Mitel 6970 User manual

QUICK REFERENCE GUIDE
MITEL 6970 IP
CONFERENCE PHONE
Extension number
Dialpad
Volume Down
Volume Up
Mute
Active Call / Mute
Indicator
Mute
Show / Hide Dialpad
Directory
Goodbye
Quick Reference Guide
Bottom Softkeys
USB 2.0
LCD Touchscreen
Status Bar
Hide Dialpad

1. Ensure on-screen dialpad is displayed; if not,
press the Dialpad key.
2. Using the on-screen dialpad, enter the phone
number to which you want to place the call.
3. Tap the Dial softkey.
Placing calls
Tap the Answer softkey to answer
the incoming call.
Answering an incoming
call
You can use the Volume Up and Volume Down
keys to adjust the volume of the speakerphone.
To adjust the volume of the speakerphone:
1. Tap the Volume Up key to increase the volume.
or
2. Tap the Volume Down key to decrease the volume.
The phone displays a volume level pop-up window.
Adjusting the volume
Top Softkeys
Dialpad
screen
Status Bar
Bottom Softkeys
Top Softkey
Page Indicator
• The More softkey allows switching between two softkey pages.
• The Settings softkey provides access to the phone settings.
More softkey
Home screen and Dialpad screen
Press the Show/Hide Dialpad key to switch between the Dialpad and Home screens.
Dialpad
Home screen

•Tap the Drop softkey or press the
Goodbye key.
When hot desk logged in, a dialog will open
asking if you want to stay logged in whenever you end a call.
Ending calls
There are two Mute keys, one at the top and the other under
the LCD touchscreen.
•Press either Mute key to mute a call.
Muting and unmuting
a call
1. Press and hold a blank softkey to add a Speed Dial number
or an existing Speed Dial softkey to edit it.
2. Enter a label to the softkey by using the on-screen
keyboard.
3. Tap the Number field and enter a number.
4. Tap the Save softkey.
To make a speed call, tap the softkey that you have
programmed with the Speed Dial functionality.
For more information about other features of the softkeys,
see the
Mitel 6970 IP Conference Phone User Guide.
The Mitel 6970 IP Conference Phone supports
three types of call transfer:
Blind Transfer: You can transfer a call directly to another
extension without consulting with the person receiving the
call.
Consultative Transfer: You can consult with the person you
are transferring the call to, before you complete the transfer.
To do this, simply remain on the line to hear from the person
at the other end.
Direct Transfer: You can transfer an ongoing call to another
ongoing call.
To perform a blind or a consultative transfer, do the
following:
1. During a call, tap the Xfer softkey.
2. Enter the extension number (or the outside number) of
the other party on the dialpad.
3. Tap the Xfer softkey to complete a blind call transfer.
or
Tap Dial and remain on the line to speak with the person
before pressing the Xfer softkey or the Goodbye key. After
the call is transferred, the phone returns to the Home or
Dialpad screen.
To perform a direct transfer, do the following:
1. Ensure you have two active calls and place the transfer
recipient’s call on hold.
2. Tap the party to whom you want to transfer the active call.
3. Tap the Xfer softkey to complete the direct call transfer.
Transferring a call
1. While on an active call, tap the Conf softkey.
This automatically places the call on hold
and allows you to dial a contact you would like to add
to the call.
2. Dial the number using the on-screen dialpad
or
3. Close the dialpad to dial a contact by using a Speed
Dial softkey.
4. Wait for an answer, consult, and then tap the Conf
softkey to create a conference call.
Creating a conference call
When Mute is active, the Mute icon appears in the status bar
and Mute indicators turn red.
Accessing Settings
The Settings menu allows you to customize
the phone settings, view network information,
and configure phone features. This menu provides a single
point of access to all your phone settings. Example settings
include status, language, call forward, bluetooth,audio,
and display.
For more information about phone settings, see the Mitel
6970 IP Conference Phone User Guide.
Programming Top and
Bottom Softkeys
You can program softkeys by pressing and holding a blank
softkey location for an extended period of time. Softkeys
can be programmed with the Speed Dial function allowing
you to dial a specified number with one tap of the softkey.
To program or edit a Speed Dial softkey, do the following:

1. On the Home of Dialpad screen, tap the Log In
softkey.
Note that this softkey can be configured as a top softkey or
as a bottom softkey.
2. Using the on-screen keyboard, enter your login name / ID
and tap Enter.
3. Enter your password and tap Enter.
The phone performs the authorization process, and on
successful authorization, you are logged in.
Hot Desking
In addition to the IP phone UI options,
you can customize your phone using the
Mitel Web UI. To access your phone using
the Mitel Web UI, you need to know your phone’s IP address.
To find your phones IP address, do the following:
1. On the idle Default screen, tap the Settings softkey.
2. Tap the Status icon.
3. On the left pane, tap Network and check the IP address.
To use the Mitel Web UI, do the following:
1. Open your web browser, enter your phone’s IP address
in the address bar and press Enter.
2. At the prompt, enter your user name and password and
click OK
3. The Status window displays for the IP phone you are
accessing.
Mitel Web UI
2. Tap the contact folder you want to view.
3. In the Contacts folder, search for the contact by
entering the name of the contact in the search bar.
4. Tap the (Call) icon against the contact within the
search results list to place a call.
To add a new contact to your Personal folder:
1. Press the (Directory) key.
2. Tap the Add New softkey.
3. Fill in the fields using the on-screen keyboard.
4. Tap the Save softkey to save the contact to the Personal
folder.
Directory
The Directory application provides access
to the Corporate Directory and also provides
a Personal folder to which users can add contacts.
To use the Directory application:
1. Press the (Directory) key.
1. On the Default screen, tap the Meetings softkey.
2. Tap a meeting from the list and then tap the Join softkey
to join a scheduled meeting.
Or
From within the Meeting Notification screen, tap the Join
softkey.
Your System Administrator must install and configure the
MiCollab Meeting Center application for your Mitel 6970 IP
Conference Phone before this feature can be used.
You can logout of the Mitel Web UI at any time by clicking
Log Off.
For more information about the features and settings that
you can configure through the Mitel Web UI, see
the Mitel
6970 IP Conference Phone User Guide.
Meetings
The Mitel 6970 IP Conference Phone supports
the MiCollab Meeting Center application, which
provides a list of the user’s scheduled conferences and
enables easy one-touch access to conference calls. If
enabled, a meeting notification screen will automatically
open when a meeting is about to start. Tap the Join softkey
to dial in to the meeting audio bridge. The phone will
automatically dial the meeting ID and PIN (if required).
A list of meetings scheduled for the day can be accessed by
tapping the Meetings softkey from within the idle Default
screen.
To join a meeting:

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Any reference to third party trademarks are for reference only and Mitel makes no representation of ownership of these marks.
mitel.com
More Information
For details on all the available features and options, refer to
the Mitel 6970 IP Conference Phone User Guide
1. On the bottom of the phone, locate the extension
microphone ports.
2. Carefully insert the extension microphone cable into the
extension microphone port.
Use of corded extension microphones
To use the corded extension microphones with your Mitel
6970 IP Conference Phone:
1. Connect the extension microphones.
2. Place the microphones on the conference table so as
to pick up meeting participants who are at a distance
from the conference phone. Ensure that the extension
microphones are at least 7 feet (2.1 meters) away
from the phone. See the
Mitel 6970 IP Conference
Phone User Guide for optimal microphones placement
recommendations.
3. You can mute and unmute a call using the extension
microphone by alternately pressing the Mute button on
the microphone.
• Sync your mobile phone’s contact list and call history with
your Mitel 6970 IP Conference Phone.
• Answer a mobile phone call using your Mitel 6970 IP
Conference Phone.
• Move mobile call audio between the Mitel 6970 IP
Conference Phone and your mobile phone.
Note: The MobileLink feature requires a specific Mobile
softkey (initially labelled "Connect") to be added to the
phone. To add this softkey, contact your System
Administrator.
Pairing your Mobile phone
1. Hot-desk log in to the Mitel 6970 IP Conference Phone.
2. Tap the Mobile softkey on the Home screen.
or
Tap the Settings softkey and select the Bluetooth icon.
3. Ensure Bluetooth functionality is enabled. If it is not
enabled, swipe the Bluetooth toggle switch to the right to
enable Bluetooth functionality (a Bluetooth icon will
appear in the status bar).
4. Tap Available Devices to view a list of discovered
Bluetooth devices.
5. Select your Mobile Phone from the list of available
Bluetooth devices.
6. Tap OK to confirm the connection.
The connected Bluetooth mobile phone is added to the
list of Paired Devices and is ready to use. The Mobile
softkey label changes from "Connect" to the name of the
paired mobile phone.
Even though you may have paired your mobile phone with
your desk phone, you will still need to pair your mobile
phone with the Mitel 6970 IP Conference Phone after
you hot-desk log in. You need to pair your mobile phone
only once with the 6970 phone as it will automatically
connect every time you hot-desk log in to the Mitel 6970 IP
Conference Phone once paired.
Answering an incoming MobileLink call
When you receive an incoming MobileLink call, the label of
the Mobile softkey changes to the number or the name of
the calling contact and the Mobile label appears in the status
bar.
MobileLink
The Mitel 6970 IP Conference Phone supports
the MobileLink feature when you are logged in.
This feature provides seamless mobile phone integration
using Bluetooth wireless technology.
MobileLink enables you to:
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To answer an incoming MobileLink call:
1. Tap the Answer softkey.
or
2. Tap the Mobile softkey.
Moving audio from an active mobile call between the mobile
and conference phones
• Tap the Mobile softkey to pull the mobile call audio
from your mobile phone to the conference phone.
• Tap the Push Call softkey to move the mobile call audio
from your Mitel 6970 IP Conference Phone to your
mobile phone.
Note: The MobileLink feature is available only if you log
in to the hot desk feature of your Mitel 6970 IP
Conference Phone.
Accessory Support
Corded Extension Microphones
To ensure better coverage within large rooms,
the Mitel 6970 IP Conference Phone supports up to two
optional extension microphones.
Connection of extension microphones
To connect an extension microphone: