Yealink W60P Telesystem User manual

Quick Start Guide
Intermedia Unitee
Yealink W60P Wireless DECT Phone

Welcome to Intermedia Unite

Handset Parts
A. 1 Base Station
B. 1 Base Stand
C. 1 Power Adapter
D. 1 Ethernet Cable
A. 1 Handset
B. 1 USB Charge Cradle
ABC
ABCDE
What’s in the box?
Yealink W60 Wireless DECT Phone
W60B Base Parts
W56H C. 1 Power Adapter
D. 1 Rechargeable Battery
E. 1 Belt Clip
D
1

Guided Setup
Connect Cables
Please follow the diagram to install your phones. Once plugged in, the phone will
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Connecting the Cordless Base:
1. Open the box and remove
the Cordless Base, Power
Adapter and Ethernet cable.
2. Connect one end of the Ethernet
cable to the Internet port on
the rear of the Base Station.
3. Connect the other end of the
Ethernet cable to any free port on
your existing router or anywhere on
your existing data network.
4. Connect the Base Station Power
Adapter to the connector on the
Base Station, and then plug the
Power Adapter into a power outlet.
diagram t
2
a. AC Power Option
b. PoE (Power over Ethernet) Option
IEEE 802.3af compliant
PoE Hub/Switch
MAC
SN
MAC
SN
Attach the Base Stand
Align the snap-fits with the corresponding holes
and push forward, snapping them into the holes.

Setting up the Cordless Handsets:
1.
2.
Open the box and remove the
Handset, Power Adapter, Batteries,
Belt Clip and Charging Cradle.
On the Handset, open the batteryy
cover and insert the battery
correctly, then close the battery
cover.
3. Connect the Charging Cradle
Power Adapter into a power
outlet.
4. Connect the optional Belt Clip to
the Handset if desired.
5. Place the Handset into
the Charging Cradle.
For optimal battery performance, please
charge the phone for 6 hours before using.
Once the phone has been plugged in and
operational, the voicemail box is functional
with a default greeting.
Guided Setup
Connect Cables (cont.)
battery
3
Connect the charger cradle and charge the handset.

Handset Registration
Important initial setup information:
Your new Handsets are not yet registered with a Base. It is critically important that
the Handsets assigned to the W60B Base in HostPilot are in the same order that
Handsets are registered to the Base. Once registered with the base, Handsets
occupy a ‘Handset Position’ between 1 and 8 and the ‘Handset Position’ is mapped
to the Handset's serial number. Following a specific setup procedure will ensure
that the expected User, phone number and extension will be displayed on the
correct Handset.
Please see the Knowledge Base article at: https://kb.intermedia.net/Article/38762
4

Voicemail Box Setup
RECORDING YOUR PERSONAL VOICEMAIL GREETING
1. Press the “Messages” button.
2. Enter the PIN provided to you by your Administrator,
followed by the # key.
3. Select option 3 for personal options.
4. Select option 1 to record your voicemail greeting.
5. Follow the voice prompts to record and check your greeting.
CHANGING THE PIN FROM THE PHONE
1. Press the “Messages” button.
2. Enter the PIN provided to you by your Administrator,
followed by the # key.
3. Select option 3 for personal options.
4. Select option 2 to change your PIN.
5. Enter the new PIN when prompted. Press # when done.
5

Features
1. Earpiece
Outputs audio during a phone call.
2. LCD Screen
Shows call information, handset
status icons, prompt messages, etc.
3. Soft Keys
Labeled automatically to identity
their context-sensitive features.
4. Speakerphone Key
Switches between the earpiece
and speakerphone modes.
Answers an incoming call.
5. Headset Connector
Connects a headset.
6. Off-hook Key
Answers an incoming call. Enters
the redial call list. Places a call.
7. Keypad
Provides digits, letters and
special characters in context-
sensitive applications.
8. Star Key
Enters the star symbol. Switches
the silent mode on or off.
3
2
1
4
6
7
8
9
5
14
15
13
12
11
10
6

9. Redirect Key
Transfers a call to another party.
10. Microphone
Picks up audio during earpiece
and hands-free calls.
11. Mute Key
Toggles Mute feature on or off.
12. Pound Key
Enters the pound symbol. Locks
or unlocks the handset keypad.
Switches the input method.
13. On-hook Key/Power key
Long presses in the menu screen
to return to the idle screen. Long
presses to turn the handset
on or off when the handset is
idle. Cancels actions or ends a
call. Rejects an incoming call.
14. Message Key
Indicates a new received voice
mail or a missed call. Accesses the
voice mail or the missed call list.
15.
Moves the cursor.
Acts as shortcuts.
Scrolls through the displayed
information.
Moves the cursor.
Acts as shortcuts.
Adjusts the ringer volume.
Switches the values.
Confirms actions or enters the
main menu.
7

Displaying Information on the LCD Screen
The idle screen may be shown as below:
The LCD screen is divided into three
parts: Status Line, Text Line and
Softkey Line.
THE INFORMATION SHOWN
IN THE STATUS LINE:
1. On hook (idle) — displays the
signal strength indicator,
internal handset number
and battery status.
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THE INFORMATION SHOWN
IN THE TEXT LINE:
1. On hook (idle) — displays handset
name, time and date, caller
information when receiving
an incoming call and prompt
messages.
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dialed digits.
THE INFORMATION SHOWN
IN THE SOFTKEY LINE:
1. On hook (idle) — displays History
and Line.
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options according to the context
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8

SIGNAL STRENGTH
Weak to strong:
No reception:
ICON INSTRUCTIONS
Icons appearing on the LCD screen
are described in the following
table:
BATTERY STATUS
The battery status displays on the top
right-hand corner of the LCD screen:
Icon Battery Level
Full
High
Medium
Low
Need Charging
Received Call
Placed Call
Missed Call
Voice Mail
Keypad Lock
Silent Mode
Do Not Disturb
Call Forward
Call Hold
Call Mute
Unassigned Outgoing Line
Loudspeaker On
Headset Mode On
Anonymous Call Allowed
Anonymous Call Rejection
9

Commonly Used Features
PLACING OUTGOING CALLS
When the phone is not in use:
1. Pick the Handset up from the Charging Cradle.
2. Dial an extension number or telephone number.
3. Press the green Call button.
When you are already on a call:
1. Press the Options softkey and use the down arrow to select Hold
and press Ok.
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2. Press the Line softkey.
3. Press the Dial softkey.
4. Dial an extension number or telephone number and press the green
Call button.
5. To resume the original call, end your second call, and press the
Resume softkey.
ANSWERING AN INCOMING CALL
…On a Handset:
Pick up the Handset from the Base Station or press the Accept softkey.
…On a Headset:
Pick up the Handset from the Base Station or press the Accept softkey.
…On Speakerphone:
Pick up the Handset from the Base Station and press the Speaker button.
IGNORING AN INCOMING CALL
Press the “Silence” softkey to send the caller to voicemail.
10

ENDING A CALL
Press the red End Call button.
HOLD
Placing a Call On Hold:
1. While on a call, press the Options softkey.
2. Use the down arrow to highlight Hold and press the Ok softkey. The call is
now on hold.
Retrieving Calls On Hold:
• Press the Resume softkey.
TRANSFERRING CALLS
Blind Transfers:
1. While on a call, press the Options softkey.
2. Select Transfer and press the Ok softkey.
3. Dial an extension number or telephone number and press the
Transfer Softkey.
4. The call is automatically transferred.
Attended (Consultative or Warm ) Transfers:
1. While on a call, press the Options softkey.
2. Select Transfer and press the Ok softkey.
3. Dial an extension number or telephone number and press the green Call
button.
4. When the party answers, announce the call.
5. Press the Transfer softkey.
6. The call is automatically transferred.
11

MUTE
1. While on a call, press the Mute button on the Handset.
2. To un-mute the call, press the Mute button again.
VOICEMAIL
1. Press and hold the 1 key on the Handset keypad or dial your phone’s
extension or phone number.
2. Enter your PIN when prompted, followed by #.
VOLUME ADJUSTMENT
In-Call Volume:
• While on a call, press the left or right arrows on the keypad to raise or lower
the volume.
Ringer Volume:
• While the phone is not in use, press the left or right arrows on the keypad to
raise or lower the ringer volume.
CALL WAITING
When an inbound call rings in, you will hear a beep tone emitted by your phone if
it is already in use.
To Answer the Second Call:
1.
2. To switch back to the call on Hold, press the “Swap” softkey.
To Reject the Second Call:
Press the down arrow button to highlight the new call and press the "Accept"
softkey, the original call goes onto Hold.
•Press the down arrow button to highlight the new call and
press the "Reject" softkey, the caller goes to your voicemail
box.
12

SPEAKERPHONE
While the phone is not in use:
• Press the Speakerphone button to activate the speakerphone and get dial
tone for an outbound call.
While on a call on the Handset / Headset
• Press the Speakerphone button to continue the current call on the
speakerphone.
FORWARDING CALLS
Always — Forwards all incoming calls.
Busy — Forwards incoming calls when the phone is busy.
No Answer — Forwards incoming calls when the phone is not answered.
1. Press the OK button on the keypad.
2. Arrow down to “Call Features” and press the “Ok” softkey.
3. Highlight "Call Forward" and press the "Ok" softkey twice.
4. Choose the type of forwarding needed, then press the "Ok" button.
5. Use the left or right arrow to select “Enabled.”
6. Arrow down to the “Target” section and enter the forwarding destination num-
ber or extension, then press the “Save” softkey.
13

www.intermedia.net/knowledgebase/voice
voic[email protected] 1.877.880.0055
We are here to help.
YEALINKW60P-QS-001
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