MSA HUB User manual

Operating Manual
MSA Mobile HUB
SCBA Telemetry Version
Order No.: 10218651/01
MSAsafety.com

© MSA 2022. All rights reserved
The Declaration of Conformity can be found under the following link: https://MSAsafety.com/DoC.
MSA is a registered trademark of MSA Technology, LLC in the US, Europe and other Countries. For all other
trademarks visit https://us.msasafety.com/Trademarks.
This product incorporates Bluetooth® wireless technology. The Bluetooth word mark and logos are registered
trademarks owned by Bluetooth SIG, Inc., and any use of such marks by MSA is under license. Other trademarks
and trade names are those of their respective owners.
MSA Europe GmbH
Schlüsselstrasse 12
8645 Rapperswil-Jona
Switzerland
For your local MSA contacts, please go to our website www.MSAsafety.com

Contents
1 Safety Regulations 4
1.1 Correct Use 4
1.2 Liability Information 4
1.3 Warranty 5
2 Description 6
2.1 Scope of Delivery 6
2.2 Overview 7
2.2.1 MSA Mobile HUB 7
2.2.2 LED Status 8
3 Assembly and Installation 10
3.1 MSA Mobile HUB 11
3.2 Truck Charging Cable 12
3.2.1 Installation 12
3.2.2 Technical Data 13
3.3 Battery Charger (Desktop Power Supply) 13
3.3.1 Technical Data 13
4 Before Operation 14
4.1 Charging the Battery 14
5 Operation 16
5.1 Connectivity 16
5.2 Firmware Update 17
5.3 Error Cases 17
5.4 Factory Reset 17
6 Maintenance 20
6.1 Visual Inspection 20
6.2 Cleaning 20
6.3 Replacing Antenna 21
6.4 Replacing of Bumpers 21
6.5 Attaching the Carrying Strap (Accessory) 22
7 Storage 23
8 Disposal 24
9 Certification 25
10 Technical Data 26
11 Ordering Information 27
11.1 Spare Parts 27
11.2 Accessories 27
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GB

1 Safety Regulations
1.1 Correct Use
The MSA Mobile HUB – hereafter referred to as device – is an industrial router that wirelessly connects MSAdevices
to the Internet or intranet. It is a stand-alone device with Long Range Radio (LRR) connectivity and a gateway
connection that connects local MSA networks with MSA CloudServices.
It is imperative that this operating manual be read and observed when using the device. In particular, the safety
instructions, as well as the information for the use and operation of the device, must be carefully read and observed.
Furthermore, the national regulations applicable in the user's country must be taken into account for a safe use.
WARNING!
Read this manual carefully before using the device. The device will perform as designed only if it is used and
maintained in accordance with the manufacturer's instructions. Otherwise, it could fail to perform as designed and
persons who rely on this device could sustain serious personal injury or death.
Before use the product operability must be verified. The product must not be used if the function test is unsuccessful,
it is damaged, a competent servicing/maintenance has not been made, genuine MSA spare parts have not been
used.
Failure to follow this warning can result in serious personal injury or death.
WARNING!
•Risk of Explosion! Do not remove or replace batteries or charge the device where an explosive atmosphere
may be present.
• Before using the device, operation must be verified. The device must not be used if it is damaged.
• Do not alter or modify the device. Repair or alteration of the device beyond the procedures described in this
manual or by anyone other than a person authorized by MSA could cause the unit to fail to perform properly. Use
only genuine MSA replacement parts when performing any maintenance procedures described in this manual.
Substitution of components can seriously impair performance of the unit or void agency approvals.
• Wireless operation is dependent upon signal availability of the wireless service(s) necessary to maintain the
communication link. Loss of wireless signal will prevent communication of alarms and other information to linked
devices. Take appropriate precautions in the event a loss of wireless signal occurs.
• Introduction of obstructions (for example vehicles or other equipment) after deployment can prevent connection
to the network. Selection of device's location and worksite controls must be used to prevent introduction of
obstructions.
• When radio connection is lost between the HUB and the BA set, the Entry Control Board displays estimated
information. Follow local rules to interact with the monitored BA wearers for status updates.
Failure to follow these warnings can result in serious personal injury or death.
Alternative use, or use outside this specification will be considered as non-compliance. This also applies especially
to unauthorized alterations to the product and to commissioning work that has not been carried out by MSA or
authorized persons.
1.2 Liability Information
MSA accepts no liability in cases where the device has been used inappropriately or not as intended. The selection
and use of the device are the exclusive responsibility of the individual operator.
Product liability claims, warranties and guarantees made by MSA with respect to the device are voided, if it is not
used, serviced or maintained in accordance with the instructions in this manual.
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1 Safety Regulations GB

1.3 Warranty
Local rules apply.
For any additional information relative to use or repair, call 1-877-MSA-FIRE (1-877-672-3473) during regular
working hours or write an e-mail to [email protected].
For additional contact information refer to the MSA website at www.MSAsafety.com.
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GB 1 Safety Regulations

2 Description
2.1 Scope of Delivery
This package includes:
• MSA Mobile HUB
• Power supply
• Power cable
• Charging cable for truck installation
• LRR antenna
• Quick Start Guide
The A2 Software can be downloaded via the MSA Software Product website at www.MSAsafety.com.
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2 Description GB

2.2 Overview
2.2.1 MSA Mobile HUB
Figure 1 : Mobile HUB
1 LRR antenna 7 Power button and power light/LED
2 Multi antenna (LTE, Wifi, GPS) 8 Battery state LED (charging state)
3 Housing 9 Service access (for configuration)
4 Charging port 10 RFID transponder
5Status LEDs 11 Shoulder strap
6 Protection bumper 12 LTEdiversity antenna
The device consists of a compact housing with three antennas (multi, LRR and LTEdiversity) and two connections
(service access and charging port).
When the device is installed and configured, it can connect MSA devices to the internet or intranet and transfer data.
The status LEDs show the respective connection status.
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GB 2 Description

2.2.2 LED Status
Figure 2 : LEDs
Table 1 : LED Behaviour
No. Name Status Description
1 Power On / Off On - device is on
Off - device is off
2 Configuration On / Off
On - in configuration mode via software application (refer to the A2
Software Manual on the Software Product website at
www.MSAsafety.com.)
Default: off
3Network
Connection On / Off Default: off
Connection to Safety io FireGrid established
4MSA Radio
Connection On / Off Off - no user connected
On - at least one user connected
1+2+3+4 Error Case Blinking Any module is in error state (see 5.3 Error Cases)
1+2+3+4 Update
process
Flashing
in repeat The device is loading and installing a software update.
Charging States
The charger starts and stops the charging process automatically after voltage is applied. During charging the LED
Display is switched on permanently until 100% capacity is reached.
The Battery State LED behaviours are described below.
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2 Description GB

Table 2 :Battery State LED Behaviour
Device state Connection
state
Charging
state
LED behaviour
Switched off (power
button LED is off)
DC power
connected
Charging The LEDs shows the charging state while the battery is
charging (seeTable 3 : Charging).
Charging
stopped
The LEDs will be switched off if the battery is fully
charged. (see Table 4 : Discharging ).
DC power not
connected - The LEDs are off.
Switched on (power
button LED is on)
DC power
connected
Charging The LEDs shows the charging state while the battery is
charging (seeTable 3 : Charging).
Charging
stopped
The LEDs are on and shows the battery state (see Table
3 : Charging).
DC power not
connected Discharging The LEDs are on and shows the battery state (see Table 4 : Discharging ).
Table 3 : Charging
LEDNo. 7 LEDNo. 6 LEDNo. 5 Charging state
Blinking On On 100% - 80%
Off Blinking On 79% - 50%
Off Off Blinking 49% - 0%
Table 4 : Discharging
LEDNo. 7 LEDNo. 6 LEDNo. 5 Charging state
On On On 100% - 80%
Off On On 79% - 50%
Off Off On 49% - 26%
Off Off Flashing (fast) 25% - 0%
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GB 2 Description

3 Assembly and Installation
WARNING!
Do not assemble or operate damaged components.
Failure to follow this warning can result in serious personal injury or death.
CAUTION!
Maintain at least 20cm (8 in) between the user’s body and the device when powered on due to emissions.
Do wear the device using the shoulder strap when the device is powered on.
Failure to follow this caution can result in minor or moderate injury.
NOTICE
• Do not open the device when it is operated or connected to an external power supply. Otherwise, the device may
be damaged.
• Do not open the device while powered. Otherwise, the device may be damaged.
• Do not open the device while charging. Otherwise, the device may be damaged.
• Do not use the device without antenna(s). Otherwise, the device may be damaged.
• The device contains electrostatically sensitive components. Adopt precautionary measures against electrostatic
discharge during assembly. Otherwise, the device may be damaged.
• Always secure the device against moving or falling down during transport. Otherwise, the device may be
damaged.
The device must only be used with approved antennas and batteries.
The device must be powered off and disconnected from the charging supply prior to assembly.
To ensure the IP degree of protection:
• all seals must be undamaged and correctly fitted
• all housing/housing cover screws must be tightened with the appropriate torque
• all connectors must be tightened with the appropriate torque
• all empty panel connectors must be sealed with sealing plugs
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3 Assembly and Installation GB

3.1 MSA Mobile HUB
(1) Hand-screw LRR antenna.
(2) Open housing by opening the right joints and removing the lid screws.
NOTE: Do not open while powered. Do not open while charging.
(3) Optional: Insert SIM card.
Place the SIM card into the SIM card holder.
NOTE: Do not touch the circuit board assembly. Observe electrostatic
procedures.
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GB 3 Assembly and Installation

(4) Close housing lid by tightening the lid screws with a torque of 1.5Nm (1 ft-
lbf).
(5) Close right joins.
The device is assembled.
3.2 Truck Charging Cable
Figure 3 Truck Charging Cable
1 Input cable (white: + / black: -) 2 Magcode plug (charging adapter)
3.2.1 Installation
WARNING!
It is imperative to read and observe the following installation instructions when using and installing the truck charging
cabler:
• Installation of truck charging electronics must be done by personnel that are specially qualified and trained for
such work on the subject vehicle.
• Only use the battery charger and included cables provided by MSA for charging the battery. Do not use damaged
cables.
•Risk of explosion! Do not charge the battery where an explosive atmosphere may be present.
•Risk of fire and short circuit! Do not short-circuit the truck charging cable. Do not operate the truck charging
cable with polarities reversed. Only use approved fuses.
• The truck charging cable contains a magnet. Magnets can have an adverse effect on medical devices such as
pacemakers, implantable cardio defibrillators (ICD) and other implantable medical devices. Persons with such
devices should maintain sufficient distance between the medical device and the magnet. Please consult your
physician or pacemaker or ICD manufacturer for additional guidance and recommendations.
Failure to follow these warnings can result in serious personal injury or death.
(1) Make sure to install the truck charging cable inside in a well-ventilated environment and protected from
humidity.
(2) Install a strain relief for the input cable and fix the input cable away from sharp edges. Install the input cable as
permanently positive terminal.
(3) Only use 3AG fuses (3 A/250 V). Replace if necessary.
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3 Assembly and Installation GB

3.2.2 Technical Data
Cable length 5 m
Ambient / Storage temperature range
(charging cable) –40 °C to +85 °C
Power supply Input: 24 V DC / 2 A
3.3 Battery Charger (Desktop Power Supply)
Figure 4 Battery Charger
1 Magcode plug (charging adapter)
2 Power supply
3 DC cord
4 AC cord
WARNING!
It is imperative to read and observe the following instructions when using the battery charger:
• Only use the battery charger and included cables provided by MSA for charging the battery. Do not use damaged
cables.
•Risk of explosion! Do not charge the battery where an explosive atmosphere may be present.
•Risk of fire and short circuit! Do not short-circuit the battery charger. Do not operate the battery charger with
polarities reversed.
• The charging cable contains a magnet. Magnets can have an adverse effect on medical devices such as
pacemakers, implantable cardio defibrillators (ICD) and other implantable medical devices. Persons with such
devices should maintain sufficient distance between the medical device and the magnet. Please consult your
physician or pacemaker or ICD manufacturer for additional guidance and recommendations.
Failure to follow these warnings can result in serious personal injury or death.
3.3.1 Technical Data
Cable length
AC cord
DC cord
1.83 m
1.40 m
Operating temperature / humidity
Storage temperature / humidity
0 °C to +40 °C /20% r.h. to 80% r.h. non-condensing
–20 °C to +80 °C / 10 % r.h. to 90% r.h. non-condensing
Power supply Input 110 - 220 V
Output 24 V
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GB 3 Assembly and Installation

4 Before Operation
WARNING!
Before using the device, operation must be verified. If the device is damaged or is subjected to impact forces, e.g. a
fall, it must be immediately removed from service.
Do not use if the device does not power on successfully or if device is bent, cracked, modified, or otherwise
compromised.
Failure to follow this warning can result in serious personal injury or death.
Before and after each use, check the proper fit of antenna. Tighten it if necessary to ensure proper operation (see 3.1
MSA Mobile HUB).
4.1 Charging the Battery
WARNING!
•Risk of explosion! Do not charge the battery where an explosive atmosphere may be present.
• Only use the battery charger and included cables provided by MSA for charging the battery. Do not use damaged
cables.
•Risk of fire and short circuit! Do not short-circuit the battery charger. Do not operate the battery charger with
polarities reversed. Only use approved fuses.
• The charger contains a magnet. Magnets can have an adverse effect on medical devices such as pacemakers,
implantable cardio defibrillators (ICD) and other implantable medical devices. Persons with such devices should
maintain sufficient distance between the medical device and the magnet. Please consult your physician or
pacemaker or ICD manufacturer for additional guidance and recommendations.
• Only charge batteries with the dedicated Mobile HUB chargers with power supplies provided by MSA at time of
purchase.
• Do not use a rechargeable battery charging system, which includes chargers, power supply and power cords, if
any component of the system shows damage. Replace the components if they show cracks or distortion, or if the
cord shows damage or wear.
• Keep Mobile HUB and rechargeable battery charging system dry.
• Do not disassemble, repair, or alter Mobile HUB or charging system.
• Do not immerse in water or other liquids.
• Do not expose the rechargeable battery or charging system to high temperature or heating equipment including,
but not limited to, direct sunlight and water heaters. Overheating may cause an explosion.
• Do not drop, crush or puncture the Mobile HUB or charging system. Damage from such occurrences can lead to
short-circuit and overheating of the equipment.
• Do not dispose of batteries in a fire. Batteries can explode. Dispose of in accordance with local regulations and
requirements.
• Mobile HUB contains a fixed battery. Do not remove or replace the battery.
• Do not use a rechargeable battery pack that shows signs of damage such as bulging, swelling, leaking fluid, a
cracked housing, or broken contacts.
• Do not attempt to open the housing of the rechargeable battery pack. The rechargeable battery pack does not
have replaceable cells.
Failure to follow these warnings can result in serious personal injury or death.
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4 Before Operation GB

NOTICE
• Do not open the device while charging. Otherwise, the device may be damaged.
• Charge the battery in a temperature range between 0°C to +40°C. Otherwise, the device may be damaged.
• Charge the battery completely before each use.
The device is equipped with a safety temperature monitoring system, which enables charging only within a
temperature range between 0 °C and +40 °C.
The battery of the device is protected by the Battery Management System (BMS) against deep discharge,
overcharging, overheating, low temperature and short-circuit. In the event of a critical situation, a protective
circuit automatically switches off the device.
(1) Desktop power supply only: Connect the power supply to the power outlet.
(2) Connect the charging adapter to the charging port.
Charging: green blinking charging state LEDs. For battery status indication
see 2.2.2 LED Status.
NOTE: If the battery status LEDs do not light up, make sure that the
charging adapter is correctly aligned and the contacts are free of dirt.
NOTE: If the device is not within the charging temperature range, the
charging process is interrupted. Disconnect the charging adapter from the
charging port and reconnect it when the allowable charging temperature is
reached.
All charging state LEDs are off if device is fully charged and switched off.
NOTE: The charging time is extended if the device is switched on during
charging.
15
GB 4 Before Operation

5 Operation
WARNING!
Risk of Explosion! Do not use the device where an explosive atmosphere may be present.
Before and after each use, inspect the device to determine if servicing is required.
If the device is damaged or is subjected to impact forces, e.g. a fall, it must be immediately removed from service.
Do not use if the device does not power on successfully or if device is bent, cracked, modified, or otherwise
compromised.
Failure to follow these warnings can result in serious personal injury or death.
WARNING!
• Wireless operation is dependent upon signal availability of the wireless service(s) necessary to maintain the
communication link. Loss of wireless signal will prevent communication of alarms and other information to linked
devices. Take appropriate precautions in the event a loss of wireless signal occurs.
• Introduction of obstructions (for example vehicles or other equipment) after deployment can prevent connection
to the network. Selection of device's location and worksite controls must be used to prevent introduction of
obstructions.
• When radio connection is lost between the HUB and the BA set, the Entry Control Board displays estimated
information. Follow local rules to interact with the monitored BA wearers for status updates.
Failure to follow these warnings can result in serious personal injury or death.
Do not use the device during transport.
5.1 Connectivity
(1) Make sure that the device is at least 50% charged.
(2) Press power button.
The Power LED turns on.
The device searches for a network connection.
Connectivity functionality (including monitoring, configuration, and registration) is provided through A2 Software.
Refer to the A2 Software Manual on the Software Product website at www.MSAsafety.com.
Upon the initial setup, connect the HUB provided network that is active by default. The default connection settings
are found on the HUB type label.
16
5 Operation GB

Figure 5 : MSA HUB Type Label
Factory reset the device to reset the password. See 5.4 Factory Reset.
For additional information regarding connectivity functionality (including monitoring, configuration, and registration),
refer to the A2 Software Manual on the Software Product website at www.MSAsafety.com.
5.2 Firmware Update
Regularly check for new updates by using the A2Software. Refer to the A2Software Operating Manual on the MSA
Software Product website at www.MSAsafety.com.
5.3 Error Cases
Error Description Action
all LEDs blinking
(1 + 2 + 3 + 4)
Error,
Device stops working
Unpower the device for 30seconds and
power it again.
If the error persists, please contact MSA
Customer Support.
Network Connection
LED off
Connection interrupted
(Important for users with Safety io FireGrid
support only.)
Check internet connection.
If the error persists, restart the device.
all LEDs off
(1 + 2 + 3 + 4)
Device does not start
Reset the device. See the error cases in this
table.
If the error persists, please contact MSA
Customer Support.
5.4 Factory Reset
If the device access password has been lost and no further access is possible, a factory reset can be performed to
reset all values to their defaults. For default parameters, seeTable 5 : Factory Reset Parameters.
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GB 5 Operation

NOTICE
The device contains electrostatically sensitive components. Adopt precautionary measures against electrostatic
discharge during assembly. Otherwise, the device may be damaged.
(1) Remove the device from incident scene.
(2) Open housing by opening the right joints and unscrew the lid screws using
a TorxT20.
(3) Power the device.
(4) Use a thin non-conductive object (e.g. a pencil) to push the reset button for
10seconds.
NOTE: Do not touch the circuit board assembly. Observe electrostatic
procedures.
All LEDs switch on and off.
After the 10seconds, the device will restart.
(5) Close housing lid by tightening the lid screws with a torque of 1.5Nm (1 ft-
lbf).
(6) Close right joints.
The device is reset.
18
5 Operation GB

Table 5 : Factory Reset Parameters
Parameters Value Default
Ethernet dhcp true
disabled false
Hostname ccimx6sbc
WLAN configuration
Client
Hotspot
disabled
Hotspot
WiFi client configuration previous connections to WLAN networks are deleted
WiFi hotspot configuration ssid MSAHUB <serial number>
key <random on name plate>
19
GB 5 Operation

6 Maintenance
WARNING!
Repair or alteration of the device beyond the procedures described in this manual or by anyone other than a person
authorized by MSA could cause the unit to fail to perform properly. Use only genuine MSA replacement parts when
performing any maintenance procedures described in this manual. Substitution of components can seriously impair
performance of the unit or void agency approvals.
Failure to follow this warning can result in serious personal injury or death.
The device is largely maintenance-free. It is recommended that the device is subject to regular visual inspections to
check whether there are any cracks or damage.
Consider to update the device firmware regularly (see 5.2 Firmware Update).
Be aware of the Procedures for Handling Electrostatically Sensitive Electronic.
The device contains electrostatically sensitive components. Do not open the device
without using appropriate electrostatic discharge (ESD) protection. The warranty does not
cover damage caused by electrostatic discharges.
The battery life can be extended if it is properly maintained and operated and stored at the allowable temperatures.
As the battery ages, its capacity decreases, even if it is properly maintained.
6.1 Visual Inspection
WARNING!
Before and after each use, inspect the device to determine if servicing is required.
If the device is damaged or is subjected to impact forces, e.g. a fall, it must be immediately removed from service.
Do not use if the device does not power on successfully or if device is bent, cracked, modified, or otherwise
compromised.
Failure to follow these warnings can result in serious personal injury or death.
Before and after each use, check the proper fit of antenna connection and bumpers. Tighten them if necessary to
ensure proper operation (see 3.1 MSA Mobile HUB,6.4 Replacing of Bumpers).
Inspect the device for possible damages and cracks.
6.2 Cleaning
NOTICE
Do not rub the device and never clean plastic surfaces with a dry cloth. Otherwise, electrostatic charges can occur
and damage the device. Always use a damp cloth instead.
Avoid alcoholic and chemical detergents. Otherwise, the device will be damaged and the labels might be
unreadable. Periodically clean the exterior of the device with a damp cloth.
The device components should be cleaned after each operation and, if badly contaminated, with a damp cloth (tepid
water) and a little detergent.
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6 Maintenance GB