Mitel Superset 4015 User manual

User Guide

Notice
The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks®
Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel
Networks or any of its affiliates or subsidiaries. Mitel Networks and its affiliates and subsidiaries assume no responsibility for any
errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate any such
changes.
Nothing in this document may be reproduced in any manner, either wholly or in part for any use whatsoever, without written
permission from Mitel Networks Corporation.
SUPERSET™ Copyright© 2001, Mitel Networks Corporation. All rights reserved. Printed in Canada.
IMPORTANT! This telephone is NOT suitable for direct connection to the public-switched telephone network. Connect the telephone
to a Mitel Networks telephone system only.

-i-
Contents
ABOUT YOUR PHONE 1
TIPS FOR YOUR COMFORT AND SAFETY 2
Don't cradle the handset! 2
Protect your hearing 2
Adjusting the viewing angle 2
Changing Handsets 4
CUSTOMIZING YOUR PHONE 4
Ringer Control 4
Handset Receiver Volume Control 5
Speaker Volume Control 5
Display Contrast Control 5
Feature Keys 5
Language Change 5
MAKING AND ANSWERING CALLS 6
Make a call 6
Answer a call 6
Redial 6
Redial - Saved Number 6
Speed Call Keys 7
Speed Call - Personal 8
On-Hook Dialing 8
Auto-Answer 8

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CALL HANDLING 9
Hold 9
Transfer 9
Conference 10
Conference Split 10
Swap 10
Call Forward 11
Call Forward - I Am Here 12
Call Forward - End Chaining 13
Call Forward - Override 13
Messaging - Advisory 13
Messaging - Callback 14
USING ADVANCED FEATURES 14
Account Codes 14
Callback 15
Call Park 15
Call Pickup 15
Campon 16
Do Not Disturb 16
Override 16
Paging 16
Direct Paging 17
Headset Operation 17
Headset Operation (with Feature Control Switch) 18
Music 18
Group Paging / Meet Me Answer 19
Trunk Flash 19
USING MLPP 20
FEATURE ACCESS CODES 22

-1-
ABOUT YOUR PHONE
The SUPERSET 4015 has eight fixed-function keys ( SUPERKEY, MESSAGE,
HOLD, CANCEL, TRANSFER/CONFERENCE, REDIAL, , )andseven
personal keys with built-in status indicators. The personal key on the bottom
left is always your Prime Line; the remaining personal keys can be
programmed as Feature, Speed Call, or Line Appearance keys.
Personal Keys can be programmed as feature keys (such as Swap key) by
you or by your Administrator.
Your telephone also features display-assisted selection of features, on-hook
dialing, and a large Message Indicator.
Note: When using the SuperKey, press Cancel to back up one menu level.
IMPORTANT NOTE FOR HEADSET USERS:
Mitel Networks Headsets with Feature Control Switch (PN9132-800-500-
NA/9132-800-501-NA) must be installed in the dedicated headset jack (the
j
ack nearest the front of the set). Installation will disable your handset
microphone. Disconnecting the headset at the jack or at the quick-
disconnect plug restores handset operation.
Telephone status indicators
When line is the indicator is
Idle Off
Busy On
Ringing Flashing slowly
On hold at your set Flashing rapidly
On hold at another set Flashing slow on/fast off

-2-
TIPS FOR YOUR COMFORT AND SAFETY
Don't cradle the handset!
Prolon
g
ed use of the handset can lead to neck, shoulder, or back discomfort,
especially if you cradle the handset between your ear and shoulder. If you
use your phone a lot, you may find it more comfortable to use a headset.
See the section on headset usage elsewhere in this guide for more
information.
Protect your hearing
Your phone has a control for ad
j
ustin
g
the volume of the handset receiver or
headset. Because continuous exposure to loud sounds can contribute to
hearing loss, keep the volume at a moderate level.
Adjusting the viewing angle
The stand built into your phone tilts to give you a better view of the keys
and display.
To tilt your telephone for better viewing:
1. Press the tilt-release paddle on the telephone base.
2. Tilt your telephone to the desired angle.
3. Release the tilt-release paddle.

-3-

-4-
Changing Handsets
Your SUPERSET 4015 telephone is compatible with several specialty
handsets. To remove the handset shipped with your set from the handset
cord:
1. Bend a paper clip to produce approximately 4 cm (1.5 in.) of straight
wire.
2. On the handset, locate the plastic groove leading into the handset jack.
The groove is on the side of the jack that is closest to the handset
microphone.
3. Slide the end of the wire into the handset jack along the groove until it
stops underneath the handset cord clip.
4. While gently pulling on the handset cord, use the wire to pry the clip
upward. The cord will separate from the handset.
5. Store the original handset in a safe place.
CUSTOMIZING YOUR PHONE
Ringer Control
To adjust the Ringer Volume while the set is ringing:
zPress or .
To adjust the Ringer Pitch while the set is idle:
1. Press SUPERKEY.
2. Press # until "Ringer Adjust?" appears.
3. Press *.
4. Press *.
5. Press or .
6. Press #.
7. Press SUPERKEY.

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Handset Receiver Volume Control
To adjust the Handset Receiver Volume when you are using the
handset:
zPress or .
Speaker Volume Control
To adjust the Speaker Volume when making an on-hook call or when
listening to background music:
zPress or .
Display Contrast Control
To adjust the Display Contrast while your set is idle:
zPress or .
Feature Keys
To display information about a key:
1. Press SUPERKEY.
2. Press a personal key or REDIAL.
3. Press SUPERKEY.
Language Change
To change the display language:
1. Press SUPERKEY.
2. Press # until "Language?" appears.
3. Press *.
4. Press *.
5. Press # until the desired language appears.
6. Press *.

-6-
MAKING AND ANSWERING CALLS
Make a call
1. Lift the handset.
2. If you want to use a Non-Prime Line, press a Line Appearance key.
3. Dial the number,
-OR-
Press a Speed Call key
-OR-
Press REDIAL.
Answer a call
zLift the handset.
-OR-
Press the flashing Line appearance key and lift the handset.
Redial
To redial the last number that you manually dialed:
1. Lift the handset.
2. Press REDIAL.
Redial - Saved Number
To save the last number that you manually dialed:
1. Lift the handset.
2. Dial **79.
To Redial a saved number:
1. Lift the handset.
2. Dial *6*.