Mitel MiVoice 5312 User manual

47 Main Street ❘PO Box 592 ❘Warwick NY 10990-0592 ❘800.952.7642 www.alteva.com
Mitel 5312 IP Phone–Quick Reference Guide
Make a call
1. Lift the Handset, or press a LINE
APPEARANCE memory key, or press
the SPEAKER function key.
2. Dial the number from the keypad.
—or—
Press a SPEED DIAL memory key.
Make a call using Redial
1. Press the REDIAL function key.
2. Choose the number by scrolling
through the list with the ARROW
keys.
3. Press the REDIAL function
key again.
Make a call using the Directory
1. Press the DIRECTORY
function key.
2. Enter the first letter of the name
using the keypad.
3. Use the ARROW keys to scroll to the
name of the person you are calling.
4. To dial, press the REDIAL
function key.
Mute a call
While on a call, press the MUTE
function key to toggle between turning
the microphone off and on.
Place a call on Hold
While on a call press the HOLD
function key.
Retrieve a call from Hold
Press the flashing LINE APPEARANCE
memory key.
Transfer a call
While on a call:
1. Press the TRANSFER function
key
2. Dial the number.
3. Press the TRANSFER function
key and hang up.
— or —
Announce the call, press the TRANSFER
function key and hang up.
Make a three way call
While on a call:
1. Press the TRANSFER function
key twice.
2. Dial the second number.
3. Announce the call.
4. Press the TRANSFER function
key once to join the parties.
Retrieve a message
Press the MESSAGE function key.
Follow the voice instructions.
Directory Key Displays company internal directory.
Cancel Key Cancels current action.
Redial Key Displays list of recently dialed calls.
Can also be used to dial from a displayed list.
Speaker Key Disables and enables handsfree mode.
Hold Key Puts current call on hold.
Transfer and Pressing once starts transfer.
Conference Key Pressing twice starts conference.
Message Key Accesses your voicemail.
Mute/Unmute Key Turns off the handset, headset or
handsfree microphone.
Handset
LCD Display
Message
Waiting
Lamp Volume/
Contrast/
Scroll
Mute Key
Speaker Key
Feature Keys
Keypad
Microphone
Memory Keys
Speaker
Fixed Function Key Legend

1. Activating a phone
To activate your phone, follow these steps:
A) If your network is configured with Power Over Ethernet (POE) follow the step
below and continue to step 4:
•Connect one end of an Ethernet cable to your network LAN jack and the
other to the phone port marked by the symbol on your 5312
IP phone.
B) If your network is not configured with POE, follow steps 1-3 and continue to step 4.
1. Connect one end of an Ethernet cable to the network icon connector
marked by the symbol on the power supply and the other
end to the network LAN jack.
2. Connect one end of an Ethernet cable to the phone icon connector marked
on your power supply and the other end to the phone port marked by the
symbol on your 5312 phone.
3. Connect the phone power supply into a power outlet.
4. If you also need to connect your computer to the LAN, connect an Ethernet
cable from your computer’s network port to the phone port marked PC.
5. Wait for the phone to display the
following (this may take 30 seconds
or more):
6. To log into your phone, press *00
on the phone keypad. The display
will show:
7. Enter your extension. If you have
login/logout privileges, the display
will show:
8. Enter your PIN.
9. Press the # key. The display will show:
where xxx is the extension of your phone.
You have now successfully activated the phone and are ready to make calls.
3. Programming Memory Keys
To customize your phone features, follow these steps:
1. Log in to the web administration interface.
2. Select My Phone in the left-hand menu.
3. Select Mitel 5312 IP Phone from the Phone
Model drop-down list if this is not already displayed.
Note: The phone that you are currently logged into
will be marked with an *.
4. Select the memory key that you want to program.
5. Enter the information in the fields displayed in the
Program Memory Details window.
6. Select Save to save your changes or
Close Window to cancel your changes.
7. Select the Print Key Labels button.
4. Setting up your call coverage
Call coverage allows you to specify where calls you
do not answer should be directed. Call coverage
options include voice mail, an auto attendant, a
co-worker’s extension, or another phone number
such as your home number or cell phone.
To configure your call coverage, follow these steps:
1. Log in to the web administration interface.
2. Select My Settings in the left menu.
3. From the menu appearing in the main frame,
select View and edit call coverage options.
4. The main frame will display the call coverage
options. Follow the on-screen instructions.
5. Select the Save button to save your changes.
5. Recording your name announcement
Callers hear your recorded name announcement as
confirmation when they use the auto attendant name
directory to contact you.
Note: The recorded announcement is for the auto
attendant. It is not your voice mail greeting.
To record, or re-record your name announcement,
follow these steps:
1. Log in to the web administration interface.
2. Select Personal Details in the left menu.
3. Select the Record Name Announcement button
on the Personal Details page.
4. When a Record Prompt pop-up window is
displayed, follow the instructions.
2. Logging in to the web administration interface
To log in to the web administration interface, follow these steps:
1. Open your web browser.
(Internet Explorer 6.0 or higher or Mozilla Firefox 1.5.0.4 or higher).
2. Enter the URL for telephone users (provided by your administrator).
The Login screen appears.
3. Enter your extension and PIN (provided by your administrator).
Your personal Home Page will appear.
For assistance on performing any of the functions on this page,
select Help or refer to the Mitel IP Phone User Reference Guide.
Mitel 5312 IP Phone – Quick Reference Guide