Jolimark DP321 User manual

Users' Manual
DP321
Dot Matrix Printer

DP321 User's Manual
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Important Safety Instructions
1. Read all of these instructions carefully and thoroughly and save them for later reference.
2. Follow all warnings and instructions in the manual as well as marked on the product.
3. If the printer has been used just now, please not touch the print head for overheating.
4. Do not put your fingers under the tractor cover of the left and right tractor when install the tractor paper.
5. Unplug this product from the power outlet before cleaning. Do not use liquid or aerosol cleaners. Use a
damp cloth for cleaning.
6. Do not use this product near water.
7. Do not place this product on an unstable cart, stand or table. The product may fall, causing serious
damage to you or the product.
8. Slots and openings on the cabinet and the back or bottom are provided for air ventilation. To ensure
reliable operation of the product and to protect it from overheating, do not block or cover these
openings. The openings should never be blocked by placing the product on a bed, sofa, rug or other
similar surface. This product should never be placed near or over a radiator or heater. This product
should not be placed in a built-in installation or kiosk stand unless proper ventilation is provided.
9. This product should never be placed near or over a radiator or heat origin, and should avoid of direct
sunshine.
10. Do not locate this product where the cord will be walked on. When the cord or the plug is mangled,
please stop using and get a new one replaced. Make sure the old one is far away from the printer, so it
can avoid someone who does not know the inside story getting damage.
11. Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause
equipment damage or fire.
12. Never push objects of any kind into this product though cabinet slots as they may touch dangerous
voltage dots or short out parts.
13. Don’t remove the printer’s out-cover and repair the printer. When needed, call or take it to the
professional.
14. To ensure safety, please unplug this product prior to leaving it unused for an extended period. The wall
outlet you plan to connect to should be nearby and unobstructed.
15. Unplug this product from the power outlet and leave servicing to qualified service personnel under the
following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions are followed. Adjust only
those controls that are covered by the operating instructions since importer adjustment of other
controls may result in damage and will often require extensive work by a qualified technician to
restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance, indicating a need for service.
Note: The contents of this manual may be changed without prior notice.
* All parts of the printer can be recycled. When it is abandoned, we can call it back freely. Please
contact us when you abandon it.

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Warnings, Cautions, and Notes
Pay attention to the following promises when using this manual:
Warnings:
Warnings must be followed carefully to avoid bodily injury.
Cautions:
Cautions must be observed to avoid damage to your equipment.
Notes:
Notes contain important information and useful tips on the operation of your printer.
The Guide
First thanks for buying the Jolimark printer. The printer is 9-pin 80-column Dot Matrix Printer, can
satisfy multi-function print requests. It can be widely used in tax, mail, telecom, police, hospital,
insurance, finance, stock, customhouse, cabaret, aviation and transport etc.
The printer feature introduce as follow:
zInstall print paper easily
The install design make you operate easily, install paper rapidly and save your time.
zTear off function
This causes tractor paper to be automatically fed to the tear-off position at the edge of the window
cover, for easy tear-off at the perforations after printing. This zero tear-off capability helps eliminate
paper wastage.
zFacility switch between cut-sheet and tractor paper
Feed the tractor paper back to the installing position through LOAD/EJECT key on the control panel,
pull the paper select lever to the cut-sheet position. Insert the cut-sheet from front to print. If you want
to use tractor paper again, pull the paper select lever back to the tractor paper position after cut-sheet
printing. Then press LOAD/EJECT key, tractor paper may be fed to the printer again.
zEject function
The function allow the user eject the cut-sheet or tractor paper through the facility button on the control
panel.
zSelect the data transfer interface function automatically
The printer configures parallel interface, USB interface or serial interface (According to specific
interface standards). Connect the printer to the computer with the correct cables. The printer will switch
the correct interface according to the type of data automatically.
zEmulation
The printer supports the Epson ESC/P-K2 and IBM2391 emulations as standard.
zInternational character set and multi-kinds code pages
Inner international character set (U.S.A, FRANCE, GERMANY, U.K., DENMARK1, SWEDEN, ITALY,
SPAIN 1, JAPAN, NORWAY, DENMARK2, SPAIN 2, LATIN AM, KOREA, LEGAL, HOLAND, TURKEY)
and multi-kinds code pages (U.S.A, MULTI, PORTUGAL, CANADA, NORWAY, ICELAND, BRASCII,
ABICOMP, ROMAN 8, IS0 LTN1, PC858, ISO LTN9, ARAB NLS, WIN 1256, TURKEY, WIN LAT1,
CYRILLIC, RUSSIAN, THAI, VIETNAM).
zBreak pin compensation function
User can set the printer to print using the pin which is in good condition to compensate the break pin.
zPin switch in turn function
User can set pins to switch while printing form transverse line in order to improve print head life.

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Table of Contents
Important Safety Instructions.....................................................................................................................i
The Guide....................................................................................................................................................ii
Chapter 1 Preparation ................................................................................................................................1
1.1 Unpacking & Checking........................................................................................................................1
1.2 Unpacking the Protective Materials.....................................................................................................1
1.3 Main Parts of the Printer......................................................................................................................2
1.4 Choosing a Place for the Printer .........................................................................................................2
1.5 Assembling the Printer ........................................................................................................................3
1.5.1 Installing the Paper Feed Knob ....................................................................................................3
1.5.2 Installing the Ribbon Cartridge .....................................................................................................3
1.6 Installing the Tractor............................................................................................................................5
1.6.1 Installing the Push Tractor ............................................................................................................5
1.6.2 Installing the Pull Tractor...............................................................................................................6
1.7 Connect the Power Cord.....................................................................................................................7
1.8 Running the Self-test...........................................................................................................................8
1.9 Connecting the Printer to Your Computer............................................................................................9
1.9.1 Connecting to the Parallel Interface..............................................................................................9
1.9.2 Connecting to the USB Interface................................................................................................10
1.9.3 Connecting to the Serial Interface ..............................................................................................10
1.10 Installing Driver ............................................................................................................................... 11
Chapter 2 Control Panel Operations.......................................................................................................14
2.1 LED Description ................................................................................................................................14
2.2 Basic Control Panel Operations ........................................................................................................14
2.2.1 In the Tractor Paper Mode..........................................................................................................14
2.2.2 In the Cut-Sheet Mode................................................................................................................15
2.2.3 Print Speed.................................................................................................................................15
2.2.4 Micro-Adjust................................................................................................................................15
2.2.5 Feed Paper to the Tear Position.................................................................................................15
2.2.6 Other Functions of the Panel......................................................................................................16
2.3 Paper Select Lever............................................................................................................................16
2.4 Paper Feed Knob ..............................................................................................................................16
2.5 Adjusting the Gap Adjust Lever .........................................................................................................16
Chapter 3 How to Use the Printer............................................................................................................18
3.1 Installing Print Paper .........................................................................................................................18
3.1.1 Printing on Cut-Sheets................................................................................................................18
3.1.2 Printing on Tractor Papers..........................................................................................................19
3.1.3 Multi-part Forms .........................................................................................................................24
3.1.4 Labels.........................................................................................................................................24
3.1.5 Envelopes...................................................................................................................................25
3.2 Using the Printer Setting Mode .........................................................................................................25

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3.2.1 To Print the Current Settings.......................................................................................................25
3.2.2 Online-aptitude Parameter Settings............................................................................................27
3.3 Explaining Menu Terms.....................................................................................................................28
3.4 Restore the Default Settings .............................................................................................................30
Chapter 4 Problems and Solutions.........................................................................................................31
4.1 Problems and Solutions ....................................................................................................................31
4.2 Power Supply ....................................................................................................................................31
4.3 Printing..............................................................................................................................................31
4.4 Paper Handling .................................................................................................................................33
4.5 Alignment Adjust Mode......................................................................................................................34
Chapter 5 Printer Maintentance...............................................................................................................35
5.1 Printer Cleaning ................................................................................................................................35
Appendix A Specifications.......................................................................................................................36
A.1 General.............................................................................................................................................36
A.2 Printable Area ...................................................................................................................................37
A.2.1 Cut Sheets .................................................................................................................................37
A.2.2 Tractor Paper..............................................................................................................................38
A.3 Interface Specifications.....................................................................................................................38
A.3.1 Parallel Interface........................................................................................................................38
A.3.2 USB Interface.............................................................................................................................38
A.3.3 Serial Interface...........................................................................................................................39
Appendix B Command Summary............................................................................................................40

DP321 User's Manual
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Chapter 1 Preparation
1.1 Unpacking & Checking
Check the following items in the package, if any of these items is missing, please contact your dealer.
Caution: The fittings please refer the packing list. The packing style above is subject to change
without notice.
1.2 Unpacking the Protective Materials
1. Open the packing box, lift up the printer, open the upper cover of the printer, remove the packing
materials shown in figure 1-2.
2. Save all the original packing materials, so that it can be used when transport the printer.
Protective materials
Figure 1-2 Unpacking protective materials
Figure 1-1 Packing list
Protective materials
A
: Printe
r
B: Ribbon cartridge (JMR108)
C: Power cord
D: Driver CD (Including user's manual and driver)
E: Packing list
F: Facility user’s guide
ABC
DE F

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1.3 Main Parts of the Printer
Figure1-3, Figure1-4 and Figure 1-5 shown are main parts of DP321.
Note: According to specific interface standards.
1.4 Choosing a Place for the Printer
When selecting a place to set up your printer, choose a convenient location that provides the
following:
1. A flat, stable surface.
2. Adequate room around the printer to allow easy operation and maintenance. Make sure it’s close
enough to the computer for the printer cable to reach, and be sure you can easily unplug the power
cord.
Paper feed knob
Power switch
Ribbon cartridge
Print head
Paper guide
Paper select lever
Control panel
Gap adjust lever
Tear part
Figure 1-3 Main parts of printer (front view)
Tractor
Printer cover
Figure1-4 Main parts of printer (side view)
Power supply inlet
Serial interface
USB interface
Parallel interface
Figure 1-5 Main parts of printer (back view)

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3. Moderate environmental conditions. Select a cool, dry area and protect your printer from direct
sunlight, excessive heat, moisture, or dust.
4. Appropriate power source. Make sure you use a grounded outlet; do not use an adapter plug. Avoid
electrical outlets controlled by timers or wall switches; an interruption in power can wipe out the
information in your computer or printer memory
If you place the printer on a stand, follow these guidelines:
1. Use a stand that supports at least 9 kg (19 lb).
2. Never use a stand that tilts the printer. Always keep it level.
3. Provide enough clearance below the stand and between the legs of the stand so your tractor paper
flows smoothly.
4. Place cables so they do not interfere with paper feeding; secure them to a leg of the stand if
possible.
1.5 Assembling the Printer
Follow the steps in this section to get your printer up and running.
1.5.1 Installing the Paper Feed Knob
1. Insert the paper feed knob into the hole in the printer’s right side. As shown below.
Note: The D shape of knob should be corresponding to the D shape shaft inside the printer
case.
2. Push firmly on the knob until it fits against the printer case.
1.5.2 Installing the Ribbon Cartridge
1. Before installing the ribbon cartridge, make sure the printer is turned off.
2. Dismantle the printer cover to the backward position, and then pull up to remove it.
3. Dismantle the tear part. Impact the locked piece both sides of tear part, then pull up the tear part
shown as follows.
Figure 1-6 Install the paper feed knob
Figure 1-7 Dismantle the printer cover
Paper feed knod

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4. Pull the gap adjust lever to the highest position.
5. Slide the printhead to the middle of the printer.
Warning: Never move the printhead while the printer is turned on; this can damage the
printer. Also, if you have just used the printer, let the print head cool for a few
minutes before you touch it.
6. Take out the ribbon, take the surface with a knob facing yourselft, and turn the ribbon-tighten knob
in the direction of the arrow to tighten the ribbon, so it is easier to install.
7. Insert the ribbon cartridge into the printer as the following figure shown; then press both sides of
the cartridge down firmly to fit the plastic hooks into the printer slots.
Locked piece Tear part
Figure 1-8 Dismantle the tear part
Figure 1-9 Slide the print head to the middle of the printer
Figure 1-10 Tighten the ribbon

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8. Use hands or other auxiliaries, to guide the ribbon between the print head and metal patch. Turn
the ribbon-tightening knob to feed the ribbon into place, it should not be twisted or creased.
9. Slide the print head from side to side several times to make sure it moves smoothly.
10. After installing the ribbon, pull the gap adjust lever to the original position, then reinstall the tear
part and close the printer cover.
NOTE: 1. When your printing becomes faint, you need to replace the ribbon cartridge.
Otherwise, the print quality will be affected and the printhead may be damaged.
2. To remove the old ribbon cartridge, first make sure the power is turned off, move the
printhead to the center of the printer. Then grasp the ribbon cartridge handle on
either side and lift it out of the printer. Install a new one follow the above steps.
3. Please use the Jolimark JMR108 ribbon cartridge, our company will not guarantee
to keep the printer in good repair, when it is damaged by unauthorized ribbon
cartridge.
1.6 Installing the Tractor
There are two positions for the tractor to be installed, one is push installation position (back of printer),
and the other is pull installation position (top of printer). The tractor that installed in the back of printer
is called push tractor, and the one installed in the top of printer is called pull tractor.
Generally, you can use push tractor when using standard tractor paper. Only in this way, can the
printer use tear function normally. If the print position requires high precision, such as printing on the
paper with forms, you are suggested use pull tractor.
1.6.1 Installing the Push Tractor
Take the installing slots on both sides of tractor aim at the installation pin which is in the back of printer,
press forward till it locked into the position. (Shown as the following figure)
Metal patch
Print head
Figure 1-11 Install ribbon cartridge
Figure 1-12 Guide the ribbon between the print head and metal patch