Kddi Basio active Installation guide

SHG09

Preface

Thank you for buying the "BASIO active" (called the "SHG09" or the

"product" from here on).

Before using the product, be sure to read "

かんたんマニュアル

(Kantan

Manual)" (Japanese) or "

取扱説明書

詳細版

(Full Instruction Manual)"

(Japanese) for proper use.

List of Packaged Items

Before using the product, make sure that you have all the following

packaged items.

SHG09

•かんたんマニュアル

(Kantan Manual) (Japanese)

The following items are not included in the package.

•

SIM card

•

microSD memory card

•

AC adapter

•

Earphones

•

USB Type-C

cable

•

Wired LAN adapter

•

Ethernet cable

•

Purchase a specified charger (sold separately).

◎

The battery is built into the product.

◎

Illustrations of the product in this manual are only for reference.

They may look different from the actual product.

Operating Instructions

■

"Basic Manual" (This Manual)

Handles only basic operations for main features.

■

"Online Manual" (Japanese)

Follow the procedure below to view "Online Manual" (Japanese),

which describes details on various functions.

Home screen

→

[Apps list]

→

[

サポート

(Support)]

→

[

取扱説明書

(Online Manual)]

You can also view "Online Manual" (Japanese) on the au website.

(https://www.au.com/online-manual/shg09/)(Japanese)

■

取扱説明書

詳細版

(Full Instruction Manual)"

(Japanese)

取扱説明書

詳細版

(Full Instruction Manual)" (Japanese), which

describes details on various functions, is available on the au website.

(https://www.au.com/support/service/mobile/guide/manual/)

(Japanese)

Illustrations and Descriptions in

This Manual

■

Note on Key Illustrations

In this manual, key illustrations are simplified as shown below.

Volume UP key

Volume DOWN key

pPower key

Voice search

key

Home key

Phone key

Mail key

■

Description of Navigation and Key Operation

In this manual, operation procedures are described as follows.

Description Meaning

Home screen

→

[Apps

list]

→

[Settings]

→

[About phone]

Slide/flick the Home screen, tap

"Apps

list" to switch to the App list screen.

Next, tap " Settings", and then tap

"About phone".

(press and hold for

at least 2 seconds)

Press and hold

for at least 2

seconds.

* Tapping is to select a key or icon displayed on the screen by lightly

tapping it with your finger.

■

Notes on Illustrations and Screenshots

Screenshots and operations in this manual are based on the product

with an au SIM card installed unless otherwise described.

Descriptions in this manual are based on operations in portrait

orientation. In landscape orientation, menu items, icons, keys and

other user interface items may be different.

Illustrations or screenshots may look different from the actual ones.

Portions of the screen may be omitted.

Actual screen

In this manual, portions of the screen such

as indicators are omitted.

In this manual

◎

In this manual, screenshots for body color "Silver" are provided

as examples.

◎

Descriptions in this manual are based on operations in portrait

orientation. In landscape orientation, menu items, icons, keys

and other user interface items may be different.

◎

Descriptions in this manual are based on operations for the

default Home screen. Operations may be different depending on

the home application.

◎

Menu items, layers and icons described in this manual may be

different depending on functions being used and conditions.

◎

In this manual, "microSD™ memory card (commercially

available)," "microSDHC™ memory card (commercially available)"

and "microSDXC™ memory card (commercially available)" are

referred to as "microSD memory card" or "microSD."

◎

Descriptions on this manual are based on Android™ 12.

For the latest version, refer to "Online Manual" or "

取扱説明書

詳細版

(Full Instruction Manual)" (Japanese) available on the au website

(https://www.au.com/support/service/mobile/guide/manual/)

(Japanese)

◎

The company names and product names appearing in this

manual are trademarks or registered trademarks of their

respective holders. Also, ™ and ® marks are sometimes omitted.

Preface ..................................................................................1

List of Packaged Items..........................................................1

Operating Instructions...........................................................1

Illustrations and Descriptions in This Manual........................1

Contents................................................................................2

Safety Precautions..................................................3

When Using the Product.............................................................3

Safety Precautions (Observe Strictly) .........................................3

Material List.................................................................................7

Handling Precautions..................................................................7

Notes on Waterproof, Dustproof and Shock-resistant Properties

....................................................................................................9

Waterproof, Dustproof and Shock-resistant Properties of the

Product........................................................................................9

Notes on Using the Product .........................................................9

Maintaining the Waterproof and Dustproof Properties.................10

Precautions on Charging............................................................10

Washing the Product..................................................................10

Washing the Product with Hand Soap........................................10

How to Wash with Hand Soap ...................................................10

Draining Water ...........................................................................11

Notes on Using Bluetooth

/Wireless LAN (Wi-Fi

) Functions..12

Precautions for Bluetooth

.........................................................12

Precautions for Wireless LAN (Wi-Fi

)........................................12

Frequency Band.........................................................................12

NFC Reader/Writer....................................................................13

Notes on Voluntary Control of Radio Interference ....................13

Security Codes/PIN ..................................................................13

Security Codes ..........................................................................13

PIN.............................................................................................13

Notes on Data Communication Charge....................................13

Notes on Call Charges..............................................................13

Notes on Applications...............................................................13

Cell Phone Etiquette .................................................................13

Getting Ready.......................................................14

Names and Functions of Parts .................................................14

Using the SIM Card...................................................................14

SIM Card....................................................................................14

Inserting/Removing the SIM Card.............................................15

Inserting the SIM Card................................................................15

Removing the SIM Card .............................................................15

Inserting/Removing a microSD Memory Card ..........................15

Inserting a microSD Memory Card..............................................15

Removing a microSD Memory Card ...........................................15

Unmounting the microSD Memory Card...................................15

Charging....................................................................................16

Notes on Charging.....................................................................16

Charging with the Specified AC Adapter (Sold Separately) .........16

Charging with a PC ....................................................................16

Turning the Power On/Off .........................................................17

Turning the Power On ................................................................17

Turning the Power Off.................................................................17

Switching the Display Language to English..............................17

Locking/Unlocking the Screen..................................................17

Locking the Screen ....................................................................17

Unlocking the Screen .................................................................17

Making Initial Settings...............................................................18

Setting Up a Google Account.....................................................18

Making Initial Settings for au-mail.............................................18

Setting Permissions for Applications ........................................18

Basic Operations ..................................................19

Using Touch Panel ....................................................................19

Using Touch Keys .....................................................................19

Using the Home Screen............................................................19

Home Screen.............................................................................19

Using Topic Screen ....................................................................19

Returning to the Previous Screen or the Home Screen............19

Using the Status Bar.................................................................20

Indicators ...................................................................................20

Using the Notification/Status Panel.............................................20

Setting the Manner Mode .........................................................21

Setting Airplane Mode ..............................................................21

Character Entry.....................................................21

Switching Software Keyboards.................................................21

Using Gboard™ ........................................................................21

Contents

Using Call Functions.............................................22

Making Calls .............................................................................22

Making a Call by Entering a Phone Number ...............................22

Making a Call Using Call History .................................................22

Receiving Calls..........................................................................22

Answering a Call ........................................................................22

Answering a Call Using Absence Memo .....................................22

Playing Back Answer Phone/Voice Memos ................................22

Checking Your Own Phone Number .........................................22

Saving Contacts to Address Book............................................22

Using au Mail ........................................................22

Sending au-mails ......................................................................22

Receiving au-mails....................................................................22

Using Camera .......................................................22

Shooting Still Pictures...............................................................22

Recording Videos......................................................................22

Appendix...............................................................23

Updating Software ....................................................................23

Troubleshooting ........................................................................23

After-Sales Service....................................................................24

Using

遠隔操作サポート

(Remote Support) ..................................25

Using

位置検索サポート

(Location Search Support).....................25

Notes on Using Location Search ................................................25

SIM Unlock ...............................................................................25

Introduction of Peripheral Devices............................................25

Main Specifications...................................................................25

Specific Absorption Rate (SAR) of Cell Phones........................26

Regulatory information..............................................................26

FCC Notice ...............................................................................27

Export Administration Regulations ...........................................28

Intellectual Property Rights.......................................................28

Safety Precautions

When Using the Product

Before using the product, be sure to read the "Safety Precautions"

for proper use.

Before you assume that the product is malfunctioning, refer to

"Troubleshooting" to check the symptom.

You can also refer to "

トラブル診断

(Trouble check)" (Japanese) on the

au website shown below.

(https://www.au.com/trouble-check/)(Japanese)

•

Communication is not possible in places where the signal does not

reach (e.g. tunnels and basements), even within the service area. In

addition, communication may not be possible in poor reception

areas. Communication may be interrupted if you move into a poor

reception area during communications.

•

Since the product uses radio waves, the possibility of

communication intercepts by third parties cannot be eliminated.

(Yet the 5G/4G LTE/WiMAX 2+/UMTS/GSM system has highly

secure confidential communication features.)

•

Only au's VoLTE (LTE network) can be used when connecting to

emergency services within Japan.

•

The product is compatible with au World Service. Each network

service varies depending on the area and service content.

•

Since the product is a radio station under the Radio Law, you may

be asked to temporarily submit the product for inspection in

accordance with the Radio Law.

•

The IMEI information of your cell phone is automatically sent to

KDDI CORPORATION for maintenance and monitoring operational

status of your cell phone.

•

When using the product overseas, check the relevant laws and

regulations of the country/region you visit beforehand.

•

The Company is not liable for any damages or lost income arising

from earthquakes, lightning, storms, floods or other natural

disasters, or from fires, actions by third parties, other accidents,

your actions, negligence, misuse, or use under other unusual

conditions outside the responsibility of the Company.

•

The Company is not liable for any incidental damages (change/

disappearance of saved content, loss of business profits, disruption

of business, etc.) arising from use of or inability to use the product.

•

The Company is not liable for any damages or lost income arising

from failure to observe the contents of "

取扱説明書

詳細版

(Full

Instruction Manual)" (Japanese) or "

かんたんマニュアル

(Kantan

Manual)" (Japanese).

•

You cannot use information obtained from the measuring sensor or

GPS equipped with the product for the purpose which requires

high reliability, as the obtained information is just used for a guide.

Note that the Company is not liable for any damage or lost income

arising from the difference caused by measurement.

•

The Company is not liable for any damages or lost income arising

from malfunction or other problems caused by any combination of

connected devices or software not related to the Company.

•

Captured image data or downloaded data may be altered or lost

due to malfunctions, repairs, or mishandling of the product. The

Company is not liable for any damages or lost profits resulting from

recovery of these data.

•

It is recommended that you keep a copy of important data on your

PC's hard disk, etc. Whatever the cause of the defect or

malfunction may be, the Company assumes no responsibility for

alteration or loss of saved data.

•

Contents such as contacts, mails, and bookmarks saved on the

product may be altered or lost due to accidents, malfunctions,

repairs, or mishandling. Be sure to keep a copy of important

contents. Note that the Company is not liable for any damages or

lost profits resulting from altered or lost contents.

•

Note that content data (whether paid or free) saved on the product

cannot be retained when the product is replaced for repair or other

reasons.

•

The product uses liquid crystal for its display. The display response

speed may become slow when the ambient temperature is low.

This is due to the property of liquid crystal and not a malfunction.

The display response speed will return to normal at room

temperature.

•

Although the display used on the product employs high-precision

technology, some pixels (dots) may remain on/off. This is not a

malfunction.

•

It is recommended that you store separate copies of data such as

still pictures/videos and music saved on the product on your PC or

cloud services, etc. Note, however, that you may not be able to

make copies of some copyrighted data even by the above-

mentioned means.

•

Do not dispose of the product with regular trash. Please cooperate

in the collection of the product and optional accessories when they

are no longer needed, to protect the environment and effectively

use resources. Old products are collected at au shops/au Style and

other places.

* "The Company" as appears in this manual refers to the following

companies:

Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE

COMPANY

Manufactured by: SHARP CORPORATION

◎

Reproduction of the contents of the instruction manual in part or

in whole is prohibited.

◎

The contents of the instruction manual are subject to change

without notice.

◎

Due to the specification changes of the operating system or

termination of the services, some features become unavailable.

◎

Every effort has been made in the preparation of the instruction

manual. Should you notice any unclear points, omissions, etc.,

feel free to contact us.

Safety Precautions (Observe

Strictly)

■

Before using the product, thoroughly read these safety

precautions for proper use.

■

Be sure to observe the instructions described in these

precautions to prevent injury self or others, or damage

to property.

■

These labels show degree of risk from improper use.

DANGER Indicates imminent risk of

death or serious injury

from

improper handling.

WARNING Indicates risk of death or

serious injury

from improper

handling.

CAUTION Indicates risk of minor injury

and property damage

from

improper handling.

*1 Serious injury: This refers to loss of sight, injury, burns (high- and

low-temperature), electric shock, broken bones, injuries

with residual aftereffects from poisoning, etc., and injuries

requiring hospital admission for treatment or long-term

hospital attendance as an outpatient.

*2 Minor injury: This refers to injuries, burns (high- and low-temperature),

electric shock, etc. that do not require hospital admission

for treatment or long-term hospital attendance as an

outpatient.

*3 Property damage: This refers to extended damage to buildings,

furniture, livestock, pets, etc.

■

Symbols Signifying Prohibited/Compulsory

Actions

Prohibited

Indicates an action

that is not allowed.

Wet hands

prohibited

Indicates that handling

with wet hands is not

allowed.

Disassembly

prohibited

Indicates that

disassembly is not

allowed.

Instruction

Indicates an action

that must be done.

Wetting

with water

prohibited

Indicates that use in a

place where the

product is likely to get

wet is not allowed.

Disconnect

plug from

power outlet

Indicates that the

power plug must be

unplugged from the

outlet.

■

Precautions Common to the Main Unit,

Internal Battery, Charger, SIM Card, Peripheral

Devices

DANGER

Prohibited

Do not use, store or leave in hot places or where

heat collects (e.g. by the fire, near a heater, under

a kotatsu, in direct sunlight, inside a vehicle in the

hot sun).

Doing so might cause fire, burns, injury, electric shock,

etc.

Prohibited

Do not put in a cooking apparatus such as a

microwave oven or induction stove or in a

pressure vessel such as a pressure cooker; do not

place near such devices.

Doing so might cause fire, burns, injury, electric shock,

etc.

Prohibited

Do not subject to or place directly on sand, soil,

or mud. Do not touch with dirty hands.

Doing so might cause fire, burns, injury, electric shock,

etc.

For waterproof and dustproof properties, refer to the

following.

P.9 "Notes on Waterproof, Dustproof and

Shock-resistant Properties"

Prohibited

Do not charge when the product is wet with water

(drinking water, perspiration, seawater, urine of

pet animals, etc.). Do not use it near water, such

as in a bathroom or near a humidifier.

Doing so might cause fire, burns, injury, electric shock,

etc.

For waterproof property, refer to the following.

P.9 "Notes on Waterproof, Dustproof and

Shock-resistant Properties"

Prohibited

Do not subject the product to strong pressure or

break the product. Especially when bringing the

product putting in a pocket of clothes, do not let

the product hit against surroundings or being put

between the objects.

Doing so may cause fire, burns, or injury due to internal

battery damage.

* Examples to avoid

•

Sitting or squatting with the product put in a pocket of

trousers or skirt

•

Putting the product in a pocket of outer wear and

catching them in a door or a door of car

•

Stepping on the product on a soft object such as a

sofa, bed, or bedding, or on a floor

•

Putting the product into a seat of train or bus

Disassembly

prohibited

Do not disassemble or modify.

Doing so might cause fire, burns, injury, electric shock,

etc.

Prohibited

Do not attempt to remove the internal battery

from the product.

Doing so might cause fire, burns, injury, etc.

Prohibited

The outer case (back part) cannot be removed. Do

not attempt to remove it from the product.

Doing so might cause fire, burns, injury, etc.

Wetting

with water

prohibited

Do not wet with water or other liquids (drinking

water, sweat, seawater, pet urine, etc.).

Doing so might cause fire, burns, injury, electric shock,

etc.

For waterproof property, refer to the following.

P.9 "Notes on Waterproof, Dustproof and

Shock-resistant Properties"

Wetting

with water

prohibited

Do not wet with water or other liquids (drinking

water, sweat, seawater, pet urine, etc.).

Doing so might cause fire, burns, injury, electric shock,

etc.

For waterproof property, refer to the following.

P.9 "Notes on Waterproof, Dustproof and

Shock-resistant Properties"

Instruction

Use the optional products specified by au.

Not doing so or using those with unclear manufacturer,

distributor, or specifications may cause fire, burns,

injuries, or electric shock.

WARNING

Prohibited

Do not drop, stomp, throw or subject to excessive

force or strong impact/vibration.

Doing so might cause fire, burns, injury, electric shock,

etc.

Prohibited

Do not let conductive materials (metal strip, pencil

lead, etc.) come into contact with the charging

terminals or external connection jack. Do not let

dust enter them.

Doing so might cause fire, burns, injury, electric shock,

etc.

Prohibited

Do not cover or wrap with bedding, etc. while

using or charging.

Doing so might cause fire, burns, etc.

Wetting

with water

prohibited

When cleaning the product, be careful not to allow

disinfectant or moisture to come into the gaps of

the product, external connection jack, earphone/

microphone jack, earpiece, mouthpiece/

microphone, sub microphone, or speaker.

The product is damaged and may cause injuries or

electric shock, etc.

Instruction

If charging is not completed after the specified

charging time, stop charging.

Failure to do so might cause fire, burns, injury, etc. due

to overcharge or for other reasons.

Instruction

Make sure to turn off or stop charging the product

before you get close to places where a flammable

gas or dust can be generated.

Using the product in places where a flammable gas can

be generated may cause an explosion or fire.

Instruction

Follow the instructions given by the respective

institution regarding the use of the product in a

gas station.

Do not charge the product in a gas station.

Be careful not to drop the product in a place like a gas

station, especially when you put gas into a vehicle.

Using the product in places where a flammable gas can

be generated may cause an explosion or fire.

Instruction

Perform the following operations carefully while

using, charging, or keeping the product if there

are odors, noise, smoke, overheating, discoloring,

deformation, or other abnormalities.

•

Remove the power plug of the specified charger (sold

separately) from the wall outlet.

•

Turn the product off.

Not doing so may cause fires, burns, bodily injury,

electric shock, etc.

CAUTION

Prohibited

Do not use if broken.

Doing so might cause fire, burns, injury, etc.

Prohibited

Do not place on a wobbly table, sloped surface, or

other unstable location. Be especially careful

when the product is set to vibrate.

Doing so might allow the product or its related products

to fall and cause injury, etc.

Prohibited

Do not use or store in places subject to excessive

dust, high humidity, or high temperatures.

Doing so might cause fire, burns, electric shock, etc.

For waterproof and dustproof properties, refer to the

following.

P.9 "Notes on Waterproof, Dustproof and

Shock-resistant Properties"

Prohibited

For use by a child, explain instructions and

supervise use.

Doing so may cause accidental swallow, injuries, or

electric shock.

Prohibited

Do not store the product within the reach of small

children or pet animals.

Be careful especially when storing small parts

such as the SIM card/microSD memory card tray,

etc.

Doing so may cause accidental swallow, injuries, or

electric shock.

Instruction

Be careful when using the product continuously

for a long time or charging as it gets hot. Be

careful of contacting with the product

continuously by putting the product in a pocket of

clothes or falling asleep etc.

The product or specified charger (sold separately) may

become hot when using for a long time such as

applications, calling, data communication, watching

videos, or while charging. Depending on your physical

predisposition and physical condition, contacting with a

high temperature part may cause skin redness, itching,

rash, or low-temperature burns. Be careful when you

put the product in a pocket of clothes, when you sleep,

etc.

■

Main Unit

DANGER

Prohibited

Do not throw into a fire or apply heat.

Doing so might cause fire, burns, injury, etc.

Prohibited

Do not apply excessive force such as sticking a

sharp-edged tool (nail, etc.) into the product,

hitting it with a hard tool (hammer, etc.), or

stepping on it.

Doing so might cause fire, burns, injury, etc.

Instruction

If the substance inside the product comes into

contact with your eyes or mouth, immediately

rinse the area with clean water, and then see a

doctor right away.

Not doing so may cause loss of sight or poor physical

condition due to the influence of the substance, etc.

inside the product.

WARNING

Prohibited

Do not shine mobile light close to eyes. Maintain

a safe distance, especially from small children.

Doing so might cause visual impairment or other

problems; might temporarily affect eyesight or startle,

leading to injury or other accident.

Prohibited

Do not point the mobile light at drivers.

Doing so might hinder driving performance, leading to

an accident.

Prohibited

Do not view the screen for a long period when it is

flickering.

Doing so might cause spasms, loss of consciousness,

etc.

Prohibited

Do not let water or other liquids (drinking water,

sweat, seawater, pet urine, etc.) or a foreign

object (metal strip, flammable material, etc.) enter

the SIM card/microSD memory card slot.

In addition, insert the SIM card or microSD

memory card into correct openings in correct

orientation.

Doing so might cause fire, burns, injury, electric shock,

etc.

Prohibited

Do not stare into the proximity sensor.

Doing so might temporarily affect eyesight and lead to

an accident.

EN60825-1:2014

CLASS 1

LASER Product

Prohibited

Do not expose the camera lens to direct sunlight

for an extended period.

Doing so might cause fire, burns, injury, etc. due to the

light-collecting mechanism of the lens.

Prohibited

Do not emit a beeping sound at close range.

Doing so may cause hearing impairment such as

hardness of hearing, etc.

Instruction

Turn off the product or set it to Airplane mode

before boarding an airplane.

Since use of the product on airplanes is restricted,

follow the instructions given by the respective airlines.

Failure to do so might adversely affect an airplane's

electronic device.

If you engage in a prohibited activity while using the

product on an airplane, you might be punished by law.

Instruction

Regarding the use of the product in a hospital,

follow the instructions given by the respective

medical institution.

Turn off the product in areas where the use of cell

phones is prohibited.

Failure to do so might adversely affect the operation of

electronic devices and electronic medical devices due

to radio waves.

Instruction

When using the handsfree call, loud ringtone is

ringing, or in the standby mode, be sure to keep

the product off of the ears.

Also, when playing games, video, or music with

an earphone microphone connected to the

product, adjust the volume to the proper level.

When using the handsfree call, note that the speaker

may emit loud sound.

Ringtone or alarm sound can be heard even in the

standby mode.

Turning the sound on with the volume set too loud or

using the product continuously for a long time may

adversely affect your ears.

Doing so may prevent surrounding sound from being

heard, causing an accident.

Instruction

If you have a weak heart, be careful when setting

the ringtone vibration and incoming volume.

Sudden ringtone vibration and ringtone surprise you, it

may cause harmful effect on heart.

Instruction

To use electronic medical equipment, check with

electronic medical equipment manufacturer or

vendor to determine how devices are affected by

radio waves before using.

Radio waves may affect the performance of electronic

medical equipment.

Instruction

Turn the product off near high-precision electronic

control equipment or electronic equipment using

low-power signals.

Not doing so may cause the equipment to fail or

malfunction due to the product's signals.

* Examples of electronic equipment to avoid:

a hearing aid, an implanted pacemaker, an implanted

cardioverter-defibrillator, other electronic medical

equipment, or other automatic control devices, etc. To

use an implanted pacemaker, an implanted

cardioverter-defibrillator, or other electronic medical

equipment, check with electronic medical equipment

manufacturer or vendor to determine how devices are

affected by radio waves before using.

Instruction

When the display or camera lens is accidentally

broken, be careful of broken parts or exposed

internal parts of the product.

Not doing so may cause burns, injuries, or electric

shock with damaged parts or exposed parts.

Instruction

If the internal battery leaks or there is abnormal

odor, discontinue use immediately and keep

sources of flame away.

Leaked fluid may catch fire, causing the battery to

ignite, burst, etc.

Instruction

Do not let your pet bite the product.

Doing so might cause the internal battery to ignite,

burst, overheat, or leak, leading to fire, burns, injury,

etc.

CAUTION

Prohibited

Do not swing the product around by holding strap,

etc.

Doing so may cause an accident.

Prohibited

When using the motion sensor and

electromagnetic sensor, make sure of the safety

around you and hold the product firmly; do not

swing with excessive force.

Failure to do so might cause injury or other accident.

Prohibited

If the display breaks and internal substances leak,

do not let them come into contact with skin (face,

hands, etc.) or clothes.

Doing so might cause eye or skin damage, etc.

If internal substances get in eyes or mouth or if they

come into contact with skin or clothes, rinse with clean

water immediately.

In case of contact with eyes or mouth, consult a doctor

immediately after rinsing.

Prohibited

Do not dispose of the product with regular trash.

Doing so might cause fire, burns, injury, etc. or might

adversely affect the environment. When the product is

no longer needed, take it to an au shop/au Style, or

follow the local regulations regarding collection of the

product.

Prohibited

If substances in the internal battery leak, do not

let them come into contact with skin (face, hands,

etc.) or clothes.

Doing so might cause eye or skin damage, etc.

If internal substances get in eyes or mouth or if they

come into contact with skin or clothes, rinse with clean

water immediately.

In case of contact with eyes or mouth, consult a doctor

immediately after rinsing.

Instruction

To use the product in car, check with automobile

manufacturer or dealer to determine how vehicle

devices are affected by radio waves before using.

In rare cases, using the phone in some vehicle models

can cause the vehicles electronic equipment to

malfunction. In that case, stop using the product

immediately.

Instruction

If you feel any skin abnormalities associated with

use of the product, discontinue use and consult a

doctor immediately.

Use of the product might cause itchiness, skin irritation,

rashes, etc. depending on your physical condition.

For the materials used for parts of the product, refer to

"Material List (

P.7)".

Instruction

The earpiece, camera, periphery of mouthpiece/

microphone, and the speaker have magnetic

parts; make sure that no metal strip (a craft knife

blade, staple, etc.) is adhered.

Metal strip on the product might cause injury, etc.

Instruction

See the display in a sufficiently bright place at a

reasonable distance.

Seeing in a dark place or at a close distance might

deteriorate vision or cause other problems.

■

Charger

WARNING

Prohibited

Do not use the specified charger (sold separately)

if the cord is damaged.

Doing so might cause fire, burns, electric shock, etc.

Prohibited

If you hear thunder, do not touch the specified

charger (sold separately).

Doing so might cause electric shock, etc.

Prohibited

Do not short-circuit the charging terminals when

the charger is plugged into the outlet. In addition,

do not let your hand, finger or any other part of

your body come into contact with the charging

terminals.

Doing so might cause fire, burns, electric shock, etc.

Prohibited

Do not place a heavy object on the cord of the

specified charger (sold separately); do not apply

excessive force by pulling, etc.

Doing so might cause fire, burns, electric shock, etc.

Prohibited

When plugging/unplugging the specified charger

(sold separately) into/from the outlet, keep metal

objects away.

Failure to do so might cause fire, burns, electric shock,

etc.

Prohibited

Do not connect the voltage converter (such as a

travel converter for overseas travel) to the

specified charger (sold separately).

Doing so may cause ignition, overheating, or electric

shock.

Prohibited

When the specified charger (sold separately) is

connected to the product, do not apply excessive

force to the connection.

Doing so might cause fire, burns, injury, electric shock,

etc.

Wet hands

prohibited

Do not touch the cord, charging terminals or

power plug of the specified charger (sold

separately) with wet hands.

Doing so might cause fire, burns, electric shock, etc.

Instruction

Use at the specified power supply voltage.

When charging the battery overseas, use the

specified charger (sold separately) designed for

overseas use.

Use at other power supply voltages might cause fire,

burns, electric shock, etc.

AC adapter: 100 V AC (connect to a household AC

outlet only)

AC adapter designed for overseas use: 100 V AC to

240 V AC (connect to a household AC outlet only)

Instruction

Wipe off dust on the power plug of the specified

charger (sold separately).

Using the charger when dust is on plug might cause

fire, burns, electric shock, etc.

Instruction

Plug the specified charger (sold separately) into

the outlet firmly.

Failure to do so might cause fire, burns, electric shock,

etc.

Instruction

When unplugging the power plug of the specified

charger (sold separately) from the outlet, hold the

charger body and pull, without forcefully pulling

the cord.

Pulling the cord of the specified charger (sold

separately) may damage the cord, causing fire, burns,

electric shock, etc.

Instruction

When inserting/removing the specified charger

(sold separately) into/from the product, insert/

remove it straight into/from the jack, without

forcefully pulling cord.

Inserting/removing in an incorrect orientation might

cause fire, burns, injury, electric shock, etc.

Instruction

If the charging terminals become bent or

deformed, discontinue use immediately. In

addition, avoid using the charger by restoring the

terminals to their original state.

Failure to do so might cause fire, burns, injury, electric

shock, etc. due to short-circuiting of the charging

terminals.

Disconnect

plug from

power outlet

Unplug the power plug of the specified charger

(sold separately) from the outlet when not in use.

Leaving the power plug plugged in might cause fire,

burns, injury, electric shock, etc.

Disconnect

plug from

power outlet

Immediately remove the power plug of the

specified charger (sold separately) from the outlet

if water or other fluids (drinking water,

perspiration, seawater, urine of pet animals, etc.)

get on the adapter.

Failure to do so might cause fire, burns, electric shock,

etc. due to short-circuiting caused by substances

above.

Disconnect

plug from

power outlet

Before cleaning, unplug the power plug of the

specified charger (sold separately) from the outlet.

Cleaning without unplugging the power plug might

cause fire, burns, electric shock, etc.

CAUTION

Prohibited

Do not touch the specified charger (sold

separately) continuously when it is plugged into

the outlet.

Doing so might cause burns, etc.

■

SIM Card

CAUTION

Instruction

Be careful of the cut surface when handling the

SIM card as it may damage a part of your body

such as fingers, etc.

The cut surface may cause injuries with adhered metal

pieces.

■

Use near Medical Devices and Inside Medical

Facilities

WARNING

Instruction

If you are using an electronic medical device such

as an implanted pacemaker or implanted

cardioverter-defibrillator, carry or use the product

at least 15 cm away from where the device is.

Radio waves might adversely affect the operation of the

electronic medical device.

Instruction

Before using an electronic medical device other

than an implanted pacemaker or implanted

cardioverter-defibrillator outside a medical

institution (for home treatment, etc.), check with

its manufacturer on radio wave effects.

Radio waves might adversely affect the operation of the

electronic medical device.

Instruction

In a situation where you may not be able to

maintain a distance of at least 15 cm from other

persons, such as when your movement is

restricted, disable radio wave emission by setting

Airplane mode, turning off the product, etc.

There may be persons with an electronic medical

device such as an implanted pacemaker or implanted

cardioverter-defibrillator nearby. Radio waves might

adversely affect the operation of the electronic medical

device.

Instruction

Regarding the use of the product in a medical

institution, follow the instructions given by the

medical institution.

Failure to do so might adversely affect the operation of

electronic medical devices due to radio waves.

Material List

■

Main Unit (SHG09)

Part Material Surface treatment

Display surface Reinforced glass AF coating

Back PC resin Coating, print,

hard coating

Exterior PBT resin (containing

glass)

Coating, hard

coating

Voice search key,

Volume key (UP/

DOWN), Power key

Aluminum Anodizing

Phone key, Home key,

Mail key

PMMA -

Periphery of Phone

key, Home key, Mail

key

PMMA + PC resin Hard coating

Screen for earpiece,

Mobile light, Camera

fringe

PC resin -

Camera panel Reinforced glass AF coating, AR

coating

Periphery of earphone

microphone jack (inner

side), Periphery of

external connection

jack (inner side)

PBT resin (containing

glass)

Coating, hard

coating

SIM card/microSD

memory card tray

(exterior)

PC resin (containing

glass)

Coating, hard

coating

SIM card/microSD

memory card tray

POM resin -

Seal on SIM card/

microSD memory card

tray

Silicon rubber -

Fingerprint sensor Epoxy resin Hard coating

Screen for speaker Polyester resin -

Handling Precautions

These precautions are provided to prevent product faults and to

ensure that performance can be fully demonstrated. Thoroughly read

these precautions for proper use.

■

Precautions Common to the Main Unit, Internal Battery,

Charger, SIM Card, Peripheral Devices

●

Do not apply excessive force to the product during use. Be sure

not to put the product into a tightly packed bag or place a heavy

object on the product in a bag. Sitting on the product in a pocket

might damage the display or internal circuit board resulting in a

malfunction.

Keeping an external device connected to the external connection

jack might damage the connector resulting in a malfunction. Such

damage and malfunction are not covered by the warranty, even if

there is no external damage.

●

To ensure waterproof and dustproof properties (equivalent to IPX5,

IPX8 and IP6X) of the product, use the product with the SIM card/

microSD memory card tray securely closed.

Note that the waterproof and dustproof properties are not

guaranteed in all circumstances. Do not let foreign objects such

as liquid or dust enter the product or attach foreign objects such

as liquid or dust to the charger or optional accessories. Do not

open/close the SIM card/microSD memory card tray in the rain or

with water drops on the surface of the product. Doing so might

cause water ingress resulting in internal corrosion.

Malfunctions determined to be caused by water seepage are not

covered by the warranty.

●

Do not use any of the following in extremely hot, cold or humid

places. (Use within an ambient temperature range of 5

C to 35

and humidity range of 35% to 85%.)

•

Main unit

•

SIM card (inserted into the main unit)

For notes when using the product in a bathroom, refer to

"Precautions when using the product in a bathroom (

P.9)".

●

Do not use any of the following in extremely hot, cold or humid

places. (Use within an ambient temperature range of 5

C to 35

and humidity range of 35% to 85%.)

•

Charger

•

Peripheral devices

●

Do not use in places subject to lots of dust or vibration. Doing so

might cause a malfunction.

●

Clean the product with a soft dry cloth (such as the type used for

eyeglasses). Forceful rubbing with a dry cloth may scratch the

display. The display may be stained if splash or smear is left

attached to the surface. Wiping the product using alcohol, thinner,

benzine, detergent, glass cleaner, etc. might erase the printing on

the outer casing or cause a fault.

●

You can wipe the product with an alcohol disinfection sheet.

We had a wiping test to check chemical resistance of the product

using cloths applying the chemical (ethanol 70%) to them.

We have confirmed that the product is not discolored, faded, or

peeled off appreciably after the test assuming that it is wiped with

an alcohol disinfection sheet.

However, as we confirmed the product performance under the

test environment, we do not guarantee that the product is not

discolored, faded, peeled off, or deformed.

●

Be careful of the following when using an alcohol disinfection sheet.

•

Before wiping the product, turn off the display in advance to

avoid false operation.

•

Wring out the alcohol disinfection sheet until the solution does

not drip from the sheet to prevent moisture or liquid from

entering the gaps or openings of the product.

•

Wipe the product surface gently.

•

Check the precautions of the alcohol disinfection sheet you use

in advance.

•

Note that using alcohol may accelerate the deterioration of the

existing scratches or dents on the painted surface.

●

Use as far away as possible from landline phones, TVs and radios.

Use nearby might affect them.

●

The product may become warm while charging or during

operations. This is normal.

●

Do not place near corrosive chemicals or in places where

corrosive gas is generated. Doing so might cause a fault.

●

Do not use outside when you hear thunder. There is a risk of

lightning strikes and electric shock.

●

Be sure to use only the specified peripheral devices. Use of other

peripheral devices might cause a malfunction.

●

Do not put the product in a cooking apparatus such as microwave

oven or a pressure vessel. Doing so might cause a malfunction.

●

The customer is not allowed to disassemble, modify or repair the

product. Doing so might cause a fault. In addition, modification of

the product is in violation of the Radio Law and/or the

Telecommunications Business Law.

●

Do not allow a part of your body such as finger or conductive

foreign objects (metal fragments, pencil leads, etc.) to come into

contact with or to enter the external connection jack or earphone/

microphone jack. Doing so might cause a malfunction.

●

In the event that the product gets wet while charging, immediately

disconnect the plug of the specified charger (sold separately).

●

Do not use the product while driving a car or riding a motorbike or

bicycle or while walking. Use of a cell phone while driving a car or

riding a motorbike is prohibited by law. Use of a cell phone while

riding a bicycle may be punishable by some regulations.

●

Using or charging the product in a bag or when it is covered with

bedding might cause a malfunction.

●

When using a charging equipment or an external device, insert/

remove the connector straight to/from the terminal. Make sure the

orientation of the connector is correct. Unless it is correct, it might

cause a malfunction.

●

Do not expose the camera lens to direct sunlight for an extended

period. Doing so might cause a malfunction.

●

Do not use, store, and leave the product in places subject to

direct sunlight (e.g. in automobiles), places that get hot, places

that get extremely cold, and in humid or dusty places. Doing so

might cause a malfunction.

●

Do not place the product on an unstable or inclined platform. Be

careful especially while charging or when vibrator is set. The

product might fall and cause a malfunction etc.

●

Do not exceed the rating of outlet or wiring device when charging

the product, for example, by starburst connection etc.

●

When the product becomes warm during use, the screen

brightness or some of its functions may be restricted.

■

Main Unit

●

The battery is built into the product and it is not user replaceable. For

replacing the battery, contact an au shop/au Style or Customer Center.

●

Do not forcefully press, tap or intentionally subject the display to

strong impact. Doing so might cause scratching or damage.

●

Do not forcefully press sharp objects or hard objects against keys

or display surface. Doing so might cause scratching or damage.

●

Never use the product if it is modified. Use of a modified device

violates the Radio Law and/or the Telecommunications Business Law

To view the unique authentication and standard marks (including

certification/authentication numbers) for the product, perform the

following operations.

Home screen

→

[Apps list]

→

[Settings]

→

[About phone]

→

[Regulatory labels]

The product has acquired the certification of conformity with

technical regulations for the specified radio station based on the

Radio Law and certification of conformity with technical regulations

for the terminal based on the Telecommunications Business Law,

and the "Technical Conformity Mark " can be found in the

product as a certificate. View contents of electrical certificates in

the product for information on certification.

If any of the internal components of the product is modified, the

certification of conformity with technical regulations will become

invalid. Never use the product without the valid certification. Doing

so violates the Radio Law and/or the Telecommunications

Business Law.

●

Take care not to place magnetized items such as magnetic cards,

speakers and TV sets near the product, as it might cause malfunction

Placing strong magnetism close to the product might cause false

operation.

●

Do not bring the product close to magnetized objects such as

cash cards, credit cards, and prepaid cards. Doing so might result

in loss of saved data.

●

When putting the product in a pocket or bag, keep the display

away from metal objects and other hard objects to prevent

scratches and damage.

●

When suddenly brought into a warm place from a cold place, or

when in a humid location, or when used where temperature

suddenly changes (e.g. near the air discharge port of an air

conditioner), water drops (i.e. condensation) might be formed

inside the product. Note that when used under conditions such as

this, humidity might cause corrosion or a fault.

●

Do not forcibly insert or remove a microSD memory card. Doing

so might injure your hand or finger.

●

While writing/reading data to/from a microSD memory card, do

not subject the product to vibration or impact or turn off the

power. Doing so might cause loss of data or a fault.

●

Do not cover the brightness sensor with your finger or place a sticker,

etc. on it. Doing so may hinder the brightness sensor from detecting

the ambient light level and the sensor may not work correctly

●

Do not place a sticker, etc. on the proximity sensor. Doing so may

cause the sensor to malfunction and the display may remain

turned off while making a call or during a call, making it impossible

to operate the product.

●

Covering the earpiece, mouthpiece/microphone, speaker, or sub

microphone with a sticker, your finger, etc. may hinder the

performance of the product.

●

If you hold the product to talk with your hair covering your ear, the

proximity sensor may malfunction. This may cause the display to

remain on, allowing the call to be disrupted if the display is

accidentally touched.

●

If the display breaks, discontinue use immediately and contact an

au shop/au Style or Repair and Delivery Support Center.

Continued use may cause injury.

●

Placing a sticker, etc. on the display or a key may cause malfunction

or shorten the usage time. Doing so may also damage the product

●

If you place magnetized objects close to the product, the speaker

may emit sounds. This is not a fault.

●

Note that forcibly pulling or applying excessive force to the SIM

card /microSD memory card tray may damage it.

●

The display may be hard to see in bright places such as under the

direct sunlight. This is not a fault.

●

Normally, use the product with the SIM card /microSD memory

card tray closed. If the tray is open, dust or water may get inside

causing a fault.

●

Do not let liquids, metal objects or other foreign objects enter the

SIM card tray slot or microSD memory card slot. Doing so might

cause a fault.

●

Do not give strong impact on the product such as dropping,

throwing, stomping. Doing so might cause a malfunction.

●

Do not put the product directly on sand at a beach etc. Sand or

other small particles might get inside the earpiece, mouthpiece/

microphone, speaker, or earphone/microphone jack causing the

volume to drop. If sand gets inside the product, it might cause a

malfunction.

■

Touch Panel

●

The touch panel is designed to be lightly touched by fingers. Do not

apply strong pressure to the touch panel with your fingers or press

sharp-pointed objects (such as ballpoint pens and pins) against it.

The touch panel may not respond or may malfunction in the

following cases.

•

Operation with gloved hands

•

Operation with fingernails

•

Operation with a foreign object left on the touch panel

•

Operation with a protective film or sticker on the touch panel

•

Operation with water drops or condensation on the touch panel

•

Operation with wet or sweaty fingers

•

Operation under water

●

Placing a sticker or sheet (e.g. a commercially available protective

film, peep prevention sheet) on the display might hinder correct

operation of the touch panel.

●

When carrying the product in a pocket or bag, take care not to

put the touch panel close to metals or other conductive materials;

doing so might cause the touch panel to malfunction.

■

Internal Battery

(The internal battery of the product is a lithium-ion battery.)

The internal battery is not fully charged at the time of purchase.

Charge it before using the product. In addition, charge the battery

after a long time of disuse before using the product.

●

Use of the product in very hot or cold environments, for example,

leaving it in a vehicle with the windows closed in summer, will

decrease the internal battery capacity and shorten the available

battery usage time. This will also shorten the internal battery's life.

Try to use the product at room temperature whenever possible.

●

The internal battery gradually discharges after charging even if the

product is not used. The internal battery may discharge completely

after a long period of disuse. It is recommended you charge it

before using the product.

●

The internal battery is a consumable item. If its performance does

not recover, for example, if the usable time is extremely short even

after charging, the internal battery is at the end of its life;

discontinue use. Since the battery is a built-in type, its

replacement requires submission of the product to an au shop/au

Style, etc. for a paid repair. In addition, you may not be able to use

the product for a certain period. Note that the internal battery's life

varies depending on the usage, etc.

●

To avoid decreasing the performance and life of the internal

battery, do not store the product in the following conditions:

•

The battery is fully charged (immediately after charging is

complete)

•

The battery has run out (too low to turn on the product)

•

In extremely hot or humid conditions

●

Depending on the usage, the internal battery may swell up near

the end of its life. This is due to the properties of lithium-ion

batteries, and does not affect safety.

■

Charging equipment

●

Do not wrap the power cord of the specified charger (sold

separately) around the adapter itself. Do not bend the joint of the

plug or connector and the power cord of the specified charger

(sold separately) forcibly. Do not place heavy objects on the cord

of the charger, or do not apply unreasonable force such as pulling.

Doing so might cause a malfunction.

●

When unplugging the plug of the specified charger (sold

separately) from the outlet, hold and pull the power plug. If you

pull the cord, the cord might be damaged.

■

SIM Card

●

Do not forcibly remove or insert the SIM card. Be careful not to

apply excessive force when inserting the card into your cell phone.

●

You are responsible for any damage caused by inserting the SIM

card into other devices such as an IC card reader/writer.

●

Do not place a sticker, etc. on the SIM card.

●

Do not insert your SIM card with a conversion adapter attached.

Doing so might cause a fault.

●

Do not subject the SIM card to actions that can damage it (using in

hot places, throwing in a fire, letting a foreign object come into

contact with the metal contacts, subjecting to impact, bending or

pressing, wetting, etc.). Doing so might erase data or cause a fault.

■

Camera

●

If the camera lens breaks, discontinue use immediately and

contact an au shop/au Style or Repair and Delivery Support

Center. Continued use may cause injury.

●

Test the camera before shooting special moments.

●

Do not use the camera in places where shooting is prohibited.

■

Copyrights and Portrait Rights

●

If the data you shot or recorded using the product or the data you

downloaded from the Internet, etc. is in part or in whole protected

by the third party's copyright, you are not allowed to copy, distribute,

publicly send, or modify the data without the consent of the

In addition, do not use or modify portraits or names of other

individuals without their consent, as it may infringe on portrait rights.

Note that shooting and recording may be restricted at some live

performances, shows and exhibitions, even for personal use.

●

Be careful about copyrights and portrait rights when posting still

pictures you shot, etc. on websites.

■

Back Up Contents of the Product

●

Back up important contents of the product's memory. They may

be lost or altered due to unpredictable factors such as static

electricity and a fault, or by repair, mishandling, etc.

Notes on Waterproof, Dustproof

and Shock-resistant Properties

Thoroughly read the precautions described in "Notes on Waterproof,

Dustproof and Shock-resistant Properties" for proper use. Failure to

observe the precautions may cause ingress of liquid or dust,

resulting in overheating, ignition, electric shock, injury or a fault.

Note that proper operations of the product are not guaranteed in all

circumstances. Faults determined, after an inspection, to be caused

by mishandling by the customer such as using the product without

observing the precautions described in "Notes on Waterproof,

Dustproof and Shock-resistant Properties" are not covered by the

warranty.

Waterproof, Dustproof and Shock-

resistant Properties of the Product

The product has a protection rating (JIS C 0920) for waterproof

property equivalent to IPX5

and IPX8

, as well as dustproof

property equivalent to IP6X

on the condition that the SIM card/

microSD memory card tray is securely closed (based on the

experiments by the Company). And the product has a shock-

resistant structure that meets the MIL-SPEC

*1 IPX5 means that the cell phone continues to function as a phone after

being subjected to a water jet (approximately 12.5 liters/min)

discharged from a water pouring nozzle (inner diameter: 6.3 mm), from

all directions and approximately 3 meters away from the cell phone for

at least 3 minutes.

*2 IPX8 means that the cell phone continues to function as a phone after

being gently lowered into a tank filled with still tap water (at room

temperature) to the depth of 1.5 meter, immersed at the bottom for

approximately 30 minutes and then taken out of the tank.

*3 IP6X means that the cell phone securely continues to its function of no

grit and dust getting inside the main unit even after it has been placed

in an apparatus with grit and dust (diameter: 75

m or less) and

shaken for 8 hours.

*4 MIL-SPEC

Unique testing was conducted in accordance with MIL-STD-810H

Method formulated by the U.S. Department of Defense.

Test item Test detail

Shockproof (drop) Tested by dropping from about 1.22 m in 26

directions onto steel plate

•

Performance of the product is confirmed at under the test

environment, it does not guarantee all operations of actual use in

every situation. Also, it does not guarantee the non-damage and

trouble-free.

■

Examples of Waterproof and Dustproof Properties of

the Product

•

The product can be used at the poolside. However, do not wet it

with water other than tap water such as pool water or submerge it

in pool water.

•

The product can be washed with a low-pressure flow of tap water

(up to 6 liters/min) at room temperature (5

C to 35

C).

■

Handling the Product

•

Close the SIM card/microSD memory card tray securely. The

waterproof and dustproof properties are ensured when it is securely

closed. Even a small object (hair, sand, tiny fiber, etc.) trapped

between contact surfaces may cause ingress of liquid or dust.

•

If liquid such as water is splashed onto the product with the SIM

card/microSD memory card tray opened, the liquid may enter it,

causing electric shock or a fault. Discontinue use and turn off the

power and then contact your local au shop/au Style or Repair and

Delivery Support Center.

•

When the product is wet, wipe it with a dry, clean cloth.

•

When your hand or the product is wet or a foreign object is

adhered to it, never open/close the SIM card/microSD memory

card tray.

•

The product is only resistant to fresh/tap water at room temperature

C to 35

C). If you let the product get wet with or submerged in

liquids other than fresh/tap water at room temperature, discontinue

use and wash it with fresh/tap water at room temperature.

•

Do not use the earphone/microphone jack or external connection

jack when it is wet or sand or dust is adhered to it. Doing so may

impair the waterproof and dustproof properties or cause electric

shock, short circuit, etc. resulting in fire, burns, or a fault.

■

How to Close the SIM card/microSD Memory Card Tray

Insert the SIM card/microSD memory card tray into the main unit to

the end horizontally.

•

Press the

○

parts firmly and make sure that there is no gap

between the main unit and the card tray.

■

Dustproof Property of the Product

•

The dustproof property of the product only guarantees a protection

rating equivalent to IP6X and does not guarantee its performance

under other circumstances such as when the product is directly

placed on sand at a beach, etc.

•

If dust is adhered to the product, immediately wash it away with

water or otherwise clear it completely before use.

Notes on Using the Product

•

Do not let the product get wet with or submerged in liquids other

than tap water (seawater, pool water, spa water, soapy water,

detergent solutions, bubble baths, juice, alcohol, condiments, etc.).

In addition, do not use the product in places subject to pet urine. If

the product gets exposed to such liquids, wash away with tap

water immediately.

•

Wash away salt water, seawater, drink, condiments, food, mud, soil

or any other foreign object immediately.

If allowed to dry, it will be difficult to remove the residue and may

cause scratching or a fault.

•

Wash away sand, mud, etc. completely; any residue may scratch

or damage the product, or otherwise cause a fault.

•

Do not immerse the product in a bathtub or swimming pool. In

addition, do not use it under water (including key operations).

•

The product is not designed to resist water pressure. Do not

expose the product to a high-pressure flow of tap water, shower,

etc. (6 liters/min or more) or submerge it under water.

•

Do not expose the product to hot water or hot air from a hair dryer,

etc. or use it in saunas. The product is not heat resistant.

•

Extreme temperature changes may cause condensation, resulting

in a fault. Wait until the product reaches room temperature before

you bring it from a cold place into a warm place. If condensation

occurs, leave the product in room temperature until the

condensation evaporates.

•

Do not use or store the product in humid places such as a

bathroom or kitchen for an extended period.

•

The product does not float on water.

•

Do not use the product in heavy rain.

•

Do not leave the product wet. Doing so in cold places might cause

the liquid/moisture to freeze, resulting in a fault.

•

Ingress of water into the earpiece, mouthpiece/microphone, or

speaker may lower the volume temporarily. Drain water and dry the

product well before use.

•

Do not place the product directly on sand at a beach, sandbox,

etc. or on mud. Sand may enter the earpiece, mouthpiece/

microphone, speaker, earphone/microphone jack, etc., causing the

volume to drop. Letting sand or other small particles enter the main

unit might cause overheating or a fault.

•

If the SIM card/microSD memory card tray is worn or damaged,

the waterproof and dustproof properties cannot be maintained.

•

Do not drop or subject to impact. In addition, do not poke the

earpiece, mouthpiece/microphone, speaker, sub microphone, etc.

with a sharp object. Doing so might damage or deform the

product, resulting in impairment of the waterproof and dustproof

properties.

■

Precautions when using the product in a bathroom

•

Do not let the product submerged into or get wet with hot water of

a bathtub or hot spring or water containing soap, detergent or bath

powder. Doing so might cause a fault.

If liquid other than tap water is attached on the product, you fall the

product into the bathtub, etc., immediately rinse the product in the

specific procedure and drain water or dry the product naturally.

•

Use the product within 2 hours continuously in a bathroom with a

temperature of 40

C or less and a humidity of 99% or less.

After that, be sure to drain water or dry the product naturally in the

specific procedure.

All function's continuous operations are not completely guaranteed.

•

Take care not to get the product wet with high temperature water.

•

The rapid changes of temperature may cause condensation.

Wait until the product reaches room temperature before you bring it

from a cold place into a warm bathroom, etc.

Also, do not get the warmed product wet with cold water in a

bathroom.

Doing so might cause water intrusion or a fault.

•

If condensation occurs inside the camera lens or display, leave it in

room temperature until the condensation is removed.

•

Do not use the product connected to an earphone/microphone or

external device in a bathroom.

•

Do not charge the product in a bathroom.

Maintaining the Waterproof and

Dustproof Properties

■

Rubber Seal

The rubber seal on the SIM card/microSD memory card tray is

important to maintain the waterproof and dustproof properties.

Observe the following:

•

Do not remove or scratch it.

•

When closing the SIM card/microSD memory card tray, do not get

the rubber seal caught. In addition, do not insert a sharp object into

gaps around the SIM card/microSD memory card tray, the

earphone/microphone jack or external connection jack.

Doing so may damage the rubber seal, causing ingress of liquid or

dust.

•

To maintain the waterproof and dustproof properties, it is

recommended that you replace the parts once every two years

regardless of their condition (paid service). For information on part

replacement, contact your local au shop/au Style.

Precautions on Charging

The specified charger (sold separately) and optional accessories are

not waterproof/dustproof. Be sure to check the following before and

after charging.

•

Check that there is no water drop or foreign object on the product.

If a foreign object is adhered to the product, wash it away

immediately. In addition, if the product is wet, drain water well and

wipe it with a dry, clean cloth, etc. before inserting the USB Type-C

plug into the external connection jack.

•

Never connect the USB Type-C plug when the product or specified

charger (sold separately) is wet or a foreign object is adhered to it.

Although the product is waterproof and dustproof, the specified

charger (sold separately) is not waterproof or dustproof. If the USB

Type-C plug is inserted while the product or charger is wet or dirty,

water or a foreign object on the product or USB Type-C plug might

cause electric shock, short circuit or corrosion, resulting in

abnormal overheating, burnout, fire, burns or a fault.

•

Do not touch the specified charger (sold separately) with wet

hands. Doing so might cause electric shock.

•

Do not expose the specified charger (sold separately) or optional

accessories to water. Do not use them in places where water is

regularly used, such as a bathroom, shower room, kitchen and

washroom. Doing so might cause fire, burns, electric shock, a fault,

etc. In addition, do not bring them into such places even if you are

not using them for charging. Doing so might cause fire, burns,

electric shock, a fault, etc.

Washing the Product

If stain, dust, sand, soft drink, etc. is adhered to the surface of the

product, gently wipe it off with a cloth and wash the product under a

low-pressure flow of tap water (up to 6 liters/min) at room

temperature (5

C to 35

C) approximately 10 cm away from the

faucet or shower head.

Holding the SIM card/microSD memory card tray closed, wash the

product with your hands without using a brush or sponge. After

washing the product, drain water and then use the product.

•

Make sure that the SIM card/microSD memory card tray is securely

closed before washing the product.

•

Do not wash the product in a washing machine or ultrasound bath.

•

The earphone/microphone jack and external connection jack are

especially susceptible to dust, sand and other particles. Wash it

away thoroughly. After washing it away, make sure the jacks are

dried off before using the product. Any residue in the jacks may

cause a fault.

•

When cleaning the earphone/microphone jack or external

connection jack, do not use tools such as a cotton swab or push a

cloth into the jack. Doing so might cause impairment of the

waterproof and dustproof properties, resulting in fire, burns, or a

fault.

•

Never put the product in a microwave oven for drying it. Doing so

might cause the internal battery to leak, overheat, burst or ignite. In

addition, it might cause the product to overheat, emit smoke or

ignite, or destroy its circuit components.

•

Do not expose the product to hot air from a hair dryer or leave it in

a high temperature environment for drying it. Doing so might cause

the product to deform, discolor, malfunction, etc.

Washing the Product with Hand Soap

•

You can wash the product using a form type hand soap for home

use which is manufactured by a domestic manufacturer (surveyed

by SHARP CORPORATION)*. Do not use other types of detergent,

such as an alkaline hand soap, detergent for the tableware, bar

soap, powdered soap, etc.

* Performance of the product is confirmed under the test environment,

therefore, it does not guarantee that all foam type hand soaps can be

used for washing.

•

Before washing the product, turn the power off completely.

•

When washing the product, put off your watch, ring, or other

decoration such as artificial nail. Doing so may scratch the product.

How to Wash with Hand Soap

When washing the product, confirm "Washing the Product with Hand

Soap (

P.10)" and perform in the following procedure.

•

Remove the commercially available accessories (terminal cover,

case, strap, etc.). For handling commercially available accessories,

refer to the notes of each product.

Put a foam type hand soap in your hands

→

Put

the product on your palm, and then rub the front

surface and the back surface with the foam

Completely rinse off the foam on the front

surface, back surface, keys, etc. of the product

•

Rinse off the foam in a position where the distance is

approximately 10 cm from the faucet or shower head, with

somewhat weak water flow (6 L/min. or less, normal

temperature (5

℃

to 35

℃

) tap water).

Rinse the earpiece, speaker, external connection

jack, mouthpiece/microphone, earphone/

microphone jack, and sub microphone

Earpiece

Speaker,

External connection jack,

Mouthpiece/microphone

Earphone/microphone jack,

Sub microphone

•

If substance of foam hand soap is remained on the earpiece,

speaker, mouthpiece/microphone, or sub microphone, may

cause deterioration of the sound quality of ringtone or during a

call due to clogging.

Also, those on the external connection jack or earphone/

microphone jack may cause malfunction such as charging

failure.

Thoroughly rinse it away.

Drain water

•

For draining water, refer to "Draining Water (

P.11)".

•

Dry well and then confirm that there is no water drop remained.

Draining Water

If the product is wet, be sure to drain water from the earpiece,

mouthpiece/microphone, speaker, sub microphone, earphone/

microphone jack, external connection jack, Power key, Volume UP/

DOWN key, Phone key, Home key, Mail key, Voice search key, etc.

Wipe off water on the surface of the product

thoroughly with a dry, clean cloth, etc.

Hold the product securely and shake it

approximately 20 times until there is no more

water splashing

Check the safety of your surroundings; while shaking the

product, hold it securely so as not to drop it.

Speaker

External

connection jack

Mouthpiece/

microphone

Earpiece

Sub

microphone

Earphone/

microphone

jack

Volume UP/DOWN key

Power key

Voice search key

Pat the product against a dry, clean cloth, etc. to

remove moisture from the grooves

Water may be trapped in the openings; put a cloth against them

and pat the product to remove the water. Make sure that there is

no water or foreign object left in the openings.

Leave the product on a dry cloth, etc. for

approximately 2 to 3 hours at room temperature

to dry it

After wiping off the water, water remaining in the product may

seep out, if any.

Do not wipe off water trapped in the grooves directly with a

cotton swab, etc.

■

Precautions to be Taken after Water Draining

Do not use the product with water drops left on it.

•

Doing so might cause call failure or wet clothes, bags, etc.

•

Doing so might cause the earphone/microphone jack, external

connection jack, etc. to short-circuit, causing fire or a fault.

•

Doing so in cold places might cause the water drops to freeze,

resulting in a fault.

Notes on Using Bluetooth

Wireless LAN (Wi-Fi

) Functions

Precautions for Bluetooth®

•

The Bluetooth

function of the product conforms to the domestic

standards of Japan, FCC standards and EC directives, and has

been certified.

•

In some countries/regions, the use of the Bluetooth

functions may

be restricted. If you are using the product overseas, check the

relevant laws and regulations of the country/region you visit.

•

The 2.4 GHz band used by wireless LAN (Wi-Fi

) and Bluetooth

devices is shared by various other devices. For this reason,

Bluetooth

devices use technologies for minimizing effects from

other devices using the same radio frequency band. In some

cases, however, the communication speed and connectable range

may be decreased, or disconnection may occur, due to interference

by other devices.

•

The communication speed and connectable range vary depending

on the distance between communication devices, obstacles and

the connected devices used.

Precautions for Wireless LAN (Wi-Fi®)

•

The wireless LAN (Wi-Fi

) function of the product conforms to the

domestic standards of Japan, FCC standards and EC directives,

and has been certified.

•

In some countries/regions, the use of the wireless LAN (Wi-Fi

)

functions may be restricted. If you are using the product overseas,

check the relevant laws and regulations of the country/region you

visit.

•

Do not use the product in places where electromagnetic waves are

generated or near electric products, AV and OA equipment, or

other magnetized devices.

•

Subjecting the product to magnetic or electrical noise might

increase noise or prevent it from performing communications. (The

product is particularly susceptible to noise when it is used near a

microwave oven.)

•

Using the product near a TV, radio or similar appliance might cause

reception interference or disrupt TV images.

•

Search for access points might not be successful if there are

multiple wireless LAN (Wi-Fi

) access points near the product and

the same channel is being used.

•

The communication speed and connectable range vary depending

on the distance between communication devices, obstacles and

the connected devices used.

Frequency Band

Bluetooth

and wireless LAN (Wi-Fi

) functions (2.4 GHz band) of

the product use frequencies in the 2.4 GHz band ranging from 2.402

GHz to 2.480 GHz.

To view information on frequency band, perform the following

operations.

Home screen

→

[Apps list]

→

[Settings]

→

[About phone]

→

[Regulatory labels]

•

Bluetooth

function: 2.4FH/XX8

The product uses the 2.4 GHz band.

FH uses FH-SS as the modulation scheme. The interference

distance is about 80 m or less.

XX8 uses other schemes. The interference distance is about 80 m

or less.

Bands of mobile unit identification devices cannot be avoided.

•

Wireless LAN (Wi-Fi

) function: 2.4DS/OF4

The product uses the 2.4 GHz band.

DS-SS and OFDM are used as the modulation schemes. The

interference distance is about 40 m or less.

Bands of mobile unit identification devices can be avoided.

Channels available with the 2.4 GHz band wireless LAN (Wi-Fi

) of

the product are between 1 and 13.

Available channels differ depending on the country.

For use on airplanes, check with the respective airlines in advance.

■

Precautions for Use of Bluetooth

Function

The frequencies used by the Bluetooth

function of the product are

in the 2.4 GHz band. In this frequency band, in addition to home

electrical appliances such as microwave ovens and industrial,

scientific and medical devices, other similar wireless stations, in-plant

wireless stations for mobile unit identification that require a license

for use such as factory production lines, specific small power

wireless stations that do not require licenses, and amateur wireless

stations (collectively called "other wireless stations" from here on) are

operated.

1. Before using the product, make sure that "other wireless stations"

are not in operation nearby.

2. In the event that instances of radio wave interference have

occurred between the product and "other wireless stations,"

immediately either relocate the product or stop operation of the

device (stop the emission of radio waves).

3. If you are unclear on any points or are troubled by anything,

contact an au shop/au Style or Customer Center.

■

Precautions for Use of 2.4 GHz Band Wireless LAN

(Wi-Fi

)

The frequencies used by the wireless LAN (Wi-Fi

) function of the

product are in the 2.4 GHz band and 5 GHz band. In the 2.4 GHz

frequency band, in addition to home electrical appliances such as

microwave ovens and industrial, scientific and medical devices, other

similar wireless stations, in-plant wireless stations for mobile unit

identification that require a license for use such as factory production

lines, specific small power wireless stations that do not require

licenses, and amateur wireless stations (collectively called "other

wireless stations" from here on) are operated.

1. Before using the product, make sure that "other wireless stations"

are not in operation nearby.

2. In the event that instances of radio wave interference have

occurred between the product and "other wireless stations,"

immediately either relocate the product or stop operation of the

device (stop the emission of radio waves).

3. If you are unclear on any points or are troubled by anything,

contact an au shop/au Style or Customer Center.

■

Precautions for Use of 5 GHz Band Wireless LAN

(Wi-Fi

)

In the 5 GHz band, three types of channels can be used; 5.2

GHz/5.3 GHz/5.6 GHz band (W52/W53/W56).

•

W52 (5.2 GHz band/36, 40, 44, 48 ch)

•

W53 (5.3 GHz band/52, 56, 60, 64 ch)

•

W56 (5.6 GHz band/100, 104, 108, 112, 116, 120, 124, 128, 132,

136, 140, 144 ch)

Using wireless LAN in 5.2 GHz/5.3 GHz outdoors is prohibited by

law (except when communicating with a base station of data

communication system for 5.2 GHz high power frequency band or

relay station).

◎

The connections between this product and all other Bluetooth

and wireless LAN (Wi-Fi

) devices have not been confirmed.

Therefore, connections with all Bluetooth

and wireless LAN

(Wi-Fi

) devices are not guaranteed.

◎

This product supports security features for wireless

communications that are compliant with the Bluetooth

and

wireless LAN (Wi-Fi

) standard specifications, but the security

may not be sufficient depending on the usage environment and

configuration. Be careful when making data communication

using Bluetooth

or wireless LAN (Wi-Fi

) function.

◎

Wireless LAN (Wi-Fi

) has the advantage that it can be freely

connected anywhere within the radio wave range, as it uses

radio waves for exchanging information. At the same time, there

is a risk that a malicious third party may obtain unauthorized

access if security settings have not been configured. You are

recommended to configure security settings before use at your

decision and responsibility.

◎

The Company assumes no responsibility for leakage of data or

information that may occur during Bluetooth

/wireless LAN

(Wi-Fi

) communication.

◎

Since Bluetooth

and wireless LAN (Wi-Fi

) functions use the

same frequency band, using the both functions at the same may

cause radio wave interference resulting in decreased

communication speed or disconnection from the network. If

connection fails, stop using either of the Bluetooth

and

Wireless LAN (Wi-Fi

) functions.

NFC Reader/Writer

•

The NFC reader/writer function handles weak signals that require

no radio station license.

•

It uses 13.56 MHz frequency band. When the other NFC reader/

writer function is used in the surroundings, keep the product away

sufficiently from it.

Before using, confirm that there are no radio stations using the

same frequency band nearby.

•

To use in an airplane, confirm with airline company in advance. Use

is limited in some countries.

Confirm regulations of the country/region to use it.

Notes on Voluntary Control of Radio

Interference

The product conforms to technical regulations pursuant to the Rules

for Voluntary Control Measures of VCCI; the corresponding

conformity mark is shown on the electronic rating plate on the

product.

To view the electronic rating plate, perform the following operations.

Home screen

→

[Apps list]

→

[Settings]

→

[About phone]

→

[Regulatory labels]

Security Codes/PIN

Security Codes

Various security codes are available on the product.

See below for the available security codes. Do not forget them as

they are necessary for various operations and contracts.

Be sure to change the default values to your own.

■

Security Code

Usage

example

To use voicemail service remotely from a landline

phone

To use Customer Center or to make inquiries,

subscribe to services, or change your subscription

details on the au website

Default

value

A four-digit number you wrote in the application form

■

PIN Code

To prevent unauthorized use of the SIM card by third parties, set the

product to require PIN code entry every time the power is turned on.

You also need to enter the PIN code when setting whether PIN code

entry is required.

The PIN code is locked after three consecutive failed entry attempts.

Unlock the PIN code using PUK code.

•

At the time of purchase, the PIN code is "1234," and PIN code

entry is not required. Change the PIN code to any four- to

eight-digit number and set the product to require PIN code entry if

necessary.

If you set the product to require PIN code entry, be sure to change

the PIN code to your own.

•

PIN code is not reset by initializing the product.

■

PIN Unlock Key (PUK) Code

Use to unlock the PIN code.

•

PUK code is an eight-digit number given at the time of purchase. It

is printed on the back of the plastic card on which the SIM card is

attached.

•

After entering the PUK code, you need to set a new PIN code.

•

If you enter the wrong PUK code ten times consecutively, you will

need to contact an au shop/au Style, Toyota store, or Customer

Center.

◎

If the PIN code gets locked, the product may restart for security

reasons.

Notes on Data Communication

Charge

•

Since a constant Internet connection is possible with the product,

data communication may be performed automatically by some

applications, resulting in high data communication charges.

Therefore, subscription to the flat-rate/discount service for data

communication charges is recommended.

•

To browse websites, download applications, communicate using

applications, send/receive e-mails or configure various settings,

connection to the Internet is required, to which data

communication charge applies.

Notes on Call Charges

•

When you end a call, make sure to disconnect the call. If you forget

to disconnect, the call charges may be higher.

Notes on Applications

•

Be sure to check the security of the application, then install it at

your own risk. Some applications might affect operation of other

applications or of the entire product. They might cause virus

infection, damage various data, and send out your location

information, usage history or personal information stored in your

product via the Internet.

•

The Company assumes no responsibility for any problems caused

by applications you have installed. In such cases, you may be

charged a repair fee even during the warranty period.

•

The Company assumes no responsibility for any loss or damage

suffered by you or any third party as a result of using applications

you have installed.

•

Some applications may not be used unless a microSD memory

card is inserted into the product.

•

Some applications keep the display turned on while they are active,

or rapidly drain the battery while running in the background.

•

Operation procedures and screen appearances of the applications

preinstalled in the product and those installed by you are subject to

change without notice as a result of version upgrade. In addition,

operation procedures described in "

かんたんマニュアル

(Kantan

Manual)" (Japanese) or "

取扱説明書

詳細版

(Full Instruction Manual)"

(Japanese) and on the product may differ from the actual

procedures.

Cell Phone Etiquette

■

Use of Cell Phones is Not Allowed in the

Following Places!

•

Do not listen to music or watch videos while driving a car or riding

a motorbike or bicycle. Use of a cell phone while driving a car or

riding a motorbike is prohibited by law. (Use of a cell phone while

riding a bicycle may be punishable by some regulations.) Be

attentive to traffic around you while walking. Not being able to hear

surroundings or looking only at the screen may cause a traffic

accident. Be especially careful at railroad crossings, on station

platforms, and at crosswalks.

•

Use of cell phones on airplanes is restricted. Follow the instructions

of each airline.

■

Be Considerate of People Around You

•

Do not make calls in theaters, museums, libraries, or other similar

places. Turn power off or turn on manner mode so as not to disturb

others around you with your ringtones.

•

Do not use the cell phone in places where you might hinder other

pedestrians.

•

Viewing a cell phone screen while walking is a serious hazard. Do

not talk on/operate the cell phone while walking or suddenly stop

walking to do so.

•

Move to areas where you will not inconvenience others when you

talk on the cell phone on bullet trains, in hotel lobbies, etc.

•

Refrain from talking on the cell phone in a loud voice.

•

Check whether sound from earphones, etc. is audible only to

yourself when there are other people around you on a train or in

other closed spaces.

•

Ask for permission before taking photos of other people with the

cell phone's camera.

•

When using the camera, follow common rules of etiquette

regarding camera use.

•

Some people near you in crowded places such as packed trains

may be using a cardiac pacemaker. Turn on "Airplane mode" or

turn the cell phone off in such places.

•

When a medical institution has designated areas where cell phones

are not allowed to be used or brought in, abide by the rules.

Getting Ready

Names and Functions of Parts

■

Front/Top/Bottom/Left Side/Right Side

SIM card/microSD memory card tray

Voice search key

Use for Google assistant™.

Strap eyelet

Display (touch panel)

In camera

Earpiece

Hear the other party's voice during a call or play back absence

memos, etc. through this.

Proximity sensor/Brightness sensor

Proximity sensor prevents misoperation of the touch panel during

a call.

Brightness sensor adjusts the brightness of display according to

the ambient light level.

Notification lamp

Illuminates/flashes while charging, etc.

Phone key

Make/receive calls. Flashes when there is a missed call.

Home key

Return to the Home screen.

Mail key

Send/check mails. Flashes when there is a new mail.

Volume UP key/

Volume DOWN key

Adjust the volume.

Set/disable the manner mode or start the emergency buzzer.

•

For details on the manner mode, refer to "Setting the Manner

Mode (

P.21)".

Power key

Turn the power on/off, or turn the display on/off.

•

Press and hold for at least 2 seconds to display "Power menu".

For details, refer to "Turning the Power On/Off (

P.17)".

Fingerprint sensor

Unlock the screen, etc. by fingerprint recognition.

•

Press and hold to start the specified application while the Home

screen/App list is displayed.

Earphone/microphone jack

Sub microphone

Talk to the other party through this during a handsfree call. Also

use while recording videos.

Mouthpiece/Microphone

Talk to the other party through this during a call. Also use while

recording videos or for voice recognition.

External connection jack

Connect peripheral devices such as Type-C common AC adapter

02 (sold separately), USB Type-C cable (commercially available),

etc.

When Type-C common AC adapter 02 (sold separately), USB

Type-C cable (commercially available), etc. is connected, its

magnetism may affect the product's geomagnetic sensor, causing

some applications to malfunction. In such cases, remove the

connected device.

Speaker

Hear ringtones and alarm sounds.

■

Back

Out camera

Mobile light

NFC mark

Place this mark on the reader/writer when using the NFC function.

5G antenna

Wi-Fi

/Bluetooth

antenna

5G/4G/UMTS antenna

5G/GPS antenna

*1 Covering with a sticker, your finger, etc. may hinder the performance of

the product.

*2 Antennas are built into the product. Do not cover the antenna areas

with your hand during calls or data communication. Doing so may

affect the call/communication quality.

◎

The outer case (back part) cannot be removed. Do not try to

remove it forcibly; doing so might cause damage or a fault.

◎

The battery is built into the product and not user removable. To

force the power off such as when the display freezes, refer to

"Forcing the Power Off (

P.17)".

SIM Card/microSD Memory Card Tray

◎

Note that forcibly pulling or applying excessive force to the SIM

card/microSD memory card tray may damage it.

Proximity Sensor/Brightness Sensor

◎

Do not place a sticker, etc. on the proximity sensor/brightness

sensor. Doing so might cause the sensor to malfunction.

Earphone/Microphone Jack

◎

Some types of earphone/microphones or those with a switch

may not be compatible with the product.

Using the SIM Card

SIM Card

The SIM card contains your phone number and other information.

SIM lock is disabled for the product.

IC (metal) part

au Nano IC Card 04 LE

BackFront

Inserting/Removing the SIM Card

Inserting the SIM Card

Be sure to turn the product off before inserting the SIM card.

In addition, insert it with the display side facing up.

Put your fingertip into the groove to pull out the

SIM card/microSD memory card tray

With the IC (metal) side of the SIM card facing

down, press the SIM card against the projection

of the SIM card/microSD memory card tray to

install it

Confirm the orientation of the SIM card and install it on the card

tray securely.

Install the SIM card so that it does not shift from the card tray;

otherwise, it may damage the SIM card or card tray.

Notches

IC (metal)

Projection

Insert the SIM card/microSD memory card tray

into the slot straight against the main unit to the

end

Press the

○

parts firmly and make sure that there is no gap

between the main unit and the card tray.

Removing the SIM Card

Be sure to turn the product off before removing the SIM card.

In addition, remove it with the display side facing up.

•

For details on removing the SIM card/microSD memory card tray,

refer to "Inserting the SIM Card (

P.15)".

Put your fingertip into the groove to pull out the

SIM card/microSD memory card tray

When pulling out the tray, be careful not to let the SIM card

come off from the card tray and lose it.

Remove the SIM card from the SIM card/microSD

memory card tray

Insert the SIM card/microSD memory card tray

into the slot straight against the main unit to the

end

Inserting/Removing a microSD

Memory Card

Inserting a microSD Memory Card

Be sure to turn the product off before inserting a microSD memory

card.

In addition, insert it with the display side facing up.

•

For details on removing the SIM card/microSD memory card tray,

refer to "Inserting the SIM Card (

P.15)".

Put your fingertip into the groove to pull out the

SIM card/microSD memory card tray

With the IC (metal) side of the microSD memory

card facing down, press the microSD memory

card against the projection of the SIM card/

microSD memory card tray to install it

Confirm the orientation of the microSD memory card and install it

on the card tray securely.

Install the microSD memory card so that it does not shift from

the card tray;

otherwise, it may damage the SIM card or card tray.

Projection

Insert the SIM card/microSD memory card tray

into the slot straight against the main unit to the

end

◎

Make sure that the top/bottom and front/rear of the microSD

memory card are facing correctly.

Trying to attach it forcibly may cause damage.

◎

Do not touch the terminal of the microSD memory card.

Removing a microSD Memory Card

Be sure to turn the product off before removing a microSD memory

card.

In addition, remove it with the display side facing up.

•

For details on inserting/removing the SIM card/microSD memory

card tray, refer to "Inserting the SIM Card (

P.15)".

Put your fingertip into the groove to pull out the

SIM card/microSD memory card tray

When pulling out the tray, be careful not to let the microSD

memory card come off from the card tray and lose it.

Remove the microSD memory card from the SIM

card/microSD memory card tray

Insert the SIM card/microSD memory card tray

into the slot straight against the main unit to the

end

◎

The microSD memory card may become warm after a long

period of use. This is not a malfunction.

Unmounting the microSD Memory

Card

Storage screen

→

[This device]

→

[SD card]

[Menu]

→

[Eject]

To mount the microSD memory card again: Storage screen

→

[This device]

→

[SD card]

→

[Menu]

→

[Mount].

Charging

Notes on Charging

The internal battery is not fully charged at the time of purchase. Be

sure to charge it before using the product.

•

If the performance of the internal battery does not recover, for

example, if the usable time is extremely short even after charging,

the battery may be at the end of its life. To check the charging

performance of the internal battery: Home screen

→

[Apps list]

→

[Settings]

→

[About phone]

→

[Battery status]

•

While charging, appears in the battery indicator.

If the product remains connected to the AC 100 V outlet or PC,

keeps displayed even after the charge is full (charge is 100%).

◎

The product may become warm while charging. This is normal.

◎

The internal temperature of the product may increase depending

on the operation or usage environment, causing the product to

become hot. In such cases, charging may stop for safety.

◎

Charging may take longer if the product is in use (for the camera

or other functions).

◎

If you use the product while charging with the specified charger

(sold separately), the internal battery may charge and discharge

repeatedly in a short time. Frequent charging shortens the life of

the battery.

◎

If the notification lamp is flashing red, force the power off (

P.17)

and turn it back on.

If the notification lamp still keeps flashing,

stop charging and contact an au shop/au Style or Customer

Center.

◎

The continuous talk time and continuous standby time (

P.25)

are average measurements obtained in strong signal conditions

at rest. The actual usable time may be less than half depending

on the charge on the battery, usage environment such as

temperature or signal reception, function settings, etc. See

below for the examples.

•

Frequent use of the product in places where (out of service

area) appears on the display.

•

Use of the Wi-Fi

function, Bluetooth

function, mail functions,

camera, location information, etc.

•

The display is set to remain turned on in applications, etc.

•

Applications are running in the background.

Charging with the Specified AC Adapter

(Sold Separately)

Charge by connecting the Type-C common AC adapter 02 (sold

separately). For details on the specified AC adapter (sold separately),

refer to "Introduction of Peripheral Devices (

P.25)".

Plug the power plug of the Type-C common AC

adapter 02 (sold separately) into a 100 V AC

outlet

Insert the USB Type-C plug of the Type-C

common AC adapter 02 (sold separately) into the

external connection jack of the product in the

direction of the arrow

C 100 V

outle

Type-C common

AC adapter 02 (sold separately)

External

connection jack

USB Type-C plug

When charging is complete, pull the Type-C plug

of the Type-C common AC adapter 02 (sold

separately) straight out from the external

connection jack of the product

Unplug the power plug of the Type-C common

AC adapter 02 (sold separately) from the outlet

◎

Although charging is possible even while the product is turned

on, charging takes longer.

Charging with a PC

Charge by connecting the product to a PC's USB port that is

capable of charging.

Make sure that the PC is running, and then

connect the USB Type-C cable (commercially

available) to a USB port of the PC

Connect the USB Type-C cable (commercially

available) to the product

USB plug

External

connection

jack

USB Type-C plug

◎

Charging by USB may take longer than by the specified AC

adapter (sold separately).

◎

If you charge the internal battery after it runs out, charge it with

the specified AC adapter (sold separately).

If the connected device is compatible with the role swap

function

If both connected devices are compatible with the role swap

function, the role to supply/receive power can be swapped with

each other.

◎

If you select ON for "Charge connected device" on the USB

Preferences screen which appears when the USB Type-C cable

(commercially available) is connected to the product, the product

supplies power to charge the other connected device.

Turning the Power On/Off

Turning the Power On

While the product is turned off,

(press and

hold for at least 2 seconds)

◎

After turning the power on, do not touch the display while

"SHARP" is displayed (setting up the touch panel). Failure to do

so might cause the touch panel to malfunction.

◎

When you turn the power on for the first time you purchase the

product, the initial settings screen appears automatically. For

details, refer to "Making Initial Settings (

P.18)".

Turning the Power Off

A p

(press and hold for at least 2 seconds)

[Power off]

■

Restarting the Product

The product turns off and then turns back on.

A p

(press and hold for at least 2 seconds)

[Restart]

Functions (menus regarding power) appearing when you press

and hold

for at least 2 seconds

◎

Tap "Think if it might be a malfunction" to select an item and

diagnosis the product status.

◎

"Lockdown" appears when "Screen lock" is set to

"Pattern"/"Lock No."/"Password".

■

Forcing the Power Off

If the screen is frozen or the product cannot be turned off, force the

power off.

A p

(press and hold for at least 8 seconds)

◎

If the power is forced off, unsaved data will be lost. Do not force

the power off unless the product is inoperable.

■

Starting the Product in Safe Mode

The product turns off and then turns back on in a state similar to its

state at the time of purchase.

If operation of the product is unstable, an application installed after

purchasing the product may be the cause. If the symptoms improve

in safe mode, uninstalling the application may remedy the symptoms.

A p

(press and hold for at least 2 seconds)

Touch and hold "Power off" or "Restart"

→

[OK]

While in safe mode, "Safe mode" is displayed at the bottom of

the screen.

To exit safe mode, restart the product.

◎

To start the product in safe mode when it is turned off, turn it on

with

(press and hold for at least 2 seconds), and then press

and hold

until the lock screen appears after the SHARP logo.

◎

It is recommended that you back up data on the product before

starting it in safe mode.

◎

Widgets you created may be deleted by starting the product in

safe mode.

◎

Safe mode is not a normal state for the product to be started in.

Exit safe mode for normal use.

Switching the Display Language to

English

Show function names and other user interface items in English.

Home screen

→

[

詳細設定

] (Settings) under "

アプリ

一覧

" (Apps list)

[

システム

] (System)

→

[

言語と入力

] (Languages &

input)

→

[

言語

] (Languages)

[English (United States)]

Drag of [English (United States)] to the top

layer

Locking/Unlocking the Screen

Locking the Screen

Prevent malfunction of keys or touch panel when the display is

turned off.

While the display is turned on,

The display also turns off after the time specified on "Screen

timeout (Sleep)" has elapsed.

◎

When putting the product in a pocket or bag, turn off the display.

Leaving the display turned on in a pocket or bag may cause the

product to malfunction.

Unlocking the Screen

The lock screen appears when you turn on the display.

While the display is turned off,

Slide up the lock screen

◎

If you set a screen unlocking method on "Screen lock", unlock

the screen with your specified method. If you set it to "None",

the lock screen does not appear.

◎

With the fingerprint recognition function, you have only to touch

the fingerprint sensor to unlock the screen.

■

Turn Screen On by Holding

If "Turn screen on by holding" is enabled, pick up the product and

stop turns on the display. (This function is enabled at the time of

purchase.)

◎

The display may not turn on in the following cases.

•

when you are moving (walking or on board, etc.) while holding

the product

•

when you keep moving the product before and after you pick it

•

when you pick up the product vertically or horizontally

■

Lock Screen

《Lock Screen》

Clock

Display the current date, time, etc.

Notifications area

Display notifications for missed calls, new E-mail, new SMS, etc.

Tap the notification to display the corresponding screen.

Wallpaper

Change the wallpaper on "Wallpaper" in the settings menu.

Weather and step count

Display the current weather and step count.

Screen lock

Slide " " up to unlock the screen.

◎

If "Add text on lock screen" on "Lock screen" is enabled, the

specified text is displayed on the lock screen.

Making Initial Settings

When you turn the power on for the first time you purchase the

product, the initial settings screen appears automatically. Follow the

on-screen instructions to set each function.

Functions to set may vary depending on the operation conditions.

Select the language

→

[START]

Set up Wi-Fi

connection

Select the setup method

You can transfer the data from your previous smartphone. Tap

[Next] and follow the on-screen instructions.

Set up a Google™ account

Confirm the contents of Google services, etc.

and set them up

Set up screen lock

Confirm Google assistant and Google Pay™ and

set them up

Confirm software update

Confirm other items and set them up

◎

If the confirmation screen to suspend the setup procedure,

follow the on-screen instruction.

Setting Up a Google Account

The setup screen for a Google account appears when you start an

application, etc. which needs a Google account though you have not

set it up.

Setup screen for a Google account

→

enter your

E-mail address or phone number/[Create

account]

If you already have your Google account, enter your Gmail™

address or phone number

→

[Next]

→

Enter the password

→

[Next] and follow the on-screen instructions.

If you do not have your Google account, tap "Create account"

and register the account following the on-screen instructions.

◎

Though you can use the product without setting up a Google

account, you cannot use Google services such as Gmail, Google

Play™, etc.

◎

You can also set up your Google account from the Home screen

→

[Apps list]

→

[Settings]

→

[Passwords & accounts]

→

[Add

account]

→

[Google].

Making Initial Settings for au-mail

A m

Confirm the contents

→

[Agree]

[

閉じる

] (Close)

→

[SKIP]

Setting Permissions for

Applications

When you first activate an application/function that accesses the

product's functions and information, First things first confirmation

screen appears.

•

The type or contents of displayed confirmation screen varies

depending on the application/function.

Example: When activating +Message

Confirmation screen to request permission to

access

→

[ALLOW]/[DON'T ALLOW]

Normally, allow use of the function.

Repeat step 1 for other functions, if any.

■

Other Methods for Setting Permissions for

Applications

Permissions for applications can also be set as follows.

■

Setting Functions to Use by Application

Home screen

→

[Apps list]

→

[Settings]

→

[Apps]

[See all XX apps]

→

Select the application

→

[Permissions]

Select the function

Select whether to allow

■

Setting Applications to Allow Use by Function

Home screen

→

[Apps list]

→

[Settings]

→

[Privacy]

→

[Permission manager]

Select the function

Select the application

Select whether to allow

◎

If you do not allow an application/function to use the related

functions, the application/function may not be activated or use

of functions may be restricted.

◎

A screen that explains the permissions may appear for some

applications/functions. In addition, multiple confirmation screens

may appear in a row or the contents may differ between

applications/functions. Read the contents carefully, and then

follow the on-screen instructions.

◎

In this manual, descriptions about confirmation screens may be

omitted.

Basic Operations

Using Touch Panel

The product's display is a touch panel; operate with your fingers on

the display.

•

The touch panel may not respond or may malfunction in the

following cases.

･

Operation with gloved hands

･

Operation with fingernails

･

Operation with a foreign object left on the touch panel

･

Operation with a protective film or sticker on the touch panel

･

Operation with water drops or condensation on the touch panel

･

Operation with wet or sweaty fingers

･

Operation under water

■

Tap/Double-tap

Tap: Touch the screen lightly and briefly.

Double-tap: Tap the same position twice

quickly on the screen.

•

Select an item or icon displayed on the

screen. Double-tap on a still picture, etc. to

enlarge/reduce it.

■

Touch and Hold

Keep touching an item, etc.

•

Available menu appears depending on the

item.

■

Slide/Swipe/Drag

Slide: Place your finger on the screen and

move your finger in the desired direction.

Swipe: Quickly slide a finger for a short

distance.

Drag: Touch an item on the screen and slide

your finger across the screen.

•

Slide/swipe: Scroll the screen or toggle

pages. Operate the volume bar and

brightness bar for adjustment.

•

Drag: Move an item or icon to the desired

position.

■

Flick

Quickly brush the screen up/down or left/

right.

•

Toggle pages, enter characters using flick

input, etc.

■

Pinch

Touch the screen with two fingers and move

them away from each other (pinch out) or

toward each other (pinch in).

•

Enlarge/reduce a web page, etc.

Using Touch Keys

The following icons appear at the bottom of the screen; use them as

touch keys.

Icon Description

Back key

Return to the previous screen.

Recent apps key

Open the recent apps screen.

Using the Home Screen

Home Screen

Most operations start from the "Home screen" or "Apps List screen",

which lists apps. Main operations are done on the Home screen. On

the Home screen, main applications and "Rakutomo Link", by which

you can make a call or send an E-mail to registered contacts easily,

are displayed.

■

Home Screen Layout

Tap "Apps list" on the Home screen to display the Apps List screen.

Tap "Back" on the Apps List screen to return to the Home screen.

⑧

《

Home Screen

》《

App List Screen

》

Status bar

Google search bar

You can use Google™ search or Google Lens™.

Widget

The weather widget displays comments, as well as date, time,

and weather.

Apps

Rakutomo Link

call them quickly.

Apps List

Display the Apps List screen.

Folder

Tap the folder

→

Tap the folder name to change the folder name. If

you have not specified the folder name, tap "Edit Name" to specify

it.

If the indicator appears when tapping the folder, flick left or right to

switch the page.

Touch key

Return to the previous screen or open the recent apps screen.

Using Topic Screen

Slide up the Home screen to display the topic screen. The topic

screen is a service which enables you to check optimum information

based on your au ID information.

•

When you start it for the first time, tap [

利用する

(Use)]

→

[

同意する

(Agree)].

Slide up the Home screen

Tap information you want to check

Returning to the Previous Screen or

the Home Screen

If you have a wrong operation or cancel the operation, tap

on the lower left of the screen to return to the previous screen. In

addition, press

to return to the Home screen directly.

•

If is not displayed such as when you display a full-screen

photo, tap the screen to show .

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