IPitomy IP330 User manual

IP330 IP PHONE
User Manual
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Smarter Business Communications
IP330
HD- E Q U I P P E D
E N T E R P R I S E - G R A D E
V O I C E E N D P O I N T
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Tables of Contents
1. About ........................................................................................................ 3
2. IP330 Overview: ........................................................................................ 3
3. Features..................................................................................................... 3
4. Technical Parameters ................................................................................ 4
5. Inside the box............................................................................................ 5
6. Connecting Your Phone............................................................................. 5
7. Adjustable Stand ....................................................................................... 7
8. Phone Buttons and Hardware................................................................... 8
9. IP330 Display............................................................................................. 9
10. Placing a Call ........................................................................................... 10
11. Placing a Call (pre-dial)............................................................................ 11
12. Ending a Call:........................................................................................... 11
13. Using Last Number Redial: ...................................................................... 12
14. Last Number Redial One-Button Speakerphone ..................................... 12
15. Using Call Logs:........................................................................................ 13
16. Answering a call ...................................................................................... 14
17. Answering a call while connected to a call ............................................. 14
18. Auto –Answer: Answering a call............................................................. 15
19. Using Hold and Auto Hold....................................................................... 16
20. Transfer a Call.......................................................................................... 17
21. Transfer Line-to-Line ............................................................................... 18
22. Using Mute.............................................................................................. 18
23. Do Not Disturb (DND) ............................................................................. 19
24. Selective DND.......................................................................................... 19
25. Conference –Three-Way ........................................................................ 20
26. Conference Rooms 901 & 902 ................................................................ 21
27. Parking a Call 700.................................................................................... 21
28. Phonebook Individual/Enterprise ........................................................... 22
29. Transfer to Voice Mail ............................................................................. 23
30. Voice Mail ............................................................................................... 23
31. Voice Mail –Access from outside ........................................................... 23
32. Voice Mail –Access from a phone other than your extension ............... 23
33. Voice Mail Setup (The First Time You Log In) ......................................... 24
34. Voice Mail Menus ................................................................................... 24
35. Voice Mail –Listening to Messages ........................................................ 25
36. Voice Mailbox –Greetings ...................................................................... 27
37. Voice Mailbox –Folders .......................................................................... 27
38. Pause Key ................................................................................................ 27
39. Custom Ringing ....................................................................................... 28
40. Volume Adjustments –Receivers/Speaker ............................................. 29
41. Volume Adjustment –Microphones ....................................................... 30
42. Menu....................................................................................................... 31
43. Buttons and Codes .................................................................................. 33

Smarter Business Communications
IP330
HD- E Q U I P P E D
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V O I C E E N D P O I N T
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1. About
The IP330 is an enterprise-grade communications device designed to provide the user access to all of the capabilities
possible in Voice Over Internet and Voice Over LAN/WAN technologies. The IP330 is a HD® (High Definition) equipped,
3 –SIP-Line phone; SIP is the most advanced packet-switched data transport available for voice communications.
Through the use of SIP-Gateways the IP330 is also capable of interfacing the legacy telephony network.
IPitomy’s HD telephones use wideband speech CODECs which encode 7.1KHz of the voice
spectrum instead of the standard 3.4KHz. This doubles the bandwidth for communications and
elevates voice quality substantially. Combine HD audio with IPitomy’s acoustically tuned housing,
and the end result is industry-leading speakerphone clarity.
Your IP330 can utilize the g.722 codec and provide HD audio while taking up no more bandwidth than the standard
g.711 codec. This means better sound and no sacrifice.
2. IP330 Overview:
4 dynamic, context-sensitive soft keys
3 SIP Line keys for use with up to 3 SIP extensions (SIP Accounts) or three appearances of the same extension
(SIP Account)
Up/Down/Right/Left and OK Navigation keys
12 programmable keys (speed-dial/feature keys)
Segmented and fixed features access and call processing keys for ease of use
12-key standard telephone dial pad
Big Red speaker button to answer and disconnect calls
All Clear button for easy navigation back to original menu position
Multi-position Stand
Integrated Wall Mount
Dual 10/100/1000Mbps auto-sensing Ethernet ports with integrated PoE
High Definition Audio
Auto provisioning to IPitomy IP PBX
Enterprise Phone Book
Personal Phone Book
3. Features
128 X 64 Pixel Grey Scale LCD
3 VoIP accounts
HD Voice: HD Codec
BLF
Business Features –Park, Page, Group Page, Hands Free
XML Phonebook
Headset Mode with two alternatives for connectivity –RJ9 and 3.5mm Audio
PoE, 2xRJ45
Supports up to 6 Expansion Modules
12 Programmable keys
Encryption

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4. Technical Parameters
Item
IP330
Screen
Color Graphics Display
128 X 64 pixels
Various Use icons and Features Status icons
Language
English, Chinese
SIP Lines
3
Function Keys
4 Soft keys, 8 Programmable Line keys (dual-color LED)
6 Navigation keys(arrow button, OK button, Clear button)
12-key telephone Dial Pad
Volume adjust bar +/-, Speakerphone (Red button), Mute, Headset, Message,
Menu, Directories, Service, Hold, Redial, Conference, Transfer
VoIP Protocol
SIP 2.0
Network
2 - RJ45 10/100/1000M Ethernet interfaces (LAN/PC)
IP Assignment: Static IP or DHCP
DNS Client
Network
Protocol
TCP/IP, HTTP, BOOTP, TFTP, *IEEE 802.1Q, *IEEE 802.1X
Codec
G.723.1, G.729 A, G.711 A/U, G.722
QoS
TOS, Jitter Buffer, VAD, CNG, G.168 (32ms)
Call Processing
Call Sharing/Bridged Lines
Line Status Indicator(dual color LED)
Three Accounts possible
Call Waiting, Call Queuing, Line Switching
Call Forward, Call Transfer, Call Holding, Call Pickup, Call Park, Page
Callback One Key Dial, Redial
Phone directory speed dial, Call record direct dial
3-way conference (Phone capacity)
Do Not Disturb
Voice mail, Voice Prompt, Voice Message
BLF (Busy Lamp Field)
Security
User Authentication for configuration pages
Signaling encryption
Media encryption
Application
Public phone directory
Private phone directory
Auto Discovery / Auto Provision
Power Supply
Power adapter: AC 100-240V input and DC 12V/1A output (not included)
PoE (IEEE 802.af)
Environment
Storage Temperature: 0o - 60o C
Operating Humidity: 10% - 90%
Size 254mm*205mm*87mm

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HD- E Q U I P P E D
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5. Inside the box
If you are removing the IP330 from its carton, you can check the contents against the following list to assure
that all parts have been received:
Item
Quantity
HD-compliant IP Speakerphone
1
HD-compliant Handset
1
1.5-meter Handset Cord
1
3-meter RJ45 cable
1
Wall Mount Guide
1
Button label Sheet (6 labels)
1
6. Connecting Your Phone
Your system administrator will likely connect your new IPitomy IP330 IP Phone to the corporate IP telephony
network. If not, use the steps and figures to connect your phone and setup your telephone.
1) Connect the Handset Cord into RJ9 (4) connector on the underside of the telephone.
a) Inspect the handset cord and notice that one end has an extended portion that is flat (not coiled). This
is the end of the cord is to be placed into the molded plastic channel leading from the connector to the
edge of the telephone.
2) Connect the LAN connector to the telephone to the Telephony enabled network.
a) When your network is PoE (Power Over Ethernet) equipped it will not be necessary to use a power
supply with your telephone. If not, you will need the optional power supply (PN: PS346) to use your
phone.
3) You may also connect a PC to the “PC” connector to facilitate that PC’s network connection.
Figure 1 Connections on the back of IPitomy IP330

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Figure 2 Photo of connections and definitions
Hardware
Functions
Adjustable Stand
(integrated Wall Mount)
The telephone viewing angle may be adjusted to suit your
preference. Press in button (2) and adjust as you wish. In the
position shown (all the way up) the telephone can be wall mounted.
Stand Adjustment Button
Press buttons at the same time to adjust the angle
Handset connector
Connect the Handset
Headphone port
Connect the Headphone
Microphone port
Connect the Microphone
USB port
Reserved for future functionality
Headset port
RJ9 –Type Headset connection
Power connector
Used with optional Power Supply (PN: PS346) 12VDC
LAN connector
Connect to Telephony-enabled LAN (PoE preferred)
PC port
Connect to a local PC (if desired)

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7. Adjustable Stand
Figure 3 Adjustable Stand
Your IP330 telephone is equipped with an integrated universal adjustable positioning stand. This feature allows you to
position the telephone as you wish for your own optimum viewing angle. The design of the stand also allows the
telephone to be wall mounted if desired –no additional parts are required.
For wall mounting, use the included wall mount template to position screws (not included) on the wall surface.
(Care should be taken to secure the mounting screws adequately with consideration of the wall material.)

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IP330
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Figure 4 IPitomy IP330 Buttons and Hardware Definitions
8. Phone Buttons and Hardware
Headset:
Toggles the headset on or off
(Red) active
Service:
Future Use –no uses at this time
Mute:
Toggles the Mute feature on/off
(Red) when MUTE active
Directories: Use to access Call
History and Phone Books.
Messages:
Use to access voice mail
Red = unheard voice
messages waiting
Menu: Used to set features and
access programming.
128 X 64 Grey Scale LCD:
SIP Line activity display
Soft-Key operations
Display all various data
Line buttons
Line Status Lamps
Select line（Call/Answer)
Red, flashing: ringing call
Red, steady: call setup
Green, flashing: Holding call
Green, steady: Active call
Light Bar
Indicates In-Use status
Soft Keys: activate displayed function
using associated button (key) below
Programmable Buttons: quick access
to frequently used functions and user
status (BLF) display and calling
Microphone (for hands-free
operations)
Clear: used similarly to abort
displayed menu prompts and
return to previous/Home
Navigation and Select “OK”
buttons for use in menu
operations and call processing
Speakerphone: answer and place
calls using the hands-free
speakerphone
Dial Pad: Basic Call Placement,
AND:
Press to send a dialed
number
Speaker
The speaker used in all hands-free
operations
Hold: Place calls on hold
Transfer:
Transfer a connected call to
someone else
Volume rocker:
Controls the volume for all
various modes
Volume settings are retained for
each function:
Handset
Headset
Hands-free
Speakerphone
Ringer
Conference:
Build phone-based conference
calls (3-parties max.)
Redial:
Redials the last number

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9. IP330 Display
Features
Status
For the two user-invoked
features a status is displayed:
Auto-Answer
feature is active
VoIP Call Forward
Active (Telephone-based
CFWD)
Time and
Date
Current time and date is
displayed
Line Activity
The Line Call Activity is
displayed:
Number Dialed
(for outbound calls)
Caller ID Name
(for inbound calls)
Time Duration of call on
the line
Missed Calls per line
(not shown)
Soft Keys
Displayed content here is
dynamic to the call status.
Soft Keys enhance the use of
features.
SIP Line
SIP Line and status are shown
here. The display is programmed
to show the extension or line
that is accessed by the
associated button.
In this case, PBX extension 2233.
ICONs are also shown indicating
the status of the line.
Line NOT
registered
Line Registered
and Idle
Line In Use
connected
Line during call
setup
before connection
Line on Hold
flashing green
Line in Do Not
Disturb
flashing green
Line in Transfer
state
Line Ringing
flashing red

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10.Placing a Call
There are three ways to use your phone for calls:
1. Using the handset
2. Using the Speakerphone
a.Use of the speakerphone is convenient and desirable for many calls, however the environment in which
the phone is located must be taken into consideration when using the speakerphone. Acoustic
properties and ambient noise will impact the performance of your speakerphone.
3. Using a Headset
a.Using a headset requires that an ancillary headset device be connected to either the RJ9 connector on
the back of the phone or to the 3.5mm Microphone and Speaker connectors on the side of the
phone.
Steps:
1
2
3
Handset
Call
Lift Handset
Dial Number
Press
OR
Your call will
be connected
Line Lamp Steady
Green
Speakerphone Call
Press
Speaker Button, OR:
Idle Line Button OR:
Soft Key
Headset
Call
Headset Button
Notes:
1) The IPitomy PBX will automatically place your call based on the number dialed.
a) Extension calls and network numbers are dialed in the same manner.
2) When calling an IPitomy telephone extension it is possible to place the call with hands-free reply. To do this
preface the extension number with .