Mocet IP3062D Instruction manual

IP3062D Professional IP Deskphone
with DECT Base Station
Quick User Guide
Copyright © 2013, All Rights Reserved.
Ver: C D/C: 102-0903

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the user's authority to
operated the equipment under FCC rules.
CE Declaration of Conformity
This equipment complies with the requirements relating to electromagnetic compatibility, EN55022
class B for ITE and EN 50082-1. This meets the essential protection requirements of the European
Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility.
Environment
The phone you have purchased, as well as any used batteries must not be disposed of with
household waste. You should return these to your distributor if they are to replaced or dispose of
them in an approved recycling center.
Trademarks
All company, brand and product names, like Metaswitch™, Broadsoft™, Freeswitch™ and
Asterisk™ are registered trademarks of their respective owners.
WARNING! ▼
1. Read these installation instructions carefully before connecting the IP phone to its power.
2. To reduce the risk of electric shock, do not remove the cover from the IP phone or attempt to
dismantle it. Opening or removing covers may expose you to dangerous voltage levels.
Equally, incorrect reassembly could cause electric shock on re-use of the appliance.
3. Do not expose the IP Phone to Fire, direct sunlight or excessive heat.
4. Do not expose the IP Phone to rain or moisture and do not allow it to come into contact with
water.
5. Do not install the IP phone in an environment likely to present a THREAT OF IMPACT.
6. You may clean the IP phone using a fine damp cloth. Never use solvents (such as
trichloroethylene or acetone), which may damage the phone’s plastic surface and LCD
screen. Never spray the phone with any cleaning product whatsoever.
7. Take care not to scratch the LCD screen.
8. The IP phone is designed to work in temperatures from 5oC to 40oC.
9. The IP phone must be installed at least 1 meter from radio frequency equipment, such as
!

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
TVs, radios, hi-fi or video equipment (which radiate electromagnetic fields).
10. Do not connect the LAN/PC port to any network other than an Ethernet network.
11. Do not attempt to upgrade your IP phone in an unstable power environment. This could
cause unexpected issues.
12. Do not work on the system or connect or disconnect cables during lightning storms.
13. Children don't recognize the risks of electrical appliances. Therefore use or keep the phone
only under supervision of adults or out of the reach from children.
14. No repair can be performed by the end user, if you experience trouble with this
equipment, for repair or warranty information, please contact your supplier.

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
Introduction
The MOCET IP3062D is a Professional IP Deskphone with an integrated DECT base
station supporting up to five DECT6.0 or Euro DECT CAT-iq2.0 compliant handsets. The
IP3062D is an easy-to-use high quality desk phone with many advanced features including
support for secure calling with trusted layer security (TLS) and Secure Real-time Transfer
Protocol (SRTP), a built-in IP Security (IPSEC) virtual private network (VPN) client, instant
messaging, and Digital Enhanced Cordless Telecommunications (DECT) base station
capabilities. The built-in DECT base station can be configured to serve as a mini IP-PBX
with an auto-attendant, voicemail and ringing group or each paired handset can be
independently registered to a SIP server.
Utilizing a next generation capacitive touch sensitivity panel design, the IP3062D supports
up to four simultaneous calls and can be positioned in multiple tilt angles and has a wall
mount option. The IP3062D has a built-in two port 10/100 Ethernet switch with automatic
support for power over Ethernet (PoE). It has 16 programable buttons and can be
configured through the simple built in menus displayed on the high quality blue-green
backlit LCD or from the phone’s web user interface. The IP3062D can be automatically
provisioned from a local or Internet based server using the built-in MOCET auto-
provisioning system and management protocols.
The IP3062D Professional IP Deskphone supports many advanced features including 5-
way on-phone conferencing, can transfer and receive calls using industry-standard SIP
protocols, and can provide built-in music-on-hold (MoH) over an IP network. The
IP3062D is interoperable with a wide range of SIP services and servers including those
based on Metaswitch™, Broadsoft™, Freeswitch™ and Asterisk™. Therefore, the
IP3062D can be deployed and used anywhere there is a suitable local area network
(LAN) with Internet access and a local or remotely hosted SIP server. Since it is a stand-
alone and “always-on” device, it does not require connection to a computer for it to work.
In addition, the IP3062D has a large LCD display to show all calls in progress at once and
supports HD audio through the use of the G.722 wideband codec, has a dedicated
external headset port, USB 2.0 host type A and Mini type B ports, and Extended Dial
Module port. These functions make the IP3062D a more powerful and flexible IP phone to
meet the demands of a busy professional user.

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
Hardware Installation
Attaching the Stand to the Phone
Please read “IP3000 IP Deskphone Stand Installation Guide” first before installing the
stand on your phone.
Connecting the Handset to the Phone
Connect the handset to the curly handset cord and then connect the other end of the
curly handset cord to the port marked HAND with the handset icon on the bottom of the
IP3062D.
Connecting the Ethernet Cable
Using a general CAT-5 Ethernet cable, follow the installation steps below:
(1) If your Ethernet Switch supports PoE:
- Please connect an Ethernet cable to the Switch port from the LAN port of the
IP3062D. Then you will see the phone LEDs and buttons light up momentarily and
the phone will boot.

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
(2) If your Ethernet Switch doesn’t support PoE:
- Please connect an Ethernet cable to the Switch port from LAN port of the
IP3062D.
- Plug in the IP3062D power adaptor* to the wall power outlet then plug the barrel
plug to the power port on the back of the phone. You should see the phone
LEDs and buttons light up momentarily and the phone will boot.
To eliminate the requirement for multiple Ethernet cables to an user’s location, the user’s
computer can be connected to the network through the second Ethernet port on the
IP3062D.
Notice :
1. The IP3062D takes just under two minutes to start up and becomes operational. There
are a series of LED and buttons that will light up periodically to provide boot progress
information. Please be patient.
2. The IP3062D does not ship with a power adapter. If you are not using Power over
Ethernet (PoE), you must order the power adapter separately from MOCET.
Do not use other power adapters. Use only the MOCET IP3062D
Power Adapter with your IP3062D IP Phone. Adapters for other
devices may damage IP3062D IP Phone.
CAUTION

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
Appearance & Function Description
The IP3062D Professional IP Deskphone with DECT Base Station comes with a blue-
green graphic LCD display, capacitive touch keys, including 4 soft keys, 4 line keys, and 5
navigator keys, as well as a traditional keypad, 16 programmable keys and 9 function keys.
In the box, a handset, curly handset cord and an Ethernet cable supplied. It can be
installed and placed on the desktop or mounted on the wall. The wall mount accessory is
available separately. The figure below illustrates the front view of the IP3062D IP Phone.
With the point numbers, you can find its name and a simple description of specified part in
the following table.
1
6
2
13
10 9
11
12
16
15
14
5
7
4
8
3
Phonebook
Headset

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
No Part Name Description
1 Hanger The hanger can be pulled; it is reversed for wall-mount
installation.
2 Speaker For ring and hands-free talking.
3 Hook switch &
Handset
bottom cradle
Under the cradle, a hook switch is used for handset hang-
on and hang-off detection.
The handset bottom cradle is for the placement of
handset; placing the handset on the bottom cradle while
on a call will end the call.
4
Message LED The message LED. Steady blue means the phone is
booting or upgrading.
5 LCD Display The LCD screen is used for displaying phone’s settings,
phone number, call status and so forth.
6
Soft keys
Soft keys displayed on the LCD screen are used for item
selection or control. The various soft key functions depend
on the current activity on the phone as they are context-
sensitive.
7
Line keys Line keys are used for line selection. A blue LED is
associated with each key to indicate its line or call status.
8
Programmable
keys
Programmable keys can be used for indicating busy lamp
field (BLF) status of other phones, speed dial phone
numbers, or for activating features of a service or IP-PBX.
A blue LED is associated with each key to indicate its
status.
9
Numeric keypad
[1], [2], …, [9], [*], [0], [#]: The numeric keypad is for
dialing numbers.
10
Volume Control key
The Volume Control key is used to set the loudness of the
ringer, handset, headset and speakerphone functions.
While the phone is in idle state, the ringer is adjustable.
While in a call, the handset, headset or speaker volume is
adjustable.
Headset key The Headset key is used to activate or deactivate the
external headset. A blue LED is lit to indicate active status.
11
MUTE key
The MUTE key is used to activate or deactivate the
microphone on the IP3062D. A blue LED is used to
indicate whether the phone is muted or not.

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
Speaker Phone key
The SPKR key is used to activate or deactivate the
hands-free speaker. A blue LED is used to indicate
whether the speakerphone is active or not.
Hold key
The Hold key is used to place the active call on hold.
A blue LED is used to indicate whether the call is on hold
or not.
Transfer key The Transfer key is used to transfer a call to another IP
phone.
Redial key The Redial key is used to enter Dialed Record list.
Message key The Message key is used to enter VM messages list.
Conference key
The Conference key is used to place multiple calls on the
phone into a conference on the phone. Up to 5 callers can
be joined in a conference on the IP3062D.
Phonebook key
The Phonebook key is used to enter into the Phonebook
menu to call, add, edit or delete a contact in a selected
phonebook.
12
Hands-free MIC
The Hands-free MIC.
Note: You can use a paperclip to pick up the
programmable key plate label (overlay) right here.
13
Handset LED The Handset LED is used to show the phone’s status.
14
Navigator Control
keys
The Navigation Control Keys are used for navigating the
menus on the phone; menu items are displayed on the
LCD screen.
15
Navigator OK key
The OK button is used to confirm and save a setting on
the phone or to dial a phone number.
16 Programmable key
plate label
The programmable key plate label is plastic. For best
results, we recommend using a fine permanent marker
(such as Sharpie brand) to write on it. It can be cleaned
with industrial alcohol.
Note: Custom templates and programming software for
MOCET phones are available from DESI (see,
http://labels.desi.com)

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
IP3062D Port Functions
The back side view and the connectors of the IP3062D are as follows:
No Part Name Description of function
1 Handset Connector
RJ-9 Jack for connecting handset cord.
2 Headset Connector RJ-9 Jack for connecting headset cord.
3 LAN Port RJ-45 Jack 100/10Mbps Ethernet port for connecting to the
local area network (LAN). This port can support power over
Ethernet (PoE) if the LAN switch provides it.
4 PC Port RJ-45 Jack 100/10Mbps Ethernet port for connecting to a
computer.
5 Power Jack If a power source from adaptor is required, please order
the IP3062D power adapter separately from MOCET.
6 EDM Port
SATA interface for attaching the Extended Dial Module
(EDM) accessory. Up to two EDM units can be supported
on the IP3062D. Please refer to IP-EDMX Quick
Installation Guide for more information.
7 USB Port Type A USB 2.0 port with 5V/500mA power limitation (Can be used
to connect supported accessories including WIFI adapters,
keyboards and memory devices.)
8 USB Port Mini b USB 2.0 port with 5V/200mA power limitation.
Their locations are shown in the figure below:
7
8
6
2 1345

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
IP3062D LED Functions
The following table describes all functions of LED indicators:
LED Color Status Description
Off No new message(s).
Steady Phone is booting or upgrading.
Message LED
Blue
Blinking slow New message(s) indication.
Steady Feature is set to “ON – Active”.
Or Phone is busy.
Blinking slow Incoming call notification.
Programmable LED Blue
Off Feature is set “Off-inactive”.
Steady Line is active, dialing or in a call.
Blinking slow Call is on hold.
Line LED Blue
Flashing faster Incoming call.
Off No call is on hold.
Hold LED Blue Blinking slow Call is placed on hold.
Off Speakerphone is not in use.
Speakerphone LED Blue Steady On-hook dialing or hands-free
mode.
Off Microphone is active.
MUTE LED Blue Steady Microphone is inactive.
Off Headset is not in use.
Headset LED Blue Steady Headset is in use.
Steady The phone is booting.
Flashing faster The phone is upgrading or urgent call ringing; urgent call feature not
available on all phone systems.
Red
Blinking slow Link failure, SIP account expiration,
or SIP Server not responding.
Steady The phone is in a normal idle state,
or is during a call with G.722 codec.
Handset LED
Blue
Blinking slow A normal incoming call with
wideband G.722 codec notification.

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
IP3062D Screen Icons
The following table describes line and phone status icons on the main screen:
Line Status Icon Description
The line is registered to the SIP server or service.
The line is not registered to the SIP server or service.
The line is registered to the SIP server or service and is in use.
The line is set for “Call Forwarding” to the configured number.
The line is enabled both of “SIPs” and “SRTP”.
The line is enabled “SIPs” or “SRTP”.
Screen Icon Description
IP3062D is on “Auto Answer” mode.
IP3062D is on “Do Not Disturb” mode.
IP3062D is enabled “Phone Locked”.
IP3062D is during DECT handset registration or is registered ready
by DECT handset(s).
IP3062D is connecting with an USB Wi-Fi dongle.
To use Wi-Fi network connection, you need to use a specified USB
Wi-Fi dongle. Please contact your distributor for purchasing.
The Wi-Fi signal strength of IP3062D which is connecting to Wi-Fi
network.
IP3062D is connecting with an USB memory dongle.
IP3062D is connecting with an USB keyboard.
IP3062D is connecting with IP-EDMX.
Each IP-EDMX can provide 24 programmable keys. To use over 16
programmable keys that IP3062D supports, you will need to have an
IP-EDMX to expand. Please contact your distributor for purchasing.

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
Basic Operation Guide
This section will introduce some basic features of the IP3062D Professional IP Deskphone
with DECT Base Station.
Operation Description
or
Line Key
1. Pick-up the handset or press a line key or
press the speaker key.
You will hear a dial tone.
2. Use the keypad to dial the phone number.
The LCD window displays the number you
enter.
Note: You may use the “BkSp” soft-key to delete the
last digit.
Making a call
 3. On-hook the handset when your
conversation is over.

or
Answer
1. Pick-up the handset upon hearing the phone
ringing, or press the speaker key or press
“Answer” soft-key.
Answering a call
 2. On-hook the handset when your
conversation is over.

or
Line Key
1. Pick up the handset or press a line key or
press the speaker key.
Last number
redial
2. Press the Redial key. The last dialed
number will be automatically redialed.
 1. During a conversation, if the voice volume is
too low or too high, you may adjust it.
To adjust volume
while on a call
2. Press the Volume control key to adjust the
volume of Speaker, Handset, or Headset.

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide

Call Logs
1. Press the “Logs” soft key to enter and
view Call log record.

Missed Calls
2. Select the item Missed Calls and validate
with the validation key “OK”.
Review missed
phone calls
3. Use the navigation key to review the
different missed calls. You may choose to
redial the number if the Caller ID is known
(using the “Dial” soft key).
4. Press the navigation LEFT button to exit
the menu.

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
IP3062D and MOCET DH300 DECT
Handset Operation
IP3062D is compatible with DECT6.0/ Euro DECT Cat-iq2.0 compliant handsets. The
following operations are examples of MOCET DH300 DECT handset to register to
IP3062D. The procedures of DECT registration varies from different DECT handsets to
handsets. Please refer to the user guide of the compliant handset that you are using.
One IP3062D base station can be registered up to 5 DECT6.0 Cat-iq2.0 compliant
handsets.
To register a compliant handset with IP3062D, you must make IP3062D enter Register
Mode first. Using the IP3062D LCD menu:
1. Press Menu.
2. Select Phone Setting > DECT Setting.
3. Select Register Mode to enter the Register Mode Screen. The screen will show
“Waiting for handset registers….”.
Meanwhile, put the MOCET DH300 handset near to the IP3062D. Using the DH300
handset menu:
1. PressMenu.
2. SelectSettings > Registration > Register HS
3. Enter the system PIN code. The default PIN code is 0000.
When the registration is successful, you will hear “BiBi” sound from IP3062D. It means the
DH300 handset is registered to IP3062D phone ok.
When you want to deregister the DH300 handset from your IP3062D, please follow the de-
registration procedure below:
1. Press Menu.
2. Select Phone Setting > DECT Setting.
3. Select Deregister to enter the Deregister Screen.
4. Use  to view handset list and then press “OK” to confirm de-registration of the
selected handset.

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
When a compliant handset is registered with IP3062D, it can perform features as below:
Make a call from a registered handset through the preferred SIP trunk line on the
IP3062D.
Receive a call on any registered handsets from SIP trunk line.

Up to four concurrent calls can be made through the registered handsets on the
IP3062D.
Intercom calling between registered handsets or the IP3062D phone.
 
To make an intercom call from IP3062D to a registered handset, using the LCD menu:
1. Press Menu.
2. Select Phone Setting > DECT Setting.
3. Select Intercom to enter the Intercom Screen.
4. Use  to view handset list and then press “OK” to make an intercom
call to the selected handset.

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
Paging between registered handsets or the IP3062D phone.
To make a paging from IP3062D to a registered handset, using the LCD menu:
1. Press Menu.
2. Select Phone Setting > DECT Setting.
3. Select Paging to enter the Paging Screen.
4. Use  to view handset list and then press “OK” to make a paging to the
selected handset.
Moreover, when IP3062D is configured advanced Handset Setting ready, it can perform
many PBX-like call features, such as DID call (Direct Inward Dial call), Hunting Group,
Ringing Group, Auto Answer Machine and Voice Mail Box, in addition to basic calling
features. Refer to the scenarios below for applications. For advanced Handset Setting
configuration, please ask your Administrator or Service Provider to help.
DID calling: Receive a call from SIP trunk line directly to a specific registered
handset configured with a direct inward dial (DID) number.

Hunting Group: up to five registered handsets can be configured as a a single
hunt group. When the first registered handset in the group is busy, the other
handsets in the group will receive it. If no handsets in the group are available, the
calling party will hear a busy signal.
Ringing Group: up to five registered handsets can be configured as a single ring
group. An incoming call to the phone will cause all the handsets to ring. When one
registered handset picks up the incoming call, the others will be released.
Auto-Attendant: incoming callers will be automatically transferred to a specific
registered handset by pressing a directory number after listening to a message like
"Welcome to ACME Corporation. If you know your party’s extension, you may dial
it now. For sales, press one; for support, press two; to reach the operator, press 0.".
Users can record their own auto-attendant greeting and configure calling
destinations for the IP3062D and up to five handsets. (reserved feature)
Voice Mailbox: when registered handsets are unreachable or not answered, the
caller will be prompted to leave a voicemail. (reserved feature)

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
IP3062D Configuration with a Web
Browser
The IP3062D can be configured using a web browser. Point your web browser to the
factory default IP address of 192.168.1.10 (assuming the subnet mask is 255.255.255.0)
and the login dialog will appear.
To access the web interface, please follow the following steps:
1. Start a web browser then enter the URL http://192.168.1.10 and click ENTER key.
2. You will be prompted for to enter a username and a password. The default username
is “user” and the default password is “1111”.
This Web interface (see the example page figure below) allows you check the status and
configure all the settings of IP Phone:
(1) Information
(2) Phone settings
(3) SIP settings
(4) System settings
(5) EDM settings
(6) Phonebook settings

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
Resetting the IP Phone
There is a “Reboot” soft key in LCD Menu, which can execute the warm reboot of the
phone. In general, when you finish a configuration, you will be asked by IP phone to
confirm the save of configuration and reboot function. To clear the current configuration
and reset the IP3062D to factory defaults, please ask your Administrator for help.
Upgrading the IP Phone
A user normally will not need to update the firmware of the phone. However, if necessary,
a user can ask his administrator to upgrade the IP phone through the web interface of the
phone. There is also an Emergency Upgrade process available for administrators or
vendors to recover a phone with corrupt or defective firmware that cannot be fixed using
the web user interface of the phone.
More Information
Please refer to related User Manuals of the Phone for more detailed descriptions or contact
your administrator or supplier for advanced configuration support.
Thank you for your choice of product. Remember to record your IP phone information
below for further support service, if needed.

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MOCET IP3062D Professional IP Deskphone with DECT Base Station Quick User Guide
 Notes 
This device has Model number, MAC Address and Serial Number which are located
on the back of Base Unit. Please record down them for service check.
ModelNumber: IP3062D MAC: SerialNumber:
And every time you change the PASSWORD and/or User ID, please record down and
retain them for use.
USERID: PASSWORD:
USERID: PASSWORD:
USERID: PASSWORD: