Iridium 9505A User manual

8.2oHELPFUL NUMBERS:
TECHNICAL SUPPORT
AVAILABLE 24x7x365:
Direct: 801-754-1621
Ext 6
Toll Free: 866-438-6883
Toll Free from
Satellite Phone: 6111
TWO-STAGE DIALING:
480.768.2500
KEY INDICATORS:
Signal Strength
Indicator
Battery Charge
Indicator
Message
Indicator
Satellite Mode
Indicator
Successful
Register
Indicator
No Service
Indicator
LINE-OF-SIGHT Need a clear view of sky, outdoors
and away from buildings and tall structures for optimal call
quality and minimal dropped calls.
ROTATE ANTENNA Rotate antenna upwards into
the 45 degree position to either the left or right and fully extend.
Make sure your antenna “clicks” into place. If you have to hold it manually in position,
the antenna has been released and is not locked in. While the antenna is rotated down,
press the button atop the unit again and insert antenna completely.
TURN PHONE ON Press and hold After a series of power-on messages,
wait for the phone to register ( Registered); you will see a and a as indictors of
a successful registration. To force register, press .
PLACE A CALL You must enter the phone number in an international format.
[International Access Code] [Country Code] [Phone Number] and press OK
To call a US phone number from
the satellite phone (choose one):
00 1 480.857.6656
+ 1 480.857.6656
Phone Number
USA Country Code
International Dialing Prefix
RECEIVE A CALL
• Phone must be powered on and registered, otherwise the call will be forwarded to voicemail
• The phone will chirp until you rotate and extend the antenna, after which point it will ring.
• Display will show ‘Answer?’ Press OK
• To end any call, Press
CHECK VOICEMAIL
• Dial your own satellite phone number and press OK
• Interrupt voicemail greeting by pressing *
• Wait for prompt to enter password - if this is your first time, it is the last seven digits of your satel-
lite phone number. If you’ve already set up voicemail, enter in your personalized pass-
word.
Note: short key instructions on back
8
TUV
0
+
Hold down the
key to see a
(+) sign
appear on
the display
To another satellite phone from
the satellite phone (choose one):
00 881 6.214.55555
+ 881 6.214.55555
Phone Number
Iridium Country Code
International Dialing Prefix
EXAMPLE
EXAMPLE
1
2
3
4
5
OK
BEFORE DEPARTURE PLEASE MAKE TEST CALL BY DIALING [6111] FROM YOUR SATELLITE
!
OK
C
6
PO Box 714 · Santaquin, UT 84655
866.438.6883 · 801-754-1621 Ext 6 · fax [phone]
in[email protected] · www.fsclp.com
9505A QUICK GUIDE
OK
YOUR SATELLITE PHONE NUMBER
8816 - -

HELPFUL TEXT HINTS:
You can use the keypad to
produce any letter in the
alphabet. For example,
press to enter letters:
Press 1 time for an A
Press 2 times for a B
Press 3 times for a C
Press 4 times for a 2
To delete a character, press
the ‘Scroll Key’ to scroll the
cursor to the right of the
character you want deleted
and press to delete one
character at a time. Hold it
down to clear the entire
message
CHECK TEXT MESSAGE
• Press ‘Message Key’ on Iridium satellite phone
• Using the scroll key, scroll to ‘Received Messages’ Select?, press OK
• Screen will show quantities of all messages, highlight Text messages, press OK to
read text messages
• Note: the Iridium network will attempt delivery for 2 days. After this time, you must initiate
delivery of the message by manually registering the phone . If not picked up,
messages are automatically deleted from the Iridium Network after 8 days
SEND A TEXT MESSAGE
• Press the ‘Message Key’ on the Iridium satellite phone
• Use the Scroll Key to select the ‘Message Editor’ and press OK
• Enter the destination email address, e.g. [e-mail]. To get the @ symbol, press
the seven times
• Enter a blank space by pressing twice, or the down arrow on the Scroll Key twice
• Enter body of message (up to 160 characters including e-mail address) and press OK
• Select ‘Send Message’ by pressing the OK key.
• When the 9505A handset asks for the destination number, enter +*2 (see step 4 on how to get
a ‘+’ sign), and press OK
• The 9505A will display ‘Sending Message’ for a few seconds and the display ‘Message Sent’
if the message was successfully delivered to the Iridium SMS center.
7
8
OK
OK
OK
#
1
OK
OK
OK
= Scroll Key
UNABLE TO MAKE CALLS FROM SATELLITE PHONE
• Make sure the power is on.
• Make sure the SIM card is inserted correctly
• Antenna needs to be pushed in all the way (not flopping around) and fully extended.
• Calls need to be made in clear line of sight to the satellites – you should be outdoors.
• If signal is weak, move to an open space with clear line of sight. Force register by pressing the up arrow
key, then pressing the ‘8’ key.
• Make sure there is no error message.
UNABLE TO RECEIVE CALLS TO SATELLITE PHONE
• Verify all of the above.
• Verify that the ringer is not turned off. Press menu key, then arrow over to ‘Phone set-up’. Press ‘ok’. Press menu key again, to
‘Adjust Ring Volume’, then press ‘ok’. Press up arrow to increase, and down arrow to decrease volume.
DISPLAY MESSAGES
• Searching – The phone is attempting to establish connection to the satellite network.
• Rotate Antenna or Orient Antenna – You also hear a tone when you see these messages. Extend antenna upward and make sure you have a clear
line of sight.
• Registering – Your phone is registering with the network. When the process is complete, you will see ‘Registered’.
• Insert Card – Power off your phone; make sure your SIM card is inserted completely; then power your phone on again.
• Check Card – This message indicates that the SIM card is damaged or inserted incorrectly.
• Access Denied… Unregistered SIM – This error message indicates the service to the IRIDIUM handset has been denied.
BATTERY RELATED MESSAGES
• Not Available – The battery meter doesn’t appear because the battery is not installed; the phone is operating on external power.
• Charging Battery – The battery is being charged. The battery icon flashes regardless if the phone is powered on or off.
• Fast Charge Completed – The battery charging is complete. The battery icon stops flashing, and display reads “Fast Charge Complete.”
• Invalid Battery – You have an unapproved battery inserted in your phone. You are able to discharge battery, but you cannot recharge it.
TROUBLESHOOTING 101
2
ABC
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8
TUV
9505A QUICK GUIDE
PO Box 714 · Santaquin, UT 84655
866.438.6883 · 801-754-1621 Ext 6 · fax [phone]
in[email protected] · www.fsclp.com
SET UP KEY:
Before you can use the
short key for voicemail and
text messages, you will need
to program it:
Choose ‘Menu’ then
‘Messages’ then ‘Message
Settings’
For Voicemail Number:
+ 8816-629-90000
For Service Centre:
+ 8816-629-00005