iPECS LIP-8012E User manual

LIP-8012E/8024E
User Guide
Please read this manual carefully before
operating Phone. Retain it for future reference

LIP-8012E & LIP-8024E Gigabit Phone User Guide
Revision History
Issue
Date
Remark
1.0
Mar. 2012
Initial Release
1.1
Oct. 2012
Changed CI to Ericsson-LG
Disposal of your old appliance
1. When the crossed-out wheeled bin symbol is attached
to a product, it means the product is covered by the
European Directive 2002/96/EC.
2. All electrical and electronic products should be
disposed of separately from the municipal waste stream
via designated collection facilities appointed by
government or the local authorities.
The correct disposal of your old appliance will help
prevent potential negative consequences for the
environment and human health.
4. For more detailed information about disposal of your
old appliance, please contact your city office, waste
disposal service or the shop where you purchased the
product.
Copyright© 2012 Ericsson-LG Co., Ltd. All Rights Reserved.
This material is copyrighted by Ericsson-LG Co., Ltd. Any unauthorized reproductions,
use or disclosure of this material, or any part thereof, is strictly prohibited and is a
violation of Copyright Laws. Ericsson-LG reserves the right to make changes in
specifications at any time without notice. The information furnished by Ericsson-LG in
this material is believed to be accurate and reliable, but is not warranted to be true in
all cases. iPECS is trademarks of Ericsson-LG Co., Ltd. All other brand and product
names are trademarks or registered trademarks of their respective companies.

LIP-8012E & 8024E Gigabit Phone User Guide
Important Safety Information
To prevent unexpected danger or damage please read this information before
installing or attempting to repair you phone. Warning and Caution information is
provided to alert the consumer of known dangers:
Warning: To reduce the possibility of electric shock, do not expose your
phone to high humidity areas, such as a bathroom, swimming area, etc.
Caution: Use only Ericsson-LG approved batteries and desktop chargers
to avoid the damage to the phone. Using other batteries or chargers voids
your warranty and may cause an explosion.
1. Only trained and qualified service personnel shall install, replace or service
the phone.
2. Do not spill liquid life water on the phone. If so, call the service center as
this may result in fire or electric shock.
3. If you see smoke or smell something during use, unplug the power cord and
the phone line. Call the service center immediately.
4. If the power adapter is used, do not touch the plug with wet hands. This
may result in a fire or an electric shock or equipment damage.
5. Do not use the phone during a thunderstorm. Lightning strike may result in
fire, severe electrical or acoustic shock.
6. Do not use the power adapter if the power cord or wall outlet is damaged.
This may result in fire or an electric shock.
1. Ensure that children do not pull on phone cords. This may injure children or
result in equipment damage.
2. The ear-piece houses a magnetic device which may attract pins or small
metal objects. Keep headset clear of such objects and check before use.
3. Avoid placing the phone in an area that is excessively dusty, damp or
subject to vibration.
4. Choose a site for the phone that is well-ventilated and dry.
5. Do not plug multiple plug-packs into one power outlet. This may result in the
plug overheating and may result in a fire or plug pack failure.
6. Do not put heavy things on the phone.
7. Do not drop or throw the phone.
8. Static electricity discharge will damage electronic components.
9. Keep out of direct sunlight and away from heat.
10. No user-serviceable parts inside. Do not insert a screwdriver or any metal
objects into the phone. This may cause electric shock or damage the
equipment and will render the warranty void.
11. Clean the phone with a soft, dry cloth only. Do not use volatile liquids such
as petrol, alcohol, or acetone as this may cause a fire or result in
discoloration or damage to plastics. Do not clean with wax or silicon
products as these may enter the equipment and cause operation to become
unstable.

LIP-8012E & 8024E Gigabit Phone User Guide
[EU]
European Union Declarations of Conformity
Ericsson-LG Co., Ltd. declare that the equipment specified in this document
bearing the “ CE” mark conforms to the European Union Radio and
Telecommunications Terminal Equipment Directive(R&TTE 1999/5/EC),
including the Electromagnetic Compatibility Directive(2004/108/EC) and Low
Voltage Directive(2006/95/EC).
Copies of these Declarations of Conformity (DoCs) can be obtained by
contacting your local sales representative.
[USA/CSA]
FCC/IC Interference Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 /RSS-GEN of the FCC/IC rules. Operation is
subject to the following two conditions:
(1)This device may not cause harmful interference; and (2) This device must
accept any interference received, including interference that may cause
undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
The use of this device in a system operating either partially or completely
outdoors may require the user to obtain a license for the system according to the
Canadian regulations.
CAUTION : Any changes or modifications in construction of this device which
are not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.

LIP-8012E & LIP-8024E Gigabit Phone User Guide
i
TABLE OF CONTENTS
1. INTRODUCTION............................................................................................1
1.1 General.........................................................................................................1
1.2 Feature Information......................................................................................1
1.3 Feature Groupings........................................................................................1
1.4 iPECS LIP-8012E & 8024E Gigabit Phone Description................................2
1.5 LIP-8012E & 8024E Phone Installation........................................................3
1.5.1 Phone Connections...........................................................................3
1.5.2 Wiring Connectors.............................................................................4
1.5.3 Power................................................................................................4
1.5.4 Wall Mount........................................................................................5
1.6 DSS(Direct Station Select) Console Installation...........................................5
2. LCD, SPEAKERPHONE &RELATED FEATURES.............................................8
2.1 Using the Display Menu................................................................................8
2.1.1 Phone Setting....................................................................................9
2.1.2 Conference Room (iPECS-LIK).......................................................10
2.1.3 ICM SMS (iPECS-LIK) ....................................................................11
2.1.4 Network Config................................................................................12
2.1.5 Attendant menu (iPECS-LIK & iPECS SBG-1000)..........................14
2.2 Using the Speakerphone............................................................................15
2.3 Using a Serial DSS.....................................................................................16
3. RECEIVING CALLS .....................................................................................18
3.1 Answering a Call While Idle........................................................................18
3.2 Responding to a Call While Busy ...............................................................19
3.3 Using Answering Machine Emulation (AME)..............................................19
3.4 Differential Ring Signals.............................................................................21
3.5 Answering Calls at Night ............................................................................22
3.6 Answering Calls to Other Stations..............................................................22
3.7 Using Do-Not-Disturb (DND) to Block Incoming Calls................................22
3.8 Forwarding Calls.........................................................................................23
3.8.1 Forwarding calls to another Station or Voice Mail ...........................23
3.8.2 Forwarding calls to an external number ..........................................24
3.8.3 Forwarding callers to a Text Message.............................................26
4. PLACING A CALL .......................................................................................30
4.1 Internal Calls...............................................................................................30
4.1.1 Using Camp-On when calling a busy station...................................30
4.1.2 Leaving a Message Wait.................................................................31
4.2 External Calls .............................................................................................31
4.2.1 Placing external CO/VoIP calls .......................................................31

LIP-8012E & LIP-8024E Gigabit Phone User Guide
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4.2.2 Waiting for the next available CO/IP line.........................................33
4.2.3 Account Codes: Tracking External calls for billing...........................33
4.2.4 Disable dialing from your phone......................................................34
4.2.5 Temporarily override dialing restrictions at a phone........................34
4.3 Using Directory...........................................................................................35
4.3.1 Using Last Number Redial (LNR)....................................................35
4.3.2 Using and Entering Saved Number Dial..........................................35
4.3.3 Using System Speed Dial Numbers................................................36
4.3.4 Using and Entering Station Speed Dial Numbers............................37
4.3.5 Using Dial by Name and Entering Your Name................................38
4.3.6 Using Automatic Called Number Redial (ACNR).............................40
5. TRANSFER,CONFERENCE &OTHER CALL HANDLING.................................41
5.1 Call Transfer: Sending a call to a different destination...............................41
5.2 Call Hold: Placing a call in a waiting state..................................................41
5.3 Broker Call: Switching between two calls...................................................42
5.4 Joining Multiple People in a Conference ....................................................42
5.4.1 Setting up a Conference Room.......................................................43
5.5 Call Park: Placing a call on Hold to Page...................................................45
5.6 Two-Way Record: Recording a call............................................................45
6. SEND &RETRIEVE MESSAGES...................................................................46
6.1 Responding to a Station Message Waiting Indication.................................46
6.2 Getting Voice Mail Messages.....................................................................47
6.3 Sending and Receiving Short Text Messages............................................48
7. REMOTE SYSTEM ACCESS.........................................................................51
7.1 Direct Inward System Access (DISA).........................................................51
7.2 Mobile Phone Extension.............................................................................51
8. MISC.FEATURES.......................................................................................54
8.1 Call Log......................................................................................................54
8.2 Contrast (iPECS-LIK) .................................................................................56
8.3 Background Music and Music on Hold (iPECS-LIK)...................................56
8.4 Using Internal, External and Meet-Me Paging............................................57
8.5 Push-To-Talk (PTT) Page ..........................................................................58
8.6 Wake-Up Alarm..........................................................................................58
8.7 Alarm/Door Bell ..........................................................................................59
8.8 Power Fail Transfer (PFT)..........................................................................59
8.9System Voice Memo...................................................................................59
8.10 Hot Desk.....................................................................................................60
9. PBX, CENTREX &ISDN FEATURES ...........................................................62
9.1 Access PBX or Centrex features................................................................62
9.2 Access the ISDN Network..........................................................................62
9.2.1Using the Keypad facility to access ISDN features .........................62

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9.2.2 Using ISDN Supplementary Services..............................................63
9.2.3 Activating ISDN Caller ID Restriction..............................................63
10. FEATURES &FLEX BUTTONS .....................................................................64
10.1 Entering Station Program Data...................................................................64
10.2 Assigning Features to Flex Buttons............................................................64
APPENDIX AFLEXIBLE NUMBERING PLAN .......................................................65
APPENDIX BUSER PROGRAM CODES..............................................................71
APPENDIX CUSEFUL INFORMATION :OPEN SOURCE SOFTWARE NOTICE .........75

LIP-8012E & LIP-8024E Gigabit Phone User Guide
1
1.INTRODUCTION
1.1 General
Your telephone is connected to an advanced-
technology, highly-versatile, fully-featured telecom
system designed to make office communications easy
and productive. Employing state-of-the-art Voice over
Internet Protocol (VoIP) technology, voice and data
converge on a single IP packet network. Because each
iPECS Phone is an IP appliance, it can be moved easily
throughout the office LAN and maintain normal
operation.
1.2 Feature Information
We have taken every effort to make this user guide
simple and straightforward. The guide starts with the
simpler operations of the iPECS Phone Speakerphone,
moves on to receiving and placing calls, and then to
more advanced features. Each section includes a brief
and basic description of each feature and step-by-step
operation instructions.
The operations shown in this guide use the System’s
base default Numbering Plan. Your specific Numbering
Plan may be different. Some features may not be
available for you to access or may be subject to certain
limitations based on the set-up of the System.
Under certain operating conditions, this equipment may
not be able to make emergency calls. Alternative
arrangements should be made for access to emergency
services.
1.3 Feature Groupings
Every effort has been taken to divide the features into a
logical and consistent sequence so that features can be
quickly located.
Features have been divided into groups, Receiving
Calls, Placing Calls etc. Within each group, features
are arranged according to the difficulty of operation and
frequency of use.
1. Introduction

LIP-8012E & LIP-8024E Gigabit Phone User Guide
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1.4 iPECS LIP-8012E & 8024E Gigabit Phone Description
The iPECS LIP-8012E and LIP-8024E Gigabit Phones
(shown) incorporate the latest in VoIP technology and
user interface to provide you with a cost effective,
simple to use, productive communications tool. It
includes a large 3-line (LIP-8012E) or 4-line (LIP-8024E)
24-character per line LCD (refer to Phone Diagrams,
next page). The bottom line of the display is an
interactive menu accessed with the 3 Soft buttons just
below the display. The Navigation button in the lower
center of the Phone allows you to move through the
menu choices when more than three selections are
available.
Features and functions of your iPECS are accessed
either using the Fixed or Flexible buttons or by selecting
a menu item using the Soft buttons. In the remainder of
this User Guide, the Fixed or Flexible buttons are shown
with a box surrounding the BUTTON designation while
Soft button menu selections are shown with a double
underline.
The LCD display screens shown in this User Guide are
captured from the LIP-8024E. The screen may differ
slightly in the LIP-8012E.
LIP-8012E Gigabit Phone LIP-8024E Gigabit Phone

LIP-8012E & LIP-8024E Gigabit Phone User Guide
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LIP-8024E Gigabit Phone Diagram
1.5 LIP-8012E & 8024E Phone Installation
LIP Gigabit Phones and Consoles can be connected to
any standard 10/100 Base-T Ethernet switch port
(shown in graphic). When connected to an 802.3af
compliant switch port (ex., POE8), LIP Gigabit Phones
and series consoles can derive power from the Ethernet
port. When LAN power is not available, the optional
AC/DC adaptor must be used. The following image
shows how to connect the handset, power cord, and
LAN cable to the phone.
1.5.1 Phone Connections
The LIP-8012E and LIP-8024E each have 2 RJ-45 and
10/100 Base-T LAN connection ports (refer to following
graphic). One port is for connecting to the LAN (‘D’ in
graphic), and the other can be connected to a desktop
data device such as a PC (‘B’ in graphic), or another
LAN interface terminal (refer to iPECS Hardware and
Installation Manual).

LIP-8012E & LIP-8024E Gigabit Phone User Guide
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iPECS LIP-8012E & 8024E Connections
1.5.2 Wiring Connectors
The LIP-8012E & LIP-8024E each have two (2) 10/100
Base-T Ethernet ports, a “LAN” port and a “PC” port.
An intelligent switch, which implements voice packet
priority, connects the two (2) ports. This permits the
LAN to be shared between the LIP Gigabit Phone and
the desktop PC or other Ethernet terminal without
significant affect on the voice or data traffic. The “LAN”
port is connected to the LAN as described above for the
single port Phones. The “PC” port is connected to a
desktop device using any standard straight through
category 5 cable.
1.5.3 Power
All LIP-8000 series phones can be powered by the
AC/DC Adapter-K- (48 VDC @0.3A) or over the LAN
cable using the POE8 or other 802.3af compliant switch.
If using the AC/DC Adapter, after connecting the Phone
to the LAN, the Adapter’s DC voltage plug is inserted
into the power-input jack in the underside of the Phone.
One end of the AC power cord is inserted into the
mating receptacle of the AC Adapter, and the other end
is inserted into the AC power outlet.
NOTE—LIP-8000 series consoles are powered through
the flat cable used to connect the console to the IP
(A)
(B)
(C)
(D)

LIP-8012E & LIP-8024E Gigabit Phone User Guide
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Gigabit phone (shown). Up to 2(without LIP-8048DSS)
or 4(with LIP-8048DSS) consoles can be chain-link
connected to the phone.
1.5.4 Wall Mount
The LIP-8000 series phones can be wall mounted as
needed. The following instructions describe how to
perform a wall mount installation. For more information
on installing your LIP-8000 series phone, refer to the
iPECS Hardware Description and Installation
Manual.
1.6 DSS(Direct Station Select) Console Installation
A DSS console can be installed with the LIP-8000E series
phone as shown in Figure. Up to 3 consoles may be daisy
chained as shown using the flat cable provided. Keep in
mind the following conditions when installing LIP-8000
DSS consoles.
1. The AC/DC adapter must be used for LIP-8048DSS.
2. Up to two (2) LIP-8012LSS and/or LIP-8012DSS can be
installed with LIP-8000E Phone.
3. The LIP-8048DSS must be separately powered.
The available DSS is as follows:
1) LIP-8012DSS
2) LIP-8012LSS
3) LIP-8048DSS
•Mark and drill two (2) 7mm holes for plastic wall anchors.
•Insert the two (2) anchors into the holes and insert and tighten
the each screw leaving about 2.5 mm (1/8-inch) of the screw
exposed.
•Slide the LIP-8000 phone over the screws and assure the
phone is secure.
•NOTE—It may be necessary to remove the phone and tighten
or loosen the screws for a secure mounting.

LIP-8012E & LIP-8024E Gigabit Phone User Guide
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LIP-8000 DSS Installation
LIP-8000 DSS Installation (12DSS + 48DSS)

LIP-8012E & LIP-8024E Gigabit Phone User Guide
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LIP-8000 DSS Installation (12DSS + 12LSS)

LIP-8012E & LIP-8024E Gigabit Phone User Guide
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2.LCD, SPEAKERPHONE &RELATED FEATURES
2.1 Using the Display Menu
The Liquid Crystal Display (LCD) of the iPECS LIP-
8012E has three lines, and the LIP-8024E has four lines
of 24 characters each. The LCD is used to convey
information to you. It provides the date, time and station
number on the display while idle. It will also provide
called/calling name/number display, feature status and
an interactive menu to guide you through feature access
and User Program selections:
In iPECS-LIK
To activate the Display Menu:
•Press MENU button,
•Press the Navigation up/down buttons and press the OK Soft
button to select,
OR
•Dial the associated digit (Menu selections shown):
1. PHONE SETTING
2. CONFERENCE ROOM PGM
3. ICM SMS
BACK OK
4. NETWORK CONFIG
0. ATTENDANT
•
BACK OK
In iPECS SBG-1000
To activate the Display Menu:
•Press MENU button,
•Press the Navigation up/down buttons and press the OK Soft
button to select,
OR
•Dial the associated digit (Menu selections shown):
1. PHONE SETTING
2. NETWORK CONFIG
BACK OK
2. LCD,
Speakerphone
& Related
Featrues

LIP-8012E & LIP-8024E Gigabit Phone User Guide
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2.1.1 Phone Setting
In iPECS-MG
To activate the Display Menu:
•Press MENU button,
•Press the Navigation up/down buttons and press the OK Soft
button to select,
OR
•Dial the associated digit (Menu selections shown):
1. PHONE SETTING
2. NETWORK CONFIG
BACK OK EXIT
In iPECS-LIK & iPECS SBG-1000
To configure the Phone:
•Press MENU button and 1 (Phone Setting),
•The following menu displays:
1. STATION NAME PROGRAM
2. ICM RING
3. CO RING
BACK OK
4. PASSWORD PROGRAM
5. LANGUAGE PROGRAM
6. STA RING DOWNLOAD
•
BACK OK
7. BACKLIGHT
8. FONT PROGRAM
BACK OK
•Station Name Program—Input up to 12 digits using the keypad
(press DND button to backspace/delete a character), then press the
OK Soft button. To input characters:
•Press the second Soft button to select ABC> or abc> mode,
•To input the first character of a button, press the button 1 time (ex., for
‘a’, press 2 button once),
•To input the second character of a button, press the button 2 times
(ex., for ‘b’, press the 2 button twice.
•To input the third character of a button, press the button 3 times (ex.,
for ‘f’, press the 3 button three times.

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2.1.2 Conference Room (iPECS-LIK)
The User can create and delete Conference rooms.
In iPECS-MG
•Set Font Type—Select the font type(0 for new roman, 1 for
gothic), and press the OK Soft button to select.
•Set Contrast—Press the VOLbuttons or Use Navigation
up/down buttons to adjust the brightness, then press the OK Soft
button to select.
•
ICM Ring/CO Ring—
Use Next Soft button to move through list of ring
types, and press OK Soft button to select.
•Password Program—Enter the current password and press the OK
Soft button, then enter the new password and press the OK Soft
button.
•Language Program—Use Navigation up/down buttons to highlight
available languages supported, and press OK Soft button to select.
•Station Ring Download—Select the ring position (5-8) and select the
ring file; press the SAVE Soft button to select.
•Backlight—Use Navigation up/down buttons to select the operation of
the backlight, and press the OK Soft button to select.
•Font Program— Use Navigation up/down buttons to select the LCD
Font, and press the OK Soft button to select.
To configure a Conference Room:
•Press MENU button and 2 (Conference Room),
•The following menu displays:
1. CREATE CONF ROOM
2. DELETE CONF ROOM
•
BACK OK
•Press the Navigation up/down keys to highlight and then press
the OK Soft button to select,
OR
•Dial the number associated to the selection,
•Enter the room number and dial the password,
•Press the OK Soft button.

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2.1.3 ICM SMS (iPECS-LIK)
The user can send SMS messages to other stations and
retrieve received SMS messages.
To retrieve a SMS message:
•Press MENU button and 3 (ICM SMS),
•The following menu displays:
1. SEND MESSAGE
2. IN BOX(03)
BACK OK
•Press the Navigation up/down keys to highlight and then press
the OK Soft button to select,
OR
•Dial the number associated to the selection (2); the messages
will display.
To send a SMS message:
•Select Mode - select 1 if resending a previous message, or
select 2 if sending a new message,
•Enter the Station range (ex., 100-105=100105),
•Enter message (if in mode 2),
•Press the OK Soft button.

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2.1.4 Network Config.
The User can review the current network configuration
or modify a new phone network configuration.
To access Network Config. settings:
•Press MENU button and 4(iPECS-LIK)/2(iPECS SBG-1000,
iPECS-MG),
•Enter the password (default=147*); the following will display:
MFIM #[1/2] ?
MFIM #1 - CHANGE[#]
•Press the # key to toggle between multiple profiles (MFIM),
•Press the VOL buttons to advance to the next network
configuration item,
•Press the HOLD/SAVE button to save each setting.
To configure 802.1x:
•In Network Config. Menu, use VOL buttons to locate the
802.1x configuration screen (shown),
802.1x ?
[ENABLED] – CHANGE[#]
•Enable in 802.1x menu and press the Hold button.
•Enter ID in 802.1x USER ID menu (It appears when 802.1x is
enabled.) and press the Hold button.
•Enter Password in 802.1x PASSWORD menu (It appears when
802.1x is enabled.) and press the Hold button.
To set LLDP:
•In Network Config. Menu, use VOL buttons to locate the
LLDP configuration screen (shown),
•LLDP?
•[ENABLED] – CHANGE [#]
•Enable in LLDP? menu and press the Hold/Save button.

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To set default Config. settings:
•In Network Config. Menu, use VOL buttons to locate the
Default Config. Screen (shown),
SET DEFAULT CONFIG(DOT:*)
•
•Press the * key.
To exit Config. settings:
•Press the SPEAKER button,
•Press the * key to exit,
OR
•Press the # key to Reset/Reboot the phone with new setting.
To configure VPN:
•In Network Config. Menu, use VOL buttons to locate the
DNS Address menu.
•Enter DNS address in DNS ADDRESS menu
•Use VOL buttons to locate the VPN configuration screen
(shown), VPN ?
[ENABLED] – CHANGE[#]
•Enable in VPN Menu and press the Hold button.
•Following steps are available when VPN is enabled.
•Enter VPN Server address in VPN SERVER IP menu and
press the Hold button.
•Enter TCP/UDP port number for both local and remote in VPN
PORT and press the Hold button. The default value is 1194.
•In VPN USER ID, enter ID and press the Hold button.
•In VPN USER PASSWORD, enter Password and press the
Hold button.