Kiloview D350 User manual

D350/D260 Multi-Channel
Video Decoder
（2022-12 Version）
Leading solution provider of IP-based video transmission
Quick Start Guide
Contents
Packing List
Device interfaces and functions
Device connection, login and use guide
Device upgrade and restore to factory settings
Before using this product, it is recommended that you read the guide carefully. To ensure your personal safety and avoid physical or electrical damage to the
device, please strictly follow the instructions of this guide to install and use it under the guidance of professionals. Incorrect electrical connections or physical
installation may cause permanent damage to the device and even threaten personal safety.

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1Packing List
(1) Device ×1 (2) Power Supply ×1
(3) Warranty Card ×1 (4) Quick Start Guide ×1

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2Device Interfaces
(1) SDI output
(2) LINE OUT
(3) HDMI output 1
(4) HDMI output 2
(5) Reset
(6) 1000M Ethernet Port 1
(7) 1000M Ethernet Port 2
(8) Type-C Expansion Port
(9) USB Expansion Port
(10) Power Port
(11) Working Indicator
3LED Indicators
LED Indicators
Name Color Status Description
Power Red
ON Power connected
OFF Power off or failure
Run Green
Flashing Working
Always ON/OFF Device is abnormal or not started

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4Application
Note
Please use the equipped power adapter to power the device. Other unqualified power supplies may damage the device.
D350 single window supports up to 9-channel decoding, HDMI and SDI output same or different contents.
D260 supports up to 4-channel decoding, HDMI and SDI output same or different contents.
HDMI Monitor
Switch
IP stream
PC
Power Supply
DC12V
SDI Monitor

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5OLED Screen and Touch Button
The D350/D260 comes with an OLED screen and touch button. Users can easily check the
output interface, resolution, device IP address, real-time upstream and downstream network
rates, or switch the display by touching the button. For more detailed information, please
refer to the user manual.
：Switch to the next page
：Switch to the previous page
：OK

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6Login to the device webpage
With the OLED screen, users can check the IP address in real-time.
After powered on, you can switch the touch button to check the IP address of your
connected network. As shown below:
Login to the device webpage via the default IP address 192.168.1.168. That is, enter http://192.168.1.168/
in the browser to access the web page.
The username and the password are admin by default.
Note
To ensure information security, it is recommended to change your password immediately after logging in for the first
time!
Due to the browser compatibility issues, it is recommended to use Chrome or Edge.
Note
To login with the default address, make sure that the computer is configured under the same network segment
(192.168.1.*, * refers to numbers between 1-255 except 168)!
After changing the device IP address, please restore your computer network to the working network IP address.
If the D350/D260 is connected to the network by Ethernet port 2, the default IP address is: 192.168.2.168!
For more information about the D350/D260 configurations, please refer to:
https://www.kiloview.com/en/support/docs/d350/

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7Decoding and output
7.1 Add video source
In the lower left of the "Media", click "Add", and then select the "Source Type" and configure the parameters
in the pop-up dialog box, and click "OK" to add the video source to the list.
Note
The IP address of video source can be tested with a player such as VLC.
If video source is from network, it is required to configured with a high buffer time for playback buffer until the video
decoding output is smooth.

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7.2 Preview
The added sources will be displayed in the“Video Source”, drag the source to the upper“Source Preview”
window to preview the source images and to configure the output parameters.
For more information about how to add the video source, please refer to:
https://www.kiloview.com/en/support/docs/d350/
Note
It is recommended to use the latest version of Chrome and Edge for preview function.
Preview in browser does not support video sources with B-frame and H.265.
To preview, please use the service network IP address to login to the device.
The “Source Preview” window is under "Image" mode by default, and the image refreshes every 3 seconds; if the CPU
performance of your computer is well, you can click and switch to "Video" mode, and there will be smooth video.

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7.3 Output
There are two output windows on the webpage. You can select SDI or HDMI to decode and output the same
or different content in the upper right corner of the window. Drag the video source into the output window,
that is, output with the selected SDI or HDMI interface.
Note
The output resolution should be the resolution and frame rate that the receiving monitor can support.
The audio is turned off by default, and it can be turned on by click the red speaker in the lower left corner of the output
window.
Multi-screen output needs to be configured by adding a layout, D350 supports up to 9 grids output.D260 supports up to
4 grids output.
For more info about D350/D260 output layout configurations, please refer to:
https://www.kiloview.com/en/support/docs/d350/

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8Firmware Upgrading
8.1 Download upgrade firmware
8.2 Upgrade firmware
Login to the web page of D350/D260, click "Settings">"Firmware Upgrade" to check if there is any latest
firmware available to download. If yes, select the downloaded firmware and click “Firmware Upgrade”.
After a successful upload, it needs to reboot the device. After clicking “ok”, the device will restart, please
be patient.
Kiloview will provide the firmware of updating functions for D350/D260, please refer
to:
https://www.kiloview.com/en/support/download/
Select “video decoders” > “D350/D260”, find and download the latest firmware

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Note
Please not power off during the upgrade process, otherwise the device couldn’t work.
Generally, this process can take 3-5 minutes to upgrade the device. If it’s still not completed after 5 minutes, please try
refreshing webpage. If you still can’t access it, please try to contact technical support.
9Restore factory settings
If the device cannot work normally after modified the parameters or forgot IP configuration, please restore
factory settings.
Two Easy Methods:
1) If you can login to webpage, click "Settings>System settings>Restore factory settings" on the webpage.
2) If you cannot login to webpage, press the RESET button for 5 seconds in the bottom of device.
10 Others
To prolong the device life，please unplug the power and keep it properly if you do not use it for a long
time.
Note: After restoring factory setting, below parameters will be turned to default value:
Login password will be restored to “admin”.
Your device will be restored to obtain a DHCP-assigned IP address by default and the failover address 192.168.1.168 will
be bound to the device.
All decoding parameters of video and audio will be restored to default value.

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For more questions, please contact us via：
https://www.kiloview.com/en/support
KILOVIEW Electronics CO., LTD.
Tel：[phone] Email：[e-mail] Web：www.kiloview.com/en
Address: B4-106/109, Jiahua Intelligence Valley Industrial Park, 877 Huijin Road, Yuhua District,
Changsha City, Hunan Province, China.