iPECS LIP-8008E User manual

LIP-8008E
User Guide
Please read this manual carefully before
operating Phone. Retain it for future reference.

LIP-8008E User Guide
Revision History
Issue
Date
Remark
1.0
Mar. 2012
Initial Release
1.1
Oct. 2012
Changed CI to Ericsson-LG
1.2
Dec. 2013
Changed Ericsson-LG to Ericsson-LG Enterprise
Disposal of your old appliance
1. When the crossed-out wheeled bin symbol is attached
to a product, it means the product is covered by the
European Directive 2012/19/EC.
2. All electrical and electronic products should be
disposed of separately from the municipal waste stream
via designated collection facilities appointed by
government or the local authorities.
The correct disposal of your old appliance will help
prevent potential negative consequences for the
environment and human health.
4. For more detailed information about disposal of your
old appliance, please contact your city office, waste
disposal service or the shop where you purchased the
product.
Copyright© 2012 Ericsson-LG Enterprise Co., Ltd. All Rights Reserved.
This material is copyrighted by Ericsson-LG Enterprise Co., Ltd. Any unauthorized
reproductions, use or disclosure of this material, or any part thereof, is strictly
prohibited and is a violation of Copyright Laws. Ericsson-LG Enterprise reserves the
right to make changes in specifications at any time without notice. The information
furnished by Ericsson-LG Enterprise in this material is believed to be accurate and
reliable, but is not warranted to be true in all cases. iPECS is trademarks of Ericsson-
LG Enterprise Co., Ltd. All other brand and product names are trademarks or
registered trademarks of their respective companies.

LIP-8008E User Guide
Important Safety Information
To prevent unexpected danger or damage please read this information before
installing or attempting to repair you phone. Warning and Caution information is
provided to alert the consumer of known dangers:
Warning: To reduce the possibility of electric shock, do not expose your
phone to high humidity areas, such as a bathroom, swimming area, etc.
Caution: Use only Ericsson-LG Enterprise approved batteries and desktop
chargers to avoid the damage to the phone. Using other batteries or
chargers voids your warranty and may cause an explosion.
1. Only trained and qualified service personnel shall install, replace or service
the phone.
2. Do not spill liquid life water on the phone. If so, call the service center as this
may result in fire or electric shock.
3. If you see smoke or smell something during use, unplug the power cord and
the phone line. Call the service center immediately.
4. If the power adapter is used, do not touch the plug with wet hands. This may
result in a fire or an electric shock or equipment damage.
5. Do not use the phone during a thunderstorm. Lightning strike may result in
fire, severe electrical or acoustic shock.
6. Do not use the power adapter if the power cord or wall outlet is damaged.
This may result in fire or an electric shock.
1. Ensure that children do not pull on phone cords. This may injure children or
result in equipment damage.
2. The ear-piece houses a magnetic device which may attract pins or small
metal objects. Keep headset clear of such objects and check before use.
3. Avoid placing the phone in an area that is excessively dusty, damp or
subject to vibration.
4. Choose a site for the phone that is well-ventilated and dry.
5. Do not plug multiple plug-packs into one power outlet. This may result in the
plug overheating and may result in a fire or plug pack failure.
6. Do not put heavy things on the phone.
7. Do not drop or throw the phone.
8. Static electricity discharge will damage electronic components.
9. Keep out of direct sunlight and away from heat.
10. No user-serviceable parts inside. Do not insert a screwdriver or any metal
objects into the phone. This may cause electric shock or damage the
equipment and will render the warranty void.
11. Clean the phone with a soft, dry cloth only. Do not use volatile liquids such
as petrol, alcohol, or acetone as this may cause a fire or result in
discoloration or damage to plastics. Do not clean with wax or silicon
products as these may enter the equipment and cause operation to become
unstable.

LIP-8008E User Guide
[EU]
European Union Declarations of Conformity
Ericsson-LG Enterprise Co., Ltd. declare that the equipment specified in this
document bearing the “ CE” mark conforms to the European Union Radio and
Telecommunications Terminal Equipment Directive(R&TTE 1999/5/EC),
including the Electromagnetic Compatibility Directive(2004/108/EC) and Low
Voltage Directive(2006/95/EC).
Copies of these Declarations of Conformity (DoCs) can be obtained by
contacting your local sales representative.
[USA/CSA]
FCC/IC Interference Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 /RSS-GEN of the FCC/IC rules. Operation is
subject to the following two conditions:
(1)This device may not cause harmful interference; and (2) This device must
accept any interference received, including interference that may cause
undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
The use of this device in a system operating either partially or completely
outdoors may require the user to obtain a license for the system according to the
Canadian regulations.
CAUTION : Any changes or modifications in construction of this device which are not
expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.

LIP-8008E User Guide
i
TABLE OF CONTENTS
1. INTRODUCTION ................................................................................................. 1
1.1 GENERAL................................................................................................................................................... 1
1.2 FEATURE INFORMATION....................................................................................................................... 1
1.3 FEATURE GROUPINGS.......................................................................................................................... 1
1.4 IPECS LIP-8008EPHONE DESCRIPTION.................................................................................. 2
1.5 LIP-8008EPHONE INSTALLATION................................................................................................. 3
1.5.1 Wiring Connectors .........................................................................................4
1.5.2 Power ............................................................................................................4
1.5.3 Wall Mount.....................................................................................................5
1.6 DSS(DIRECT STATION SELECT)CONSOLE INSTALLATION................................................... 5
1.7 USING A SERIAL DSS.......................................................................................................................... 7
2. RECEIVING CALLS.........................................................................................10
2.1 ANSWERING A CALL WHILE IDLE.................................................................................................... 10
2.2 RESPONDING TO A CALL WHILE BUSY......................................................................................... 10
2.3 DIFFERENTIAL RING SIGNALS........................................................................................................... 11
2.4 ANSWERING CALLS AT NIGHT ......................................................................................................... 13
2.5 ANSWERING CALLS TO OTHER STATIONS.................................................................................. 13
2.6 USING DO-NOT-DISTURB (DND) TO BLOCK INCOMING CALLS......................................... 13
2.7 FORWARDING CALLS........................................................................................................................... 14
2.7.1 Forwarding calls to another station or Voice Mail .........................................14
2.7.2 Forwarding calls to an external number........................................................15
2.7.3 Forwarding callers to a Text Message..........................................................17
3. PLACING CALLS ............................................................................................21
3.1 INTERNAL CALLS................................................................................................................................... 21
3.1.1 Using Camp-On when calling a busy station................................................21
3.1.2 To leave a Message Wait.............................................................................22
3.2 EXTERNAL CALLS................................................................................................................................ 22
3.2.1 Placing external CO/VoIP calls.....................................................................22
3.2.2 Waiting for the next available CO/IP line......................................................24
3.2.3 Account Codes: Tracking External calls for billing........................................24
3.2.4 To disable dialing from your phone ..............................................................25
3.2.5 To temporarily override dialing restrictions at a phone..................................25
3.3 USING AUTOMATED DIALING........................................................................................................... 26
3.3.1 Using Last Number Redial (LNR).................................................................26
3.3.2 Using and Entering Saved Number Dial.......................................................26
3.3.3 Using System Speed Dial Numbers .............................................................26
3.3.4 Using and Entering Station Speed Dial Numbers.........................................27

LIP-8008E User Guide
ii
4. CALL HANDLING...........................................................................................29
4.1 CALL TRANSFER:SENDING A CALL TO A DIFFERENT DESTINATION .................................. 29
4.2 CALL HOLD:PLACING A CALL IN A WAITING STATE ................................................................. 29
4.3 BROKER CALL:SWITCHING BETWEEN TWO CALLS ................................................................. 30
4.4 JOINING MULTIPLE PEOPLE IN A CONFERENCE......................................................................... 30
4.4.1 Setting up a Conference Room....................................................................31
4.5 CALL PARK:PLACING A CALL ON HOLD TO PAGE.................................................................... 32
5. RETRIEVING &RESPONDING TO MESSAGES ......................................34
5.1 RESPONDING TO A STATION MESSAGE WAITING INDICATION............................................ 34
5.2 GETTING VOICE MAIL MESSAGES ................................................................................................ 34
6. REMOTE SYSTEM ACCESS........................................................................36
6.1 DIRECT INWARD SYSTEM ACCESS (DISA)............................................................................... 36
6.2 MOBILE PHONE EXTENSION............................................................................................................ 36
7. MISC.FEATURES..........................................................................................39
7.1 BACKGROUND MUSIC AND MUSIC ON HOLD (IPECS-LIK)............................................... 39
7.2 USING INTERNAL,EXTERNAL AND MEET-ME PAGING .......................................................... 39
7.3 PUSH-TO-TALK (PTT) PAGE........................................................................................................... 41
7.4 WAKE-UP ALARM................................................................................................................................. 41
7.5 ALARM/DOOR BELL............................................................................................................................ 42
7.6 POWER FAIL TRANSFER ................................................................................................................... 42
7.7 SYSTEM VOICE MEMO....................................................................................................................... 42
7.8 CONTRAST (IPECS-LIK)................................................................................................................. 43
7.9 NETWORK CONFIG............................................................................................................................. 44
8. PBX, CENTREX &ISDN............................................................................45
8.1 ACCESS PBX OR CENTREX............................................................................................................ 45
8.2 ACCESS THE ISDN NETWORK....................................................................................................... 45
8.2.1 Using the Keypad facility to access ISDN features.......................................45
8.2.2 Activating ISDN Caller ID restriction.............................................................46
9. SET FEATURES &FLEX BUTTONS..........................................................47
9.1 ENTERING STATION PROGRAM DATA...........................................................................................47
9.2 ASSIGNING FEATURES TO FLEX BUTTONS.................................................................................47
9.3 NETWORK CONFIGURATION............................................................................................................. 48
APPENDIX AFLEXIBLE NUMBERING PLAN ...............................................50
APPENDIX BUSER PROGRAM CODES .......................................................56
APPENDIX CUSEFUL INFORMATION :OPEN SOURCE SOFTWARE
NOTICE ................................................................................................................60

LIP-8008E User Guide
1
1. Introduction
1.1 General
Your telephone is connected to an advanced-technology,
highly-versatile, fully-featured telecom system designed
to make office communications easy and productive.
Employing state-of-the-art Voice over Internet Protocol
(VoIP) technology, voice and data converge on a single
IP packet network. Because each iPECS Phone is an
IP appliance, it can be moved easily throughout the
office LAN and maintain normal operation.
1.2 Feature Information
We have taken every effort to make this user guide
simple and straightforward. The guide starts with the
simpler operations of the iPECS Phone, and moves on
to receiving and placing calls, and then to more
advanced features. Each section includes a brief and
basic description of each feature and step-by-step
operation instructions.
The operations shown in this guide use the System’s
base default Numbering Plan. Your specific Numbering
Plan may be different. Some features may not be
available for you to access or may be subject to certain
limitations based on the set-up of the System (refer to
your System Administrator and/or iPECS Technical
Manuals as needed).
NOTE—Under certain operation conditions, this
equipment cannot be relied upon to make emergency
calls (loss of power, etc.). Alternative arrangements
should be made for access to emergency services.
1.3 Feature Groupings
Every effort has been taken to divide the features into a
logical and consistent sequence so that features can be
quickly located.
Features have been divided into groups, Receiving calls,
Placing calls etc. Within each group, features are
arranged according to the difficulty of operation and
frequency of use.
1. Introduction

LIP-8008E User Guide
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1.4 iPECS LIP-8008E Phone Description
The iPECS LIP-8008E Phone incorporates the latest in
VoIP technology and is intended for basic
communications (ex., a lobby or limited use phone). The
following image shows the LIP-8008E.
LIP-8008E Front and Back
Features are generally accessed using programmed
fixed, or flexible buttons, dial pad buttons, or dial codes
entered from the dial pad. In the remainder of this User
Guide, the Fixed or Flexible buttons are shown with a
box surrounding the BUTTON designation. The following
image shows the phone with button descriptions.
iPECS LIP-8008E Diagram

LIP-8008E User Guide
3
DND – Blocks all incoming calls; red LED illuminates.
Speed – Access speed dialing, speed programming.
Vol – Adjusts volume for ringing, headset, and
speakerphone; adjusts LCD brightness (in idle state).
Trans/PGM –Call transfer, or programming mode.
Hold/Save – Places active call on hold or saves
programming information.
Call Back – Initiates call back request when calling a
busy station; call is completed when busy station returns
to idle status.
Speaker – Allows User to place a call while on-hook.
Toggle to activate; red LED illuminates.
Flexible –Some are system pre-programmed for line
appearance, and some are user programmable.
Ring/MSG Indicator – Illuminates when ringing, or
message waiting.
LCD Display – Phone interface for status, dialing
directories, and text message information.
Soft Buttons – Used with fixed and flexible features;
use changes in relation to LCD display.
Hands-free Microphone – Used for hands-free
speakerphone function.
1.5 LIP-8008E Phone Installation
LIP Phones can be connected to any standard 10/100
Base-T Ethernet switch port (shown in graphic). When
connected to an 802.3af compliant switch port (ex.,
POE8), LIP Phones obtain power from the Ethernet port.
When LAN power is available, do not use AC/DC
adaptor. When LAN power is not available, the AC/DC
adaptor must be used. The following image shows how
to connect the handset, power cord, and LAN cable to
the phone.

LIP-8008E User Guide
4
iPECS LIP-8008E Connections
1.5.1 Wiring Connectors
The LIP-8008E has a two Ethernet ports one is
connected to the LAN using a RJ-45 plug terminated
category 5 cable supplied with the Phone, the other can
be connected to a desktop PC. Using the cable, one
RJ-45 plug is inserted into the "LAN" jack in the bottom
of the Phone. The other RJ-45 plug is inserted into the
RJ-45 jack previously wired to an Ethernet switch port
accessible by the iPECS system. To power the LIP
Phone over the LAN, the switch port must support POE
(Power over Ethernet) standard 802.3af.
1.5.2 Power
All LIP-8000 series phones can be powered by the
AC/DC Adapter-K- (48 VDC @0.3A) or over the LAN
cable using the POE8 or other 802.3af compliant switch.
If using the AC/DC Adapter, after connecting the Phone
to the LAN, the Adapter’s DC voltage plug is inserted
into the power-input jack in the underside of the Phone.
One end of the AC power cord is inserted into the
mating receptacle of the AC Adapter, and the other end
is inserted into the AC power outlet.