LOCKLY GUARD VISION DUO User manual

USER MANUAL
INTERCONNECTED EDITION
VISION DUO (698D)
LATCH EDITION
VISION (698L)
FOR COMMERCIAL USE & PROFESSIONAL INSTALLATION
WWW.LOCKLYPRO.COM
PGD698D / PGD698L
(application in progress)

Table of Contents
TABLE OF CONTENTS
For additional support, visit http:// locklypro.com/support
or email [email protected]
Section 1 - Product Highlights
1.1 Product Features
Section 2 - Product Overview
2.1 Product Overview - Exterior
2.2 Product Overview - Interior
2.3 Understanding Your New Lock
2.4 Rebooting Your Lock
2.5 Low Battery
2.6 Changing The Battery
Section 3 - Using Your Smart Lock
3.1 Configuring Access
3.2 Entering Programming Mode
3.3 Pairing to a New Mobile Device
3.4 Adding an Access Code
3.5 Checking/Deleting an Access Code
3.6 Adding a Fingerprint
3.7 Adding/Deleting Fingerprints
3.8 Fingerprint Scanning Directions
3.9 Fingerprint Scanning Tips &
Troubleshoot
3.10 Adding an RFID card
3.11 Checking/Deleting an RFID Card
Section 4 - Locking and Unlocking
4.1 Unlocking with Access Codes
4.2 Unlocking with Fingerprints
4.3 Unlocking with RFID
4.4 Locking/Unlocking with Physical Key
4.5 Locking/Unlocking with App
4.6 Unlock with QR Code
4.7 Locking/Unlocking with Door Handle
4.8 Safe Mode - Overview
4.9 Rain Mode
4.10 Shine Mode
4.11 Welcome Mode
Section 5 - Video Doorbell
5.1 Video Doorbell
Section 6 - Advanced Features
6.1 Offline Access Code (OAC)
6.2 Sub Admin Access
Section 7 - Re-keying
7.1 Re-keying
Section 8 - Important Notes
8.1 Important Notes
Section 9 - Maintenance and Cleaning
9.1 Cleaning
9.2 Calibrating the Lock
Section 10 - Safety Precautions
10.1 Safety Precautions
1
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1.1 Product Features
1
SECTION 1.1
Video Monitoring and Recording
See who's at your front door with Live View camera streaming, real-time
high-resolution video from your smartphone. Video recordings are stored
locally with no monthly fees.
Patented Hack-Proof PIN Genie Keypad
Digits are randomly displayed on the keypad ensuring access codes to be
undetectable to intruders after repeated use. Numbers are randomly distributed
across 4 buttons, with 3 numbers in each button. Users can press any button
showing their number. Location of the numbers are always different everytime
someone uses the keypad, making it hard for prying eyes to guess the correct
code.
Multiple Access Codes & Monitoring
Store up to 33 Access Codes for family, friends and guests, as well as monitor
entry and exit records.
Advanced 3D Fingerprint Recognition
Biometric Fingerprint Recognition protocol allows up to 99 registered fingerprints
to be used and accepts only actual fingerprints - preventing lifted prints from
being used.
Live Monitoring
Through your smartphone, monitor door access from anywhere in the world
and securely control who comes and goes with the Vision Connect Hub.
(PGH123X-Vision Connect Hub)
.
RFID Card Access
Store up to 999 MIFARE RFID card.
Offline Access Code™(OAC)
The offline access code can allow owners to issue access codes, set the
allowed access duration, all without Locky Guard ever connecting to the
internet,
so in case of power outage, you can still magically and remotely issue
Access
Codes without any connection to the web.
Auto-Lock
Users no longer have to worry about forgetting to lock the door. With Auto
Lock enabled, Locky Guard will automatically auto-lock the door based
on your
customized timing set between 5-300 seconds.
Backup Keys and 9V Battery Socket
The door can be opened with physical backup keys. There is also a 9V battery
connection socket for emergency power backup to access the key pad in case
your smart lock runs out of battery.

2.1 Product Overview - Exterior
Key Hole Cover
9V Battery Backup Socket
Key Hole
Touchscreen
Keypad Buttons
Battery Indicator
Welcome/Safe Mode
OK Button
Video Doorbell Light
Indicator
Bluetooth Icon
Exterior Handle
Fingerprint Sensor
Reboot
Doorbell Button
Speaker
Video Camera
Microphone
2SECTION 2.1
RFID Card Reader

SECTION 2.2 3
2.2 Product Overview - Interior
Battery Cover
Battery Cover Screw
ResetButton
Interior Handle
Program Button
Battery Compartment
Operated by 2 x 4 x AA
Alkaline Batteries (Included)
Low Battery Indicator/
Door Lock Button

2.3 Understanding Your New Lock
After the installation of your new Lockly Guard
™
Vision, understanding some
key functions of operating your smart lock is important. The next sections will
walk you through configuring Access Codes, adding fingerprints, RFID cards,
video doorbell recording, rebooting, setting advanced features on the App,
configuring Offline Access Code™(OAC) and other features of your lock.
For any questions you can always visit http://Locklypro.com/help for assistance.
Don’t forget that in order for Lockly Guard™ Vision, to work with full features,
it is required to pair it with the Locklypro App available for both iOS and
Android
™
smart devices. Please download the app by visiting the link below.
4 SECTION 2.3
Scan or visit Locklypro.com/app
PRO

SECTION 2.4 5
2.4 Rebooting Your Lock
Reboot Button
NOTICE
Reboot Lockly Guard in case of dead battery or
malfunction. No settings will be changed and all
Access Codes will still be stored within Lockly Guard .
Press and release the reboot button when you want to reboot the lock. Your
Lockly Guard will beep once after reboot. Only reboot when necessary.
To reboot, find the reboot button located on the bottom of the exterior side
of Lockly Guard lock. The reboot button is located in the middle of the two
9V
battery backup sockets.
You will need something small such as a paperclip, to press the reboot button.
Insert the paperclip and press down firmly and let go. Your screen should
restart and the lock should reboot automatically.

6 SECTION 2.5
2.5 Low Battery
When the battery is in seriously low condition, Lockly Guard will make continu-
ous
beeping sounds in addition to the flashing low battery icon on the touch
screen.
You should replace batteries immediately to avoid your smart lock from
shutting
down.
When your smart lock low-battery warning alert finally dies, you will have 3
chances to unlock your smart lock either by a password, APP or fingerprint.
If the unlock was successful, the low-battery warning alert will be on for 1 minute.
After which, the smart lock will go to dead-battery mode and will lock auto
lock in 5 seconds and the screen will display a low-battery icon.
Dead Battery
Condition Indicator Solution
Low Battery
Battery Icon on the display
keypad will light up to
indicate low battery .
At the same time, Lockly
logo on the interior panel
will flash red to reminder
users that battery is low.
Replace batteries immediately
to avoid battery failure. Lockly
Guard can still operate up to 300
cycles in low battery condition.
When there is no display
and sounds; and screen
is non -functional.
Replace batteries immediately.
Supplied physical backup keys
can be used to unlock the door.
Alternatively, use a 9V battery
as shown below to temporarily
activate the lock.
Your Lockly Guard will automatically
detect battery polarity. So hold your
9V battery lead in place against
bottom of the Lockly Guard to tempo-
rarily activate the screen to enter
your Access Code. Be sure to hold
the 9V battery against the contact
points located at the bottom of
the
lock until you have successfully
unlocked your door with your Access
Code. Once unlocked, batteries
should be replaced immediately.
+ -
9V Battery

7
2.6 Changing The Battery
12
Screw
Under normal use, the Lockly Guard battery will last up to a year. Please
check
battery levels regularly and change your batteries when the low
battery
notification is issued. For best practice, always use new batteries by
a major
brand.
Open the battery compartment cover and insert eight (8) new AA alkaline
batteries as shown. Be sure to unscrew the screw located on the top of the
cover first by unscrewing counter clockwise before sliding the cover up.
- Make sure the batteries are oriented correctly by matching the orientation
displayed.
- Replacing the batteries do not reset stored Access Codes.
NOTICE
Whenever batteries are replaced, reconnecting the
smart lock to your smartphone App is required.
If you have not yet downloaded the app, visit:
Locklypro.com/app
3
+
+
-
+
-
-
+
-
+
+
-
+
-
-
+
-
AA 1.5V X 8
SECTION 2.6

3.1 Configuring Access
The Default Access Code is
NOTICE 1 2 3 4 5 6
How to Use the Keypad
There are a total of five (5) buttons on the
keypad as shown in the example image to
the left. The numbers in each button may
differ than what is shown on your device than
what is displayed here.
To enter your required digit, just simply press
the circle where your number is shown. You
do not need to press the actual number as
anywhere within the circle will suffice.
The button on the bottom is the OK button.
You will be pressing this button when you are
done entering your Access Code.
OK Button
Pair your lock to your smart phone to manage your access
codes. Follow the on screen instructions to complete the
setup.
8 SECTION 3.1
Your new Lockly Guard Access Code can be any combination of 6 to 8 digits.
Once a new Access Code is entered, the Default Access Code of 123456
would be deleted. A maximum of 33 sets of Access Codes can be stored for
use at any given time. To add more than 33 Access Codes, you must delete
an existing Access Code before adding a new code.
There are different types of Access Codes that can be generated using the
LocklyPro App. Each type of access code have different levels of permission
you
can select for your guests, tenants, deliveries, helpers, etc., Get the
latest
updates on access codes, send an email to [email protected] or
visit: support.lockly.com/faq/accesscode

SECTION 3.2 9
3.2 Entering Programming Mode
To enter Programming Mode, remove the
battery compartment cover on the interior
side of the Lockly Guard to expose the
Program buttons.
Simply press the Program button to enter
programming mode.
Note: Program button will be disabled once
synced to a smart phone. Configure all
settings via synced smart phone.
To end Programming Mode, press the Program button anytime. Programming
Mode will automatically exit if the keypad is inactive for more than thirty (30)
seconds.
You will need to scan the ACTIVATION CODE* that comes with the lock to
pair your lock with the app. See Step 10-14 of the Installation Guide to pair
Vision on the new LocklyPro app account.
*The activation code card is attached
to the welcome card inside the pack-
age. Store it for future use. Once you have registered your lock on the Lockly-
Pro
app, you have the option to save it on the PIN Genie Vault. To access
details
for future use, check your account information and go to PIN
Genie Vault.
Program Button

10 SECTION 3.3
3.3 Pairing to a New Mobile Device
PAIR WITH HUB
In the programming mode, select "PA" to pair the
gateway.
If you're not in programming mode, see
Section 3.2 to enter programming.
After pressing "PA", the PA icon will flash, and you will
hear a tone prompt indicating that you are in pairing
mode. You need to press the Vision Connect Hub
reset
button three times within 20 seconds.
If the pairing is successful, you will hear a long "beep".
If the pairing fails, you will hear three "beeps". You
need to re-enter the programming mode, and then enter the hub pairing
mode
"PA" to pair again the device.
PAIR TO APP
To pair your smart lock to a new mobile phone, download the LocklyPro app on
your new mobile phone then use the same account to login to your LocklyPro
App on the new mobile device. If you're pairing your Lockly Guard to a new
LocklyPro app account, follow the steps below
1.
On the old LocklyPro app account, go to Settings > Reset and pairing
>Perform Factory Reset.
2. Download, register and log in to the new LocklyPro app account.
3. You will need to scan the ACTIVATION CODE* that comes with the lock to
setup to a new account.
LOCKLYPRO.COM | HOTLINE: [phone] | EMAIL: [email protected]
ACC20220326
KEEP THIS CARD!
ACTIVATION CARD
LOCK SERIAL
ACTIVATION CODE
PGDxxxxxxxxxx
xxxxxxxx SCAN & SAVE
TIP
Don’tlose the Activation Code Card.
Treatit like your Driver’s License as it’s the only thing you’ll have
toidentify ownership of your lock. Please store this card in a safe
placeas this is required to set up your Lockly Guard. The Activation
codewill be required if you lose your smartphone or Access Code.
Withoutthis code, you will not be able to reset your lock.
Ifyou are missing the card, please contact us immediately.
NeedHelp?
Pleasevisit https://www.locklypro.com/support/
ACTIVATIONCODE CARD
LOCKLYPRO.COM|HOTLINE:[phone] | EMAIL: [email protected]
ACC20220326
KEEPTHIS CARD!
ACTIVATIONCARD
LOCKSERIAL
ACTIVATIONCODE
PGDxxxxxxxxxx
xxxxxxxx
SCAN&SAVE
LOCKLYPRO.COM | HOTLINE: [phone] | EMAIL: [e-mail]
ACC20220326
KEEP THIS CARD!
ACTIVATION CARD
LOCK SERIAL
ACTIVATION CODE
PGDxxxxxxxxxx
xxxxxxxx SCAN & SAVE
3
1
2
Old LocklyPro app account
DO NOT INSERT ANY PINS TO RESET HOLES OF LOCKLY GUARD
VISION / VISION DUO OR VISION CONNECT without consulting
our support team. If you cannot remove your Lockly Guard
from the old account, please contact LocklyPro support
[phone] or email: [email protected]
IMPORTANT
Scan to new LocklyPro app account

SECTION 3.4 ~ 3.5 11
3.4 Adding an Access Code
Enter the App Access Management settings then tap "Add New User". Select
the the type of user you wish to add access, “Trusted User”, “Guests”, “One-Time
Access”. For example, select Trusted User, enter the user’s name and set the
Access Code. Re-enter the access code, then tap “Confirm” to successfully
add the new access code.
An access code is a combi-
nation of 6 to 8 digits. The
Administrator can set up to
16 sets of access codes and
these can only be added
through the App.
Default access code (123456)
be-comes invalid once an
administrator access code
is setup.
The default access code 123456 can not be deleted until a
new access code has been setup. Immediately setup a new
access code and delete the default access code for your
security.
3.5 Checking/Deleting an Access Code
Access codes can only be deleted through
the App. Enter the App Access Management
and you can view all the issued access code
users. Tap the access code user you wish to
be deleted. Check access code and user
name is correct, then tap "Delete User" to
complete deleting the user access code.

12 SECTION 3.6
3.6 Adding a Fingerprint
We are using an advanced biometric sensor, providing the most secure
fingerprint authentication. For security reasons, Lockly Guard will only accept
fingerprint patterns that consist of cross intersection points. Patterns with no
cross intersection points will not be acceptable.
Please check your fingers before registration to make sure the finger you want
to register will be acceptable by our system. Otherwise, use an alternative
finger to ensure successful registration.
The following examples show which types of fingerprint patterns will be
acceptable. It is highly recommended to enroll at least one finger from each
hand in case the hand you are using is unavailable, such as, in instances like
if you are holding items in that hand or have sustained an injury.
Your Lockly Guard
can register up to ninety-nine (99) fingerprints. Please read
the following sections if you want to add or delete fingerprints. We recommend
using your app to
add fingerprints, however, the following section can show
you without using the app.
Fingerprint Pattern
with Cross
Intersection Lines
Concentric or Parallel
Pattern
with no Cross
Intersection Lines
Fingerprint with
Scars or Worn Out
Ridges
OK Not OK Not OK

13SECTION 3.7
Fingerprints can only be added or deleted
through the App. On the App Access Manage-
ment, select Fingerprint, then tap "Add New
Fingerprint".
Scan your finger by lightly placing your desig-
nated finger on the sensor until you hear a
beep. Lift your finger and repeat the process
until the digit “6” shown on the screen becomes
“1”. If you have successfully scanned and
registered your fingerprint, you will hear a
beep and PASS will be displayed on the keypad.
Press to exit. If you did not successfully
register your fingerprint, FAIL will show on the keypad. If FAIL is displayed, return
to the previous App menu and rescan your finger.
For fingerprint scanning directions, please refer to Section 3.8.
3.7 Adding/Deleting Fingerprints
IMPORTANT
Please make sure your fingers are clean from dirt and
oils before scanning your fingerprint. Make sure the
sensor is also clean by taking a soft cloth and wiping the
surface.
To delete fingerprint access, on the App Access Management, select Finger-
print.
All registered fingerprint profiles will be shown. Scroll down, select the tap the
profile you wish to delete. Check and then tap "Delete User" to confirm and
complete deleting the fingerprint.

14 SECTION 3.8
Top View
SideView
OK
OK
Correct
Incorrect
Sensor
Core
Position your finger on the
center of the sensor
The fingerprint sensor equipped in your smart lock is loaded with powerful
fingerprint algorithms to extract quality features from fingers, even in poor
conditions. Placing your finger on the sensor correctly helps consistency in
fingerprint recognition. The following directions and tips will guide you on
how to scan an optimal fingerprint image.
3.8 Fingerprint Scanning Directions

SECTION 3.9 ~ 3.10 15
3.9 Fingerprint Scanning Tips & Troubleshoot
Tips for Fingerprint Enrollment and Recognition
•
Place your finger to completely cover the sensor with maximum contact surface.
• Position the center of your finger (core) to the center of the sensor.
• Hold your finger still for more than a second until you hear a beep.
• Scan a finger that is clean and free from dirt.
•
Children ages 12 and under are not recommended to use fingerprint access
due to the constant changes of their fingers during growth.
• Elderly with fading fingerprints may have difficulty in recognition.
•
If your finger has a cut, scar, or cracked skin due to dryness, try another finger.
Troubleshooting Fingerprints
In case of poor fingerprint conditions
• If wet - wipe excess moisture from finger before scanning
• If dirty - wipe stains and dirt off from finger before scanning
• Make sure the sensor is clean from dirt or smudges - wipe sensor with soft
cloth regularly
For more troubleshooting help, visit http:// LocklyPro.com/support
3.10 Adding an RFID card
RFID cards can only be added through the APP, and a maximum of 999
RFID cards can be added.
On the App Access Management, select RFID card then tap "Add New RFID
Card"

16 SECTION 3.10
The Lockly Guard keypad will lit up and show the number sequence of the
RFIDs to be added.
Place the card into RFID card reading area.
• After the RFID card is successfully added, the keyboard will display PASS,
and then give a long "beep". The display will automatically exit and
illuminate with the PIN Genie screen.
• If the RFID card is not successfully added, the keyboard will display FAIL,
and then the screen will close with "beep" twice. If FAIL is displayed, return
to the previous application menu and try Add New RFID Card.
NOTE: When adding an RFID card, make sure the screen lit up and the card
is close to the RFID reading area, within 1cm.
If an RFID card is damaged or the card has not been encrypted properly, it
cannot be added and used normally.
3.10 Adding an RFID card (Continued)
Place the RFID card to the
screen where the RFID card
sensor is embedded.
PASS will show on the
keypad once card is
registered successfully.

SECTION 3.11 ~ 4.1 17
4.1 Unlocking with Access Codes
Lockly Guard Smart Lock can be unlocked using multiple ways - via your
stored
Access Code, registered fingerprint, smartphone with Bluetooth, the
physical
key supplied with your lock, or RFID card.
OK Button
3.11 Checking/Deleting an RFID Card
The RFID card can only be delet-
ed/checked through the APP.
On the App Access Management,
select RFID Card. All registered RFID
cards will be shown. Scroll down, select
the tap the profile you wish to delete.
Check and then tap "Delete User"
to confirm and complete deleting
the
RFID card.

18 SECTION 4.1
Slide your hand across the screen to activate the keypad.
Enter your 6 to 8 digit Access Code followed by the OK button. Press OK
anytime to reset if you entered the wrong digit.
If the Access Code entered is correct, the door will unlock. If the Access
Code entered is incorrect, Lockly Guard will beep twice.
Ten consecutive wrong attempts will put Lockly Guard in
“Safe Mode”. (See Section 4.8)
Lock your Lockly Guard by pressing the OK Button or by brushing your hand
across
the screen anytime when the door is closed. The smart lock will also
auto-lock
after unlocking based on your set auto-lock settings.
You may toggle between two types of keypad displays to enter your Access
Code. The fixed digit version and the PIN Genie version (Recommended).
Press and hold the OK Button for 3 seconds to toggle back and forth between
the two keypads.
(Sample display shown only)
Hold OK (3 sec)
PIN Genie Fixed Digit
4.1 Unlocking with Access Codes (Continued)