Mitel 3300 User manual

MITEL
SIP Center of Excellence
Mitel 3300 Integrated Communications Platform
SIP Compatibility Reference Document
SIP CoE 08-5159-00014
Page 1

NOTICE
The information contained in this document is believed to be accurate in all respects but is not
warranted by Mitel Networks ™ Corporation (MITEL®). The information is subject to change
without notice and should not be construed in any way as a commitment by Mitel or any of its
affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any
errors or omissions in this document. Revisions of this document or new editions of it may be
issued to incorporate such changes.
No part of this document can be reproduced or transmitted in any form or by any means -
electronic or mechanical - for any purpose without written permission from Mitel Networks
Corporation.
TRADEMARKS
Mitel is a trademark of Mitel Networks Corporation.
Windows and Microsoft are trademarks of Microsoft Corporation.
Other product names mentioned in this document may be trademarks of their respective
companies and are hereby acknowledged.
Mitel 3300 Integrated Communications Platform SIP Compatibility Reference Document
July 10 2009, 09-5159-00014_27
®,™ Trademark of Mitel Networks Corporation
© Copyright 2009, Mitel Networks Corporation
All rights reserved
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Table of Contents
Overview.............................................................................................................................................5
Legend.................................................................................................................................................6
SIP Trunking Service Providers................................................................................................7
SIP Endpoints...................................................................................................................................9
SIP Gateways..................................................................................................................................11
SIP Firewall / Enterprise Session Border Controller......................................................12
SIP Applications and Servers..................................................................................................13
Enterprise SIP Servers................................................................................................................14
Appendix A – SIP Trunk Interop Details..............................................................................15
Appendix B – SIP Lineside Interop Details........................................................................16
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08-5159-00014 SIP CoE Mitel 3300 ICP Reference Guide
Overview
The purpose of this document is to provide the “All Purpose View” of the SIP Interop with the
Mitel 3300 Integrated Communications Platform (ICP). Contained within this document is the
current list of approved interop service providers, endpoints, gateways, firewalls, application
servers and enterprise SIP Servers.
If a device is not listed below, please contact your local Account Executive for the latest SIP
interop activity on your device.
Disclaimer: Although Mitel has attempted to setup the interop testing facility as closely
as possible to a customer premise environment, implementation setup could be
different onsite. YOU MUST EXERCISE YOUR OWN DUE DILIGENCE IN REVIEWING,
planning, implementing, and testing a customer configuration.
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08-5159-00014 SIP CoE Mitel 3300 ICP Reference Guide
Legend
Reserved for MSA Gold Preferred members only, this rare
classification is reserved for key strategic components of our
portfolio for which Mitel assumes the full responsibility for support,
acting as the interface between the customer and the 3rd party as
necessary.
The most common certification which means the device/service
has been tested and/or validated by the Mitel SIP CoE team.
Product support will provide all necessary support related to the
interop, but issues unique or specific to the 3rd party will be
referred to the 3rd party as appropriate.
Denotes that the 3rd party provider of the device/service has
performed the interop testing they deem necessary and has
asserted to Mitel that the interop was successful. All support
related to the interop is referred directly to the 3rd party, as they
are the ones making the assertion of compatibility, not Mitel.
For informational purposes only, field-assessed means that the
device/service has been tested and/or used to some degree by
someone successfully, though details may or may not be
available. Mitel product support does NOT apply to field-assessed
interops.
Indicates a newly added interop since the last published version
of this document.
Indicates an update to the configuration guide has been created
since the last published version.
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08-5159-00014 SIP CoE Mitel 3300 ICP Reference Guide
SIP Trunking Service Providers
Provider 3300 ICP Status Notes Config Guide
360 Networks 9.0 UR2 Video calls not supported 08-4940-00055
Accessline 9.0 08-4940-00036
Allstream 9.0
Testing performed with lab
environment , Teleworker limitations 08-4940-00015
8.0 UR4 IP Flexreach SIP Service 08-4940-00014
AT&T
10.0
The SIP COE team concluded Mitel
testing successfully. Known issues
with conferencing and faxing have
been addressed. AT&T certification
is still pending.
babyTel 7.1 UR2 07-4940-00005
Bandwidth.com 10.0 T.38 and Video not supported 08-4940-00030
Broadview 9.0 08-4940-00031
BT Italia 8.0 UR4
Known issues with Call Privacy, and
certain call features with loopback
calling. 08-4940-00032
Cbeyond 8.0
Certification from Cbeyond still
awaiting successful customer trials 07-4940-00006
COLT 9.0 International calls and faxing 09-4940-00067
Edge Telecom 9.0 UR2
Known issues with ACD
interflow/overflow to PSTN and
faxing. 09-4940-00064
Eutelia 9.0
Long ringing and teleworker
limitations, T.38 faxing not
supported 08-4940-00039
9.0 IP Authenticated Service 08-4940-00037
Gamma
9.0
Account Authenticated Service.
Teleworker limitations, T.38 faxing
not supported, ACD Interflow 08-4940-00040
Global Crossing 7.1 UR2 07-4940-00002
II-NET Australia 9.0
No outgoing personal Caller-ID,
Teleworker hold-recall, private calls. 08-4940-00044
Iristel 9.0 UR1
Known issues with NuPoint
Messenger
08-4940-00046
Nations Broadband 9.0 UR1
G711 faxing only and video not
supported 09-5159-00041
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08-5159-00014 SIP CoE Mitel 3300 ICP Reference Guide
Mitel NetSolutions Various
Refer to Mitel Netsolutions for
installations instructions N/A
8.0 UR1
Paetec Legacy network (not US LEC
or McLeod) 08-4940-00009
9.0
Paetec Dynamic IP SIP (Broadsoft).
T.38 faxing not supported 08-4940-00035
Paetec
9.0
Paetec Genband. T.38 faxing not
supported 08-4940-00038
TESA 9.0
Issues with Call
Holding/Conferencing, Transferring,
ACD, TW, ME N/A
Viatel 8.0 UR4 08-4940-00026
Voiceflex 9.0 UR1
Issues of MOH, ACD, transferring,
TW, Faxing 09-4940-00063
Vono 9.0
Issues with Call
Holding/Conferencing, Transferring,
ACD, TW, ME N/A
Vosky 9.0 UR2 Video,Faxing, G729 not support 09-5159-00048
Voxalis (UK) 8.0 UR1 08-4940-00013
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08-5159-00014 SIP CoE Mitel 3300 ICP Reference Guide
SIP Endpoints
Vendor Product Version 3300 ICP Status Notes Config Guide
Aastra 480i 8.0 UR3
Known issues with Hold when there
is no Music on Hold and supervised
transfers. 08-5159-00003
Alcatel/Lucent 7342 ISAM 8.0 UR3 Known issues with MWI notification 08-4940-00023
Ascom I75 9.0 UR1
Known issues with call transfer, call
forward and MWI issues with
Teleworker 08-5159-00025
7941 9.0 UR2
Known issues with MWI, Call
forwarding and conferencing and
TW 09-5159-00051
7960 9.0 UR2
Known issues with MWI, Call
forwarding and conferencing and
TW 09-5159-00052
Cisco
7970 9.0 UR1
Known issues wuth MWI,
Conference, DND, TW, Call
Forwarding and DTMF signalling 09-5159-00037
Bria 8.0 UR3
Known issues with Voicemail
retrievals and Call Forwarding 08-4940-00025
Bria 9.0
Known issues with Voicemail
retrievals and Call Forwarding
*** Tested with MBG 08-5159-00008
CounterPath
Eyebeam 9.0 UR2 Call Park, Conference 09-5159-00047
Cyberdata 010844 VOIP
Speaker 9.0 UR1 VOIP Indoor Paging Speaker 09-5159-00034
Gtek MIP-200
WiFi 9.0
Call Hold, Park FAC, Conference
and Transfer are not supported 08-5159-00031
BT 200 8.0 UR3
Known limitations with
authentication, call transferring and
call park & retrieve 08-5159-00007
Grandstream
GXP2000 8.0 UR4
Known limitations with
authentication and supervised call
transferring 08-5159-00016
Kirk 6000 9.0
Known limitations with
Conferencing, supervised transfer
and MWI 08-5159-00026
Linksys SPA2102 8.0 UR3
Known issues with call park and
retrieve. 08-5159-00010
Mitel 5330/ 5340 8.0 UR3 Known issues with transfer 08-5159-00013
Nokia E71 9.0 UR1
Known issues with MWI,
Conference, Call forwarding, Hold
and Teleworker 08-5159-00027
VVX 1500 9.0 UR2 Call Parking and Music on Hold 09-5159-00050
Polycom
SoundPoint
IP 301 8.0 UR3
Known issues with certain Music on
Hold scenarios. 08-5159-00004
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08-5159-00014 SIP CoE Mitel 3300 ICP Reference Guide
SoundPoint
IP 501 9.0
Known issues with MWI, Forward,
Hold and Call Parking features. 08-5159-00024
SoundPoint
IP 550 9.0
Known issue with Call holding, Call
Parking, Music on Hold 08-5159-00029
SoundPoint
IP 601 9.0
Known issues with MWI, Forward,
Hold and Call Parking features. 08-5159-00022
SoundPoint
IP 4000 8.0 UR3
Known issues with MWI and Call
Parking features. 08-5159-00001
Sound
Station
IP 6000 8.0 UR4
Known issues with MWI, Forward,
Hold and Call Parking features. 08-5159-00021
Sound
Station
IP 7000 8.0 UR4
Known issues with MWI, Forward,
Hold and Call Parking features. 08-5159-00020
RTX RTX DECT 9.0 UR2 Call forwarding 09-5159-00045
Siemens C470 9.0 UR2
Known issues with Call Parking
features. 09-5159-00040
8002 9.0 UR1
Known issue with conferencing and
teleworker 08-5159-00019
Spectralink
8020/8030 9.0
Updated firmware to fix known
issues. 08-5159-00018
iPhone
Series 7.1
Issues discovered at 8.0 UR2 site,
Teledex has updated
firmware/configuration to resolve
issues
N/A
Teledex
ND2210S 9.0 UR1
Call park, call forwarding issues in
specific scenarios 08-5159-00002
3300 IP 9.0 UR2
Known issues with call release,
transfer, conference and other 08-4940-00028
Telematrix
9600 IP 9.0 UR2
Known issues with call release,
transfer, conference and other 09-4940-00053
UT Starcom F1000G 8.0 UR3
Known issues with MWI and certain
Music on Hold scenarios.
08-5159-00009
Windows
Mobile 6.1 9.0
Refer to config guide for complete
list 08-5159-00030
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