iPECS LIP-8004D User manual

LIP-8004D
User Guide
Please read this manual carefully before
operating Phone. Retain it for future reference

LIP-8004D User Guide
Revision History
Issue
Date
Remark
1.0
Aug. 2008
Initial Release
1.1
Aug. 2010
Changed the new CI (LG-Ericsson)
1.2
Dec. 2012
Changed the new CI (Ericsson-LG)
Disposal of your old appliance
1. When the crossed-out wheeled bin symbol is attached
to a product, it means the product is covered by the
European Directive 2002/96/EC.
2. All electrical and electronic products should be
disposed of separately from the municipal waste stream
via designated collection facilities appointed by
government or the local authorities.
The correct disposal of your old appliance will help
prevent potential negative consequences for the
environment and human health.
4. For more detailed information about disposal of your
old appliance, please contact your city office, waste
disposal service or the shop where you purchased the
product.
Copyright© 2010 Ericsson-LG Co., Ltd. All Rights Reserved.
This material is copyrighted by Ericsson-LG Co., Ltd. Any unauthorized reproductions,
use or disclosure of this material, or any part thereof, is strictly prohibited and is a
violation of Copyright Laws. Ericsson-LG reserves the right to make changes in
specifications at any time without notice. The information furnished by Ericsson-LG in
this material is believed to be accurate and reliable, but is not warranted to be true in
all cases.
iPECS is trademarks of Ericsson-LG Co., Ltd.
All other brand and product names are trademarks or registered trademarks of their
respective companies.

LIP-8004D User Guide
Important Safety Information
To prevent unexpected danger or damage please read this information before
installing or attempting to repair you phone. Warning and Caution information is
provided to alert the consumer of known dangers:
Warning: To reduce the possibility of electric shock, do not expose your
phone to high humidity areas, such as a bathroom, swimming area, etc.
Caution: Use only Ericsson-LG approved batteries and desktop chargers
to avoid the damage to the phone. Using other batteries or chargers voids
your warranty and may cause an explosion.
1. Only trained and qualified service personnel shall install, replace or service
the phone.
2. Do not spill liquid life water on the phone. If so, call the service center as this
may result in fire or electric shock.
3. If you see smoke or smell something during use, unplug the power cord and
the phone line. Call the service center immediately.
4. If the power adapter is used, do not touch the plug with wet hands. This may
result in a fire or an electric shock or equipment damage.
5. Do not use the phone during a thunderstorm. Lightning strike may result in
fire, severe electrical or acoustic shock.
6. Do not use the power adapter if the power cord or wall outlet is damaged.
This may result in fire or an electric shock.
1. Ensure that children do not pull on phone cords. This may injure children or
result in equipment damage.
2. The ear-piece houses a magnetic device which may attract pins or small
metal objects. Keep headset clear of such objects and check before use.
3. Avoid placing the phone in an area that is excessively dusty, damp or
subject to vibration.
4. Choose a site for the phone that is well-ventilated and dry.
5. Do not plug multiple plug-packs into one power outlet. This may result in the
plug overheating and may result in a fire or plug pack failure.
6. Do not put heavy things on the phone.
7. Do not drop or throw the phone.
8. Static electricity discharge will damage electronic components.
9. Keep out of direct sunlight and away from heat.
10. No user-serviceable parts inside. Do not insert a screwdriver or any metal
objects into the phone. This may cause electric shock or damage the
equipment and will render the warranty void.
11. Clean the phone with a soft, dry cloth only. Do not use volatile liquids such
as petrol, alcohol, or acetone as this may cause a fire or result in
discoloration or damage to plastics. Do not clean with wax or silicon
products as these may enter the equipment and cause operation to become
unstable.

LIP-8004D User Guide
[EU]
European Union Declarations of Conformity
Ericsson-LG Co., Ltd. declare that the equipment specified in this document
bearing the “ CE” mark conforms to the European Union Radio and
Telecommunications Terminal Equipment Directive(R&TTE 1999/5/EC),
including the Electromagnetic Compatibility Directive(2004/108/EC) and Low
Voltage Directive(2006/95/EC).
Copies of these Declarations of Conformity (DoCs) can be obtained by
contacting your local sales representative.
[USA/CSA]
FCC/IC Interference Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 /RSS-GEN of the FCC/IC rules. Operation is
subject to the following two conditions:
(1)This device may not cause harmful interference; and (2) This device must
accept any interference received, including interference that may cause
undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
The use of this device in a system operating either partially or completely
outdoors may require the user to obtain a license for the system according to the
Canadian regulations.
CAUTION : Any changes or modifications in construction of this device which are not
expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.

LIP-8004D User Guide
i
TABLE OF CONTENTS
REVISION HISTORY ................................................................................................I
DISPOSAL OF YOUR OLD APPLIANCE................................................................I
TABLE OF CONTENTS...................................................................................I
1. INTRODUCTION ................................................................................................. 1
1.1 GENERAL................................................................................................................................................... 1
1.2 FEATURE INFORMATION....................................................................................................................... 1
1.3 FEATURE GROUPINGS.......................................................................................................................... 1
1.4 IPECS LIP-8004 PHONE DESCRIPTION ..................................................................................... 2
1.5 LIP-8004DPHONE INSTALLATION................................................................................................. 3
1.5.1 Wiring Connectors .........................................................................................4
1.5.2 Power ............................................................................................................4
1.5.3 Wall Mount.....................................................................................................4
2. RECEIVING CALLS........................................................................................... 5
2.1 ANSWERING A CALL WHILE IDLE...................................................................................................... 5
2.2 RESPONDING TO A CALL WHILE BUSY............................................................................................ 5
2.3 DIFFERENTIAL RING SIGNALS............................................................................................................. 6
2.4 ANSWERING CALLS AT NIGHT ............................................................................................................ 7
2.5 ANSWERING CALLS TO OTHER STATIONS..................................................................................... 7
2.6 USING DO-NOT-DISTURB (DND) TO BLOCK INCOMING CALLS............................................ 8
2.7 FORWARDING CALLS ............................................................................................................................. 8
2.7.1 Forwarding calls to another station or Voice Mail ..............................................8
2.7.2 Forwarding calls to an external number.............................................................9
2.7.3 Forwarding callers to a Text Message.............................................................11
3. PLACING CALLS.............................................................................................. 14
3.1 INTERNAL CALLS..................................................................................................................................... 14
3.1.1 Using Camp-On when calling a busy station...................................................14
3.1.2 To leave a Message Wait................................................................................15
3.2 EXTERNAL CALLS................................................................................................................................... 15
3.2.1 Placing external CO/VoIP calls .......................................................................15
3.2.2 Waiting for the next available CO/IP line.........................................................17
3.2.3 Account Codes: Tracking External calls for billing...........................................17
3.2.4 To disable dialing from your phone .................................................................17
3.2.5 To temporarily override dialing restrictions at a phone ....................................18
3.3 USING AUTOMATED DIALING ............................................................................................................. 18

LIP-8004D User Guide
ii
3.3.1 Using Last Number Redial (LNR)....................................................................18
3.3.2 Using and Entering Saved Number Dial..........................................................19
3.3.3 Using System Speed Dial Numbers................................................................19
3.3.4 Using and Entering Station Speed Dial Numbers............................................20
3.3.4 Using Dial by Name and Entering Your Name (iPECS-MG).............................22
4. CALL HANDLING ............................................................................................23
4.1 CALL TRANSFER:SENDING A CALL TO A DIFFERENT DESTINATION.................................... 23
4.2 CALL HOLD:PLACING A CALL IN A WAITING STATE................................................................... 23
4.3 BROKER CALL:SWITCHING BETWEEN TWO CALLS................................................................... 24
4.4 JOINING MULTIPLE PEOPLE IN A CONFERENCE .......................................................................... 24
4.4.1 Setting up a Conference Room.......................................................................25
4.5 CALL PARK:PLACING A CALL ON HOLD TO PAGE...................................................................... 26
5. RETRIEVING &RESPONDING TO MESAGES ..........................................28
5.1 RESPONDING TO A STATION MESSAGE WAITING INDICATION.............................................. 28
5.2 GETTING VOICE MAIL MESSAGES.................................................................................................. 28
6. REMOTE SYSTEM ACCESS.........................................................................29
6.1 DIRECT INWARD SYSTEM ACCESS (DISA)................................................................................. 29
6.2 MOBILE PHONE EXTENSION.............................................................................................................. 29
7. MISC.FEATURES........................................................................................... 32
7.1 BACKGROUND MUSIC AND MUSIC ON HOLD (IPECS-LIK).................................................. 32
7.2 USING INTERNAL,EXTERNAL AND MEET-ME PAGING ............................................................ 32
7.3 PUSH-TO-TALK (PTT) PAGE ........................................................................................................... 33
7.4 WAKE-UP ALARM.................................................................................................................................. 34
7.5 ALARM/DOOR BELL.............................................................................................................................. 34
7.6 POWER FAIL TRANSFER..................................................................................................................... 35
7.7 SYSTEM VOICE MEMO......................................................................................................................... 35
7.8 CONTRAST (IPECS-LIK)................................................................................................................... 36
7.9 NETWORK CONFIG............................................................................................................................... 36
8. PBX, CENTREX &ISDN............................................................................. 37
8.1 ACCESS PBX OR CENTREX.............................................................................................................. 37
8.2 ACCESS THE ISDN NETWORK......................................................................................................... 37
8.2.1 Using the Keypad facility to access ISDN features..........................................37
8.2.2 Activating ISDN Caller ID restriction................................................................38
9. SET FEATURES &FLEX BUTTONS...........................................................39
9.1 ENTERING STATION PROGRAM DATA............................................................................................ 39
9.2 ASSIGNING FEATURES TO FLEX BUTTONS.................................................................................. 39

LIP-8004D User Guide
iii
APPENDIX AFLEXIBLE NUMBERING PLAN ...............................................40
APPENDIX BUSER PROGRAM CODES .......................................................46
APPENDIX CUSEFUL INFORMATION :OPEN SOURCE SOFTWARE
NOTICE 49

LIP-8004D User Guide
1
1. Introduction
1.1 General
Your telephone is connected to an advanced-
technology, highly-versatile, fully-featured telecom
system designed to make office communications easy
and productive. Employing state-of-the-art Voice over
Internet Protocol (VoIP) technology, voice and data
converge on a single IP packet network. Because each
iPECS Phone is an IP appliance, it can be moved easily
throughout the office LAN and maintain normal
operation.
1.2 Feature Information
We have taken every effort to make this user guide
simple and straightforward. The guide starts with the
simpler operations of the iPECS Phone, and moves on
to receiving and placing calls, and then to more
advanced features. Each section includes a brief and
basic description of each feature and step-by-step
operation instructions.
The operations shown in this guide use the System’s
base default Numbering Plan. Your specific Numbering
Plan may be different. Some features may not be
available for you to access or may be subject to certain
limitations based on the set-up of the System (refer to
your System Administrator and/or iPECS Technical
Manuals as needed).
NOTE—Under certain operation conditions, this
equipment cannot be relied upon to make emergency
calls (loss of power, etc.). Alternative arrangements
should be made for access to emergency services.
1.3 Feature Groupings
Every effort has been taken to divide the features into a
logical and consistent sequence so that features can be
quickly located.
Features have been divided into groups, Receiving calls,
Placing calls etc. Within each group, features are
1. Introduction

LIP-8004D User Guide
2
arranged according to the difficulty of operation and
frequency of use.
1.4 iPECS LIP-8004 Phone Description
The iPECS LIP-8004D Phone incorporates the latest in
VoIP technology and is intended for basic
communications (ex., a lobby or limited use phone). The
following image shows the LIP-8004D.
LIP-8004D Front and Back
Features are generally accessed using programmed
fixed, or flexible buttons, dial pad buttons, or dial codes
entered from the dial pad. In the remainder of this User
Guide, the Fixed or Flexible buttons are shown with a
box surrounding the BUTTON designation. The following
image shows the phone and buttons are described.
iPECS LIP-8004D Diagram

LIP-8004D User Guide
3
DND – Blocks all incoming calls; red LED illuminates.
Speed – Access speed dialing, speed programming,
save number redial and last number redial.
Vol – Adjusts volume for ringing, headset, and
speakerphone; adjusts LCD brightness (in idle state).
Trans/PGM –Call transfer, or programming mode.
Hold/Save – Places active call on hold or saves
programming information.
Call Back – Initiates call back request when calling a
busy station; call connects when busy station is idle.
On-hook Dial – Allows User to place a call while on-
hook. Toggle to activate; red LED illuminates.
Flexible –Some are system pre-programmed for line
appearance, and some are user programmable.
Ring/MSG Indicator – Illuminates when ringing, or
message waiting.
LCD Display – Displays station number/current time or
telephone number of destination while talking.
1.5 LIP-8004D Phone Installation
LIP Phones and Consoles can be connected to any
standard 10/100 Base-T Ethernet switch port (shown in
graphic). When connected to an 802.3af compliant
switch port (ex., POE8), LIP Phones and series
consoles obtain power from the Ethernet port. When
LAN power is not available, the AC/DC adaptor must be
used. The following image shows how to connect the
handset, power cord, and LAN cable to the phone.
iPECS LIP-8004D Connections