Jolimark DP550 User manual

User's Manual
DP550
Dot Matrix Printer

DP550 User’s Manual
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Important Safety Instructions
1. Read all of these instructions carefully and thoroughly and save them for later reference.
2. Follow all warnings and instructions in the manual as well as marked on the product.
3. If the printer has been used just now, please not touch the print head for overheating.
4. Do not put your fingers under the tractor cover of the left and right tractors when installing the tractor
paper.
5. Unplug this product from the power outlet before cleaning. Do not use liquid or aerosol cleaners. Use a
damp cloth for cleaning.
6. Do not use this product near water.
7. Do not place this product on an unstable cart, stand or table. The product may fall, causing serious
damage to you or the product.
8. Slots and openings on the cabinet and the back or bottom are provided for air ventilation. To ensure
reliable operation of the product and to protect it from overheating, do not block or cover these
openings. The openings should never be blocked by placing the product on a bed, sofa, rug or other
similar surface. This product should never be placed near or over a radiator or heater. This product
should not be placed in a built-in installation or kiosk stand unless proper ventilation is provided.
9. This product should never be placed near or over a radiator or heat origin, and should avoid of direct
sunshine.
10. Do not locate this product where the cord will be walked on. When the cord or the plug is mangled,
please stop using and get a new one replaced. Make sure the old one is far away from the printer, so it
can avoid someone who does not know the inside story getting damage.
11. Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause
equipment damage or fire.
12. Never push objects of any kind into this product though cabinet slots as they may touch dangerous
voltage dots or short out parts.
13. Don’t remove the printer’s out-cover and repair the printer. When needed, call or take it to the
professional.
14. To ensure safety, please unplug this product prior to leaving it unused for an extended period. The wall
outlet you plan to connect to should be nearby and unobstructed.
15. Unplug this product from the power outlet and leave servicing to qualified service personnel under the
following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions are followed. Adjust only
those controls that are covered by the operating instructions since importer adjustment of other
controls may result in damage and will often require extensive work by a qualified technician to
restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance, indicating a need for service.
Note: The contents of this manual may be changed without prior notice.
* All parts of the printer can be recycled. When it is abandoned, we can call it back freely. Please
contact us when you abandon it.

DP550 User’s Manual
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Table of Contents
Important Safety Instructions.....................................................................................................................i
Chapter 1 Overview....................................................................................................................................1
1.1 Features..............................................................................................................................................1
Chapter 2 Preparation ................................................................................................................................3
2.1 Unpacking & Checking........................................................................................................................3
2.2 Removing Protective Materials............................................................................................................3
2.3 Parts Identification...............................................................................................................................4
2.4 Installing the Printer ............................................................................................................................4
2.5 Installing and Dismantling the Front Table...........................................................................................5
2.5.1 Install the Front Table ...................................................................................................................5
2.5.2 Dismantle the Front Table.............................................................................................................5
2.6 Installing the Paper Feed Knob ...........................................................................................................6
2.7 Installing the Ribbon Cartridge ............................................................................................................6
2.8 Connecting to Your Computer .............................................................................................................7
2.8.1 Connecting to the USB Interface..................................................................................................7
2.8.2 Connecting to the Parallel Interface..............................................................................................8
2.8.3 Connecting to the Serial Interface ................................................................................................8
2.8.4 Connecting to the Ethernet Interface............................................................................................8
2.9 Connecting to the Power Source.........................................................................................................9
2.10 Installing Driver .................................................................................................................................9
2.11 Network Settings ............................................................................................................................. 11
2.11.1 Connecting Printer....................................................................................................................11
2.11.2 Setting IP Address ....................................................................................................................11
2.11.3 Installing Printer Network Driver................................................................................................14
Chapter 3 Loading Paper .........................................................................................................................21
3.1 Adjust the Position of the Gap Adjust Lever ......................................................................................21
3.2 Using Cut Sheet ................................................................................................................................21
3.3 Using Tractor Paper ..........................................................................................................................22
3.3.1 Installing Tractor Paper...............................................................................................................23
3.3.2 Tearing Off Tractor Paper............................................................................................................24
Chapter 4 Control Panel...........................................................................................................................25
4.1 Control Panel Keys, Indicator lights and LCD ...................................................................................25
4.1.1 Control Panel..............................................................................................................................25
4.1.2 Indicator light..............................................................................................................................25
4.1.3 LCD ............................................................................................................................................25
4.2 Control Panel Operations..................................................................................................................25
4.3 LCD Setup.........................................................................................................................................26
4.4 The LCD Setup Descriptions.............................................................................................................26
4.5 Top of Form Adjustment Mode and Black Mark Mode.......................................................................26
4.6 Tear-off Adjustment Mode .................................................................................................................27

DP550 User’s Manual
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4.7 Changing the Printing Settings..........................................................................................................28
4.7.1 Using LCD Setup Mode..............................................................................................................28
4.7.2 Using Setup Menu System.........................................................................................................28
4.7.3 Online-aptitude Parameter Settings............................................................................................31
4.8 Description of Options.......................................................................................................................32
4.9 Restoring Default Settings (Without Alignment and the Gap of Print head) ......................................33
4.10 Using the Self -Test Functions.........................................................................................................33
4.10.1 H pattern Printing Test..............................................................................................................33
4.10.2 Pin Test.....................................................................................................................................33
4.10.3 ASCII Printing Test....................................................................................................................34
4.10.4 Chinese Self-text......................................................................................................................34
4.10.5 Hex Dump Mode.......................................................................................................................34
4.10.6 Alignment Adjust Mode.............................................................................................................34
Appendix A................................................................................................................................................36
A.1 Printer Maintenance..........................................................................................................................36
A.2 Problems and Solutions....................................................................................................................36
Appendix B Specification.........................................................................................................................38
B.1 General.............................................................................................................................................38
B.2 Paper Specifications .........................................................................................................................39
B.3 Printable Area ...................................................................................................................................40
B.3.1 Cut Sheet, Card, Post Card........................................................................................................40
B.3.2 Tractor Paper..............................................................................................................................40
B.4 Interface Specification.......................................................................................................................40
B.4.1 USB Interface.............................................................................................................................41
B.4.2 Parallel Interface........................................................................................................................41
B.4.3 Serial Interface...........................................................................................................................42
B.4.4 Ethernet Interface.......................................................................................................................43
B.5 Paper Specification and Printable Area.............................................................................................44
B.5.1 The Notice Relates to Paper ......................................................................................................44
B.5.2 Nested Table Used Paper ..........................................................................................................44
B.5.3 Useable Paper Types and Guarantee Area................................................................................45
B.5.4 Tractor Paper
（ Continuous Bill ） ...............................................................................................45
B.5.5 Cut Sheet...................................................................................................................................49
B.5.6 Post Card...................................................................................................................................52
B.5.7 Envelope....................................................................................................................................54
B.5.8 Label ..........................................................................................................................................55
B.5.9 Delivery Order Form...................................................................................................................57
B.5.10 Reborn Paper...........................................................................................................................57

DP550 User's Manual
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Chapter 1 Overview
1.1 Features
Thank you for purchasing this Jolimark printer.
This versatile, 24-pin, flatbed High-speed Bill printer is ideal for a wide range bill printing requirements,
includes national standards GB18030 big capacity Chinese character set, elaborated design in speed, copy
capability and paper thickness applicability. Especially for value-added tax invoice, common invoice,
various service trades invoice, narrow card printing and continuously bill printing.
Flatbed Paper-feed Mechanism
Flatbed paper-feed mechanism can avoid crease caused by tractor rolling. So that some document papers,
such as multi-ply invoice, envelope, postcard and label and so on, can smoothly in and out without jam.
Automatic paper Load/Eject Function
Cut sheet may be fed from the front of the printer automatically. Finish printing, the paper may be
automatically fed back to the front of the printer. Tractor paper is installed on the tractor. Press
LOAD/EJECT key, paper may be fed to print position automatically. Finish printing, the paper may be fed to
the front of the printer in order to tear conveniently.
Zero tear-off Function
This causes tractor paper to be automatically fed to the tear-off position at the edge of the window cover, for
easy tear-off at the perforations after printing. This zero tear-off capability helps eliminate paper wastage.
Paper Eject Function
This function allows users pressing the facility function button on the control panel to eject the cut sheet or
tractor paper from the printer.
High Resolution Graphics
A maximum resolution of 360 × 360 DPI enables the printer to produce fine, sharp graphics.
Emulation
The printer supports the OKI 5530SC and Epson ESC/P-K2 emulation as standard.
Large Capacity Data Buffer Area
132KB large capacity data buffer area can minimize the employing time of your computer, it allows your
computer to release the printing buffer area to other work.
Contain Letter Character Font
This printer contains variously fonts of Roman, Sans Serif, Courier, Prestige, Script, OCR- A, OCR- B,
Orator and so on which making printed document prettier.
Bar Code Function
The printer contains the following standard bar codes: EAN-13, EAN-8, Interleaved 2 of 5, Matrix 2 of 5,
Industrial 2 of 5, Code 39, Code 128 B, Code 128 C, and NW 7.
User- Friendly Control Panel
Current print status and access to all printer functions is available via simple commands from the control
panel. In addition, the control panel is used to access the menu system (Setup Menu System) with
complete control over the printer’s set-up functions.
Automatic Interface Switching
The DP550 includes a USB interface, a parallel interface, an Ethernet interface or a serial interface
(According to the specific interface standards). The printer automatically detects the type of data transfer
received from the host computer and switches to the respective interface type.

DP550 User's Manual
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Compressing Printing
You can set compress print proportion through modifying the Menu System Setting of the printer. (Caution:
High Speed mode and Super High Speed mode is invalidated while the printer in Compress printing mode.)
In addition, you can set the compress printing through driver. (Only set the compress printing through driver
can High Speed printing mode and Super High Speed printing mode are valid.) The compress proportion of
these two setting methods is compress relationship.
Automatic Paper Edge Detection (Optional)
The printer can detect the edge of the paper which ensures the printing contents are all within the printable
area.
Automatic Paper Skew Detection (Optional)
The printer can detect the lean of the paper. If it is over the set lean, the printer will eject the paper
automatically so that you can ensure the printing quality.
Contain Break Pin Compensation Function
User can set the printer to print using the pin which is in good condition to compensate the break pin.
Pin Switch Printing Mode
User can set pins to switch while printing form transverse line in order to improve print head life.

DP550 User's Manual
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Chapter 2 Preparation
2.1 Unpacking & Checking
Check the following items in the packing box, if any of these items are missing, please contact your
dealer.
Caution: The fittings please refer to the packing list. The packing style above is subject to
change without notice.
2.2 Removing Protective Materials
1. Open the packing box, take out the printer, and then tear off the sealing tapes on both sides of the
window.
2. Save all the original packing materials, so that it can be used when transporting the printer.
Figure 2-2 Removing the sealing tapes
Sealing tapes
Figure 2-1 Items in the packing box
A:Printer
B: Front table
C: Ribbon cartridge (JMR118)
D: Driver CD (Including user's manual and driver)
E: Paper feed knob
F: Packing list
G: Facility user's guide
G
A
B
C
D E F

DP550 User's Manual
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2.3 Parts Identification
Figures 2-3 and 2-4 highlight the main parts of the printer.
★According to specific interface standards
2.4 Installing the Printer
Before placing the printer in your chosen location, consider the following guidelines:
This printer should be placed on a normal table, printer stand or desk. Be sure that the surface is level,
to avoid an uneven load on the carriage as it operates.
Do not place the printer where belong to the following conditions:
The place is overheating or humidity.
The place is shaking.
Do not install the printer where it may be subjected to unsuitable conditions such as:
·Where it is excessive dust.
·Where it may be splattered with oil or metallic dust.
·Where it may be exposed to direct sunlight.
·Where it may be accidentally splashed with water.
Figure 2-3 Main parts of printer (front view)
USB interface
Parallel interface Serial interface or
Ethernet interface
Power cord
Tractor
Figure 2-4 Main parts of printer (rear view)
Window
Paper guide
Power switch
LCD display
Control panel
Paper feed knob
Paper select lever
Ribbon cartridge
Print head
Front table
Gap adjust lever

DP550 User's Manual
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2.5 Installing and Dismantling the Front Table
2.5.1 Install the Front Table
As the follow figure, insert the front table in the slot of the printer's foreside, and then put it horizontal
to lock it.
2.5.2 Dismantle the Front Table
Hold both sides of the front table, and pull up the front table to disengage hooks from slots.
A
bout 10cm
A
bout 10cm
A
bout 130cm
A
bout 30cm
A
bout 60cm
Place space
A
bout 70cm
A
bout 130cm
Floor
Wall
≥60 cm
Figure 2-5 Placement of printer
Figure 2-6 Installing the front table
Front table
Hook

DP550 User's Manual
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2.6 Installing the Paper Feed Knob
The openings of the Paper feed knob aim at the long pin, then insert. (As figure 2-7 shown)
2.7 Installing the Ribbon Cartridge
1. Make sure the printer is turned off.
2. Hold the concaves of the window to open the window. (As figure 2-8 shown)
3. Pull the gap adjust lever to the highest position.
4. Slide the print head to the middle of the printer. (As figure 2-8 <2>shown)
Note: Never remove the print head when printer is on, or else the printer may get damaged.
Besides, do not touch the print head at the time finishes using the printer for overheating.
5. Turn the ribbon knob in the direction of the arrow to remove any slack from the ribbon so it is easier
to install. (As figure 2-9 shown)
6. As figure 2-10 shown. Hold both sides of the ribbon cartridge, then press it down firmly to fit the
hooks into the install grooves of the printer. Then aim the two round holes of the ribbon nip at the
two guide poles of the carriage frame.
Long pin
Figure 2-7 Installing the paper feed knob
Figure 2-8 Opening the window
Figure 2-9 Ribbon cartridge
Window
Print head
12
Ribbon Knob
Ribbon cartridge
(JMR118)
Ribbon core
Ribbon nip