LG EVW011SK-SN User manual

User Manual
Electric Vehicle Charger
Read the “Safety Precautions” before use to ensure safe operation.
After reading the user manual, store it in an accessible place for easy reference.
www.lg.com
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
Printed in Korea
EVW011SK-SN
EVW011SK-SR
*MFL72095901*
(2312-REV01)

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TABLE OF CONTENTS
PRE-CHECK INFORMATION ......3
- SIGNS ON THE EVSE ................................................ 3
IMPORTANT SAFETY
INSTRUCTIONS ..........................4
MOVING AND STORAGE
INSTRUCTIONS ..........................7
- Storage............................................................................. 7
- Transportation and Delivery.................................. 7
CHARGER SPECIFICATIONS......8
ACCESSORIES.............................9
MECHANICAL
CHARACTERISTICS ................. 10
- Charger Size................................................................ 10
- Charger Size................................................................ 11
- Charger Appearance...............................................11
INSTALLATION
INSTRUCTIONS ....................... 12
- Installation Location............................................... 12
- Installation Process_Charger.............................13
- Wiring and Grounding ........................................... 16
- Electrical Network type........................................18
OPERATING INSTRUCTIONS.. 19
- Charging Precautions............................................. 19
- Charging Operation Procedure......................... 20
- Common Screen Configuration........................21
- Charging Process......................................................23
- Operation Stop (Availability Change)
Screen ............................................................................29
- Firmware Download Screen ............................... 29
- Setting Screen........................................................... 30
FAULT CODES .......................... 31
CERTIFICATION....................... 32
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and
other open source licenses that have the obligations
to disclose source code, that is contained in this
product, and to access all referred license terms,
copyright notices and other relevant documents please
visit https://opensource.lge.com .
LG Electronics will also provide open source code to
you on CD-ROM for a charge covering the cost of
performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to opensourc[email protected] .
This offer is valid to anyone in receipt of this
information for a period of three yearsafter our last
shipment of this product.
LG Take-back & Recycling Policy
(For USA)
LG Electronics offers a customized e-waste take-
back & recycling service that meets local needs
and requirements in the countries where e-waste
regulations are in place, and also provides product take-
back & recycling service voluntarily in some regions.
LG Electronics evaluates product’s recyclability at the
design step selectively, with the goal of improving
recyclability where practicable. Through these activities,
LG Electronics seeks to contribute to conserving natural
resources and protecting the environment. For more
information, please visit our global site at http://www.
lg.com/recycling

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PRE-CHECK INFORMATION
• The information provided in this document includes general descriptions or technical characteristics of the included
product.
• This document is not intended to be used or replaced for specific users who wish to determine the suitability or
reliability of this product.
• Users or those responsible for this product need to know correct usage and perform risk assessment in advance, and
evaluation and testing related to specific applications or use of the product are required.
• Please inform us if there are errors or modifications needed in this document.
• To install and use this product, safety regulations of the relevant country and region must be strictly complied with.
• For safety reasons and compliance with documented system data, only the manufacturer is obliged to repair parts.
Proper training is necessary to use the product in accordance with technical safety requirements.
• Failure to use the software of our hardware products accurately can lead to injuries, damage, or operational errors.
SIGNS ON THE EVSE
• Please read the manual carefully before installation, operation, and maintenance of the product. The following
messages will appear throughout the document to warn of potential dangers or provide information for explaining
procedures.
This is a safety prevention symbol.
Caution: If these safety precautions are not followed, injuries or damage can occur.
Hazard signs relate to high voltage matters.
If the safety rules and instructions in this manual are not adhered to, death or serious injury
could occur due to electric shock and burns.

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IMPORTANT SAFETY INSTRUCTIONS
WARNING
This manual contains important instructions for Models EVW011SK-SN, EVW011SK-SR that shall be followed during
installation, operation and maintenance of the unit.
1 Read all the instructions before using this product.
2 This device should be supervised when used around children.
3 Do not put fingers into the electric vehicle connector.
4 Do not use this product if the flexible power cord or EV cable is frayed, has broken insulation, or any other signs of
damage
5 Do not use this product if the enclosure or the EV connector is broken, cracked, open, or shows any other indication
of damage.
6 First, read this: This document includes important safety information. Before repairing or performing any
maintenance in case of malfunction, read the entire manual first.
7 Qualified personnel: The charger must be installed, disassembled, or inspected by an electrician in accordance
with the electrical regulations of the relevant area. The information in this manual does not alleviate the reader's
responsibility for local safety regulations and standard regulations.
8 Electric shock accident: There can be a potential risk of fatal electric shock accidents. Inspection of the product's
interior must be performed exclusively by a certified electrician.
9 Do not modify.: Do not arbitrarily modify the charger. Doing so will void the warranty period and could result in a
fatal electric shock or fire.

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INSTRUCTIONS PERTAINING TO A RISK OF FIRE OR ELECTRIC SHOCK
• To prevent the risk of fire or electric shock accidents, please read and follow these safety precautions and operating
procedures carefully.
• There is a risk of electric shock. Do not connect the electric vehicle and the charger before the inspection. Just turning
off the charger does not reduce the risk.
• Do not touch the non-insulated parts of the output connector. There could be a serious risk of electric shock.
• Do not use a connector with exposed damaged wires or a damaged connector. Replace all damaged parts with new
ones before operation.
• Do not disassemble the charger. Have it inspected by a certified technician. Incorrect assembly can cause an explosion,
electric shock, or fire.
• Never use the charger if the vehicle's inlet or charger connector is wet.
• Do not install or operate with wet hands. There is a risk of electric shock.
• Disconnect the input power before opening the charger case. Contact with electrically live parts of the charger can
lead to electric shock accidents, serious injuries, or even death.
• Perform grounding work according to national electrical safety standards and local electrical safety standards. Not
grounding properly can lead to fatal electric shock accidents.

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CAUTION
• Ensure the charger connector is free from water, humidity, or foreign substances.
• Do not place the charger near flammable materials during use. Keep it away from carpets and cluttered workspaces.
• Educate children to prevent them from playing with the device.
• Users are responsible for adhering to national and local electrical safety standards in the area where the device is
installed.
• Do not connect or disconnect the connector while charging. Doing so damages the connector, and may damage the
charger or cause the battery to explode.
• Do not operate the charger with the panel removed or the door open.
• If the charger is dropped, suffered a severe shock or any other type of damage, do not operate it. Call a service
manager.
• In dusty environments, more frequent maintenance is required for maximum device lifespan and optimal performance.
• Do not use the charger during heavy rain or lightning.
• Electric shock accident: There is a risk of electric shock. Hazardous electrical energy is stored in the capacitor. Even if
the electric supply to the charger is cut off, do not open the charger case for at least 5 minutes after disconnection.
• Ensure that the power supply to the charger is off before proceeding with charger maintenance procedures.
• To reduce the risk of fire, connect only to a circuit provided with 60 amperes maximum branch circuit overcurrent
protection in accordance with the the applicable National Installation Codes in Annex A, Ref. 1 .
• Do not use this product if there is any damage to the unit.
WARNING
• GROUNDING INSTRUCTIONS : This product must be connected to a grounded, metal, permanent wiring system, or an
equipment grounding conductor must be run with the circuit conductors and connected to the equipment grounding
terminal or lead on the product
• SAVE THESE INSTRUCTIONS

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MOVING AND STORAGE INSTRUCTIONS
EVW011SK-SN, EVW011SK-SR
For maximum performance, please read the following instructions.
Storage
Before installing and powering the charger, ensure that the product is stored in a clean and dry environment at a
temperature of -40°C to 70°C (-40°F to 158°F). The charger must always be stored upright in a box during cargo
loading. This protects the charger from dust and scratches. The charger must be stored in a protected location to avoid
damage. Do not stack other items on top of it.
Transportation and Delivery
• Check the product box for any damage.
• After opening the box, confirm there are no damage or abnormalities in the product's appearance.
• When transporting the product, keep the cover locked. Causing shocks or dropping the product during transportation
can result in product damage.
• The device is not to be lifted or carried by either the flexible cord or the EV cable.

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CHARGER SPECIFICATIONS
Model EVW011SK-SN
EVW011SK-SR
Size (Width x Height x Depth) 226mm x 503.2mm x 165mm
(8.89inches x 19.8inches x 6.49inches)
Weight 7.1kg (15.6lbs)
AC Input Voltage Single Phase (208 / 240V ± 10%)
Frequency 60Hz
AC Output
Voltage Single Phase (208 / 240V ± 10%)
Current 48A
Capacity 11.5kW
IP Rating IP55, TYPE 3R / NEMA3R
Operating Temperature -35°C ~ 50°C (-31°F to 122°F)
Operating Humidity < Rh95% (Non-condensing conditions)
Storage Temperature -40°C ~ 70°C(-40°F to 158°F)
Storage Humidity < Rh95% (Non-condensing conditions)
Protection Features Overcurrent/Overvoltage Protection,
Circuit Breaker in case of Leakage/Ground Fault Detection
User Authentication RFID Card Reader
Display Device
7dit 14Segmet Charged Amount / Elapsed Time / Fault Details / Charge Status
Charge Status Indicator
LED
Standby: Blue /
Charging: Green flow / Fully Charged: Blinking Green /
Error: Blinking Red / Wait: Flow of blue, light blue, green
Charge Type Format UL2594 / Type : C
Connector SAE J1772 (5PIN)
Voice Guidance Speaker Audio output (5W)
Certification UL Certified, Bluetooth SIG Certified
Wireless LAN IEEE 802.11a/b/g/n/ac
Bluetooth Low Energy 5.3
Recommended Mobile Monthly Data Usage A minimum of 140 MB or more1)
NOTE
• 1)Subject to changes depending on the operating company’s environment and policy.

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ACCESSORIES
Wall Mount
1 piece
Wall Mount Fixing Anchor
2 piece
Wall Mount Fixing Screw
2 piece
M4 O-ring Screw
1 piece
SEAL LABLE
2 piece

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MECHANICAL CHARACTERISTICS
Charger Size
[Unit : mm (inches)]
226(8.89)
60
(2.3)
165(6.49)
348.4(13.7)
503.2(19.8)

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Charger Size
[Unit : mm (inches)]
105.4(4.1)
290(11.4)
107.8(4.2)
Charger Appearance
1
3
4
2
5
1 7-dit 14Segment
2 RFID Card Reader
3 Connector (AC 5-pin) Holder
4 Cable Holder
5 Speaker

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INSTALLATION INSTRUCTIONS
Caution! • Do not expose the charger to rain, high temperatures, dust, corrosive gases, flammable
substances, or explosive gases.
Installation Location
WARNING
Risk of explosion. This equipment has arcing or sparking parts that should not be exposed to flammable vapors. This
equipment should be located at least 460mm (18.1inches) above the floor.
1) When the device installed outdoor
This device shall be mounted at a sufficient height from grade such that the height of the storage means for the
coupling device is located between 600mm (23.6inches) and 1.2m (3.9feets) from grade.
2) When the device installed indoor
This device shall be mounted at a sufficient height from grade such that the height of the storage means for the
coupling device is located between 450mm (17.7inches) and 1.2m (3.9feets) from grade.
• For optimal performance and maximum lifespan, choose your installation location carefully. Operational lifespan and
performance are affected by the location of the charger.
• Choose a dry area with good ventilation.
• To reduce the risk of fire, install the charger on a non-combustible surface made of concrete, stone, brick, or iron.
• Do not block the front of the charger.
• Install the charger at a height of 0.6 to 1.2 m (1.9-3.9feets)above the ground.
• Install in a location equipped with an earth leakage circuit breaker.
• Do not expose the charger to rain, high temperatures, dust, corrosive gases, flammable substances, or explosive
gases.
• Install a certain distance from the parking space to prevent damage from parked vehicles.

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Installation Process_Charger
1 Use the enclosed fixing anchors and screws to hang the wall mount on the wall.
- Check the wall material and thickness of the finishing materials.
- The enclosed anchors and screws can be used when the wall material is non-cracking concrete, lightweight
concrete, strong natural stone, soft natural stone, brick, and hollow block.
- Never install on walls made of plasterboard or material made by compressing paper/wood dust (MDF). If you must
install, anchor screws must be fixed into the retaining wall (concrete) within the finishing materials. If there is no
retaining wall, an additional hanger must be installed before fixing the anchor screws.
- If installing on other unspecified wall materials, ensure the material can withstand a pull-out load of 70kgf
(686N) and a shearing load of 100kgf (980N) per anchor point.
Wall-mounted Device Fixing Screw
Anchor
a
d
b
e
c
- Use a 8 mm drill bit for concrete and a hammer (impact) drill.
a. Use a drill bit of 8 mm to drill holes to a depth of 80mm - 100mm (3.1-3.9inches) at the anchor positions.
b. Clean the drilled holes.
c. Insert the enclosed anchor into the hole (use a hammer when inserting the anchor).
d. Press the wall mount against the wall in alignment with the hole positions. Ensure the angle adjustment part faces
upward.
e. Align the wall mount fixing screws with the holes and fasten them. At this point, tighten the screws to a torque of
45 kgf/cm - 60 kgf/cm (441-588N) or more.
Fixing Screw
Fixing Screw

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2 Align the charger with the base frame and secure the charger.
3 Open the main body of the charger and use the enclosed M4 O-ring screw to secure the body to the wall mount.
M4 O-ring Screw
Screw
(Hole Cover)

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4 Tighten Screw for Front and body enclosure to 6kgf*cm(5.2lbf*In).
5 After completing installation, attach the SEAL LABLE as shown below.
Attachment Location of
SEAL LABLE
NOTE
Location Torque
Screw for Front and body enclosure 5.2lbf*In / 6kgf*cm
Screw (Hole Cover) 2.6lbf*in / 3kgf*cm

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Wiring and Grounding
1 Check that the breaker on the distribution panel is turned off.
2 Detach the plastic cover on the terminal block.
3 Insert the AC 208 / 240V input cable through the power cable input at the bottom.
4 Connect the AC 208 / 240V input cable to the left power connection terminal and the internal panel GND terminal
on the terminal block.
5 Reattach the plastic cover on the terminal block.
Terminal Block
GND
L1 L2

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NOTE
• The AC input power cable is not included with the charger.
• The cable specifications should be determined based on the distance between the distribution panel and the charger,
according to the conditions of the installation work.
• The disconnect switch should be installed inside the distribution panel of the installation location.
• The cross-sectional area of the input line/ground line should be at least 6AWG.
• Field Wiring Terminal : Use Copper Conductors Only. (Temperature rating : 90°C (194°F))
• Pressure terminal Connector.
Parameter Specifications
Wire Size for the terminal block plug 6AWG
Stud Size for the terminal block plug 6mm (0.2inches)
Material Oxygen Free Copper
Manufacturer Jeono
Type JOR-16-6
Shape R-Shape
Required Torque 26lbf*In / 29.9kgf*cm

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Electrical Network type
Available Electrical network type
Electrical network type Voltage Picture
Split Phase 216Vac ~ 264Vac
WYE Network 187Vac ~ 228Vac

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OPERATING INSTRUCTIONS
Caution!
To prevent electric shock, do not touch uninsulated parts of the connector or the internal
terminals of the charger. Do not use the connector if there are damaged or corroded
parts. Using a damaged or defective connector can lead to overheating or the risk of
electric shock.
Charging Precautions
Please check that installation has been completed in the order specified in this manual. Failure to do so can result in
personal injury or damage to the charger.

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Charging Operation Procedure
Ready for charging
(Connector automatic lock on*)
Charging standby screen
Authentication and payment
Electric vehicle connector
connection
Start charging
Stop charging
(Connector automatic lock off*)
Charging complete/stop
Connector clean-up
• *: The automatic lock/release of the connector is controlled by the vehicle (whether this is supported varies
depending on the model of the vehicle)
• The charging speed may vary depending on the characteristics of the vehicle model and the condition of the battery.
• For safety, refer to “IMPORTANT SAFETY INSTRUCTIONS”.