LogicMark FreedomAlert 35911 Installation instructions

v0.2
Guardian Alert
English
INSTALLATION & OPERATION INSTRUCTIONS
Model #35911

2FreedomAlert® v0.2
PLEASE READ THIS MANUAL COMPLETELY AND SAVE IT FOR REF-
ERENCE.
Thank you for choosing FreedomAlert®– the most unique Personal Emergency
Response System in the world, and covered by both US and Canadian patents.
FreedomAlert is your personal link to Family, Friends, or Emergency Personnel
when needed. FreedomAlert allows you to program up to 4 numbers to be reached
at the push of a button.
With FreedomAlert - there are:
No Activation Costs
No Contracts
No Monthly Fees
Up to 4 user programmable contacts to call anytime. You can personalize the system
with a ick of a slide switch on the Base unit to:
Call up to 4 custom contacts
Call up to 4 custom contacts & then the 911 emergency operator
Or just the 911 emergency operator.
Because you are speaking through the pendant, FreedomAlert allows you to person-
ally communicate your emergency from anywhere in your home or yard. Emergen-
cies can happen anyplace. And just one button activation.
Traveling? Whether you are moving across town or going to visit the grandkids
across the country - just unplug your FreedomAlert from the phone jack, unplug
the power adaptor and throw it in your suitcase. When you get to your destination,
simply plug it into the local phone jack and power outlet. No additional program-
ming needed. And if you call 911, they will automatically have the local ‘caller
ID’ of that location.
Voice prompts provide easy set-up and testing.
Base unit comes with 4 rechargeable batteries to provide up to 10-12 hours of
standby power in the event of a power outage.
Need others to share the system in your home. No problem, you can add as many
additional Pendants to one Base unit as you wish.

v0.2 FreedomAlert®3
TABLE OF CONTENTS
Overview of the FreedomAlert ................................................................2
Contents of FreedomAlert kit ..................................................................4
Limitation of Liability ..............................................................................5
Installing the Batteries..............................................................................6
Connecting the Base Unit
Power Connection...........................................................................8
Telephone Connections...................................................................8
How to Handle VoIP & DSL...........................................................9
Location of Base Unit ...................................................................10
Base Unit Options & Features
Friends List and Emergency Operator ..........................................10
Programming the Unit
Programming Telephone Numbers .............................................. 11
Telephone Number Programming Worksheet...............................12
Adding Additional Pendants to the System ..................................14
Operating the FreedomAlert
Operating the Pendant...................................................................15
Holding the Pendant......................................................................16
Hanging Up...................................................................................16
Lanyard, Belt Clip or Wrist-Strap.................................................16
Battery Check................................................................................17
System Check................................................................................18
Emergency Dialing Using the Panic Button .................................19
Operating Range ...........................................................................19
Water Resistance...........................................................................20
Periodic Testing / Maintenance
Replacing Batteries .......................................................................20
Out of Service Storage or Transportation .....................................20
Troubleshooting Guide ...........................................................................21
Disclaimer / General Warnings & Precautions / Safety ......................25
Warranty..................................................................................................28
Replacement Parts / Additional Accessories Available ........................29
Product Specications ............................................................................30

4FreedomAlert® v0.2
Pendant
Rechargeable Li-Ion Special
Pendant Batteries - 2 Pieces
Screwdriver
Base Unit
AC Adapter
Phone Cord
Wrist / Walker / Wheelchair
strap
Belt Clip
Lanyard
Rechargeable AA Batteries - 4 Pieces
Contents of the FreedomAlert Kit:
The items below are included with your FreedomAlert .

v0.2 FreedomAlert®5
Limitation of Liability
This page is a summary of the Disclaimer and Limited Warranty disclosed
in full at the end of this instruction manual.
The purchaser agrees by using this product to the terms and conditions below
and in the Disclaimer and Limited Warranty. The purchaser also agrees to
read and follow all instructions and warnings on the product and contained
within these Installation and Operation Instructions.
It will be the sole responsibility of the purchaser and user to assure that the
FreedomAlert product is installed and programmed properly, and that the unit
is used and maintained correctly. This includes, but is not limited to, periodic
use to assure that the FreedomAlert, including batteries, are in proper work-
ing order, that the unit is located in an appropriate location in the home, that
the electrical outlet is supplying power, and that the user has been educated
as to the operation and functionality of the product as a whole.
The FreedomAlert equipment is not designed or guaranteed to prevent any
loss or injury. This Limited Warranty and Disclaimer of Liability discussed
in full at the end of this instruction manual constitutes the terms of sale and
use of the FreedomAlert (and accessories) equipment, and if, notwithstanding
these terms of sale and use of the product, there should arise any liability on
the part of LogicMark LLC as a result of any cause whatsoever, regardless
of whether or not such loss, damage, or personal injury was caused by or
contributed to by LogicMark’s negligence to any degree or failure to perform
any obligation or strict products liability, such liability will be limited to an
amount paid by the Purchaser for the product.
Further, LogicMark has no obligation to assure that calls are made, received
or responded to, nor is LogicMark responsible for acts, or consequences of
the acts, of those responding.
LogicMark provides no monitoring service for this product. It is up to the
persons at the numbers called to respond in an appropriate manner.

6FreedomAlert® v0.2
Installing the Batteries
Pendant - small white/silver batteries. The Pendant requires one of the
white/silver Li-Ion (Lithium Ion) batteries at any given time. The pendant
should be able to run up to 2 months on a fully charged battery. The second
battery is to be charging in the Base unit when not being used in the Pendant.
There is no problem of over charging while in the base charger.
To install the battery - rotate the battery cap
90’counter-clockwise. Pull the battery cap
straight up to remove. Install the battery
with the negative side up facing the cap.
Re-install the cap by aligning the cap as
per the diagram to the left. Then push the
cap back down and rotate 90’ clockwise to
lock in place.
When the battery is first installed into
the Pendant - you will hear an audible
announcement of the battery status: “Bat-
tery is ok”; “Battery is low” or “Replace
battery now”. If the battery is fully dis-
charged when you get your unit - you may
not hear anything - at which point you
will need to charge one of the batteries up
overnight in the base charger before you
will be able to use the system.
You can check the battery status at any
time by simply pushing the gray battery test button on the back of the Pen-
dant for a second.
TO REMOVE THE BATTERY: Remove the cap and turn the pendant
upside down. Rap the pendant rmly against your hand a few times to get
the battery to fall out.
NOTE: These white/silver batteries are very special batteries that are not
available at your local store. See Specication on page 30 for more details,
or contact LogicMark to purchase replacement batteries.

v0.2 FreedomAlert®7
Place the extra Pendant battery into the front charging area of the Base unit
so that it will charge and be ready when its time to swap the batteries around.
The LED on the right side
will glow red when charg-
ing and green when fully
charged.
Base - larger batteries: The Base unit
requires 4 rechargeable NiMH batteries.
Unlike the Pendant battery - these are readily
available in many retail stores. These are to
provide you with up 10-12 hours of battery
back-up protection in the event of a power
failure. They will not be damaged by con-
tinually charging in the base unit.
When you rst get your unit - these batteries
will probably be low, or even fully discharged - and will need to be charged
overnight before being able to provide you the 10-12 hour battery back-up
protection.
Unscrew the cover on the bottom of the Base unit with the supplied screw-
driver. Install the 4 batteries as shown in the plastic engraving in the battery
compartment area. A few seconds after you install these, you might hear
“Running on battery power”. This will continue every minute for up to 15
minutes - then every 30 minutes until power is applied through the power
adaptor. (If you do not hear anything - this simply means your batteries will
need to be fully charged overnight. Or it may mean that you have already
plugged in the power adaptor - which is why it would not announce “Run-
ning on battery power”.
NOTE: the voice prompts of “battery is OK” etc only apply to the pendant
battery - not to the status of the base unit’s batteries. It is recommended that
you replace the base unit batteries with a new set of similar batteries every
two years.

8FreedomAlert® v0.2
Connecting the Base Unit
Power Connection. Simply plug in the AC Adapter in to the nearest elec-
trical outlet. Plug the other end of the AC power adapter into the Base unit.
You need to push the plug into the opening in the Base unit and twist 90’
clockwise to lock in place. To remove in the future, simply rotate 90’ coun-
ter-clockwise and pull outward.
Caution: Do not plug the AC Adapter into an outlet which is controlled
by a switch. The switch could accidentally be turned off, thus rendering
the Base unit inoperable after approximately 10-12 hours when the back
up batteries become discharged.
Telephone Connection. No special phone line or special service is required
to use your FreedomAlert. Your phone will work with your existing touch-
tone phone line and existing service. It works the same way as any cordless
phone. (Touch Tone service is required). Simply plug one end of the
telephone cord into your telephone jack in the wall, and the other end into
either one of the telephone jacks at the back of the Base unit. Note - you
will feel a ‘click’ when the jacks are rmly seated in the wall and the Base
unit jack receptacles.
If you need to plug a conventional telephone into same outlet used by the
FreedomAlert, simply plug the telephone into the spare jack at the back of
the Base unit.

v0.2 FreedomAlert®9
How to Handle VoIP & DSL
If Your Phone System is VoIP: Voice-over-Internet Protocol (VoIP) is a
telephone service that sends your call over the Internet instead of through
the regular telephone system. FreedomAlert will work well on most VoIP
systems.
It is important (if you haven’t already done so) that you register your physi-
cal address with your VoIP provider and check to insure that 911 service is
available to you.
If you are unsure if your phone system uses VoIP, or to nd if your VoIP system
is capable of calling 911, please contact your telephone service provider.
To install FreedomAlert, simply plug the product into the telephone jack (or
adaptor jack) that you would normally plug a regular telephone into.. Note,
if you have both a working traditional phone line AND a VoIP phone system
we recommend connecting the FreedomAlert system to the traditional phone
line.
For more information on using the FreedomAlert product with your VoIP
system, visit our website at www.LogicMark.com and view the FAQ under
the OUR PRODUCTS tab.
How to Handle DSL: If your home has DSL
service for your computer, you will need to
use a DSL lter in line with the FreedomAlert
OR IT WILL NOT WORK. This lter can be
obtained from a local electronics supplier or
your DSL service provider. See illustration
to the right.
To FreedomAlert

10 FreedomAlert® v0.2
Locating the Base Unit: For best results and longest range, locate the Base
unit in an area away from household appliances which could present electrical
interference. These include microwave ovens, televisions, electric mixers
or blenders, hair dryers, wi routers or other cordless phones. Do not place
on a metal surface.
If more than one FreedomAlert is to be used in one home, it is recommended
that the Base units be located at least 10’ apart.
Base Unit Options and Features:
The FreedomAlert can work right out of the box with no programming. To
avoid programming any telephone numbers, simply slide the slide switch
at the back of the Base unit to the “911 Only” mode. Then, when you push
the blue button on the Pendant - you will be immediately connected to 911
emergency services. Note: If no Friend’s list phone numbers are entered
or a mistake was made while programming the Freedom Alert, it will
automatically default to 911 for each of the 3 slide switch settings.
If you choose not to program any Friends numbers, simply skip these next
steps on Programming Telephone Numbers and jump to page 14.
Friend’s List and Emergency Operator.
In addition to being able to call 911, you can also program up to 4 telephone
numbers of your choosing. You need not program all 4 - just one if you
like. Typically, you might have it programmed for 2 numbers - to call your
neighbor and if they are not available, to call a family member. Even if you
do program a number or more into the Base unit - you can still at any time
choose to call “911 Only” by just sliding the switch at the back of the Base
unit. Your numbers remain in memory and will be ready for use when you