Kiloview E3 User manual

E3 Dual-Channel Video Encoder
3G-SDI + 4K HDMI H.265 Video Encoder
（V2.12）
Leading solution provider of IP-Based video transmission
Quick Start Guide
Contents
Packing List
Device interfaces and functions
Device connection, login and use guide
Device upgrade and restore factory setting
Before using this product, it is recommended that you read the guide carefully. To ensure your personal safety and avoid physical or
electrical damage to the device, please strictly follow the instructions of this guide to install and use it under the guidance of
professionals. Incorrect electrical connections or physical installation may cause permanent damage to the device and even threaten
personal safety.
Due to continuous product updates, the product you purchased may have undergone changes compared to the content in this manual.
Please refer to the actual product inside the packaging for accurate information.

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1 Packing List
(1) E3 Encoder×1
(2) Power supply ×1
(3) Cold shoe ×1
(4) Warranty Card ×1
(5) Quick Start Guide ×1
2 Device Interface
(1) Power supply Interface
(2) 3.5mm LINE IN
(3) USB TAPE-A
(4) SDI Loop
(5) SDI Input
(6) HDMI Loop
(7) HDMI Input
(8) 1000M Ethernet (POE)
(9) USB TYPE-C
(10) USB TYPE-C
(11) LCD screen and touch button
(12) Power switch
3 Device Indicators

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4 Application
HDMI video source
LOOP
PC
AC100~240V power supply
Switcher
Power adapter
DC12V
Network
Output signal
Note
Please use the equipped power adaptor or directly use PoE to power the device, other unqualified power supplies may
damage the device.
Device supports separate or mixed encoding from both HDMI and SDI simultaneously, in this quick start guide, we will
only take HDMI input as an example；
Please make sure the camera is connected with HDMI IN port.
You can connect HDMI OUT for Loop function.
LCD screen
Status
Green Light
PVW
Red Light
PGM
LED indicators
Name
Color
Status
Description
Power
White
ON
Power connected
OFF
Power off or failure

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5 LCD screen and touch button
E3 is equipped with an LCD screen and touch button on the front panel. With the built-in LCD screen,
you can easily check the device status, input source, and network, etc. The LCD screen is also a big-sized
Tally to display the preview/program status.
Press the button “ ”“ ”to switch the display module and press as “OK” to enter the current display
module. For more details, please refer to the user manual.

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6 Device discovery
6.1 Check IP address
On the LCD screen, you can easily check the IP address of the device.
On the 4th page of LCD screen: Current network status. It indicates the real-time network uplink and
downlink bitrates.
DHCP：Indicates the dynamic IP address obtained by the device.
6.2 Use ONVIF Device Manager
Step 1: Start ONVIF Device Manager, all devices in the network can be found in the left device list.
Step 2: Click the device in the list, the device information will be displayed in the Identification bar.
Download ONVIF Device Manager for free
Visit the website https://sourceforge.net/projects/onvifdm/ to download and install ONVIF Device Manager.
Please follow the software operation guidelines for the download method/installation.
ONVIF Device Manager is a network video app for managing network video, network video storage and network
video analysis to realize services such as discovery device, media, imaging, analysis and PTZ.

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7 Login to the device management page
After rebooting the device, the device will automatically obtain an IP address through DHCP. On the LCD
screen, you can easily view the IP address of the device.
Open a web browser and enter in the IP address: http://device IP address/login to the web UI.
Note
The working network that the current device is connected needs support DHCP. After the device automatically acquires
the IP, it can be discovered by the software through Onvif.
Note
The username and password are admin by default.
To ensure information security, it is recommended to change your password immediately after logging in for the first
time.
Due to the browser compatibility issues, it is recommended to use Chrome or Edge.

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8 Work with your device
8.1 Video source checking
After the video source is connected, E3 allows you to preview the real-time video through the browser.
Introduction
The video preview window is set to the "Image" mode by default, and the screen will be refreshed every 3 seconds; if the
CPU performance of the computer is strong enough, you can click the button to switch to the "Video" mode, then you will
see a smooth real-time video.
For more details of E3 encoder user guide, please visit
https://www.kiloview.com/en/kiloview-e3

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8.2 Stream service
Login to the WEB UI, you will see 3 inputs including HDMI, SDI and Mix on the left navigation bar. E3
supports encoding both HDMI and SDI simultaneously. Click HDMI, SDI or Mix to set the parameters.
HDMI and SDI are with the same function, and HDMI encoding is by default. Take HDMI encoding as an
example:
After connecting the HDMI input, you can set the resolution, frame rate, stream, and audio parameters on
the UI. Once the settings are completed, make sure the HDMI Encoding is enabled (on the right as shown
on the screenshot below):
If you need to switch HDMI/SDI video source, just click the icon on the left. Click “SDI” for SDI source
encoding and “Mix” for mixed encoding.
Introduction
Resolutions supported with HDMI input and loop:
3840x2160p30fps/1920x1080p60fps/1920x1080i 50/59.94/60fps backward compatible
Resolutions supported with SDI input and loop：
1920x1080p60fps/1920x1080i50/59.94/60fps/1280x720p25/29.97/30/50/59.94/60fpsbackward compatible.

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On the WEB UI, click” Add” at the right side to add stream service. Take add RTSP as an example:
Select "RTSP" as stream type, fill in the name, service port and session ID, and keep the default
configuration for other parameters, click "OK" to save it.
Note
When using HDMI input and SDI input to add RTSP service at the same time, you need to use a different port number.
Session ID is not a required field, if the Session ID is set in E3, then the decoder also needs to fill in this field. And
session ID can be any combination of numbers, letters, and symbols
After saving configurations, it will be displayed under the stream service, which is closed by default. Click
on to start the stream service, it will come up a RTSP stream address in the corresponding address.

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Click to copy this address, you can check the encoded video stream by pulling the stream through VLC.
Click "Media" - “Open Network Stream" of VLC and enter the URL address of RTSP in the network and click
the [Play] button in the lower right corner.
Download the VLC
Download and install the VLC through the official address https://www.videolan.org/vlc/. Please follow the official
guidelines of VLC for the download /installation.
VLC is a free, open source, cross-platform multimedia player and framework that can play most multimedia files, as
well as DVD, CD, VCD and various streaming protocols.

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8.3 Mix encoding
E3 supports both 3G-SDI and HDMI input or loop, as well as mix encoding.
Enter the Web UI, click Mix to enter the mix encoding mode, which can combine HDMI and SDI input video
into picture-in-picture, and then encode and output to achieve the effect of multi view display. Click "Video
Sources Switching" to switch the images between the inputs. Click “Layout settings”, you can adjust the
layout of the mixed encoding.
8.4 Recording
E3 supports local recording by USB and NAS recording.
Take local recording as an example, operate as follows:
1）Insert the USB memory into E3.
2）E3 can turn on recording.

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3）Record Settings: Click "Settings" in the WEB UI, click Record Management, you can see the record
parameters and configurations.
Note
If the power supply is cut down in the process of recording, for the recording file format selected as.avi/.mp4 and other
formats, the video file may be permanent damaged, but .TS format video files would be saved. Also, TS files are supported by
most video players.
If you record in a format other than .TS, please manually stop the recording and remove the storage device when the
recording is completed to ensure the recording files can be played properly.
4）Click stop recording, you can view the recording status and memory usage, as well as download the
files to the computer.

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9 Firmware update
9.1 Download firmware
Note:
E3 has one USB TAPE-A and two USB TAPE-C expansion port，which can support the expansion functions such as recording as
well as external Tally, Intercom by headset, PTZ control and more.
Kiloview will continuously provide the firmware of updating functions, please visit
https://www.kiloview.com/en/support/download/
Select “video encoders” > “E3”, find and download the latest firmware.

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9.2 Update device firmware
Method 1: Update from the Web UI.
Login to the web page of E3, click "Settings">” System setting”>"Firmware Upgrade" to check if there is any
latest firmware available to download. If yes, select the downloaded firmware and click “Firmware update”.
After uploading the firmware successfully, it needs to reboot the device. After clicking “OK”, the device will
be restarted, please be patient.
Method 2：Update in Recovery mode
There are three buttons on the LCD including Left, Right and OK button. If you cannot access the E3 web UI,
connect the power supply and wait for the KILOVIEW logo to be shown on the LCD, press and hold
button for 10s to enter the recovery mode.
Step 1: Copy the firmware file downloaded from Kiloview website to a USB flash drive.
Step 2: Insert the USB flash drive into the E3, after the device is turned on (about 2s), wait for the Kiloview
logo to appear on the screen, long press and hold for more than 10s until the device enters recovery
mode.

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Step 3: Select "Recover from USB", press to confirm to start the upgrade.
Step 4: During the upgrading, it will prompt "Updating! Please keep the power on." (Please do not power
off).
Step 5: When the E3 screen displays "Firmware updated successfully", it has completed the firmware
upgrade. At this time, any operation of the touch button will help you return to “RECOVERY”, please select
“Reboot” to restart the device.
Note
Do not power off the device during the upgrade. Otherwise, the device may fail to start.
In general, the upgrade process takes about 3-5 minutes. If the upgrade is not complete within 5 minutes, try
refreshing the page. If it still cannot be accessed, try contacting Kiloview or Kiloview authorized dealer for technical
support.
If you need to use a USB flash drive to upgrade the firmware, it is recommended that the file system format of the USB
flash drive is FAT32.

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10 Restore factory settings
If the device cannot work normally after modified the parameters, please restore factory settings.
1) If you can login to web UI, then click "Settings>System settings>Restore factory
settings".
2) If you cannot login to web UI, press on the first page of LCD to enter “System settings”, select
“Restore Factory”, press again, then restore factory settings will be done.
Note: The following parameters will be changed to default values after restore factory
settings.
Login user and password will be admin；
All video encoding parameter, audio parameter will be restored to factory default settings.
11 Others
To prolong the device life, please unplug the power and keep it properly if you do not use it for a long
time.