MobileHelp Cellular DUO System User manual

MobileHelp | Complete User Guide
MHP8003-179E
Help at the touch of a button
Mobile Medical Alert Systems
Duo, Classic and Solo Systems
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MobileHelp Customer Service 1-877-827-6207
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MHP8003-179E
MobileHelp Complete User Guide
This User Guide includes information covering the 4 most popular MobileHelp Systems:
Note: Remember to always carry the Mobile Device with you
when going outside of your home.
Cellular Duo System Cellular Classic System
Solo System Mobile Duo System
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MobileHelp Complete User Guide
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Cellular Duo System
What’s in the Box
Optional Accessories
The Fall Button™and Wall button are optional and at an additional cost. The Fall Button™
has a separate user guide.
Cellular
Base Station Mobile
Device Mobile Case
Power
Cord
Neck Pendant or
Wrist Button Cradle Charger
+ + + + +
Fall ButtonWall Button
PRESS
for
HELP
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MobileHelp Customer Service 1-877-827-6207
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MHP8003-179E
Cellular Classic System
What’s in the Box
Optional Accessories
The Fall Button™and Wall button are optional and at an additional cost. The Fall Button™
has a separate user guide.
Cellular Base Station Neck Pendant or Wrist Button
+
Fall ButtonWall Button
PRESS
for
HELP
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MobileHelp Complete User Guide
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Solo System
What’s in the Box
Optional Accessories
The Fall Button™ and Wall button are optional and at an additional cost. The Fall Button™
has a separate user guide. Products may vary based upon system type.
Mobile
Device Mobile Case
Power
Cord
Neck Pendant or
Wrist Button Cradle Charger
+ + + +
Fall ButtonWall Button
PRESS
for
HELP
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MobileHelp Customer Service 1-877-827-6207
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MHP8003-179E
Mobile Duo System
What’s in the Box
Optional Accessories
The Fall Button™ and Wall button are optional and at an additional cost. The Fall Button™
has a separate user guide. Products may vary based upon system type.
2 Mobile
Devices 2 Mobile Cases
2 Power
Cords
Neck Pendant or
Wrist Button
(Choose 2)
2 Cradle
Chargers
+ + + +
Fall ButtonWall Button
PRESS
for
HELP
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MobileHelp Complete User Guide
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MHP8003-179E
Setup Guide for the MobileHelp Medical Alert System
We thank you for choosing a MobileHelp Medical Alert System and welcome you to the
MobileHelp family. Congratulations on making a smart choice!
If you have any questions during the setup process, please call our support team at
1-877-827-6207 and select the Technical Support option. See last page for hours of
operation.
Figure 1
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MHP8003-179E
Cellular Base Station Features
(Front)
Figure 2
Emergency
Button
Speaker/Microphone
TEST
Button
Date & Time
ON/OFF
Switch (Back)
Volume
Signal Strength
Indicator
Temperature
Battery Charge
Indicator
Reset Button
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Mobile Device System Features
Emergency
Help Button
Low Battery
Indicator (red)
GPS Indicator
(yellow)
Cellular
Indicator (green)
USB Charging
Port
ON/OFF Button
Speaker
Emergency Light
(red ring)
Figure 3
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MobileHelp Customer Service 1-877-827-6207
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MHP8003-179E
Waterproof Help Buttons
LED Light
LED Light
Technical Support
use only
Emergency
Help Button
Neck
Pendant
Wrist Button
Fall Button*
(optional accessory)
*Fall Button does not detect 100% of falls. If able, users should always push their Help Button when they
need assistance. Fall Button is not intended to replace a caregiver for users dealing with serious health issues.
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