...................................................................................................32
6.8 Air Baffle Replacement.......................................................................................................34
7 Cabling........................................................................................................................................... 35
7.1 External RAID/SAS card configuration cabling.................................................................... 35
7.2 Onboard SATA configuration cabling ..................................................................................35
8 BIOS Setup .................................................................................................................................... 36
8.1 System BIOS Setup Methods .............................................................................................. 36
8.2 BIOS Settings ......................................................................................................................37
8.3 Firmware Update................................................................................................................69
9 BMC Settings ................................................................................................................................ 72
9.1 Introduction........................................................................................................................72
9.2 Functional Modules............................................................................................................73
9.3 Web Interface Introduction ................................................................................................ 74
9.4 Storage ...............................................................................................................................79
9.5 Remote Control ..................................................................................................................80
9.6 Power Supply and Fan ........................................................................................................82
9.7 BMC Configuration .............................................................................................................83
9.8 Logs ....................................................................................................................................86

9.9 Fault Diagnosis ...................................................................................................................87
9.10 System Maintenance ........................................................................................................88
9.11 Command Line Function Introduction..............................................................................89
9.12 Time Zone Table ...............................................................................................................94
10 Common Faults, Diagnosis and Troubleshooting ........................................................................97
10.1 Common Faults.................................................................................................................97
10.2 Diagnosis and Troubleshooting Instructions ....................................................................97
11 Battery Replacement................................................................................................................... 100
12 Regulatory Compliance Notices................................................................................................... 102
12.1 Regulatory Compliance Identification Numbers............................................................... 102
12.2 Federal Communications Commission Notice.................................................................. 102
12.3 Cables ...............................................................................................................................102
12.4 European Union Regulatory Notice.................................................................................. 102
12.5 Disposal of Waste Equipment by Users in the European Union.......................................102
12.6 Korean Notice...................................................................................................................103
12.7 Chinese Notice .................................................................................................................103
12.8 Battery Replacement Notice ............................................................................................ 103
13 Electrostatic Discharge ................................................................................................................ 105
13.1 Preventing Electrostatic Discharge ................................................................................... 105
13.2 Grounding Methods to Prevent Electrostatic Discharge ..................................................105
14 Inspur Support Guide .................................................................................................................. 106

1
Safety Introduction
1 Safety Instructions
Warning: Please be advised to follow the instructions below for safety. Failure to do so could
result to potential dangers that may cause property loss, personal injury or death.
1. The power supplies in the system may produce high voltages and energy hazards that
may cause personal injury. For your safety, please do not attempt to remove the cover
of the system to remove or replace any component without assistance provided by
Inspur. Only service technicians trained by Inspur are authorized to remove the cover
of the host, and to remove and replace internal components.
2. Please connect the equipment to the appropriate power supply. Use only power
supplies with the correct voltage and electrical specifications according to the label. To
protect your equipment from damages caused by a momentary spike or plunge of the
voltage, please use relevant voltage stabilizing equipment, or uninterruptible power
supplies.
3. If you must use an extension cable, please use a three-core cable with properly
grounded plugs. Observe extension cable ratings. Ensure that the total rating of all
equipment plugged into the extension cable does not exceed 80 percent of the ratings
limit for the extension cable.
4. Please be sure to use the power supply components that come with the server, such as
power lines, power socket (if provided with the server) etc. For your safety, please do
not replace power cables or plugs randomly.
5. To prevent electric shock dangers caused by leakage in the system, please make sure
that the power cables of the system and peripheral equipment are correctly connected
to the earthed/grounded power socket. Please connect the three-core power line plug
to the three-core AC power socket that is well earthed and easy to access. Be sure
to use earthing /grounding pin of power lines and do not use the patch plug or the
earthing/grounding pin unplugged with cables. In the case that the earthing/grounding
conductors are not installed and it is uncertain whether there are appropriate earthing/
grounding protections, please do not use or attempt to operate the equipment.
Contact and consult an electrician.
6. Please do not push any objects into the openings of the system. Doing so may cause

2
fire or electric shock.
7. Please place the system far away from the cooling plate and heat sources, and be sure
not to block the air vents.
8. Please be sure not to scatter food or liquid in the system or on other components, and
do not use the product in humid or dusty environments.
9. Using an incompatible battery may cause explosion. When battery replacement is
required, please consult the manufacturer first, and choose batteries of the same
or equivalent type. Do not disassemble, crush, puncture the batteries or make the
external connection point short circuit, and do not expose them in the environment
over 60°C. Never throw batteries into fire or water. Please do not attempt to open or
repair the batteries. Dispose of used batteries according to instructions. For battery
recycling, please contact the local waste recycling center.
10. Before installing equipment into the rack, please install all front and side stabilizers on
the independent rack first. Please install the front stabilizers first, if connecting with
other racks. Please install stabilizers before installing equipment into the rack. Failure to
install the corresponding stabilizers before installing equipment into the rack may cause
the cabinet to tip over, possibly resulting to severe injury. After installing the equipment
and other components into the rack, only one component can be pulled out from the
rack through its sliding part at one time. Pulling out several components at the same
time may cause the rack to turn over, resulting to serious personal injury.
11. A minimum of two people are required to safely move a rack. The racks are extremely
awkward and heavy, moving them without adequate, trained personnel could result in
severe injury or death.
12. It is prohibited to directly short-circuit the copper busbar. Please do not touch the
copper busbar when the rack is powered on.
13. This is Class A product, and may cause radio interference. In such case, users may need
to take necessary measures to mitigate the interference.
14. The equipment is intended for installation in a Restricted Access Location.
Note: The following considerations may help avoid the occurrence of problems that could
damage the components or cause data loss, etc.
1. In the event of the following, please unplug the power line plug from the power socket

3
Safety Introduction
and contact Inspur’s customer service department:
1) The power cables, extension cables or power plugs are damaged.
2) The products get wet.
3) The products have fallen or have been damaged.
4) Other objects have fallen into the products.
5) The products do not or are unable to function normally even when attempting to
operate according to the instructions.
2. If the system becomes wet or damp, please follow these steps:
1) Power off the equipment, disconnect them with the power socket, wait for 10 to
20 seconds, and then open the host cover.
2) Move the equipment to a well-ventilated place to dry the system at least for 24
hours and make sure that the system is fully dried.
3) Close the host cover, reconnect the system to the power socket, and then power
on.
4) In case of operation failure or other abnormal situations, please contact Inspur
and get technical support.
3. Pay attention to the position of system cables and power cables-avoid placing wires in
high foot traffic locations. Please do not place objects on the cables.
4. Before removing the host cover, and/or touching the internal components, please
allow for the equipment to cool first. To avoid damaging the mainboard, please power
off the system and wait for five seconds, and then remove the components from the
mainboard and/or disconnect the peripheral device from the system. Please remember
that only service technicians trained by Inspur are authorized to remove the cover of
the host, and to remove and replace internal components.
5. If there is modem, telecom or LAN options installed in the equipment, please pay
attention to the followings:
1) In the case of thunder and lightning, please do not connect or use the modem.
2) Never connect or use the modem in a damp environment.
3) Never insert the modem or telephone cables into the socket of network interface
controller (NIC).
4) Before unpacking the product package, installing internal components, touching
uninsulated cables or jacks of the modem, please disconnect the modem
cables.

4
6. In order to prevent electrostatic discharge from damaging the electronic components
in the equipment, please pay attention to the followings:
1) Please remove any static electricity on your body before dismounting or
touching any electronic component in the equipment, to prevent the static
electricity from conducting itself to the sensitive components. You may remove
the static electricity on the body by touching the metal earthing objects (such as
the unpainted metal surface on the rack).
2) Please do not take electrostatic sensitive components that are not ready to be
installed for application out of the antistatic package materials.
3) While working, please touch the earthing conductor or the unpainted metal
surface on the cabinet regularly to remove any static electricity from the body
that may damage the internal components.
7. Upon receiving the proper authorization from Inspur and dismounting the internal
components, please pay attention to the following:
1) Switch the system power supply off and disconnect the cables, including all
connections of the system. When disconnecting the cables, please hold the
connector of the cables and slowly pull the plugs out. Never pull on the cables.
2) The products need to completely cool down before dismounting the host cover
or touching the internal components.
3) During the dismounting process, avoid making large movement ranges to
prevent damage to the components or scratching arms.
4) Handle components and plug-in cards with care. Please do not touch the
components or connection points on the plug-in cards. When handling the
plug-in cards or components, firmly grab the edges of the plug-in cards and
components, and/or their metal xed supports.
8. During the process of rack installation and application, please pay attention to the
followings:
1) After the rack installation is finished, please ensure that the stabilizers have
been xed to the rack and supported to ground, and the weight of the rack is
rm on ground.
2) Always load from the bottom up, and load the heaviest items rst.
3) When pulling out the components from the rack, apply slight force to keep the
rack balanced.

5
Safety Introduction
4) When pressing down the release latch and the rail of components is sliding,
please be careful; as the sliding may hurt your ngers.
5) Do not overload the AC power supply branch circuits in the rack. The total load
of the rack should not exceed 80% of the ratings of the branch circuits.
6) Ensure that components in the rack have good ventilation conditions.
7) When repairing components in the rack, never step on any other components.

6
2 Product Specification Introduction
2.1 Introduction
This product adopts the Intel Grantley-EP platform and uses the Wellsburg chip set. It
supports the following:
●Two mainstream Intel Xeon E5-26** V4 (or E5-26** V3) series processors.
● 16 DIMM DDR4 memory, up to 2400MHz.
●ECC Registered and multiple senior memory redundancy functions.
●Up to 2.5” x10 SAS/SATA/SSD hot-plugging hard disks or 3.5” x4 SAS/SATA/SSD hot-
plugging hard disks + 2.5” x2 SSD hot-plugging hard disks.
●Mainboard integrates a Gigabit net card of high performance, and supports network
advanced features.
●Mainboard integrates BMC/KVM chips. 2 PCI-Express expansion slots are available.
●SAS 3.0 (12Gb/s) or SAS Raid cards, and implements flexible SAS/SAS RAID solutions.
●Modular design on components such as structure, storage, PCI expansion, power supply
and fan etc.
●Energy-saving and noise reduction design, equipped with PMbus power supply of high
efficiency, supports DPNM function, and implements energy saving and consumption
reducing.
●2.5”×8 Configuration (i.e. Full Configuration)
Supports 8 front 2.5” SAS/SATA/SSD hard disks, shown in the figure below.
●3.5”×4 Configuration (i.e. Full Configuration)
Supports 4 front 3.5”/2.5” SAS/SATA/SSD hard disks and 2 2.5” SSD hard disks, shown in the

7
Product Specication Introduction
following figure below.
Note: 3.5” hard disk bays could hold 3.5”/2.5” hard disks.
●2.5”×10 Configuration (i.e. Full Configuration)
Supports 10 front 2.5” SAS/SATA/SSD hard disks, shown in the figure below.
2.2 Features and Specification
Processor
Processor Type Intel Xeon E5-26** V4 (or E5-26** V3) Series (supports up to two 145W)
Interface Two Socket-R3 slots
Chipset
Chipset Type PCH C610 (Wellsburg)
Memory
Memory Type DDR4 ECC RDIMM/LRDIMM Memory
Single Inline Memory
Module Qty. 16
Memory Volume Supports up to 1024GB (64GB for single)
I/O Interface
USB Interface Max 2 front USB 3.0 interfaces, 2 built-in USB 3.0 interfaces, and 2 rear USB 3.0
interfaces.
Display Interface Max 1 front VGA interface
1 rear VGA interface
Serial Interface 1 built-in serial port

8
ID Indicator Interface 1 ID indicator (blue) and its press buon
Display Controller
Controller Type Aspeed 2400
SAS Backplane
SAS3.0 Backplane
3.5x4 Backplane: Supports 3.5”x4 HDDs, SAS backplane provides 1 HD Mini SAS port
and 1 8PIN power port; 1 backplane is installed.
2.5x2 Backplane: Supports 2.5”x2 HDDs, provide 2 SATA ports and 1 4PIN power
port; 1 backplane is installed.
2.5x8 Backplane: Supports 2.5”x8 HDDs, SAS backplane provides 2 HD Mini SAS
ports and 1 8PIN power port; 1 backplane is installed.
Network Card
Network Card
Controller
The mainboard is oponally integrated with 1 Intel I350 dual or four Gigabit net
card, providing two or four 1000M adapve RJ45 network ports;
The mainboard is oponally integrated with 1 Intel 82599 single-port or dual-port
net card, providing one or two 10 Gigabit SFP+ network ports.
Management Chip
Management Chip It integrates 1 independent 1000Mbps network interface, which is used in IPMI
remote management.
PCI Extension Slot
Mainboard:
1 onboard PCI Express 3.0 x24 slot (used to support PCI-E Riser, which could not
adapt to external cards); 3 vercally inserted PCIE slots;
In the system:
Single CPU: It could support 1 PCIE x8+x1 slot (able to support network sub card of
management funcon), which transfers via a half-height and half-length PCI-E Riser
card.
Dual CPUs:
Could support 1 PCIE x8+x1 slot (able to support network sub card of management
funcon), which transfers via PCI-E Riser card, and supports half-height and half-
length cards.
Could support 1 PCIE x16 slot (x16 signal), which transfers via installing one Riser
card, and supports full-height and half-length cards.
Hard Disk
Hard Drive Type Front 2.5/3.5 inch SAS, SATA and SSD hard disks; Up to 10 front hard disks could be
supported. (Subject to type purchased)
External Storage Driver
CD Driver Supports Slim SATA interface DVD drive (9.5 mm) (Subject to type purchased)
External USB CD drive.
Drive U Disk Oponal drive U disk.
Power Supply
Specicaon
Output power of sing/double power 550W/800W and above; 1+1 redundancy; 2
power modules; Supports PMBus power supply, and implements Node Manager 3.0
funcon.
Power Input Please refer to power input on nameplate tag of the host.
Physical Specicaon

9
Product Specication Introduction
External Dimension
of Package 635 width × 215 height × 955 depth (unit: mm)
Host Size 430 width × 44 height × 730 depth (unit: mm)
Product Weight Gross weight: 26kg (Gross weight includes: Host + Packing Box + Rail + Parts Kit)
Environment
Parameters
Working Environment
Temperature 10℃-35℃
Storage &
Transportaon
Temperature
-40℃-60℃
Working Humidity 20％-80％ relave humidity
Storage &
Transportaon
Humidity
20％-93％(40℃) relave humidity

10
3 Component Identification
3.1 Front Panel Component
●2.5” X 8 Hard Drive Bays
Item Description
1 Quick release levers (2)
2 Front video connector
3 Front USB 3.0 connectors (2)
4 Power button
5 ID LED and button
6 See “Front Control Panel Buttons and LEDs” item 4--9
7 Hard drive bays
●3.5” X 4 Hard Drive Bays
Item Description
1 Quick release levers (2)
2 CD Driver
3 Front video connector
4 Front USB 3.0 connectors (2)
5 Power button
6 ID LED and button
7 See “Front Control Panel Buttons and LEDs” item 4--9
8 2.5-inch SSD hard drive bays (2)

11
Component Identication
Item Description
9 3.5-inch hard drive bays
3.2 Front Control Panel Buttons and LEDs
Item Description
1 USB connectors (2)
2 Power button
3 UID LED and button
4 Network status LED
5 Memory fault LED
6 Power fault LED
7 System overheating LED
8 Fan fault LED
9 System fault LED
3.3 Hard Drive Bay LEDs
Item Description Status & Interpretation
1 Fault alarming LED
Steadily red: A hard drive failure
Steadily blue: Hard drive positioning
Steadily blue: RAID rebuilding
2 Activity status LED Steadily green: Normal
Flashing green: Read and write activity

12
3.4 Rear Panel
Item Description
1 PSU0
2 PSU1
3 PCIe x8
4 PCIe x16
5 IPMI management port
6 USB 3.0 connectors (2)
7 Video connector
8 NIC connectors (4)
9 ID LED and button
10 BMC reset button
11 10 Gigabit NIC LED
12 10 Gigabit NIC connector

13
Component Identication
3.5 PCI Slot Definition
3.6 System Board Components
Item Description
1 Processor 0 DIMM slots
2 Processor socket 0
3 Processor 1 DIMM slots
4 Processor socket 1
5 GPU power connector
6 System fan connectors (8)
7 I2C connector
8 GPIO connector
9 IPMB connector
10 SATA connectors (6)
11 CLEAR CMOS jumper
12 TCM connector
13 COM connector
14 sSATA connectors (4)
15 Front USB 3.0 connector

14
Item Description
16 Internal USB 3.0 connector
17 Front VGA connector
18 IPMI management port / rear USB 3.0 connector (2)
19 Processor 1 PCIe x24 slot
20 Rear VGA connector
21 Debug LED
22 GbE port
23 ID LED and button
24 BMC reset button
25 10 GbE port
26 Processor 1 PCIe x16 slot
27 Processor 0 PCIe x8 slot
28 Processor 0 PCIe x8 (in x16 slot)
29 System board handle
30 PSU1 connector
31 PSU0 connector
32 Power connectors (4-pin)
33 Power connectors (8-pin)
34 Front control panel connector
35 LSI 3008 HD mini SAS connector
36 LSI 3008 SAS Key
3.7 System Board Jumper Introduction
See [System Board Components] for the jumper position.
Item Description Function
CLR_CMOS CMOS clear jumper J46 Short-circuit pin1-2, restore to normal status; short-
circuit pin2-3, clear CMOS.
Please note the following:
Please shut down the system, as well as disconnect power supply during CMOS
cleaning, and hold for five seconds after short-circuiting Pin2-3; then short-circuit Pin1 and
Pin2 (the default status) of CLR_CMOS jumper with a jumper cap to restore original status.