Yealink W60P Telesystem User manual

Claranet | Hosted Voice V2 Yealink W60P User Guide | All Rights Reserved © 2010 Claranet
Claranet Hosted Voice v2
Yealink W60P
User Guide
July 2018

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Yealink SIP-W60P Phone User Guide
Contents
Claranet Hosted Voice v2 ........................................................................................................................1
...................................................................................................................................................................1
Yealink W60P............................................................................................................................................3
Phone Installation ....................................................................................................................................5
Provisioning..............................................................................................................................................7
Getting to know your phone..................................................................................................................7
Handset Description.........................................................................................................................9
Phone Display (Views)...................................................................................................................11
Icon Instructions.............................................................................................................................12
Checking System Status................................................................................................................12
Handset Registration......................................................................................................................13
Shortcuts........................................................................................................................................14
Basic Operations ................................................................................................................................14
Turning Handset On/Off.................................................................................................................14
Basic Call Features.............................................................................................................................14
Placing Calls ..................................................................................................................................14
Answering Calls .............................................................................................................................15
Ending Calls...................................................................................................................................15
Call Hold and Resume...................................................................................................................15
General information...............................................................................................................................16

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Yealink W60P Phone User Guide
Yealink W60P
IP Phone User guide
This user guide provides you with all the information you need to get the most from your phone. You must first
set up your phone before you can use it. This doesn’t take long as it is easy to do. Just follow the simple
instructions in this user guide or the quick start guide included with the phone.
Got everything?
The following items are included in your W60P
package:
Handset
Base Station
Base Stand
USB Charger Cradle
Two Power Adapters
Belt Clip
Ethernet Cable
Rechargeable Battery
Need help?

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Yealink SIP-W60P Phone User Guide
Quick Start Guide
The following items are included in your W60B
package:
Base Station
Base Stand
Ethernet Cable
Power Adapters
Quick Start Guide
The following items are included in your W56H
package:
Handset
USB Charger Cradle
Power Adapters
Belt Clip
Rechargeable Battery
If you have any problems setting up or
using your Yealink IP Phone, please
contact your Service Provider.
The following items are included in your W60P package:
The following items are included in your W60B package:

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Yealink W60P Phone User Guide
The following items are included in your W56H package:
Emergency Calls –important information please note
Access to Emergency Services is provided but calls including emergency calls to 999 or 112, made via Hosted Voice may
not work in the event of power or broadband connection failure. These failures may be caused by reasons outside our
control. Location information, provided to the emergency services, is limited to the location details entered into the system
by your Service Provider; this may not be where the call was originated.
Phone Installation
1. Connect the network and power for the base station in one of the following ways, as shown below:
a. AC Power Option
Connect the DC plug on the power adapter to the DC5V port on the base station and
connect the other end of the power adapter into an electrical power outlet.
Connect the included or a standard Ethernet cable between the Internet port on the base station and
the Internet port in your network or the switch/hub device port.
b. PoE (Power over Ethernet) Option
Using a regular Ethernet cable, the base station can be powered from a PoE-compliant (IEEE
802.3af) switch or hub.
Connect the Ethernet cable between the Internet port on the base station and an available port on the
in-line power switch/hub.

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Yealink SIP-W60P Phone User Guide
Noted: If in-line power is provided, you don’t need to connect the AC adapter. Make sure the switch/hub is PoE
compliant. Important! Do not remove the power and network to the base station while it is updating firmware
and configurations.
2. Connect the charger cradle, as shown below:
•Connect the DC plug on the power adapter to the DC5V port on the charger cradle.
•Connect the other end of the power adapter into an electrical power outlet.
3. Charge the handset, as shown below:
After setting up the handset and charger cradle, place the handset in the charger cradle.
The original handset included in the W60P package is pre-registered to the base station. After charging,
the handset is ready for use.
Note: The charging status of the handset is indicated in the top right-hand corner of the LCD screen.

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Yealink W60P Phone User Guide
4. Battery Charging Status
The handset battery takes about 3 hours to fully charge. Charging status of battery is displayed on the top
right-hand corner of the LCD screen:
Icon Charging Status
Fully Charged
80% Charged
60% Charged
40% Charged
20% Charged
Provisioning
Your Yealink W60P DECT Phone will be pre-loaded with all the information it needs to automatically provision
the Hosted Voice service once all the connections have been made.
1. Once connected to the network port that is providing network access the phone will do a series of
firmware updates (please allow the phone time to complete).
2. Once complete the phone will now show the line number against a line key.
Note: If the handset fails to provision please contact your Service Provider.
Getting to know your phone
Hardware Component Instructions
Base Station Description
After the base station starts up successfully and the handset is registered to the base station, all LEDs on the
base station illuminate green in sequence.

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Yealink SIP-W60P Phone User Guide
Item
Description
①
Paging Key
Locates a misplaced handset.
Toggles the registration mode.
Resets the base station to factory settings.
②
Registration LED
Indicates the mode of the base station:
Fast-flashing green—The base station is in the paging mode.
Slow-flashing green—The base station is in the registration
mode.
Solid green—There is at least one handset registered to the
base station.
Off—The base station is powered off or no handsets are
registered to the base station.
③
Network Status LED
Indicates the network status:
Slow flashing green—The network is unavailable.
Solid green—The network is available.
Off—The base station is powered off.
④
Power Indicator LED
Indicates the power status of the base station:
Slow flashing green—The base station is during the firmware
upgrading process.
Solid green—The base station is powered on.
Off—The base station is powered off.

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Yealink W60P Phone User Guide
Handset Description
The main hardware components of the W60P/W60PH handset are the LCD screen and the keypad.
Item
Description
①
Earpiece
Outputs audio during the earpiece call.
②
Power Indicator
LED
Indicates call status, message status and charging status.
• Receives an incoming call—Fast flashing red
• Receives a voice mail or a missed call—Slow flashing red
• Battery charging—solid red
③
LCD Screen
Shows information about calls, messages, soft keys, time, date
and other relevant data.
④
Soft Keys
Label automatically to identity their context-sensitive features.
⑤
Message Key
Accesses the voice mail or missed call.
⑥
Speakerphone
Key
•Switches among the earpiece, earphone and speakerphone
modes.
• Answers an incoming call.
• Places a call in speakerphone mode.
⑦
• Move the cursor.
• Act as shortcuts.
• Scroll through the displaying information.

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Yealink SIP-W60P Phone User Guide
Item
Description
• Move the cursor.
• Act as shortcuts.
• Adjust the ringer volume.
• Switch among the values.
⑧
Confirms actions or enters the main menu.
⑨
On-hook
Key/Power Key
• Press on any screen to return to previous screen.
• Long press on any screen to return to the idle screen.
• Press to turn the handset on.
•Long press on idle screen to turn the handset off.
• Cancels actions or ends a call.
• Rejects an incoming call.
⑩
Off-hook Key
• Answers an incoming call.
• Enters the redial calls list.
• Places a call in earpiece or earphone mode.
⑪
Keypad
Provides digits, letters and special characters in context-
sensitive applications.
⑫
TRAN Key
Transfers a call to another party.
⑬
Mute Key
Toggles mute feature on or off.
⑭
Microphone
Picks up audio during earpiece and hands-free calls.
⑮
Speaker
Provides hands-free (speakerphone) audio output.
⑯
3.5mm
Earphone Jack
Allows you to connect a standard 3.5mm earphone.