MobileHelp Classic User manual

In-Home Wireless System
(Classic)
ENHANCE
Quick Start Guide
3
MHP-06790A
Quick Start Guide
Easy steps to setup
your system today!
Monitoring Center Phone Number
SAVE THIS NUMBER IN YOUR PHONE CONTACTS TO ENSURE YOU
DON’T MISS AN IMPORTANT CALL FROM OUR MONITORING CENTER
Follow these steps below:
1. Add this phone number as a contact in your cell phone.
2. Ask your emergency contacts to do the same.
3. If you or your emergency contacts receive a call from this number, please answer!
4. If needed, call back the same number appearing on the Caller ID as not to cause any
delay in processing an alarm.
Please note, there is no need to return the call unless requested by the monitoring center or
if you have a question about an alarm.
Please do not call
prior to reading
steps below.
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*Fall Button does not detect 100% of falls. If able, users should
always push their Help Button when they need assistance. Fall
Button is not intended to replace a caregiver for users dealing
with serious health issues.
MHP-06790A
1-800-932-3822
We encourage our valued customers to use the testing processes outlined to allow
operators more time to handle actual emergencies. Rest assured, a live operator
will always be available to answer your call if an emergency were to occur.

TESTING
Quick Start GuideQuick Start Guide
1 2
Next, be sure to test your system... see Testing page. If you have not set up your system...
Includes a cellular base station and neck
pendant or wrist button
In-Home Wireless System
MHP-06790AMHP-06790A
In-Home Wireless System
Plug the power cord into an
electrical outlet
The electrical outlet should NOT be controlled
by a light switch
Turn on the ON/OFF
switch on the back of
the Base Station
The Emergency and Resetbuttons will light up in 10 seconds and the display screen will turn
on. If the base station is set up correctly, it will say “system ready” within 60 seconds.
You can use the volume control buttons (+ or -) on the front of the unit under the display
screen if the voice is too loud or too soft.
Make sure your Base Station is connected to the cellular network by checking for the signal
strength bars on the Display screen. Within a few minutes of turning on the system, the
Cellular Base Station will obtain the date and time from the cellular network which will
appear in the display area. You are not able to set the date and time manually.
Model Number: CBS4-01
Manufactured For MobileHelp
Made in Malaysia
FCC ID: PXTCBS4-01
IC ID: 10876A-CBS401
CAN ICES-3(B)/NMB-3(B)
This product contains;
Module FCC ID:XPY1EHQ24NN
Module IC ID: 8595A-1EHQ24NN
(01)00862262000453(11)170623(21)1234
ON/OFF
Switch
1
2
3
4
Press and hold the test button
When the test button turns green, release it
The base station will instruct you to press
the emergency button or pendant
Press the emergency button
or pendant
The base station will announce, “Test Call
sent to Emergency Response Center”
If the test was successful…
The base station will announce, “Thank
you for testing your device”
If the test was unsuccessful…
The base station will announce, “User
auto-test failed, please contact Customer
Support”
Volume:70°F
QUICK SETUP
Your System is “ACTIVE” and READY TO USE
PLEASEREFER TOTHE CUSTOMER SERVICE NUMBER ON
THE INSERT THAT CAME WITH THIS GUIDEFOR ANY
QUESTIONS OR CONCERNS.