Mocet IP3062 Service manual

Copyright © 2012, All Rights Reserved.
Ver: R01 D/C: 101-0924
IP3062 Professional IP Phone
Administrators’ Guide

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MOCET IP3062 Professional IP Phone Administrators' Guide
FCC Statement
This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions in this guide, may cause interference to radio
communications. This equipment as been tested and found to comply with the limits for a Class B
computing device pursuant to Subpart J of Part 15 of FCC rules, which are designed to provide
reasonable protection against radio interference when operated in a commercial environment.
Operation of this equipment in a residential area is likely to cause interference, in which case the
user, at is own expense, will be required to take whatever measures are necessary to correct the
interface.
CE Declaration of Conformity
This equipment complies with the requirements relating to electromagnetic compatibility, EN55022
class B for ITE and EN 50082-1. This meets the essential protection requirements of the European
Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. Environment
The phone you have purchased, as well as any used batteries must not be disposed of with
household waste. You should return these to your distributor if they are to replaced or dispose of
them in an approved recycling center. Trademarks
Windows 98/2000/XT/NT™ and Internet Explorer™ are registered trademarks of Microsoft
Corporation. All other company, brand and product names, like Metaswitch™, Broadsoft™,
Freeswitch™ and Asterisk™ are registered trademarks of their respective owners.
WARNING! ▼
1. Read these installation instructions carefully before connecting the IP phone to its power.
2. To reduce the risk of electric shock, do not remove the cover from the IP phone or attempt to
dismantle it. Opening or removing covers may expose you to dangerous voltage levels.
Equally, incorrect reassembly could cause electric shock on re-use of the appliance.
3. Do not expose the IP Phone to Fire, direct sunlight or excessive heat.
4. Do not expose the IP Phone to rain or moisture and do not allow it to come into contact with
water.
5. Do not install the IP phone in an environment likely to present a THREAT OF IMPACT.
6. You may clean the IP phone using a fine damp cloth. Never use solvents (such as
trichloroethylene or acetone), which may damage the phone’s plastic surface and LCD screen.
Never spray the phone with any cleaning product whatsoever.
7. Take care not to scratch the LCD screen.
8. The IP phone is designed to work in temperaturesfrom 5oC to 40oC.
9. The IP phone must be installed at least 1 meter from radio frequency equipment, such as TVs,
radios, hi-fi or video equipment (which radiate electromagnetic fields).
10. Do not connect the LAN/PC port to any network other than an Ethernet network.
11. Do not attempt to upgrade your IP phone in an unstable power environment. This could cause
unexpected issues.
12. Do not work on the system or connect or disconnect cables during lightning storms.
13. Children don't recognize the risks of electrical appliances. Therefore use or keep the phone
only under supervision of adults or out of the reach from children.
14. No repair can be performed by the end user, if you experience trouble with this equipment, for
repair or warranty information, please contact your supplier.
!

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MOCET IP3062 Professional IP Phone Administrators’ Guide
Introduction......................................................................................................7
About This Guide........................................................................................................7
Who Should Read This Guide? .................................................................................7
How This Guide is Organized ....................................................................................7
Getting Help and Support ..........................................................................................9
Part 1: Getting Started ..................................................................................10
Chapter 1: Welcome to the MOCET IP3062 Professional IP Phone.........11
Key Features of IP3062 IP Phone ............................................................................11
Chapter 2: IP3062 Professional IP Phone Firmware Architecture ...........13
Where IP3062 Phones Fit in Your Network.............................................................13
Understanding IP3062 Phone Firmware Architecture ...........................................14
What are the Configuration Files? ...................................................................15
What are the Resource Files? ..........................................................................15
Features Available on IP3062 Phones ....................................................................15
Basic User Features..........................................................................................15
Advanced Features ...........................................................................................16
Audio Features ..................................................................................................17
Security Features ..............................................................................................18
Part 2: Setting Up Your System ...................................................................19
Chapter 3: Setting Up Your Phone Network...............................................20
Establishing Link Connectivity................................................................................20
Wired Connection..............................................................................................20
Wireless Connection.........................................................................................21
Security and Quality of Service Settings................................................................21
VLANs.................................................................................................................21
802.1X Authentication.......................................................................................21
QoS with DSCP..................................................................................................21
IPSec...................................................................................................................21
IP Communication Settings .....................................................................................21
Provisioning Server Discovery................................................................................22
Phone Network Menus .............................................................................................22
Table of Content

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MOCET IP3062 Professional IP Phone Administrators' Guide
Admin Setting Menu..........................................................................................22
Network Type Menu...........................................................................................23
IP Version Type Menu .......................................................................................23
Static IP Menu....................................................................................................23
802.1X Menu.......................................................................................................23
VLAN Menu ........................................................................................................23
QoS Settings Menu............................................................................................24
IPSec Tunnel Items Menu .................................................................................24
Security and Certificates Items Menu..............................................................25
Chapter 4: Setting Up the Provisioning Server..........................................27
Why Use a Provisioning Server?.............................................................................27
Preparation for Auto-Provisioning Service ............................................................27
Provisioning Files..............................................................................................27
Auto-Provisioning Service Settings.................................................................27
The Hierarchy of File System in Provisioning Server ....................................28
Provisioning Procedure ...........................................................................................29
Provisioning Work Flow....................................................................................29
Getting the APS Server Address......................................................................30
Firmware Upgrade.............................................................................................30
Getting the Configuration File..........................................................................31
APS Check Timing.............................................................................................31
APS Check Retry...............................................................................................31
Part 3: Configuring Your System ................................................................33
Chapter 5: Setting Up Advanced Phone Features.....................................34
Assigning Multiple Line Keys Per Registration .....................................................34
Example Multiple Line Keys Configuration.....................................................34
Assigning Call Progress Tones...............................................................................35
Configuring Network Address Translation.............................................................36
Using Corporate LDAP Directory ............................................................................36
Configuring Shared Line Appearances ..................................................................37
Example Shared Line Appearances Configuration ........................................38
Using Busy Lamp Field ............................................................................................38
Enabling Voicemail Integration ...............................................................................38
Example Voicemail Configuration....................................................................38
Enabling Multiple Registrations ..............................................................................39

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MOCET IP3062 Professional IP Phone Administrators’ Guide
Setting up Backup Servers ......................................................................................40
Backup Servers Settings ..................................................................................40
SIP Servers Registration Procedure................................................................41
Chapter 6: Setting Up Phone Audio Features............................................42
Acoustic Echo Cancellation and Voice Activity Detection ...................................42
Generating Dual Tone Multi-Frequency (DTMF) Tones .........................................42
Audio Codecs............................................................................................................43
Chapter 7: Setting Up User and Phone Security Features .......................44
Local User and Administrator Passwords..............................................................44
Web Configuration Interface.............................................................................44
Local Phone User Interface ..............................................................................44
Locking the Phone....................................................................................................45
Part 4: System Maintenance Tasks .............................................................46
Chapter 8: Upgrading Your IP3062 Phones Firmware ..............................47
Auto-Provision Upgrade with MOCET APS ............................................................48
Upgrade from USB Memory Dongle........................................................................48
Upgrade Using Web Browser on a Specified Computer .......................................48
Kernel Upgrade..................................................................................................48
Application Pack Upgrade................................................................................49
Software Patch Upgrade...................................................................................49
Upgrade Using TFTP/FTP/HTTP/HTTPS Server .....................................................49
Engineering Key Sequences on Root Menu...........................................................50
Emergency Upgrade on Boot ..................................................................................50
Updating Images through Console by U-boot........................................................51
Chapter 9: Miscellaneous Maintenance Tasks ..........................................52
Real-Time Transport Protocol (RTP) Port Base .....................................................52
Configuration File Backup .......................................................................................52
Configuration File Updates......................................................................................52
Optional SIP Header .................................................................................................54
SIPs Parameters .......................................................................................................54
RTP Options ..............................................................................................................54
Dial Plan ....................................................................................................................55
System Log ...............................................................................................................56
Session Timer ...........................................................................................................57
Reset to Default ........................................................................................................57