IPitomy IP620 User manual

IP620 IP PHONE
User Manual
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HD- E Q U I P P E D
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V O I C E E N D P O I N T
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Tables of Contents
1. About ........................................................................................................ 4
2. IP620 Overview: ........................................................................................ 4
3. Features..................................................................................................... 4
4. Technical Parameters ................................................................................ 5
5. Inside the box............................................................................................ 6
6. Connecting Your Phone............................................................................. 6
7. Adjustable Stand ....................................................................................... 8
8. Phone Buttons and Hardware................................................................... 9
9. IP620 Display........................................................................................... 10
10. Placing a Call ........................................................................................... 11
11. Placing a Call (pre-dial)............................................................................ 12
12. Ending a Call:........................................................................................... 12
13. Using Last Number Redial: ...................................................................... 13
14. Last Number Redial One-Button Speakerphone ..................................... 13
15. Using Call Logs:........................................................................................ 14
16. Answering a call ...................................................................................... 15
17. Answering a call while connected to a call ............................................. 15
18. Auto –Answer: Answering a call............................................................. 16
19. Using Hold and Auto Hold....................................................................... 17
20. Transfer a Call.......................................................................................... 18
21. Transfer Line-to-Line ............................................................................... 19
22. Using Mute.............................................................................................. 19
23. Do Not Disturb (DND) ............................................................................. 20
24. Selective DND.......................................................................................... 20
25. Conference –Three-Way ........................................................................ 21
26. Conference Rooms 901 & 902 ................................................................ 22
27. Parking a Call 700.................................................................................... 22
28. Phonebook Individual/Enterprise ........................................................... 23
29. Speed Dial ............................................................................................... 26
30. Transfer to Voice Mail ............................................................................. 27
31. Voice Mail ............................................................................................... 27
32. Voice Mail –Access from outside ........................................................... 27
33. Voice Mail –Access from a phone other than your extension ............... 27
34. Voice Mail Setup (The First Time You Log In) ......................................... 28
35. Voice Mail Menus ................................................................................... 28
36. Voice Mail –Listening to Messages ........................................................ 29
37. Voice Mailbox –Greetings ...................................................................... 31
38. Voice Mailbox –Folders .......................................................................... 31
39. Pause Key ................................................................................................ 31
40. Phone Setup –Custom Ringing............................................................... 32
41. Phone Setup –Smart Personal Console (SPC) ........................................ 32
42. SPC –Starting Smart Personal Console................................................... 32
43. SPC - Home.............................................................................................. 34

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44. SPC –My Account ................................................................................... 35
45. SPC –Follow-Me Forward –Numbers and Settings................................ 37
46. SPC –My Account –My Phone Settings: ................................................ 39
47. SPC –My Phone Settings –Key Settings ................................................. 39
48. SPC –My Phone Settings –Audio Settings ............................................. 40
49. SPC –My Phone Settings –SIP / Network Settings................................. 41
50. SPC –My Phone Settings –Display Settings ........................................... 42
51. SPC –My Phone Settings –Expansion Modules ..................................... 43
52. SPC –My Schedule.................................................................................. 44
53. SPC –Call Log .......................................................................................... 45
54. SPC –Voice Mail...................................................................................... 46
55. SPC –Voice Mail –My Greetings ............................................................ 47
56. SPC Exit.................................................................................................... 48
57. Volume Adjustments –Receivers/Speaker ............................................. 48
58. Volume Adjustment –Microphones ....................................................... 49
59. Menu....................................................................................................... 50
60. Buttons and Codes .................................................................................. 52
IPitomy Communications, LLC
While every reasonable precaution has been taken in the preparation of this
document, neither the author nor the IPitomy Communications, LLC assumes
responsibility for errors or omissions, or for damages resulting from the use of the
information contained herein.
The information contained in this document is believed to be accurate.
However, no guarantee is provided. Periodic changes occur in operation that will
affect the information contained herein. Always use the product and become familiar
with its operation subjectively.
Use this information at your own risk.

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1. About
The IP620 is an enterprise-grade communications device designed to provide the user access to all of the capabilities
possible in Voice Over Internet and Voice Over LAN/WAN technologies. The IP620 is a HD® (High Definition) equipped,
2 –SIP-Line phone; SIP is the most advanced packet-switched data transport available for voice communications.
Through the use of SIP-Gateways the IP620 is also capable of interfacing the legacy telephony network.
IPitomy’s HD telephones use wideband speech CODECs which encode 7.1KHz of the voice
spectrum instead of the standard 3.4KHz. This doubles the bandwidth for communications and
elevates voice quality substantially. Combine HD audio with IPitomy’s acoustically tuned housing,
and the end result is industry-leading speakerphone clarity.
Your IP620 can utilize the g.722 codec and provide HD audio while taking up no more bandwidth than the standard
g.711 codec. This means better sound and no sacrifice.
2. IP620 Overview:
4 dynamic, context-sensitive soft keys
2 SIP Line keys for use with up to two SIP extensions (SIP Accounts) or two appearances of the same extension
(SIP Account)
Up/Down/Right/Left and OK Navigation keys
12 programmable keys (speed-dial/feature keys)
Segmented and fixed features access and call processing keys for ease of use
12-key standard telephone dial pad
Big Red speaker button to answer and disconnect calls
All Clear button for easy navigation back to original menu position
Multi-position Stand
Integrated Wall Mount
Dual 10/100Mbps auto-sensing Ethernet ports with integrated PoE
High Definition Audio
Auto provisioning to IPitomy IP PBX
Enterprise Phone Book
Personal Phone Book
3. Features
128 X 64 Pixel Grey Scale LCD
2VoIP accounts
HD Voice: HD Codec
BLF
Business Features –Park, Page, Group Page, Hands Free
XML Enterprise Phonebook
XML Personal Phonebook
Headset Mode with two alternatives for connectivity –RJ9 and 3.5mm Audio
PoE, 2xRJ45
Supports up to 6 Expansion Modules
12 Programmable keys
Encryption

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4. Technical Parameters
Item
IP620
Screen
Color Graphics Backlit Display
480x272 pixels
Various Use icons and Features Status icons
Language
English, Chinese
SIP Lines
8 (Up to eight Session Initiation Protocol accounts possible)
Function Keys
4 Soft keys, 8 Programmable Line keys (dual-color LED)
6 Navigation keys(arrow button, OK button, Clear button)
12-key telephone Dial Pad
Volume adjust bar +/-, Speakerphone (Red button), Mute, Headset, Message,
Menu, Directories, Service, Hold, Redial, Conference, Transfer
VoIP Protocol
SIP 2.0
Network
2 - RJ45 10/100M Ethernet interfaces (LAN/PC)
IP Assignment: Static IP or DHCP
DNS Client
Network
Protocol
TCP/IP, HTTP, BOOTP, TFTP, *IEEE 802.1Q, *IEEE 802.1X
Codec
G.723.1, G.729 A, G.711 A/U, G.722
QoS
TOS, Jitter Buffer, VAD, CNG, G.168 (32ms)
Call Processing
Line Status Indicator (dual color LED)
Eight Accounts possible
Call Waiting, Call Queuing, Line Switching
Call Forward, Call Transfer, Call Holding, Call Pickup, Call Park, Page
Callback One Key Dial, Redial
Phone directory speed dial, Call record direct dial
3-way conference (Phone capacity)
Do Not Disturb
Voice mail, Voice Prompt, Voice Message
BLF (Busy Lamp Field)
Expansion
Interface
The port “EXT” on the bottom of the phone is used to interface the IPX32
expansion module. This expansion module adds 32 keys per module. Six total
modules can be used with the IP410. An external power adapter is required
when 4 or more expansion modules are installed.
USB
Future Use
Security
User Authentication for configuration pages
Signaling encryption
Media encryption
Application
Public phone directory
Private phone directory
Auto Discovery / Auto Provision
Power Supply
Power adapter: AC 100-240V input and DC 12V/1A output (not included)
PoE (IEEE 802.af)
Environment
Storage Temperature: 0o - 60o C
Operating Humidity: 10% - 90%
Size 254mm*205mm*87mm

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5. Inside the box
If you are removing the IP620 from its carton, you can check the contents against the following list to assure
that all parts have been received:
Item
Quantity
HD-compliant IP Speakerphone
1
HD-compliant Handset
1
1.5-meter Handset Cord
1
3-meter RJ45 cable
1
Wall Mount Template
1
6. Connecting Your Phone
Your system administrator will likely connect your new IPitomy IP620 IP Phone to the corporate IP telephony
network. If not, use the steps and figures to connect your phone and setup your telephone.
1) Connect the Handset Cord into RJ9 [ ] connector on the underside of the telephone.
a) Inspect the handset cord and notice that one end has an extended portion that is flat (not coiled). This
is the end of the cord is to be placed into the molded plastic channel leading from the connector to the
edge of the telephone.
2) Connect the LAN connector to the telephone to the Telephony enabled network.
a) When your network is PoE (Power Over Ethernet) equipped it will not be necessary to use a power
supply with your telephone. If not, you will need the optional power supply (PN: PS346) to use your
phone.
3) You may also connect a PC to the “PC” connector to facilitate that PC’s network connection.
Figure 1 Connections on the back of IPitomy IP620

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Figure 2 Photo of connections and definitions
Hardware
Functions
Adjustable Stand
(integrated Wall Mount)
The telephone viewing angle may be adjusted to suit your
preference. Press in button (2) and adjust as you wish. In the
position shown (all the way up) the telephone can be wall mounted.
Stand Adjustment Button
Press buttons at the same time to adjust the angle
Expansion connector
EXT: IXP32 interface；Use to Plug in expansion module
SOR: (adjacent to “EXT”) Unused
Handset connector
Connect the Handset
Headphone port
Connect the Headphone
Microphone port
Connect the Microphone
USB port
Reserved for future functionality
Headset port
RJ9 –Type Headset connection
Power connector
Used with optional Power Supply (PN: PS346) 12VDC
LAN connector
Connect to Telephony-enabled LAN (PoE preferred)
PC port
Connect to a local PC (if desired)

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7. Adjustable Stand
Figure 3 Adjustable Stand
Your IP620 telephone is equipped with an integrated universal adjustable positioning stand. This feature allows you to
position the telephone as you wish for your own optimum viewing angle. The design of the stand also allows the
telephone to be wall mounted if desired –no additional parts are required.
For wall mounting, use the included wall mount template to position screws (not included) on the wall surface.
(Care should be taken to secure the mounting screws adequately with consideration of the wall material.)

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Figure 4 IPitomy IP620 Buttons and Hardware Definitions
8. Phone Buttons and Hardware
Headset:
Toggles the headset on or off
(Red) active
Service:
Future Use –no uses at this time
Mute:
Toggles the Mute feature on/off
(Red) when MUTE active
Directories: Use to access Call History
and Phone Books.
Messages:
Use to access voice mail
Red = unheard voice messages
waiting
Menu: Used to set features and access
programming.
480X272 Color LCD
Display all various call data
Graphics-compatible
photo/logo display
Programmable Buttons:
frequently used function
user status (BLF)
display SIP Line Activity
Select/Answer Lines
Line Status Lamps
Red, flashing: ringing call
Red, steady: call setup
Green, flashing: Holding call
Green, steady: Active call
Soft Keys:
activate displayed function using
associated button (key) below
Light Bar
Indicates In-Use status
Microphone (for hands-free
operations)
Clear: used similarly to abort displayed
menu prompts and return to
previous/Home
Navigation and Select “OK” buttons for
use in menu operations and call
processing
Speakerphone: answer and place calls
using the hands-free speakerphone
Dial Pad: Basic Call Placement, AND:
Press to send a dialed number
Speaker
The speaker used in all hands-free
operations
Hold: Place calls on hold
Transfer:
Transfer a connected call to someone
else
Volume rocker:
Controls the volume for all various
modes
Volume settings are retained for each
function:
Handset
Headset
Hands-free Speakerphone
Ringer
Conference:
Build phone-based conference calls
(3-parties max.)
Redial:
Redials the last number

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9. IP620 Display
Time and
Date
Current time and date is
displayed
Features Status
Missed Call(s)
Auto Answer mode active
Mute active
DND (Do Not Disturb) active
Phone Call Forward active
Network Link status
= disconnected
Display
Page Tabs
Phone Standby
Menu/Call History
Phone Book
Services
Call Status
& graphics
Uses include:
Caller ID Name and Number
Number dialed
Visual Volume setting
Missed Call listing
Boot-up photo (1)
Standby photo (1)
Idle screen photos (2)
Soft Keys
Various feature operations and
dynamic to the call in progress.
SIP Line
SIP Line and
status are
shown here.
The display is
programmed
to show the
extension or
line that is
accessed by
the associated
button.
In this case,
PBX extensions
4950, 4951,
and 4952.
Green:
Flashing =
Hold
Steady =
Connected, or
Busy Phone
Red:
Flashing =
Ringing
Steady = Line
Busy
Line Registered
and Idle
Line NOT
registered
Line during call
setup
before connection
Line In Use
connected
Line on Hold
flashing green
Line in Transfer
state
Line Ringing
flashing red
Line In 3-Way
Conference
Monitored Line
status (BLF)
Line in Do Not
Disturb
flashing green
Extension
label
Typically the primary SIP
account but might also be a
name.