iPECS LIP-8012E User manual

LIP-8012E/8024E
User Guide
Please read this manual carefully before
operating Phone. Retain it for future reference

LIP-8012E & LIP-8024E Gigabit Phone User Guide
Revision History
Issue
Date
Remark
1.0
Mar. 2012
Initial Release
1.1
Oct. 2012
Changed CI to Ericsson-LG
Disposal of your old appliance
1. When the crossed-out wheeled bin symbol is attached
to a product, it means the product is covered by the
European Directive 2002/96/EC.
2. All electrical and electronic products should be
disposed of separately from the municipal waste stream
via designated collection facilities appointed by
government or the local authorities.
The correct disposal of your old appliance will help
prevent potential negative consequences for the
environment and human health.
4. For more detailed information about disposal of your
old appliance, please contact your city office, waste
disposal service or the shop where you purchased the
product.
Copyright© 2012 Ericsson-LG Co., Ltd. All Rights Reserved.
This material is copyrighted by Ericsson-LG Co., Ltd. Any unauthorized reproductions,
use or disclosure of this material, or any part thereof, is strictly prohibited and is a
violation of Copyright Laws. Ericsson-LG reserves the right to make changes in
specifications at any time without notice. The information furnished by Ericsson-LG in
this material is believed to be accurate and reliable, but is not warranted to be true in
all cases. iPECS is trademarks of Ericsson-LG Co., Ltd. All other brand and product
names are trademarks or registered trademarks of their respective companies.

LIP-8012E & 8024E Gigabit Phone User Guide
Important Safety Information
To prevent unexpected danger or damage please read this information before
installing or attempting to repair you phone. Warning and Caution information is
provided to alert the consumer of known dangers:
Warning: To reduce the possibility of electric shock, do not expose your
phone to high humidity areas, such as a bathroom, swimming area, etc.
Caution: Use only Ericsson-LG approved batteries and desktop chargers
to avoid the damage to the phone. Using other batteries or chargers voids
your warranty and may cause an explosion.
1. Only trained and qualified service personnel shall install, replace or service
the phone.
2. Do not spill liquid life water on the phone. If so, call the service center as
this may result in fire or electric shock.
3. If you see smoke or smell something during use, unplug the power cord and
the phone line. Call the service center immediately.
4. If the power adapter is used, do not touch the plug with wet hands. This
may result in a fire or an electric shock or equipment damage.
5. Do not use the phone during a thunderstorm. Lightning strike may result in
fire, severe electrical or acoustic shock.
6. Do not use the power adapter if the power cord or wall outlet is damaged.
This may result in fire or an electric shock.
1. Ensure that children do not pull on phone cords. This may injure children or
result in equipment damage.
2. The ear-piece houses a magnetic device which may attract pins or small
metal objects. Keep headset clear of such objects and check before use.
3. Avoid placing the phone in an area that is excessively dusty, damp or
subject to vibration.
4. Choose a site for the phone that is well-ventilated and dry.
5. Do not plug multiple plug-packs into one power outlet. This may result in the
plug overheating and may result in a fire or plug pack failure.
6. Do not put heavy things on the phone.
7. Do not drop or throw the phone.
8. Static electricity discharge will damage electronic components.
9. Keep out of direct sunlight and away from heat.
10. No user-serviceable parts inside. Do not insert a screwdriver or any metal
objects into the phone. This may cause electric shock or damage the
equipment and will render the warranty void.
11. Clean the phone with a soft, dry cloth only. Do not use volatile liquids such
as petrol, alcohol, or acetone as this may cause a fire or result in
discoloration or damage to plastics. Do not clean with wax or silicon
products as these may enter the equipment and cause operation to become
unstable.

LIP-8012E & 8024E Gigabit Phone User Guide
[EU]
European Union Declarations of Conformity
Ericsson-LG Co., Ltd. declare that the equipment specified in this document
bearing the “ CE” mark conforms to the European Union Radio and
Telecommunications Terminal Equipment Directive(R&TTE 1999/5/EC),
including the Electromagnetic Compatibility Directive(2004/108/EC) and Low
Voltage Directive(2006/95/EC).
Copies of these Declarations of Conformity (DoCs) can be obtained by
contacting your local sales representative.
[USA/CSA]
FCC/IC Interference Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 /RSS-GEN of the FCC/IC rules. Operation is
subject to the following two conditions:
(1)This device may not cause harmful interference; and (2) This device must
accept any interference received, including interference that may cause
undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
The use of this device in a system operating either partially or completely
outdoors may require the user to obtain a license for the system according to the
Canadian regulations.
CAUTION : Any changes or modifications in construction of this device which
are not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.

LIP-8012E & LIP-8024E Gigabit Phone User Guide
i
TABLE OF CONTENTS
1. INTRODUCTION............................................................................................1
1.1 General.........................................................................................................1
1.2 Feature Information......................................................................................1
1.3 Feature Groupings........................................................................................1
1.4 iPECS LIP-8012E & 8024E Gigabit Phone Description................................2
1.5 LIP-8012E & 8024E Phone Installation........................................................3
1.5.1 Phone Connections...........................................................................3
1.5.2 Wiring Connectors.............................................................................4
1.5.3 Power................................................................................................4
1.5.4 Wall Mount........................................................................................5
1.6 DSS(Direct Station Select) Console Installation...........................................5
2. LCD, SPEAKERPHONE &RELATED FEATURES.............................................8
2.1 Using the Display Menu................................................................................8
2.1.1 Phone Setting....................................................................................9
2.1.2 Conference Room (iPECS-LIK).......................................................10
2.1.3 ICM SMS (iPECS-LIK) ....................................................................11
2.1.4 Network Config................................................................................12
2.1.5 Attendant menu (iPECS-LIK & iPECS SBG-1000)..........................14
2.2 Using the Speakerphone............................................................................15
2.3 Using a Serial DSS.....................................................................................16
3. RECEIVING CALLS .....................................................................................18
3.1 Answering a Call While Idle........................................................................18
3.2 Responding to a Call While Busy ...............................................................19
3.3 Using Answering Machine Emulation (AME)..............................................19
3.4 Differential Ring Signals.............................................................................21
3.5 Answering Calls at Night ............................................................................22
3.6 Answering Calls to Other Stations..............................................................22
3.7 Using Do-Not-Disturb (DND) to Block Incoming Calls................................22
3.8 Forwarding Calls.........................................................................................23
3.8.1 Forwarding calls to another Station or Voice Mail ...........................23
3.8.2 Forwarding calls to an external number ..........................................24
3.8.3 Forwarding callers to a Text Message.............................................26
4. PLACING A CALL .......................................................................................30
4.1 Internal Calls...............................................................................................30
4.1.1 Using Camp-On when calling a busy station...................................30
4.1.2 Leaving a Message Wait.................................................................31
4.2 External Calls .............................................................................................31
4.2.1 Placing external CO/VoIP calls .......................................................31

LIP-8012E & LIP-8024E Gigabit Phone User Guide
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4.2.2 Waiting for the next available CO/IP line.........................................33
4.2.3 Account Codes: Tracking External calls for billing...........................33
4.2.4 Disable dialing from your phone......................................................34
4.2.5 Temporarily override dialing restrictions at a phone........................34
4.3 Using Directory...........................................................................................35
4.3.1 Using Last Number Redial (LNR)....................................................35
4.3.2 Using and Entering Saved Number Dial..........................................35
4.3.3 Using System Speed Dial Numbers................................................36
4.3.4 Using and Entering Station Speed Dial Numbers............................37
4.3.5 Using Dial by Name and Entering Your Name................................38
4.3.6 Using Automatic Called Number Redial (ACNR).............................40
5. TRANSFER,CONFERENCE &OTHER CALL HANDLING.................................41
5.1 Call Transfer: Sending a call to a different destination...............................41
5.2 Call Hold: Placing a call in a waiting state..................................................41
5.3 Broker Call: Switching between two calls...................................................42
5.4 Joining Multiple People in a Conference ....................................................42
5.4.1 Setting up a Conference Room.......................................................43
5.5 Call Park: Placing a call on Hold to Page...................................................45
5.6 Two-Way Record: Recording a call............................................................45
6. SEND &RETRIEVE MESSAGES...................................................................46
6.1 Responding to a Station Message Waiting Indication.................................46
6.2 Getting Voice Mail Messages.....................................................................47
6.3 Sending and Receiving Short Text Messages............................................48
7. REMOTE SYSTEM ACCESS.........................................................................51
7.1 Direct Inward System Access (DISA).........................................................51
7.2 Mobile Phone Extension.............................................................................51
8. MISC.FEATURES.......................................................................................54
8.1 Call Log......................................................................................................54
8.2 Contrast (iPECS-LIK) .................................................................................56
8.3 Background Music and Music on Hold (iPECS-LIK)...................................56
8.4 Using Internal, External and Meet-Me Paging............................................57
8.5 Push-To-Talk (PTT) Page ..........................................................................58
8.6 Wake-Up Alarm..........................................................................................58
8.7 Alarm/Door Bell ..........................................................................................59
8.8 Power Fail Transfer (PFT)..........................................................................59
8.9System Voice Memo...................................................................................59
8.10 Hot Desk.....................................................................................................60
9. PBX, CENTREX &ISDN FEATURES ...........................................................62
9.1 Access PBX or Centrex features................................................................62
9.2 Access the ISDN Network..........................................................................62
9.2.1Using the Keypad facility to access ISDN features .........................62

LIP-8012E & LIP-8024E Gigabit Phone User Guide
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9.2.2 Using ISDN Supplementary Services..............................................63
9.2.3 Activating ISDN Caller ID Restriction..............................................63
10. FEATURES &FLEX BUTTONS .....................................................................64
10.1 Entering Station Program Data...................................................................64
10.2 Assigning Features to Flex Buttons............................................................64
APPENDIX AFLEXIBLE NUMBERING PLAN .......................................................65
APPENDIX BUSER PROGRAM CODES..............................................................71
APPENDIX CUSEFUL INFORMATION :OPEN SOURCE SOFTWARE NOTICE .........75

LIP-8012E & LIP-8024E Gigabit Phone User Guide
1
1.INTRODUCTION
1.1 General
Your telephone is connected to an advanced-
technology, highly-versatile, fully-featured telecom
system designed to make office communications easy
and productive. Employing state-of-the-art Voice over
Internet Protocol (VoIP) technology, voice and data
converge on a single IP packet network. Because each
iPECS Phone is an IP appliance, it can be moved easily
throughout the office LAN and maintain normal
operation.
1.2 Feature Information
We have taken every effort to make this user guide
simple and straightforward. The guide starts with the
simpler operations of the iPECS Phone Speakerphone,
moves on to receiving and placing calls, and then to
more advanced features. Each section includes a brief
and basic description of each feature and step-by-step
operation instructions.
The operations shown in this guide use the System’s
base default Numbering Plan. Your specific Numbering
Plan may be different. Some features may not be
available for you to access or may be subject to certain
limitations based on the set-up of the System.
Under certain operating conditions, this equipment may
not be able to make emergency calls. Alternative
arrangements should be made for access to emergency
services.
1.3 Feature Groupings
Every effort has been taken to divide the features into a
logical and consistent sequence so that features can be
quickly located.
Features have been divided into groups, Receiving
Calls, Placing Calls etc. Within each group, features
are arranged according to the difficulty of operation and
frequency of use.
1. Introduction

LIP-8012E & LIP-8024E Gigabit Phone User Guide
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1.4 iPECS LIP-8012E & 8024E Gigabit Phone Description
The iPECS LIP-8012E and LIP-8024E Gigabit Phones
(shown) incorporate the latest in VoIP technology and
user interface to provide you with a cost effective,
simple to use, productive communications tool. It
includes a large 3-line (LIP-8012E) or 4-line (LIP-8024E)
24-character per line LCD (refer to Phone Diagrams,
next page). The bottom line of the display is an
interactive menu accessed with the 3 Soft buttons just
below the display. The Navigation button in the lower
center of the Phone allows you to move through the
menu choices when more than three selections are
available.
Features and functions of your iPECS are accessed
either using the Fixed or Flexible buttons or by selecting
a menu item using the Soft buttons. In the remainder of
this User Guide, the Fixed or Flexible buttons are shown
with a box surrounding the BUTTON designation while
Soft button menu selections are shown with a double
underline.
The LCD display screens shown in this User Guide are
captured from the LIP-8024E. The screen may differ
slightly in the LIP-8012E.
LIP-8012E Gigabit Phone LIP-8024E Gigabit Phone

LIP-8012E & LIP-8024E Gigabit Phone User Guide
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LIP-8024E Gigabit Phone Diagram
1.5 LIP-8012E & 8024E Phone Installation
LIP Gigabit Phones and Consoles can be connected to
any standard 10/100 Base-T Ethernet switch port
(shown in graphic). When connected to an 802.3af
compliant switch port (ex., POE8), LIP Gigabit Phones
and series consoles can derive power from the Ethernet
port. When LAN power is not available, the optional
AC/DC adaptor must be used. The following image
shows how to connect the handset, power cord, and
LAN cable to the phone.
1.5.1 Phone Connections
The LIP-8012E and LIP-8024E each have 2 RJ-45 and
10/100 Base-T LAN connection ports (refer to following
graphic). One port is for connecting to the LAN (‘D’ in
graphic), and the other can be connected to a desktop
data device such as a PC (‘B’ in graphic), or another
LAN interface terminal (refer to iPECS Hardware and
Installation Manual).