Kontron SUPERFASTCOM-CP User manual

www.kontron.com
SUPERFASTCOM-CP
User’s Guide
Manual PN: 931-0087-00-A
November 2003

Customer Service
Mailing Address: Kontron - United States
6260 Sequence Drive
San Diego, CA 92121 USA
Tel: [phone]
Fax: [phone]
Technical Support: U.S. and Canadian Customers - 24 hours a day
Tel: [phone], option 1
Fax: [phone]
International Customers - 9am to 4pm local time
Tel: [phone]
Fax: [phone]
Visit our site at: www.kontron.com
© 2003 Kontron, an International Corporation. All rights reserved.
The information in this user’s guide is provided for reference only. Kontron does not assume
any liability arising out of the application or use of the information or products described
herein. This user’s guide may contain or reference information and products protected by
copyrights or patents and does not convey any license under the patent rights of Kontron, nor
the rights of others.
Kontron is a registered trademark of Kontron. All trademarks, registered trademarks, and
trade names used in this user’s guide are the property of their respective owners. All rights
reserved. Printed in the United States of America and Canada. This user’s guide contains
information proprietary to Kontron. Customers may reprint and use this user’s guide in other
publications. Customers may alter this user’s guide and publish it only after they remove the
Kontron name, cover, and logo.
Kontron reserves the right to make changes without notice in product or component design as
warranted by evolution in user needs or progress in engineering or manufacturing technology.
Changes which affect the operation of the unit will be documented in the next revision of this
user’s guide.

iiiSUPERFASTCOM-CP User’s Guide
ä
ää
äContents
Safety Instructions
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
When Working Inside a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Preventing Electrostatic Discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Preface
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Customer Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Advisory Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Regulatory Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Guarantee and Warranty Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Return Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Chapter 1
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
What’s Included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Chapter 2
Installation
System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Software Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Windows NT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Building a Loopback Plug. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Testing the System Using a Loopback Plug. . . . . . . . . . . . . . . . . . . 2-11
Using Software Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Using Setclock.exe and Sfcset.exe. . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Testing Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Chapter 3
Technical Description

iv SUPERFASTCOM-CP User’s Guide
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Cable Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
DB25 Cable Connector Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Connector Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Clock Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Special Signals on Cable 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Communications Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
HDLC/SDLC Protocol Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Bit Synchronous PPP Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Octet Synchronous PPP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Asynchronous PPP Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Asynchronous (ASYNC) Protocol Mode . . . . . . . . . . . . . . . . . . . . . . 3-10
BISYNC Protocol Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Extended Transparent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Protocol and Mode Independent . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Protocol Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Address Recognition Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Chapter 4
Specifications
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Mean Time Between Failures (MTBF) . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Physical Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Appendix A
Troubleshooting
Eliminating Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Appendix B
Electrical Interface
RS-422 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
RS-485 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Termination Resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
Memory Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
Programmable Clock Generators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
Appendix C
Board Layout

vSUPERFASTCOM-CP User’s Guide
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
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vi SUPERFASTCOM-CP User’s Guide

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ää
äSafety Instructions
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
When Working Inside a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Preventing Electrostatic Discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

ix
SUPERFASTCOM-CP User’s Guide
Safety Instructions
Before You Begin
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äBefore You Begin
Before handling the SUPERFASTCOM-CP card, read the instructions and safety guidelines on the
following pages to prevent damage to the product and to ensure your own personal safety. Refer
to the “Advisories” section in the Preface for advisory conventions used in this user’s guide,
including the distinction between Warnings, Cautions, Important Notes, and Notes.
JAlways use caution when handling/operating the computer. Only qualified,
experienced, authorized electronics service personnel should access the interior
of the computer. The power supplies produce high voltages and energy hazards,
which can cause bodily harm.
JUse extreme caution when installing or removing components. Refer to the
installation instructions in this user’s guide for precautions and procedures. If you
have any questions, please contact Kontron Post-Sales Technical Support.
WARNING
High voltages are present inside the chassis when the unit’s power
cord is plugged into an electrical outlet. Turn off system power, turn
off the power supply, and then disconnect the power cord from its
source before removing the chassis cover. Turning off the system
power switch does not remove power to components.

x SUPERFASTCOM-CP User’s Guide
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äWhen Working Inside a Computer
Before taking covers off a computer, perform the following steps:
1) Turn off the computer and any peripherals.
2) Disconnect the computer and peripherals from their power sources or subsystems to
prevent electric shock or system board damage. This does not apply when hot swapping
parts.
3) Follow the guidelines provided in “Preventing Electrostatic Discharge” on the following
page.
4) Disconnect any telephone or telecommunications lines from the computer.
In addition, take note of these safety guidelines when appropriate:
JTo help avoid possible damage to system boards, wait five seconds after turning
off the computer before removing a component, removing a system board, or
disconnecting a peripheral device from the computer.
JWhen you disconnect a cable, pull on its connector or on its strain-relief loop, not
on the cable itself. Some cables have a connector with locking tabs. If you are
disconnecting this type of cable, press in on the locking tabs before disconnecting
the cable. As you pull connectors apart, keep them evenly aligned to avoid
bending any connector pins. Also, before connecting a cable, make sure both
connectors are correctly oriented and aligned.
CAUTION
Do not attempt to service the system yourself except as explained in
this user’s guide. Follow installation and troubleshooting
instructions closely.

xi
SUPERFASTCOM-CP User’s Guide
Safety Instructions
Preventing Electrostatic Discharge
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äPreventing Electrostatic Discharge
Static electricity can harm system boards. Perform service at an ESD workstation and follow
proper ESD procedure to reduce the risk of damage to components. Kontron strongly encourages
you to follow proper ESD procedure, which can include wrist straps and smocks, when servicing
equipment.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
JWhen unpacking a static-sensitive component from its shipping carton, do not
remove the component’s antistatic packing material until you are ready to install
the component in a computer. Just before unwrapping the antistatic packaging,
be sure you are at an ESD workstation or grounded. This will discharge any static
electricity that may have built up in your body.
JWhen transporting a sensitive component, first place it in an antistatic container
or packaging.
JHandle all sensitive components at an ESD workstation. If possible, use antistatic
floor pads and workbench pads.
JHandle components and boards with care. Don’t touch the components or contacts
on a board. Hold a board by its edges or by its metal mounting bracket.
JDo not handle or store system boards near strong electrostatic, electromagnetic,
magnetic, or radioactive fields.

xii SUPERFASTCOM-CP User’s Guide
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ä
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äPreface
Contents
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Customer Comments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Advisory Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Regulatory Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Guarantee and Warranty Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Return Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
Limitation of Liability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii

xv
SUPERFASTCOM-CP User’s Guide How to Use This Guide
Preface
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äHow to Use This Guide
This guide is designed to be used as step-by-step instructions for installation, and as a reference
for operation, troubleshooting, and upgrades.
The following is a summary of the chapter contents:
JChapter 1, Introduction, provides an overview of the board and lists what’s
included in the box.
JChapter 2, Installation, provides information on software and hardware
installation as well as testing information.
JChapter 3, Technical Description, describes SUPERFASTCOM-CP features such as
connector pin assignments, clock signals, and special signals, and provides a
communications overview.
JChapter 4, Specifications, provides power requirements, operating temperature
specifications, and calculated MTBF.
JAppendix A, Troubleshooting, provides steps to fix common problems.
JAppendix B, Electrical Interface, provides brief descriptions of the industry
standard electrical interfaces supported by the SUPERFASTCOM-CP .
JAppendix C, Board Layout, provides a layout drawing of the board.
Note: Additional technical information, BIOS updates, and drivers are available on
our web site, www.kontron.com, under Technical Support.

xvi SUPERFASTCOM-CP User’s Guide
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äCustomer Comments
If you have any difficulties using this user’s guide, discover an error, or just want to provide some
feedback, please send us a message using the online form under “Contact Us” on our web site
(www.kontron.com) under “Technical Support.” Detail any errors you find. We will correct the
errors or problems as soon as possible and post the revised user’s guide in our online Support
Library. Thank you.
Note: You may also use the online form on our web site to submit comments or
concerns about our products, or request technical support.

xvii
SUPERFASTCOM-CP User’s Guide Advisory Conventions
Preface
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äAdvisory Conventions
Four types of advisories are used throughout the user guides to provide helpful information or to
alert you to the potential for hardware damage or personal injury. They are Notes, Cautions, and
Warnings. The following is an example of each type of advisory. Use caution when servicing
electrical components.
.
Disclaimer: We have tried to identify all situations that may pose a warning or caution condition
in this user’s guide. However, Kontron does not claim to have covered all situations that might
require the use of a Caution or Warning.
Note: A note is used to make helpful information stand out.
Important: An important note indicates information that is important for you to
know.
CAUTION
A CAUTION indicates potential damage to hardware and tells you how
to avoid the problem.
WARNING
A WARNING indicates the potential for bodily harm and tells you how
to avoid the problem.

xviii SUPERFASTCOM-CP User’s Guide
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äUnpacking
When unpacking, follow these steps:
1) After opening the box, save it and the packing material for possible future shipment.
2) Remove all items from the box. If any items listed on the purchase order are missing,
notify Kontron customer service immediately.
3) Inspect the product for damage. If there is damage, notify Kontron customer service
immediately. Refer to “Guarantee and Warranty Policy” for the return procedure.

xix
SUPERFASTCOM-CP User’s Guide Regulatory Compliance Statements
Preface
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äRegulatory Compliance Statements
This section provides the FCC compliance statement for Class A devices and describes how to keep
the system CE compliant.
ä
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äFCC Compliance Statement for Class A Devices
The product(s) described in this user’s guide has been tested and found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the user’s guide, may cause harmful
interference to radio communications. Operation of this equipment in a residential area
(domestic environment) is likely to cause harmful interference, in which case the user will be
required to correct the interference (take adequate measures) at their own expense.
Changes or modifications not expressly approved by Kontron could void the user's authority to
operate the equipment.
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äCE Certification
The product(s) described in this user’s guide complies with all applicable European
Union (CE) directives if it has a CE marking. The CE declaration of conformity is
provided on the last page of this user’s guide. For computer systems to remain CE
compliant, only CE-compliant parts may be used. Maintaining CE compliance also requires proper
cable and cabling techniques. Although Kontron offers accessories, the customer must ensure
that these products are installed with proper shielding to maintain CE compliance. Kontron does
not offer engineering services for designing cabling systems. In addition, Kontron will not retest
or recertify systems or components that have been reconfigured by customers.
Note: The assembler of a personal computer system may be required to test the
system and/or make necessary modifications if a system is found to cause harmful
interference or to be noncompliant with the appropriate standards for its intended
use.

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