NCR RealPOS 70 User manual

NCRRealPOS70(7402)
Release1.4
UserGuide
B005‐0000‐1463
IssueN
NCR 7402 RealPOS 70 user ManualNCR 7402 RealPOS 70 user ManualNCR 7402 RealPOS 70 user ManualNCR 7402 RealPOS 70 user Manual

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Table of Contents
Chapter1:ProductOverview
Introduction ...........................................................................................1‐1
OptionalConfigurations ......................................................................1‐2
ModelandSerialNumbers..................................................................1‐3
TerminalDimensionsandWeights....................................................1‐5
HingedLCD...........................................................................................1‐5
IntegratedHardware............................................................................1‐6
OperatingSystems .........................................................................1‐7
KeyServiceAdvantages ......................................................................1‐8
RemovableMotherboardSled ......................................................1‐8
RemovablePowerSupply.............................................................1‐8
RemovableHardDisk....................................................................1‐8
HardwareModuleDescriptions .........................................................1‐9
Motherboard ...................................................................................1‐9
Processor/ChipSet .....................................................................1‐9
SystemMemory..........................................................................1‐9
852GMEGraphics&MemoryControllerHub....................1‐10
NorthBridgeFeatures .............................................................1‐10
SouthBridgeFeatures .............................................................1‐11
VideoMemory..........................................................................1‐12
BIOSMemory ...........................................................................1‐12
Video..........................................................................................1‐12
USBPortFunctionality............................................................1‐14
EthernetLAN............................................................................1‐15
IntegratedAudio......................................................................1‐15
FanConnectors.........................................................................1‐16

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CashDrawerSupport..............................................................1‐17
MSR............................................................................................1‐17
RetailDaughterCard...................................................................1‐18
PCIBoards.....................................................................................1‐18
PCIRiserBoard ........................................................................1‐18
PCMCIAAdapterBoard.........................................................1‐18
DualRS‐232Adapter ...............................................................1‐18
StorageMedia ...............................................................................1‐19
HARDDISKDRIVE.................................................................1‐19
CompactFlash ..........................................................................1‐19
OperatorDisplay ..........................................................................1‐20
LCDPanel .................................................................................1‐20
LVDS..........................................................................................1‐20
Inverter ......................................................................................1‐21
TouchScreen.............................................................................1‐21
AdjustingtheDisplayAngle..................................................1‐22
IntegratedCustomerDisplay .....................................................1‐23
2x20VFD .................................................................................1‐23
AllPointsAddressableDisplay .............................................1‐23
MotionSensor ...............................................................................1‐24
PowerIndicator ............................................................................1‐24
Speakers .........................................................................................1‐24
BiometricsModule .......................................................................1‐25
PowerManagement............................................................................1‐26
G3MechanicalOff........................................................................1‐26
G2/S5SoftOff................................................................................1‐26
G1Sleeping....................................................................................1‐27
G0Working ...................................................................................1‐27
WakeonLAN......................................................................................1‐28

v
Compatibility.......................................................................................1‐29
LANCommunications.................................................................1‐29
ApplicationProgrammability.....................................................1‐29
OperatingSystemInformation...................................................1‐29
SystemConfigurationDiagram ........................................................1‐30
Chapter2:InstallingtheTerminal
Introduction ...........................................................................................2‐1
InstallationSummary.....................................................................2‐1
InstallationRestrictions........................................................................2‐2
PeripheralCableRouting.....................................................................2‐3
InstallingPeripherals............................................................................2‐4
AccessingtheCableConnectors...................................................2‐5
CableConnectorIdentification.....................................................2‐6
PS/2Keyboard/MouseCableConnections .................................2‐7
MouseInstallationRestriction..................................................2‐7
OpeningtheDisplayCabinet .......................................................2‐8
12.1”and15”Models.................................................................2‐9
17”Models ................................................................................2‐10
PoweringUptheTerminal ................................................................2‐11
TerminalOn/OffSwitch ..............................................................2‐11
CalibratingtheTouchScreen ............................................................2‐13
Out‐of‐BoxFailures.............................................................................2‐14
Chapter3:TouchScreenCalibration–Windows(MT7.12)
GeneralGuidelines.........................................................................3‐1
ConsiderationsWhenReplacingorRe‐ImagingtheHard
Drive.................................................................................................3‐2
InstallingtheTouchSoftware .............................................................3‐2

vi
HidingtheCursor ..........................................................................3‐4
OtherSerialDevicesDoNotFunction ........................................3‐7
TouchCalibrationProcedures...........................................................3‐12
CalibrationFlowChart ................................................................3‐13
3‐PointCalibration .......................................................................3‐14
Linearization .................................................................................3‐18
OtherControls.....................................................................................3‐23
MainTab........................................................................................3‐23
ControllerID.............................................................................3‐23
ControllerType ........................................................................3‐23
FirmwareVersion ....................................................................3‐23
TouchSettingsTab .......................................................................3‐24
TouchModes ............................................................................3‐25
Right‐ClickTool .......................................................................3‐26
TouchSound.............................................................................3‐26
Double‐ClickSpeed .................................................................3‐26
Double‐ClickArea....................................................................3‐27
EdgeAdjustmentTab ..................................................................3‐28
ToolsTab........................................................................................3‐30
ComponentVersions ...............................................................3‐31
DrawTest ..................................................................................3‐32
RestoreFactorySettings ..........................................................3‐33
ResetController........................................................................3‐33
AdvancedTouchScreenOptions ..........................................3‐33
Chapter4:TouchScreenCalibration–Windows(MT5.64,SR4)
GeneralGuidelines ...............................................................................4‐1
ConsiderationsWhenReplacingorRe‐ImagingtheHard
Drive.................................................................................................4‐1

vii
TouchCalibrationProcedures.............................................................4‐2
InstallingtheTouchDriver...........................................................4‐2
CalibrationFlowChart ..................................................................4‐8
2‐PointCalibrationProcedure ......................................................4‐9
CursorStabilizationProcedure ..................................................4‐13
25‐PointLinearizationProcedure...............................................4‐16
RestoreDefaultsProcedure.........................................................4‐20
ChangingFrom4‐Pointto2‐PointCalibration...............................4‐22
TouchPerformance.............................................................................4‐25
Chapter5:TouchScreenCalibration–Windows(MT5.64,SR6)
GeneralGuidelines ...............................................................................5‐1
ConsiderationsWhenReplacingorRe‐ImagingtheHard
Drive.................................................................................................5‐1
InstallingtheTouchDriver .................................................................5‐2
TouchCalibrationProcedures.............................................................5‐7
CalibrationFlowChart ..................................................................5‐8
2‐PointCalibrationProcedure ......................................................5‐9
CursorStabilizationProcedure ..................................................5‐12
25‐PointLinearizationProcedure...............................................5‐15
RestoreDefaultsProcedure.........................................................5‐19
TouchPerformance.............................................................................5‐21
Chapter6:TouchScreenCalibration–DOS
CalibrationFlowChart.........................................................................6‐1
2‐PointCalibration................................................................................6‐3
NoiseCheck.....................................................................................6‐3

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Chapter7:InstallingaSecondary(Dual)Display
ConfiguringtheGraphicsController ..........................................7‐1
SingleDisplayModeSetup.......................................................7‐3
CloneDualDisplayModeSetup(DVIandVGA).................7‐4
ExtendedDesktopDualDisplayModeSetup(DVIand
VGA) ............................................................................................7‐5
ExtendedDesktopDualDisplayModeSetup(DVIand
DVI) ..................................................................................................7‐6
ExtendedDesktopDualDisplayModeSetup(VGAand
VGA) ................................................................................................7‐7
Intel82852/82855GM/GMEGraphicsControllerHotKeys.....7‐8
Chapter8:InstallingPeripheralOptions
Printers ...................................................................................................8‐1
NCR7167Printer............................................................................8‐1
NCR7197Printer............................................................................8‐2
InstallingtheTransactionPrinter ............................................8‐3
RemoteDisplays ...................................................................................8‐5
596412.1‐InchTouchScreen .........................................................8‐5
Features .......................................................................................8‐6
InstallinganNCR596412.1‐inchTouchLCD .......................8‐8
596415‐InchTouchScreen ..........................................................8‐11
InstallinganNCR596415‐inchTouchLCD ........................8‐12
596615‐InchTouchScreen ..........................................................8‐15
InstallinganNCR5966Monitor ............................................8‐16
594212.1‐INCHColorLCD.........................................................8‐19
NCR594212.1‐InchLCDMonitorCableConnections ...........8‐20
NCR594215‐InchLCDMonitorCableConnections ..............8‐21
NCR595415‐InchDynaKey .......................................................8‐22

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InstallinganNCR5954USBDynaKey .................................8‐23
7452‐K41915‐InchColorCRT.....................................................8‐25
NCR5932Keyboards .........................................................................8‐26
109‐KeyUSBKeyboard ...............................................................8‐26
Features .....................................................................................8‐27
115‐KeyPS/2BigTicketKeyboard.............................................8‐29
68‐KeyPS/2POSKeyboard.........................................................8‐29
Features .....................................................................................8‐30
RemoteCustomerDisplays ...............................................................8‐33
NCR59722x20CustomerDisplay.............................................8‐33
TallPostModels .......................................................................8‐33
DesktopModels........................................................................8‐34
Features .....................................................................................8‐34
NCR59732x20InternationalVFDCustomerDisplay............8‐35
Features .....................................................................................8‐35
InstallinganNCR5972RemoteCustomerDisplay ............8‐36
InstallingaCashDrawer.............................................................8‐39
InstallingaSecondCashDrawer...........................................8‐40
Chapter9:InstallingtheTerminalinanIntegrated
Configuration
Introduction ...........................................................................................9‐1
ExplodedViews..............................................................................9‐2
KitContents.....................................................................................9‐5
InstallationProcedures.........................................................................9‐7
InstallingtheKeyboard .................................................................9‐8
InstallingtheCustomerDisplay.................................................9‐10
InstallingtheTransactionPrinter...............................................9‐13
Installingthe7402.........................................................................9‐15

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Chapter10:2x20CustomerDisplayInterface
Introduction .........................................................................................10‐1
GeneralSpecifications ........................................................................10‐1
SerialCommunicationInterface .......................................................10‐1
CommandCodes.................................................................................10‐2
UserDefinedCharacterDefinition(08h,CODE,
Byte1…Byte5)................................................................................10‐2
CharacterTableSelect(09h,TABLECODE) ............................10‐3
ClearDisplay(12h).......................................................................10‐3
LuminanceControl(11h,LUMINANCE).................................10‐3
CursorPosition(10h,POSITION) ..............................................10‐4
Reset(13h) .....................................................................................10‐4
CharacterTablesandCodes .......................................................10‐4
CP437 .........................................................................................10‐5
CP858 .........................................................................................10‐6
CP866 .........................................................................................10‐7
CP932 .........................................................................................10‐8
Chapter11:APACustomerDisplayInterface
Introduction .........................................................................................11‐1
GeneralSpecifications ........................................................................11‐1
SerialCommunicationInterface .......................................................11‐1
Architecture .........................................................................................11‐2
DisplayDataRAM .......................................................................11‐2
DisplayPageMap ........................................................................11‐3
MonochromeDisplayMode .......................................................11‐4
GrayscaleDisplayMode .............................................................11‐5
DisplayControlBits .....................................................................11‐6
CommandCodes(00h‐0Fh).............................................................11‐7

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Reset(00h) .....................................................................................11‐7
SetLuminance(01h,LUMINANCE) .........................................11‐7
SetYAddressRegister(02h,YAR) ............................................11‐7
SetXAddressRegister(03h,XAR) ............................................11‐8
SetDisplayControlBits(04h,DCB) ..........................................11‐8
WriteDataByte(05H,DATA) ....................................................11‐8
WriteDataPage(06h,BYTE1,BUTE2,...BYTE1024)...............11‐8
WriteDataw/Shift(07h,DIRECTION,ROW,BYTE1,
BYTE2,...BYTE32).........................................................................11‐9
DataWriteMode(08h,MODE)................................................11‐10
CharacterWriteMode(09h,MODE).......................................11‐10
InvertScreen(0Ah) ....................................................................11‐11
Reserved(0Bh‐0Fh) ..................................................................11‐11
CharacterCodes(10h‐FFh)............................................................11‐11
5X7CharacterTable ...................................................................11‐12
10x14CharacterTable................................................................11‐13
CommandExecutionTimes ............................................................11‐14
Chapter12:CashDrawerInterface
Introduction .........................................................................................12‐1
LogicDescription ................................................................................12‐1
ComponentArchitecture ...................................................................12‐4
CodeChanges ...............................................................................12‐4
Hardware/FirmwareInterfaces.........................................................12‐6
Dependencies/Assumptions/Constraints ......................................12‐10
HardwareDependencies...........................................................12‐10
SoftwareDependencies .............................................................12‐10
SampleCode......................................................................................12‐10
CPPSourceFile:DarlingtonCDSample.cpp............................12‐10

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Headerfile:DarlingtonCDSample.h.........................................12‐26
Chapter13:WedgetoUSBMSRSoftwareMigration
Overview..............................................................................................13‐1
SoftwareRequirements ......................................................................13‐2
PotentialOperationalDifferences.....................................................13‐4
DeploymentConsiderations..............................................................13‐5
LocalUpdate .................................................................................13‐5
RemoteDeployment ....................................................................13‐5
Chapter14:Maintenance
CabinetandTouchScreenCleaningProcedures ...........................14‐1
Cleaners/SolventstoUse .............................................................14‐1
Cleaners/SolventstoNOTUse ...................................................14‐2
CoolingVentCleaning.......................................................................14‐3
MSRCleaningProcedures .................................................................14‐4
Chapter15:OperatingSystemRecovery
Introduction .........................................................................................15‐1
Prerequisites..................................................................................15‐1
OSRecoveryProcedures....................................................................15‐1
Chapter16:BIOSUpdatingProcedures
Introduction .........................................................................................16‐1
Prerequisites..................................................................................16‐1
CreatingtheBootableMedia.............................................................16‐2
CreatingaBootableCD ...............................................................16‐2
CreatingaBootableUSBMemoryDrive ..................................16‐2
BIOSUpdatingProcedures................................................................16‐3

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AppendixA:Cables
PrinterCables .......................................................................................A‐1
ScannerCables......................................................................................A‐3
7872or7875Scanner/Scale(RS‐232) ...........................................A‐3
7892Scanner(PoweredRS‐232) ..................................................A‐3
7882Scanner(PoweredRS‐232) ..................................................A‐3
7837Scanner(PoweredRS‐232) ..................................................A‐4
7837Scanner(RS‐232,ExternalPower) ......................................A‐4
DisplayCables......................................................................................A‐5
VGADisplay,Mono......................................................................A‐5
VGADisplay,Color ......................................................................A‐5
CRTACPowerExtension ............................................................A‐5
5972VFDCustomerDisplay(PoweredRS‐232) .......................A‐6
DVItoDVI......................................................................................A‐6
PS/2‐RS‐232&Power ..................................................................A‐6
LCDPowerCable..........................................................................A‐7
CashDrawerCables ............................................................................A‐8
DualCashDrawer,Y‐Cable.........................................................A‐8
CashDrawer,ExtensionCable ....................................................A‐8
CommunicationsCable.......................................................................A‐8
Ethernet,10/100BaseT ...................................................................A‐8
KeyboardCables ..................................................................................A‐9
PS/2KeyboardExtension .............................................................A‐9
SignatureCapture/ElectronicPaymentTerminalCable ................A‐9
5945/5992EPT(RS‐232w/Power)................................................A‐9
PowerCables(AC).............................................................................A‐10

xiv
AppendixB:FeatureKits
AppendixC:MemoryMap
DOSConsiderations...................................................................... C‐2
AppendixD:IRQSettings
Interrupts ........................................................................................D‐1
DefaultSettings .........................................................................D‐1
OptionalSettings.......................................................................D‐2


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