MINOLTA-QMS ENord magicolor 3100 User manual

magicolor 3100
User’s Guide
®
1800658-001C
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Thank You
Thank you for purchasing a magicolor 3100. Your magicolor 3100 is specially
designed for optimal performance in Windows, Macintosh, and networking
environments.
Trademarks
The following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the MINOLTA-
QMS logo, Crown, CrownNet, and magicolor.
Minolta is a trademark of Minolta Co., Ltd. Other product names mentioned in this
guide may also be trademarks or registered trademarks of their respective owners.
Proprietary Statement
The digitally encoded software included with your printer is Copyrighted © 2002 by
MINOLTA-QMS, Inc. All Rights Reserved. This software may not be reproduced, mod-
ified, displayed, transferred, or copied in any form or in any manner or on any media,
in whole or in part, without the express written permission of MINOLTA-QMS, Inc.
Copyright Notice
This guide is Copyrighted © 2002 by MINOLTA-QMS, Inc., One Magnum Pass,
Mobile, AL 36618. All Rights Reserved. This document may not be copied, in whole or
part, nor transferred to any other media or language, without written permission of
MINOLTA-QMS, Inc.
Notice
MINOLTA-QMS, Inc. reserves the right to make changes to this guide and to the
equipment described herein without notice. Considerable effort has been made to
ensure that this guide is free of inaccuracies and omissions. However, MINOLTA-
QMS, Inc. makes no warranty of any kind including, but not limited to, any implied
warranties of merchantability and fitness for a particular purpose with regard to this
guide. MINOLTA-QMS, Inc. assumes no responsibility for, or liability for, errors
contained in this guide or for incidental, special, or consequential damages arising
out of the furnishing of this guide, or the use of this guide in operating the equipment,
or in connection with the performance of the equipment when so operated.
Registering the Printer
Mail—Fill out and send in the
registration card enclosed in
your shipment or downloaded
from www.onlineregister.com/
minolta-qms/
Internet—Follow the
instructions on
www.onlineregister.com/
minolta-qms/
or
Software Utilities
CD-ROM—
Follow the instructions on the
CD-ROM.
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Contents
Contents
1 Replacing Consumables .............................................................................. 1
Introduction 2
Consumable Life Expectancies 2
Consumables Life Expectancies Chart 5
Replacing the Fuser Unit 7
Replacing the Imaging Unit 12
Replacing a Toner Cartridge 16
Replacing the Transfer Unit 21
2 Using Media ................................................................................................... 23
Introduction 24
Media Storage and Handling 25
General Notes about Media 28
Media Trays 28
Media Sizes and Print Area 29
Page Margins 30
Image Alignment 31
Output Tray 31
Media 32
Plain Paper 34
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Contentsii
Special Note about Custom (and Oversized) Media 35
Thick Stock 36
Envelopes 37
Glossy Media 38
Label Stock 38
Postcards (Japanese size) 39
Transparencies (Uncoated Only) 40
Loading Media 42
Preparing the Media 42
Loading and Printing Media 42
Using Media Other Than Plain Paper 47
System Memory (RAM) Requirements 52
Duplexing 53
3 Maintaining the Printer.....................................................................................55
Introduction 56
Cleaning 58
Internal Cleaning Cycles 58
Cleaning Schedule 58
4 Troubleshooting ..............................................................................................63
Introduction 64
Printing a Status Page 64
PDF File Printing 65
Adjusting Memory Clients for PDF Printing 65
Printing Preformatted Files Using Crownview 65
Troubleshooting PDF Direct Printing from CrownView 65
Preventing Media Jams 66
Automatic Jam Recovery 67
Understanding the Media Path 67
Understanding Media Jam Status Messages 68
Clearing Media Jams 69
Media Jam Duplex 70
Media Jam Feed 71
Media Jam Fuser 75
Media Jam Registration 77
Mismatch Jam 78
Solving Problems 79
Media Jams and Media Transport Problems 79
Other Problems 82
Printing Quality 88
Status, Error, and Service Messages 94
Service Messages 104
HP-GL Error Codes and PCL Error Codes 105
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Contents iii
PostScript Errors 106
Additional Assistance 106
5 Installing Other Accessories ....................................................................... 107
Introduction 108
Antistatic Protection 109
BuzzBox 110
What's in the Kit? 110
Installing BuzzBox 110
Using the BuzzBox 111
Dual In-Line Memory Modules (DIMMs) 111
Emulations, Fonts, and Other Software 117
Emulations 117
Fonts and Forms 120
High-capacity Input Feeder (HCIF) 123
Media Trays 127
Interfaces and Daughterboards 127
Interfaces 127
SC-215 Color Convenience Copier 129
Follow the installation instructions included with the SC-215. 129
SCSI Interface 129
Internal IDE Hard Disk Drive 132
Time-of-Day Clock 134
Tray Cover 137
6 Color Printing ............................................................................................... 139
Introduction 140
Color Registration 140
PRISMLASER™ Technology 142
Color Management and Control 142
MINOLTA-QMS QCOLOR Technology 142
Further Information 143
7 Storage, Deinstallation, Shipping, and Packing ........................................ 145
Storing the Printer 146
Deinstalling the High-capacity Input
Feeder (HCIF) 147
Shipping the Printer 149
Prepare the Printer for Shipment 149
Packing the Printer 154
8 Technical Specifications ............................................................................. 159
Requirements 160
Space Requirements 160
Location Requirements 160
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Contentsiv
Power Requirements 162
ENERGY STAR Compliance 163
Engine and Controller Specifications 164
Print Speed 164
Engine 165
Controller 166
Electrical 168
Physical 171
Consumable Life Expectancies 172
IPP 174
Document Option Commands 176
Header/Trailer Page Commands 176
HP-GL Emulation Commands 176
HP PCL 5e Emulation Commands 176
Lineprinter Emulation Commands 177
PostScript Emulation Command 177
CCITT Groups 3 and 4 Commands 177
Document Formatting 178
Job and Subjob Boundary Commands 178
LN03 Plus Commands (Optional Emulation Required) 178
CALS Commands (Optional Emulation Required) 179
TIFF Commands (Optional Emulation Required) 179
Menus 179
Configuration Chart Conventions 179
Security Menu 179
Operator Control Menu 180
Administration Menu 181
Administration/Communications/Resident NIC/CrownNet Menu 182
TCP/IP Menu 186
Manufacturer’s Declarations of Conformity 187
Index...............................................................................................................191
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1
Replacing
Consumables
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Introduction2
Introduction
Consumable Life Expectancies
What is a consumable?
A consumable is an item that needs to be replaced at regular intervals. For
the magicolor 3100, consumables include:
„Fuser unit
„Imaging unit
„Media feed roller
„Toner cartridges
„Transfer unit
What is a plane?
A plane (also called a face) is a single pass of media past the imaging unit. A
two-sided (duplex) page (also called a sheet) consists of two passes of the
imaging unit.
The number of sheets printed shown on the startup page may differ from the
sheets printed and faces printed statistics in CrownView and on the consum-
ables statistics page (Operator Control/Consumables/Print Statistics). The
numbers on the startup page refer to number of sheets/faces printed during
the lifetime of the printer.
Item Page
“What is a consumable?” page 2
“What is a plane?” page 2
“What is the life expectancy of consumables?” page 3
“How do I order consumables?” page 5
“Where can I get more information?” page 6
“How do I replace the fuser unit?” page 7
“How do I replace the media feed roller(s)?” page 10
“How do I replace the imaging unit?” page 12
“What are the toner cartridge life expectancies?” page 16
“How should I handle toner cartridges?” page 17
“How do I replace a toner cartridge?” page 17
“How do I replace the transfer unit?” page 17
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Consumable Life Expectancies 3
The numbers in CrownView (a printer-based application for accessing printer
configurations, status, and consumables usage information) and on the
consumables statistics page refer to the number of sheets/faces printed to
date during the current consumables tracking period (Administration/
Consumables/Start Period menu).
What is the life expectancy of consumables?
Attention
The stated onsumable life expectancy is expressed in simplex letter/A4
pages @ normal 5% coverage in continuous printing—for example,
average four-page jobs (optimal consumable life). A duplex page is
equivalent to two simplex pages.
The actual life expectancy will vary (or be reduced) based on printing
under specific operating conditions and other printing variables, such
as intermittent printing—for example, one-page jobs, ambient
temperature, humidity, media type, page size, and content of material
printed—for example, text or graphics.
Attention
Failure to follow instructions as outlined in this manual could void your
warranty. Use of consumables not manufactured by MINOLTA-QMS or
use of non-supported print media may cause damage to your printer
and void your warranty. If MINOLTA-QMS printer failure or damage is
found to be directly attributable to the use of non-MINOLTA-QMS
consumables, MINOLTA-QMS will not repair the printer free of charge. In
this case, standard time and material charges will be applied to service
your printer for that particular failure or damage.
The following messages indicate that an item needs to be replaced.
Item This item needs replacing
after... Comment
Fuser unit REPLACE FUSER UNIT
displays in the message
window.
See “How do I replace the fuser
unit?” on page 7.
Replace the fuser and the
media feed rollers at the
same time. Reset the
statistics on the control
panel (Operator Control/
Consumables/Item
Replaced/Fuser) menu.
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Consumable Life Expectancies4
Imaging unit
(4 OPCs, 4
developers,
imaging unit
transfer roller)
REPLACE IMAGING UNIT
displays in the message
window.
See “How do I replace the
imaging unit?” on page 12.
After replacing the
imaging unit, the imaging
unit automatically resets
its statistics.
Media feed
roller(s) REPLACE FUSER UNIT dis- plays in the message window.
See “How do I replace the fuser
unit?” on page 7.
Replace the fuser and the
media feed roller(s) at the
same time.
Toner
cartridge <
COLOR > TONER EMPTY
displays in the message
window.
See “How do I replace a toner
cartridge?” on page 17.
After replacing the toner
cartridge, reset the
statistics on the control
panel. (Operator Control/
Consumables/ Item
Replaced/<
Color
> Toner)
menu.
Transfer unit REPLACE TRANSFER UNIT
displays in the message
window
.
See “Replacing the Transfer
Unit” on page 21.
After replacing the
transfer unit and media
feed rollers, reset the
statistics on the control
panel (Operator Control/
Consumables/Item
Replaced/Transfer Unit)
menu.
Item This item needs replacing
after... Comment
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Consumable Life Expectancies 5
Consumables Life Expectancies Chart
How do I order consumables?
Choosing the right consumables for your printer not only increases its
reliability and performance, but also minimizes the risk of damage. For
example, only MINOLTA-QMS toner cartridges are designed to meet the
exact specifications of your MINOLTA-QMS printer, giving maximum
performance, efficiency, and long life.
Fuser Unit and
Media Feed
Roller(s)
Approximately 100,000 simplex pages
Imaging Unit* Imaging Unit*
Number of
Pages per Job Maximum Simplex
Pages or
Percent Toner
Coverage (Four-
Page Average)
Maximum
Simplex
Pages
1 12,500 35%–40% 15,000
2 21,000 30%–35% 17,000
3 26,000 25%–30% 20,000
4 (Average Size) 30,000 20%–25% 23,000
5 and Above 30,000 Less Than 20% 30,000
Notes: *The imaging unit life is dependent on the average number of pages or the
toner coverage, whichever comes first. For example, if you print four-page simplex
jobs at 5% coverage, the maximum is 30,000 pages. If you print four-page simplex
jobs, and your black (or any color) toner has exceeded a total of 35% coverage, your
maximum is 15,000 pages.
The highest coverage of color will lead the life of the
imaging unit, not the average of four colors.
A simple display of pages remaining on
your imaging unit life is in your CrownView Statistics. For more information, see the
CrownBooks
in PDF on the
Software Utilities
CD-ROM.
Toner
Cartridges Percent Coverage of Simplex Pages (Average Job Size of Four Continuous Pages)
5% 10% 15% 20% 25% 30% 35% 40%
Black 8,500 4,250 2,833 2,125 1,700 1,417 1,214 1,063
Yellow, Magenta,
Cyan 6,000 3,000 2,000 1,500 1,200 1,000 857 750
Transfer Unit Approximately 25,000 simplex pages @ 5% coverage.
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Consumable Life Expectancies6
Toner cartridges (either single cartridges or in four-toner Toner Value Kits)
and other consumables for your printer are available from your local vendor
or Q-SHOP (www.q-shop.com).
Where can I get more information?
To access consumables usage information, use the Operator Control/
Consumables/Print Statistics menu on the control panel, or use the
CrownView printer web page.
For further information about the consumables statistics page and
replacement menus, refer to the
CrownBooks
in PDF on the
Software Utilities
CD-ROM. Consumables for your printer are available from your local vendor
or Q-SHOP (www.q-shop.com).
If you need more assistance, information can be found at
www.minolta-qms.com/support (click on Answer Base).
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Replacing the Fuser Unit 7
Replacing the Fuser Unit
WARNING!
The fuser can become extremely hot and cause severe burns.
Make sure the printer is cool before handling it.
ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß
Verbrennungsgefahr besteht. Bitte lassen Sie die Fixiereinheit einige
Zeit abühlen, bevor Sie diese berühren.
How do I replace the fuser unit?
1Turn the printer off c.
2Open the front cover (button A) d, e.
3Open the imaging unit cover.
The fuser fuses the toner onto the media.
Replace the fuser unit (fuser and media
feed rollers) when the control panel
displays the message REPLACE FUSER
UNIT.
A
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Replacing the Fuser Unit8
4Close the front cover.
5Open the front cover (button B) c, d.
6Unlock the fuser unit by sliding the two
side locks forward.
7Lift up both levers of the fuser unit.
B
1
2
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Replacing the Fuser Unit 9
8Grip the unit’s levers, and gently lift it
out of the printer.
5"
Dispose of the used fuser
according to your local
regulations.
9Unpack a new fuser unit, lift up both
levers c, grip the fuser unit by the
levers, align it with the slots in the
printer, and slowly lower it d.
10 Completely push down both levers of
the fuser unit.
11 Lock the fuser unit by sliding the two
side locks backwards.
12 Close the covers c, d.
13 Continue with the media feed roller(s)
replacement. “How do I replace the
media feed roller(s)?” below.
1
1
2
21
1
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Replacing the Fuser Unit10
How do I replace the media feed roller(s)?
1Pull the media tray out of the printer
until it stops.
2Hold the tray with both hands, lifting slightly, and remove it from the
printer.
Push the tabs of the media feed roller cover to open the cover.
The media feed rollers feed media from the
media tray(s) into the printer. When the media
feed rollers deteriorate, media may not feed
correctly from the media tray, resulting in media
jams. Replace the media feed roller in each
500-sheet media tray each time you replace the
fuser unit.
Three media feed rollers are included with the
fuser unit. If you do not have a high-capacity
input feeder (HCIF), two of the rollers do not
need to be installed.
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Replacing the Fuser Unit 11
3Lift the clip at the end of the media
feed rollers c, and remove the
media feed rollers d.
4Align the new media feed rollers’ axis with the shaft in the media tray as
illustrated and slide the shaft through the roller until the clip locks into the
groove at the end of the shaft.
5Close the media feed rollers cover c.
6Hold the media tray with both hands,
align it with the opening in the printer
and gently insert it.
7Push the media tray completely back
into the printer. d
8If you have a high-capacity input
feeder (HCIF), repeat steps 1–8 for
each media tray.
9Turn the printer on. e
10 For both the fuser and the media feed rollers, in the Operator Control/
Consumables/Item Replaced/Fuser menu, choose Yes to reset the
consumables usage monitoring system.
5"
You must manually reset the consumables usage monitoring
system to ensure accurate consumables monitoring.
2
1
3
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Replacing the Imaging Unit12
Replacing the Imaging Unit
Attention
The OPCs are extremely sensitive to bright light, direct sunlight, and
touch. Always leave the imaging unit in its protective package until
you’re ready to install it. Any exposure to light should be avoided and
limited to less than two minutes, or permanent damage could result.
If you suspect the OPCs are damaged due to exposure to light, put the
entire imaging unit in a dark place to recover. Depending on the amount
of exposure, recovery may take up to two hours. Recovery time is
dependent on the amount of exposure sustained, and recovery is not
guaranteed. Any damage resulting from mishandling of the OPCs will
void the warranty of the OPCs.
How do I replace the imaging unit?
WARNING!
The fuser can become extremely hot and cause severe burns.
Make sure the printer is cool before handling it.
ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß
Verbrennungsgefahr besteht. Bitte lassen Sie die Fixiereinheit einige
Zeit abühlen, bevor Sie diese berühren.
The imaging unit contains 4 OPCs (Optical
Photo Conductors), 4 developers, and an
imaging unit transjnfer roller that forms the
image that is developed and transferred to the
media. When the imaging unit is worn out, the
message REPLACE IMAGING UNIT
appears. After the imaging unit is replaced, the
printer automatically resets the consumables
count. Imaging unit life is directly related to the
number of rotations of the OPCs. Longest unit
life is achieved with continuous printing or
minimum 4-page job size. Intermittent printing
with small job sizes requires a cleaning rotation
after each one-page simplex job, and therefore
impacts OPC life.
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Replacing the Imaging Unit 13
1Turn off the printer c.
2Open the front cover (button A) d,e.
3Open the imaging unit cover.
4Remove the used imaging unit.
WARNING!
Dispose of the used imaging unit according to your local regulations.
Do not dispose of it by burning.
ACHTUNG! Entsorgen Sie die Belichtungseinheit keinesfalls durch
Verbrennen, sondern ordnungsgemäß entsprechend den lokalen
Bestimmungen.
A
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Replacing the Imaging Unit14
5Remove the new imaging unit from
its protective bag.
6Holding the imaging unit horizontally,
carefully pull the tabs straight out and
completely away from the unit.
Attention
Do not twist the tab as you
are pulling it. If any tab
doesn’t pull completely
out (you must be able to
see the circle imprinted on
the end), the imaging unit
must be replaced.
7Carefully remove the protective cover.
5"
We strongly suggest that you
save the packaging materials
in case you ever need to move
or ship the printer.
8Gently guide the imaging unit
straight into the printer, following the
arrows on the printer to seat the
pins.
Attention
You can damage the unit if it is
not aligned correctly.
2
6
"
/
6
6
0m
m
transfer rollerImaging unit
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